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We rely solely on the patronage of our customers and the positive things they have to say about their experiences with us. That’s why we’re linked to the three biggest online independent review centers so you can have your say, unedited and unaltered in any way.
See below for a selection of the great things people have to say about us, and if you want to add your own comment, you can so using any of the following links.
Jenna made the transaction absolutley flawless. The watch is perfect and I look forward to making more purcheses from them.
Michael Cash helped me out, my bluesy arrived right on time and as expected!
fantastic service. fast shipping. very secure shipping box. bought a JLC master control in rose gold and IWC Portugueser 7 day from them. both watches are perfect. description was perfect. stunning pieces. I will be back for more. thank you.
Everything was as described. My Rolex arrived quickly. Staff was super knowledgeable and helpful. I was skeptical about ordering online, but this company turned out to be professional and reputable. I will definitely buy from them again in the future.
Great experience buying a watch for my husband. Michael was very communicative, walked me through the purchase process even took the time to show me the store virtually! Will definitely buy here again.
Fast and friendly experience!
Experience with Vlad was fantastic. They are easy to communicate with and very responsive. A++
Wonderful experience!!
Nice looking and worth the money. I enjoy the look and the excellent conditions of my Rolex explorer II 16570. I highly recommend SwissWatchExpo.
Purchased a vintage Omega Speedy triple date online. It arrived in arguably better condition than expected, which is to say flawless. Unfortunately, time did not permit me to pick the time piece up in person, but everything was packaged securely and there were no issues when it arrived to me. I look forward to setting an appointment to visit their showroom for my next purchase. Buy with confidence!
Ro was very helpful in sending some great options for me to choose from. Luckily, there were options that fit my wrist. The process was very easy to place an order and my watch was delivered quickly! Overall, very happy with my experience and will look to order again in the future.
Swiss watch expo is a first class watch seller and is the only one i would trust buying from ,I deal with a fine gentle men there named Ro ,they will ease your mind if your skeptical with a face time visual tour of the facilities, they have more watches available than any one else at incredible prices.Also I had bought a watch from them that I decided I did not like because it was to small for my liking and returns for full refunds are easy and smooth ,just don't remove the red tag on the band .this is my 2nd watch I bought from them and could not be any happier, they also send a appraisal for the watch for your insurance company. The watch i bought was a limited production of 22 Brietling Chronomat and it is flawless and beautiful just like Ro told me ,I have complete confidence in dealing with them ,also they send another complementary leather box in case you need to send the watch in for service someday. I gave them 5 star rating but would have given 10 if it allowed. Also they have a store you can go to if your in Alanta Georgia.
I am absolutely pleased with my purchase. My watch is a perfect, it’s LITERALLY BRAND NEW. It has all the original packaging and serial number- and I verified it. Save money buy from SWE. I will be back for another watch ASAP! You guys ROCK! Keep up the amazing job
What a truly amazing experience and purchase process. Angel C. is amazing and her expertise is second to none. Within 6 days of my initial contact with her my wife's new watch was delivered to my home. The description of the condition of the watch was perfect. Ask about the FaceTime option to see your watch before you purchase it. It takes all the speculation out of your purchase. 5 Stars is probably not a high enough rating. Thank you SWE and especially Angel C. JP
Great service , prompt shipping , watch received with lots of extras.
Excellent experience, fair price and on-time delivery! I would definitely buy from Swiss Watch Expo in the future
I love my new Rolex Daytona Panda! Vlad was extremely helpful. I had concerns about authenticity since this was my first purchase with SWE but my doubts were assuaged immediately once I took the watch to an authorized Rolex Repair center and they confirmed that the watch was running well within their parameters. I now plan on buying more watches thru SWE and would highly recommend.
Excellent company to deal with. Watch arrived promptly, exactly as described. Would use them again if I’m ever allowed to buy any more watches!
My experience with Michael Cash and Swiss Watch Expo for the purchase of my wife’s Rolex couldn’t have been smoother. This is my second interaction with Michael and both times were exceptional. I highly recommend these guys for your Rolex or watch needs. 5 stars for sure
Exceptional. Ro helped me find the perfect watch over the phone sending me texts and setting up the appt to try on in person and narrowed down exactly what I was looking for with ease. Vlad did a smooth and fast check out the day of and Steve helped me over the phone to help me set the time - game changer. This team is top notch. I would not hesitate to buy again!
Second watch I bought from SWE. I'm completely satisfied with both. Exactly as advertised. All after sale questions and issues were handled rapidly and professionally
I am enjoying my watch very much. The person I dealt with was straight forward and explained the process and most everything workout fine except the person delivering the package just dropped in my porch and never rang the bell. And I mean dropped it.
SWE seems great. My watch came quicker than andvertized and exactly as described in really great condition and running perfectly. I wish I would have bought it sooner!
Excellent quality watches at reasonable prices. Knowledgeable sales associates for all top brand watches. Prices are reasonable.
Excellent customer service especially buying a beautiful timepiece online. Once I spoke with someone, I felt more than comfortable with the purchase.
Swiss Watch Expo is amazing!!! I went to the store, the employee was helpful and very knowledgeable. I bought a Rolex for my husband for Christmas. I am definitely buying myself one after the 1st of the year! I highly recommend them!!
Jenna was truly a pleasure to work with! Communication was excellent and the watch was as-described! Would definitely do business with SWE again.
Amazing company they really took care of me with my 124060 2022 submariner. The team was amazing and kept me updated on my whole experience. Shipping was spot on it arrived right on time. Watch: when they said it was in mint condition, this watch was practically new I’m super pleased with my whole purchase and experience.
Made an appointment to see a specific watch at SwissWatchExpo with Angel. When I arrived Angel wasn’t available but Steven Lorusso immediately stepped forward to assist me. His thorough knowledge of the watch I was interested in and the confidence I had in the company to take care of any problems I might have in the future convinced me this was the place to buy this quality time piece. I highly recommend them.
Second trade/purchase with these folks and enjoyed professional. courteous and prompt service both times - Vlad and Michael provided excellent advice and assistance.
I had a fantastic experience with Swiss Watch Expo. I saw a watch on their site Friday night and sent an email to inquire. Saturday afternoon I was on a FaceTime call with Ro to see the watch. Ro was very friendly, extremely knowledgeable, and made this a very pleasant experience. I purchased the watch on Saturday, added overnight shipping and have the watch on my wrist on Tuesday. The watch arrived in excellent condition, just as they had it listed. I would use Swiss Watch Expo again in a heartbeat!!!! If you purchase overnight shipping, the updates are a little delayed, rest assured the piece will arrive on time!!!
I recently had my second buying experience with SwissWatchExpo and it was great. I traded in a watch and specifically worked with Vlad. The process was quick and easy even though I am not local. Every team member I've interacted with has been polite, professional, and knowledgeable. The watch inventory is wonderful!
Very professional and understanding and know what they’re talking about. Even went out of their way to FaceTime me to show the watch.
There's a certain amount of trepidation that goes into purchasing a pre-owned luxury timepiece online. At least there was for me. Swiss Watch Expo blew that trepidation out of the water. So if you read nothing else of my review, just know that they're awesome and provide outstanding service. If you'd like to know more, read on... I found the watch online that I thought I loved, so I scheduled a FaceTime call to view it. Jenna, my outstanding sales person, texted me to confirm the time, and then she even FaceTimed me a few minutes early before the doors officially opened. After a quick overview of the showroom, the pristine servicing area, and a tiny introduction to one of the owners, Jenna was off to show me my watch. Gasp. She told me all about it whilst showing me the links up close, how the face looked from different angles, how the diamonds flashed under those great lights, and answering all of the questions I had. The call lasted just a few minutes and was done by 10:00 AM. I hemmed and hawed about making the big ticket (for me) purchase, but finally decided to pull the trigger by 3:30 PM. I mention the timing because normal two-day shipping is possible if the payment has cleared and the watch is packed for shipment by 4:00 PM. In my case, I opted for 1-day overnight shipping. I was concerned it wouldn't make the shipping cutoff, but my tracking indicated that the watch was picked up by 6:10 PM - whew! They use a UPS-subsidiary shipper with a proprietary tracking mechanism. One thing about that is that it wasn't necessarily updated in real time. For instance, I went to bed at 11:00 thinking my watch wasn't actually on its way, but when I woke up and checked the tracker I saw that my watch was somewhere in Philadelphia (I'm in Florida). So I was sort of panicky with zero updates, but by noon I had the package in my hands! Even then, the tracker still reflected PA. Moral of the story -- don't stress much if it doesn't seem to be updated, and it's certainly not SWE's fault! The watch came carefully packaged and packed within many layers of protection. There is obviously a good amount of diligence put into the process. When I finally got into the watch box I was touched to see that the time and date were already correctly set for me. It's a small but nice touch, and just goes to show the amount of customer service they provide. Reasons I ultimately chose to purchase from Swiss Watch Expo rather than some other vendor online: The FaceTime tour was invaluable since I couldn't be there in person - The reputation of the company; I have faith they'll be there for me when and if I need them - The in-house warranty; my watch is approximately at least 23 years old and far out of Breitling's original warranty so it's nice to know that SWE will care for me and my watch for the next 18 months - The fact that they fully serviced and ensured the authenticity of my watch prior to sale - The price they charged was incredibly fair based upon the limited other listings I could find of my watch online - And the bottom line was that I just felt comfortable giving them my business more than chancing a purchase like this from an online auction or other online retailer. While I don't anticipate ever trading in this Breitling, since it's my first, I will definitely be back to Swiss Watch Expo for the purchase of my next luxury timepiece, and I'll be sure to ask for Jenna (although I'm sure everyone else is awesome as well)!
Did tons of research and SWE had the best mix of selection, reviews, and pricing. Michael answered all questions straight to the point without any non sense. Went to an authorized dealer few days later, sent it straight to the original watch maker. Came back 100% authentic.
Update Dec 2024: I have just completed my third deal this year and sold my Bell & Ross watch to Swiss Watch Expo. The entire selling experience as always was professional, easy, and quick. I had the pleasure to work again with Vlad, who is one of the most professional and knowledgeable watch specialist I have ever worked with. Vlad returns all calls and answers all of your watch questions. If you are in the market to trade your timepiece for a new watch or sell your watch outright you must checkout Swiss Watch Expo, they have a superb selection of nearly every brand watch you may be looking for. Thanks again Vlad and Swiss Watch Expo!!
Awesome selection and customer service always helpful. I’ll be buying more from this company.
Beautiful watch and excellent customer service. It was extremely easy to set up a FaceTime call. Shipping was fast. Great experience overall and would definitely buy another watch here again.
I recently purchased a men’s Rolex Daytona Panda. From start to finish, the customer service and quality of product was top notch. They made the transaction seamless and the watch was absolutely spectacular. I felt very comfortable and confident sending payment and receipt of the watch. I will definitely be a customer for life.
Great service and tremendous selection.the delivery was lightning fast!
Great service from these guys! Price was better than competitors and the watch received was in excellent condition per the photos and description. I would definitely buy from Swiss Watch Expo again!
Great company with solid selections at market price. I purchased an Omega 2538.20.00. Watch showed up earlier than expected, and it ended up looking better in person than the photos led on to believe. The pictures highlighted all wear and tear very accurately. I would buy again from SWE.
Great service, attention to detail and the product was just as described. Mint condition and beautiful.
As usual, experience was awesome!
I was at 1st skeptical about buying online. I had a watch picked out. I called and spoke with Vlad. He was very helpful and knowledgeable. I told him I would rather have one with a box and papers. He found one that had those and it was the same cost as the original one that had picked out. This was for my husband's 65th birthday. He was surprised and was very pleased with it.
Swiss watch expo was very professional and timely. My son ordered his watch and received it the next day packed nicely and with many updates on its arrival. The watch is an investment and it’s really really nice.
Swis Watch Expo never disappoints with both professional service team as well as an amazing selection of even the hardest to find of watches at the right price
Great experience from start to finish. Thank you Jason!
Great service and very fast shipping! Found the watch I’d been looking for for years.
Buying anything online can be intimidating , especially a luxury watch. Before contacting SWE, I did some research and found all reviews to be positive . I can now contribute another positive review! What made buying from SWE different -was the ability to FaceTime a meeting - I was able to “see” the watch and I even got a tour of the store. It felt like actually going into a store ,and deal with real people . I felt confident in their authentication process and I do believe them way they say my watch was completely serviced -as my watch is running very accurately . The only point of (minor )frustration, was the shipping process-I was told to expect my watch delivery on a certain day, and made arrangements to be home all day as a signature was required . The watch did not show up until the next day, late afternoon - the problem being I had to re arrange another day to be home all day. Anyway, all in all, I would not hesitate to purchase from SWE again. Thank you Michael for your time and attention !
We are so very pleased with our SWE buying experience. My wife and I had been shopping for the right watches before finally deciding to make our purchase. Sales Associates, Jason and Jenna, and Operations Assistant, Jonathan, were all incredibly responsive and helpful with their communications to give us the confidence to make such a large purchase online, with the actual watches only seen once they arrived to our house. Both watches arrived incredibly well-packaged in the exact condition as described on SWE's website and through our communications with the Sales Associates. We could not be happier with the entire process and would not hesitate another major luxury watch purchase with SWE. Buy with confidence!
Spent a lot of time looking online for Rolex and Tudor in my area and after a lot of looking and comparing I settled down on Swiss Watch Expo. I made an appointment online for a Saturday visit and it was confirmed by Jenna who had the three watches I wanted to look at ready when I arrived. She allowed to me to see another watch while I was there. When all was said and done I left with a Tudor and a Rolex. Overall I am very pleased with my experience with SWE and will definitely be back.
Michael was fantastic. Great service. I am very please
Angel was fantastic, she took the time to walk me through options and get exactly what I needed! Thanks so much
Vlad - the person that helped me provided excellent service and support. Highly recommend.
Nice operation Very professional Great products Great team
Excellent service and product description; I would readily recommend SwissWatchExpo.
Very reponsive. Was able to Facetime with salesman and see the watch prior to purchase. Was delivered quickly.
Dealing with Swiss Watch Expo was an amazing experience. The deal that we made was a trade one Rolex for another. At first I was skeptical trading knowing what my first watch value was and not wanting to haggle over the trade in value. Well, they were very honest with their trade in value. The Rolex Datejust 36 Turn O Graph that they sent me was exquisite, just like new even though it is 15 years old. Both Vald and Michael C. were very friendly and helpful over the phone and above all honest and made me feel at ease making the transaction. Swiss Watch Expo sells quality watches and are honest and trustworthy. You will have no problems buying or trading with them.
Very helpful and professional
Take it from a professional collector, Swiss Watch Expo is the perfect cocktail of Best-in-Class inventory, extremely knowledgeable staff, and incomparable dedication to the art of watchmaking. I had the immense pleasure of picking up a purchase from their Atlanta showroom and meeting the team. The owners are on-site overseeing every phone call, email & transaction--completely focused on accuracy and client experience. I felt as if I had won a Golden Ticket for a tour of Willy Wonka's factory--more treats and magic than one "kid" could consume in a single visit!! Also, their return policy is (quite frankly) super generous and hassle free, and you already know that their inventory is impeccably curated and near limitless--the stuff that dreams are made of. if Rolex or Patek are your passion, SWE is the promised land.
Helpful salesman, received my watch on time. Very satisfied with my purchase.
Received and am very happy - excellent condition!
The timepiece was in perfect condition. My experience with Swiss Watch Expo was excellent.
The item was as described and delivery was on time .
Customer service was very responsive and shipping was quick. Mint condition watch at a fair price - highly recommended
Timepiece came in excellent condition. In happy with my purchase.
I had a great experience. They gave me a fair trade in and made me feel good about the experience during the whole process. Only took about 10 days start to finish. Highly recommended!
SwissWatchExpo is my new go to for pre-owned timepieces. Great customer experience from Vlad M.and team. Very easy trade-in process and received my new watch the next day after we finalized the deal.
5 Stars for Professionalism - efficient, prompt, fair. I highly recommend them.
Very smooth and easy transaction. Jason did a very good job explaining the process and facetimed to show me the watch and actual store. Highly recommend
Perfect delivery execution as promised. The time piece was marked as 'Mint Condition' and what I received was definitely mint condition! Will definitely do business with SwissWatchExpo again in the future.
Ro worked through my first Rolex purchase, 41 mm submariner with date, first from a Rolex educational perspective and then trough the purchasing process. I will definitely be a return buyer at Swiss Watch Expo
Great experience with Swiss Watch Expo and ESPECIALLY Michael Cash. He is extremely nice, knowledgeable, and you can tell he truly cares about the customer. Highly recommend him.
Received Rolex watch very quickly. Beautiful time piece, just like info & pictures showed. Will suggest SWE to all my friends looking for luxury watches.
Great experience buying a watch. Excellent communication, facetime'd me with the watch so I could see it close up and ask questions. Shipped two day as promised, received on date promised. Watch was as described. Great seller
Excellent experience with Swiss Watch Expo. The communication was helpful and accurate. The watch, a beautiful JLC Reverso, was just as described, if not better! Thank you to Michael, who was a pleasure to work with. A + all around.
Third rolex I've bought. First two didn't trust the bank wire and paid full amount just in case these were not authentic, credit card gave me some piece of mind. Validated authentication at local rolex dealer!! This watch is did wire transfer, and transaction was seamless. Authenticated watch and again it was authentic. They are a trusted dealer. Watches are exactly what they advertise. Love all 3 of my time pieces.
Had a great experience trading in a watch and leaving with a beautiful one! Highly recommend. Vlad was AMAZING.
Overall shopping experience with Swiss watch Expo was excellent the watch I chose Rolex Explorer 39 was absolutely meant pristine condition however, we weren't able to determine the year of manufacture and I'm not sure when or if it was ever serviced before aside from uncertainties The Watch is working perfectly
Last minute appointment YOU WERE AWESOME. SEE YOU NEXT GO AROUND.
Can I just say WOW! Eugene was kind enough to put me in touch with one of their sales associates, Jason and he did not disappoint. His friendliness, watch knowledge, and customer service went above and beyond. Not pushy at all and answered all my questions and made the buying experience that much more great. He’s earned my trust and my business. Couldn’t be happier with my purchase and experience. Ask for Jason and you will be in great hands.
Absolutely loved working with these guys. I bought the watch while deployed in Iraq so everything had to be done over the phone. They stay in contact with me and helped me work out all the logistics. I 100% will be buying my next watch with them soon.
Very satisfied client. Best value for my money and superb customer support. The watch is impeccable I may add. Thank you, kindly!
Steven, was very knowledgeable and convincing me to buy in a very nice way.
Excellent as advertised product. Amazing, unexpected customer service. Rapid delivery. What more could you ask for? 5 STARS definitely!!!
Update. I have just purchased my second watch from Swiss Watch Expo a Beautiful Panerai Luminor, Chrono Flyback, Zebra Ti Ceramic watch PAM01297. This watch is flawless and in like new condition. I had the pleasure to work my deal again with Vlad, who is one of the most professional and knowledgeable watch specialist I have ever met. Vlad returns all calls and answers all of your watch questions. If you are in the market to trade your current timepiece for a new preowned watch, or just looking to purchase a new watch, Swiss Watch Expo has a superb collection of nearly every brand watch you would want. Give them a call or email you will not be disappointed!! I just traded my Panerai Navy Seals for the Panerai Marina Militare 47mm beautiful watch!!! My watch arrived just as described in mint near new condition. I worked with one of the most professional and knowledgeable watch specialist Vlad who took the time to answer all of my questions as this was the first time I have purchased from Swiss Watch Expo. I can’t thank Swiss Watch Expo and Vlad enough. I will be back for my next watch in the future. If you are looking for your perfect watch you must check out Swiss Watch Expo!!
Ro (Romain) was amazing in helping me get the watch I wanted. He was communicative and efficient. The watch is exactly what I had hoped for, in perfect mint condition. I will not hesitate to purchase another watch from SWE!
Swiss Watch Expo is legit. I was able to deal on FaceTime with Angel. She introduced her store, their extensive inventory, the watch repair expert, and her manager. The wire was handled smoothly and the watch arrived my house as expected. The packaging of the watch was good as well. There may be scams out there on the internet but Swiss Watch Expo is not one of them! Happy to deal with them again in the future!
Excellent service!!!!!!!A+
Quality of selection, customer service, and reliability. Recommend
Purhased a timepiece. The sales people that I dealt with were exceptional.
An exceptional watch dealer! The watch arrived precisely as described and depicted in the photographs on the website. Ian provided comprehensive support throughout my purchasing process, ensuring that I understood all aspects of the transaction. I would highly recommend this dealer for future watch purchases.
Great company with solid selections at market price. I purchased an Omega 2538.20.00. Watch showed up earlier than expected, and it ended up looking better in person than the photos lead on to believe. The pictures highlighted all wear and tear very accurately. I would buy again from SWE.
I recently purchased a pre-owned Breitling from this retailer, and couldn’t have been more satisfied with the process. Order handled smoothly, delivery was quick, and all checked out with the purchase. I admittedly was a bit nervous about purchasing a timepiece online, but I am definitely going to shop here again when ready to expand on my collection. Thanks so much!
I've purchased from SwisswatchExpo twice now. And have had an amazing experience both times. I'm very pleased with my Explorer II and my Submariner, both of which are daily wears for me now. All of of my interactions with them have always been helpful and professional. For my latest purchase, the sub I initially wanted sold before I made my final decision, and Michael was very helpful in walking me through the process and finding another Sub in even better condition, at a fair price. I would strongly recommend SWE and I will be definitely be purchasing from them again in the future!
excellent - I received my Submariner as expected... your staff was very helpful.
I just bought my first luxury watch! So excited! I waited 30 years for this, and I could not be more happy with the watch and the service I was provided! Vlad assisted me with my purchase, did two FaceTime calls with me, and set all my concerns at ease. I wish I would have pulled the trigger years ago! Vlad has also answered 3 other calls post purchase to answer questions for me. Do your research, and in the end, you’re going to see that these guys are great at what they do! Thank you Vlad and thank you SWE! Fan for life!
Top notch customer service. Every watch bought was confirmed to be great quality by my AD at Rolex.
Honest, open, and professional with the entire transaction. Of course, I worried about making such a purchase online but every block was checked and the entire process was with open communications. Accurate and detailed sales ads also helped very much.
Although I was a bit skeptical about the online store, I requested for a FaceTime session and the lady was showing me not just the close look of the watch but also walked around the store to show me all the staffs diligently working. Once I placed the order, I received the watch two days later and every step was so smooth. So thank you so much.
Swiss Watch Expo ! Congratulations to me on the purchase of this handsome Rolex 2014 116610-LV This watch was made to be worn by me! Your sales staff and team were professional and their description was exactly what I received! It was like new . I could not be happier. I’m already eyeing my next Rolex Yacht Master 11 You guys really understate your professionalism. Thank you Sal
Great experience working with Swiss watch expo. My Breitling showed up in prestige condition! Highly recommend them!
I had a great experience with purchasing a beautiful Omega watch. We FaceTime to help with my decision to purchase my watch. She (saleswoman) was knowledgeable, not pressuring, & answering all questions that I had. I highly recommend buying your luxury watch from Swiss Watch Expose.
Great professional company. Responsive and great values and unbelievable selection and depth of inventory.
SWE has a great selection of used watches. The prices are set to the correct value in my opinion.
Reputable place to buy luxury watches. Happy with purchase.
As anyone would be, I was very concerned about purchasing a luxury timepiece online. Jenny eased ever concern through video chat and tour. She answered every question and made me feel totally comfortable. After the timepiece arrived I took it to an Authorized Dealer who inspected and said I "got a great piece". Would definitely buy again!
The process of buying the watch was very smooth , the item description was very accurate , I was able to do a FaceTime to see the watch and received a store tour , the delivery process was excellent as was promised .the watch has been accurate. I am very happy I found you guys and for sure I will purchase again from you , Thank you very much , Ricardo
Simple easy and watch was in A+ condition. The packaging was great and they send it insured and also provide their gift bag and extra watch case and thank you card. Highly impressed!
Great experience with Angel and Vlad on the watch purchase.
I recently purchased a watch with SWE and was apprehensive at first, but after speaking to the Sales staff and getting my questions answered, I took the plunge. I was pleasantly surprised at how smooth the process was from ordering to receiving my watch. I received it in the time specified and LOVE MY NEW WATCH! It looks brand new and meets all my checks. It's exactly what I wanted and I'm glad I decided to go with SWE for my pre-owned timepiece!
Loved the entire experience. Was able to try on each watch in the Atlanta store. Had it sized and received all the authenticity papers and appraisal for my insurance. Saved so much money buying pre-owned and it was in excellent condition. Will buy another Rolex soon for sure.
Excellent to deal with professional and great service. Allowed for video of item and reputable staff. Knowledgeable
I went to many sites to look for a Rolex. I admit I'm a watch Ho! I have 26. Not cheap ones either. SWE helped me find my dream watch. Jenna was amazing to work with. She was always willing to answer questions and show me watches. Having been in jewelry retail myself I did my research before I called the first time. Jenna was knowledgable and easy to work with. If you are wanting to step up into high end watches please give Swiss Watch Expo a chance to help you find your dream watch. Dorree B.
Couldn't be happier with my Breitling watch. Watch arrived just as described - perfectly packaged and exceptional condition. I am more than happy with the shipping, product and overall experience. First time using Swiss watch expo and they have earned my long term business for additional watches.
Great experience overall! I had a few questions on a watch and customer service recommended I do a live FaceTime with a consultant who answered my questions and showed me the watch! Made me feel very comfortable!
Frankly I was a little hesitant buying a preowned watch online with the price tag of Presidential Rolex but honestly, it could not have gone better. The sales team responded with a video call at my scheduled time and went through the three options I had selected on their site and the photos are obviously under perfect lighting but on the video chat they were perfect. They were upfront on any perfections and I ended up choosing the one that was in “Mint” condition and when it arrived it was truly in MINT condition. It looked brand new for half the price. I had a link removed by the local Rolex retailer and he was amazed as well. All of the info checked out and I would definitely purchase again. Swiss Watch Expo is LEGIT!
Customer service was excellent- was looking for a watch for my wife’s birthday, the store FaceTime me and was able to show me the stock. Watch arrived next day is excellent condition will definitely shop here again.
Wonderfull experience and 5 star customer service
Easy transaction, good communication via email, secure and quick shipping.
had a very good experience at Swiss watch Expo. Pretty straightforward Vlad was very good. Very thorough. Changed my watch strap for me. on a Daytona rubber strap. while I was there.No issues. Overall, I was pleased.
Working with Jonathan to select the perfect watch for my wife was a pleasure. He was super helpful and knowledgeable. My watch was delivered immediately and upon inspection it was exactly as described. I will definitely shop with SwissWatchExpo when I am ready to purchased another watch.
Great (Michael and Vlad)people, products and prices....Thanks again!!
I had a beautiful experience dealing with SWE. I traded a gold 40mm Rolex Day Date for 2 watches. The evaluation they gave me for my watch was super fair and I also compared it with several other shops. The watches I liked to trade with ar rived safely the following day. They were exactly in the same conditions of the pictures, they also included appraisals for both watches free of charge, that made my insurance process much easier. I typically pay $100 for an appraisal for a watch at my local watch shop. I will definitely do more business with them. Michael was super nice and helpful and made the transition going very smoothly. SL (Greensboro NC)
Excellent customer service.. Beautiful watch in mint condition..
It was a great experience. Roe was great. Parking at the store was a challenge but the service was great.
I’ve been trying to upgrade my Rolex watch for a while. As I was searching I found Swiss watch expo and loved the selection. From the time I reached out to the end they were very responsive and offered fair price for my old watch and I bought the one I really liked. The entire transaction was done very professionally. I highly recommend this business.
Watch came very fast and was in excellent condition. Service team was great as well. Very easy purchasing experience.
What a fantastic team of folks! A 100% seamless experience in acquiring this 2002 Coke GMT II. From start to finish, just super. I found the watch over the weekend, inquired, did a FaceTime viewing on a Monday, set up payment and was wearing the watch by Friday afternoon. I was updated every step of the way. Vlad Malevich was just great in setting me up and getting this amazing piece on my wrist. HIGHLY recommend!
The watch was perfect. As I had expected. Easy transaction
Great experience, knowledgable salesperson, excellent watches.
Got what I was looking for at the right price and fast delivery. 5 stars says it all.
Excellent experience working with SwissWatchExpo. The staff was helpful, and very professional. More importantly, the watch I purchased (Tudor Heritage Chronograph) was beautiful. Even better than the photographs. In fact, I was wearing the watch at the time I wrote this review. I will definitely use SWE again!
I have bought 2 watches within the last 6 months and both are outstanding. They came with boxes and original papers. I took them to my jeweler to evaluate them and make sure they were authentic and worth the money. My jeweler was astounded at the quality and price! Very happy customer! Thanks Swiss Expo.
I'm very happy with this purchase, the watch condition is MINT and it's exactly what I was looking. It's almost perfect except that the bracelet is not standard length(still fit my wrist), I suppose the previous owner shorten it and lost the links in the process. Because of the price, it deserves a 5 star rating!!
Swiss Watch Expo is a great company, very easy to work with.
It was an excellent experience from the first phone call to the final fitting. Ro(my salesman) was friendly, knowledgeable,and helpful. I would definitely recommend anyone to purchase a watch from Swiss watch expo
Micheal and Ro made my experience with SWE a pleasure to do business buying my first Rolex watch. They were very knowledgeable and answered all my concerns. Will definitely buy another watch in the near future
Excellent product, service, delivery and follow up. Ordered Cartier Roadster for my wife and she could not be happier. Thank you for reading my review.
Very informative with chat line. Delivery timely and needed to order extra link. Links on their way. Very pleased with purchase.
Great experience. Watch was shipped promptly, well packaged, and exactly as advertised. Will likely buy from SwissWatchExpo again.
I recently purchased a watch from SwissWatchExpo and I couldn't be happier with my purchase. The customer service was exceptional, and the range of watches available was impressive. I would definitely recommend to anyone in search of a new timepiece.
Very helpful. Answered all questions and they were very helpful in showing me the watch through facetime. Very friendly. Felt secure in making my purchase.
Always a great experience
Bought 5 Rolexes for gifts from Jason- they were delivered in great shape. I was a nice experience
Excellent customer service. Watch was delivered as promised in exceptional condition. A pleasure to work with SwissWatchExpo!
They got me an appointment right away and I was able to select the watch I wanted. Only downside is that it was supposed to ship overnight but it didn’t make it the next day. It was more like two days.
Got a datejust 36 for my wife. Came in in perfect condition next day. Jason FaceTimed me live from the store before shipping so it made the purchase much more comfortable.
Buy my 1st Rolex in SwissWatchExpo was a wonderful experience. All the process was easy and all the time I received great support, security and confidence
Excellent selection, very professional service! I’ve purchased and sold several timepieces at SWE and I prefer them over any traditional dealers/jewlers. Many of their timepieces are “never worn” and are in new condition and are very competitively/fairly priced. Their staff are all well educated in horology and have great in-depth knowledge. Excellent value and experience overall - you will not be dissatisfied!
As always, Swiss Watch Expo exceeded my expectations. This was the second item I had bought from them and in both cases the communication was outstanding and the follow up was outstanding as well. Shipping was lightning fast product arrived in good order and on time.
Would purchase from the company again.
fantastic experience.... Jenna was SO helpful throughout the entire process.... delivery was quick and my wife was thrilled with her watch..... I will certainly be back
Purchased a Breitling GMT World-timer and it came exactly how i expected it to. Seemed like it was brand new and fits amazing on my wrist. The process was very easy and arrived on time. I will buy another watch from them in the future.
The BEST customer service. Very helpful through the whole process from shopping for to receiving the watch.
James was a huge help. We looked at a Hublot and a few Rolex. He is very knowledgeable about watches and jewelry in general. Will definitely return when I am ready to purchase!
Great service and quick shipment
Excellent experience from start to finish. FaceTime was very helpful to see watch and ask questions. Buy confidently.
Great Service, Great Watch, Excellent Experience
Jonathan was friendly and professional in insuring as I was tracking my watch for delivery. The watch was exactly as presented on line and was packaged with all the necessary paperwork. Would absolutely get another watch there!
It took me weeks to finally go through all the websites to look at watches for my Son. I finally went w Swiss Watch Expo. The people and products were beyond my expectations. With an 18 month guarantee… !!! Wow!!My Son loved His Indy 500 series Tag!!
SWE is an excellent place to buy a luxury watch! Customer service was very professional and they guarantee authenticity. No problems in purchase and exchange. Excellent condition used watches. Great alternative to buying high demand pieces.
I recently purchased a speedmaster reduced (ref. 3539.50) for my wife as a 15th anniversary gift. It was a discontinued model and difficult to find, but I was fortunate to find one in great condition at Swiss Watch Expo. I'm typically wary of purchasing watches used, but Jason (who I found out to be my brother from another mother) quickly got me comfortable with Swiss Watch Expo's history and operations, even providing me with a tour of their facility via facetime. The watch came just as described and in a timely manner. I would definitely buy from Jason and team again!
Wow! I was quite hesitant to purchase a time piece of that value "on line". I purchased a BREITLING Navitimeter. This purchase was not my first for a luxury watch but first on line. Absolutely a fantastic experience! Payment was efficient and secure. The packaging for shipment was beyond safe and secure. Watched arrived in two business days in perfect condition. I'm still blown away by this whole experience. I'll be ordering again! Thank you!!!
I had a great experience with purchasing a beautiful Omega watch. We FaceTime to help with my decision to purchase my watch. She (saleswoman) was knowledgeable, not pressuring, & answering all questions that I had. I highly recommend buying your luxury watch from Swiss Watch Expose.
After searching for a while for a very specific watch, Swiss Watch Expo came through. Their inventory is massive and their sales professional Angel was an absolute pleasure to work with. Buying out of state was something that was made easy with excellent communication and video calls to verify everything we needed to know. We will absolutely be doing more business together in the future.
Wow! I was quite hesitant to purchase a time piece of that value “on line”. I purchased a BREITLING Navitimeter. This purchase was not my first for a luxury watch but first on line. Absolutely a fantastic experience! Payment was efficient and secure. The packaging for shipment was beyond safe and secure. Watched arrived in two business days in perfect condition. I’m still blown away by this whole experience. I’ll be ordering again! Thank you!!!
This is the second watch that I have bought from SWE. My go to salesman is MR Cash and he has a sense of humor as well as ton of knowledge about watches. His recommendations were essential in my selection. I have sent several coworkers his way.
Overall a very good experience! Vlad provided great communication and help obtained the watch I was looking for. I would recommend.
Bought a Cartier Tank Francaise. It’s beautiful and in perfect condition. I was previously scouring eBay and The RealReal but glad I went with Swiss Watch Expo because I knew exactly what I would be getting. Customer service was very prompt in replying to my questions and shipping was very fast and secure.
I have had several transaction with Swisswatch Expo and my last purchase went perfectly thanks to Vlad, and very professional and competent staff of watch expert. He answered to my calls and questions and SwissWatchExpo instantly set up a FaceTime session to help me adjust the watch. I purchased a Rolex BatGirl!. I strongly recommend this organization, they are. honest, reliable and have a long tract record of being earnest.
The representative was extremely helpful in processing payment. My Cartier watch arrived on time and is in pristine, like new condition.
Excellent service, amazing products, and fair prices. On top of all that, they know that customers are making big financial decisions in buying their luxury watches, so they work to make sure that customers feel comfortable doing so without pressuring them.
Scared at first because it's my first time to order here but the process was smooth and got my watch fast. The product was covered in double packaging that made the shipment safe and secured. My man super loved it! Definitely gonna order here again.
Great luxury watch shopping experience with first class customer consultation and super fast shipping, resulting in a very happy customer with a beautiful pre-owned watch!
The watch was as described on the website and they sent it out quickly. Great service.
A great customer support team and the watch arrived quickly.
Accurate description of product, received in great packaging with all original box and documents with quick shipping.
SWE easy to do business with, seamless. Vlad was great, patient and always available. Timepiece condition was better than advertised.
Ro was very helpful during the buying process. The watch arrived in perfect shape, and I'm very pleased. Looking forward to doing business with Swiss Watch Expo again.
The staff was incredibly attentive and personable, and the watch looked even better in person (bought it remote). Will buy watches here for years to come!
The selection options and customer service is great!
My Rolex Watch arrived as promised and My Watch is absolutely Beautiful!! Michael in Sales was Great, Thank You!
I was a little worried before purchasing, but after purchasing, I received a wonderful rolex women watch and my wife was a happy. Everything from packaging to delivery, to the friendly and trustworthy staff, was extremely satisfied. I really, sincerely recommend it.
I ordered a tuxedo dial Cartier Roadster recently. I’m happy with the results. Watch is as they said it would be, in excellent aesthetic and working condition. What I have to highlight here is the delivery. My watch was delivered as hurricane Francine was making landfall. These guys do not play around. They are serious about getting the product to you on time and in good shape!
My watch was delivered in the promised time and in the expected condition. There was zero hassle to the transaction and the biggest challenge was deciding which watch to choose from their incredible inventory.
very detailed professionals. everything went flawlessly. thank you.
Impressed with the quality and customer service from swisswatchexpo!
Great experience, all questions answered and great personal attention throughout the process.
I bought a Cartier from Mr Nash (unfortunately, I can’t recall his first name). He is extremely knowledgeable about Cartier watches. I highly recommend him for anybody who wants to buy a Cartier watch.
Competent, secure, knowledgeable. After discussing two Breitling Chronomats with Jason, I was comfortable making the drive from Birmingham to ATL to make the purchase. The watches were as described, I completed the purchase and was on my way in less than 20 minutes. The facility in Buckhead was nice and importantly very secure. No safety concerns with their set up. I definitely will be a repeat customer.
On line ordered a pre owned Omega Seamaster. When I received my timepiece, it looked brand new!! Came with a nice presentation case and arrived quickly. Extremely pleased with my purchase!
I have made a few purchases from SWE, all exceptionally well handled. They have a never ending selection of excellent watches in stock which is updated very regularly. This time I traded one watch for another and can highly recommend them for this too. Vlad was my contact throughout the trade-in and purchase and everything was handled very efficiently. The process from initial quote enquiry to having the new watch delivered was barely more than one week. SWE prices are fair and they have my confidence to continue buying from them.
I had a great experience with SWE. I ordered an Omega automatic watch through the site. It was shipped quickly, was incredibly well-packaged and was exactly as described. The watch had been certified through Chrono24 but in addition I took it to my local Omega AD who verified its authenticity. Buy with confidence.
Great customer service and nice products
My experience with SwissWatchExpo was great. I found the watch I've always loved the Cartier Ballon Bleu 28mm two tone at SwissWatch. The pictures, description and details provided on the site were accurate and true to what was shown. I scheduled a Virtual Appt with Rowan "Ro" and the process was easy. From scheduling to being able to see the watch. Ro was great! He was friendly, engaging and helpful. At the end of our appointment I ordered my timepiece. I received sooner than expected and took it to Cartier for authentication. Happy to say the Cartier confirmed authenticity. I absolutely love my watch and very happy with my purchase.
Not only was everyone I talked to super friendly and helpful, but I got an INSANELY gorgeous watch for a great price with lightning fast shipping! My fiancé loves it!
Easy to find what you are looking for and easy to purchase.
Service was top shelf. I called and spoke with Jason. He was very helpful about the time piece I was looking for. He took the time to answer every question I had. He also set up a zoom call so I could see the the store and the watches' I was looking at. He went over the differences and made the decision easy for me. For safety I had to try Jomashop just to compare them to at least one competitor. I spoke to a woman who was short and cold with me over the phone from the greeting. She was rushing the entire conversation, and I felt like I was inconveniencing her. Anyways after asking multiple times, she finally said OK I'll email you some pictures of the watch. Imagine the worst fuzzy picture you could take.... that's what I got. This coupled with poor customer service I knew I wasn't giving that place my business This made my decision easy. I called Jason back and SWE and said let's make it happen. Thanks, Swiss Watch Expo for having good humans like Jason communicating with serious watch buyers. I love my Pepsi GMT II.
The watch was exactly as pictured and came with the Omega box and documents as stated and shown. The buying process was simple and smooth. I definitely recommend!
Excellent sales service and quick and secure delivery
I've bought two watches from SWE and both have been exactly as described/depicted. Very seamless transactions with speedy delivery. Highly recommend!
It was an amazing experience for me one I will never forget, because I was purchasing my very first rolex watch, the 1992 36mm vintage Datejust white gold and steel with the linen dial and on jubilee. I was treated with respect and dignity By your sales professional Roe, despite being in my work uniform, and he was knowledgeable of the watch I chose which made the purchase smooth and easy.Just to let you know Jason was my sale professional initially, we've been communicating for about a year when I initially planned on buying a rolex ,but unfortunately my plans changed when I lost a brother to brain cancer.and I had to cancel my appointment , However Jason was kind and considerate, and told me he was so sorry and understands. and when I'm ready let him know. THANK YOU JASON! That's why I returned to Swiss Watch expo to purchase my first rolex watch, and I will be returning to purchase another watch in the near future.😊 "Keep up the Good Work"!
Everything about the experience of buying and servicing a watch at SwissWatchExpo was top notch. Great communication, expertise, and trustworthy. Highly recommend!
smooth professional transaction for a Rolex watch. Visited their facility in Atlanta, where I was greeted and shown the watches I was interested on. found exactly what I was looking for. thank you!
I had few questions for Jason - all were answered prior to purchase. More telling, Jason took time to respond to questions post-purchase, too.
Great experience! Friendly service!
Purchased 3 watches now from them , they were very helpful with any questions and the items were shipped quickly and safely. Vlad was the best ! Took the time to answer questions and give advice. Pictures of the watches were perfectly accurate. They answer their phones ! Better than other places I’ve done business with .
Jason was a great help in my recent watch purchase. Knowledgeable, patient and helpful, he was a pleasure to work with. I’m so pleased with the entire operation that I’ve already been talking to him about my next watch!
Very professional and Row my salesman knew more than direct Rolex store. Also, Brett was a lifesaver in getting my watch the next day when UPS delivery left and had to come back. I would repurchase watches from this company and individuals. Buying two for my daughters watches in November
Ladies Cartier Santos Galibee' SWE : Prompt delivery - Been eying a new to me , preloved watch and SWE has always had a great selection especially for Ladies Watches! I know they will stand by their sales. Thanks so much !
Purchased two beautiful vintage watches for myself and my wife at SWE’s online store and couldn’t be happier. The sales staff promptly setup a FaceTime session so that I’d have the ability to review the condition of the watches, and I was even given a tour of the showroom. In two days the watches were delivered as promised. My experience was a 10 out of 10.
Anytime you spend this kind of money over the internet…it’s a bit of an anxious moment. However, Jason FaceTimed me and made me feel much better. Everything happened exactly as promised, and most importantly…the watch was exactly what I was looking for! I would absolutely buy from them again with no hesitation!
Great experience with SWE. Quick shipping, product as described.
My watch is everything they said it is. I am very satisfied. I highly recommend. Purchase with confidence. I look forward to doing business with Swiss Watch Expo in the future.
Earlier this year. I purchased a Breitling Navitimer Heritage Black Dial Steel watch, from SwissWatchExpo, and recently went back to purchase an Omega Speedmaster 57 Chronometer. I was served expertly by Ro, and he did a tremendous job answering my questions about selection, purchasing, and use of my amazing new time pieces. SWE is an excellent outfit with a top-notch website and great customer service. I would highly recommend SWE to anyone who is interested in a luxury time piece, and I will definitely be going back to them again for my future needs. SG
I had a very positive experience with Swiss Watch Expo’s staff, Ro and Jonathan. The online buying process was seamless, and the communication was just the right amount. I had a one-on-one instructional meeting with Romaine “Ro” Wright, the Senior Watch Specialist. Ro’s guidance and teaching style were invaluable and easy to follow. Thank you!
Ordered from the online store and extremely happy with my experience. Received my timepiece very quickly with fast shipping and arrived in great condition as seen in the pictures online. I will definitely be doing more business with SWE in the future.
Amazing customer service with fast shipping. My jewelry was amazing for pre owned. Would highly recommend
I had an excellent buying experience over the phone. All went smoothly with the transaction and my watch arrived promptly in perfect condition. I would not hesitate to purchase again!
A legit company. Bought a Rolex and it was as as described and the transaction went smoothly. Confirmed that it was a real Rolex with local watch dealer so all good.
2nd piece I’ve purchased with Swiss. Excellent service always 100% authentic. I will continue to do business with them it is stress free.
My experience with Swiss Watch Expo was excellent. The photos and presentation of the watch were great and it was even more amazing once it arrived. It was so clean, was represented perfectly and was exactly what I was looking for… plus I feel the price was quite fair. I recommend Swiss Watch Expo without reservation and will likely buy from them again. Great job and Thank you.
Great experience buying my watch from SWE. I’ll be back to purchase my next one
My experience with Swiss Watch Expo was excellent. The photos and presentation of the watch were great and it was even more amazing once it arrived. It was so clean, represented perfectly and exactly what I was looking for… plus, I feel the price was quite fair. I recommend Swiss Watch Expo without reservation and will likely buy from them again. Great job and Thank you.
Knowledgeable , patient
This is my third time purchasing from SWE in the last 3 years and I continue to be extremely happy with the service and watches.
Repeat customer. SWE is transparent and ethical. Traded for an Explorer; they failed to ship it on time and sent it next day air to correct the problem without me asking. The watch is perfect.
Seamless and watch is exactly as represented on the website. Very pleased.
Watch was delivered in condition as advertised, service was great. I would buy from them again.
Received my Rolex Day-Date today exactly as depicted on the SWE website and as discussed with Vlad before purchasing. Throughout the process I found SWE to be very responsive and detailed in providing me instructions and status of purchase and delivery. I traded in a 2017 Rolex Datejust and received the same offer as I got from a local authorized Rolex dealer. This Day-Date was described as "Mint" condition and I concur. Extremely satisfied with my first experience with SWE.
Watch was just as described. Sent wire transfer, and transacted and shipped with no issues. Packaged well and shipped A-OK!
Great product as advertised, reasonable price and quick shipping.
The whole process was very smooth and very clear on the Rolex watch I purchased as a gift to my sister Michael was very clear in explaining and showing the store existence and all the staff, huge collection of all the watches with the Facetime, The Rolex was received as promised in 3 days and looks like a brand new, even though it's 1996 made Would buy another Rolex again very soon!
I just received my Rolex Date Just, and I couldn’t be happier!! I reached out to SWE with some questions I had before purchasing, and they responded quickly. SWE is definitely my go to from now on, Happy Happy Happy!!!
First time wiring $, I was nervous about it & Jason held my virtual hand the whole way, thank you. I am so pleased with my beautiful timepiece 🕊️♥️
Satisfied first time buyer
overall, pleasant experience -product was as advertised. I would recommend the company.
I have wanted an Omega constellation watch for over 30+ years! ( ever since Cindy Crawford used to advertise for them) and the one I desired was discontinued by Omega years ago so the only way to purchase it was second hand used. I heard about Swiss Watch Expo through an Omega dealer and she told me that it is a reputable website to buy watches from and so after visiting the website multiple times and seeing that the watch I wanted was there and then gone and I would have to wait several months for the one I wanted to appear again, I finally decided to pull the trigger and buy it. My husband was skeptical about spending so much money on a website but all doubts disappeared when the watch arrived exactly in time like they said it would!! I guess the original owner of the watch didn’t have the original box anymore but SWE put it in a beautiful box and it was packaged very well so it would not get damaged. We had to sign for it via UPS when it was delivered as well. The watch looks BRAND NEW!!!! You would never know it was used because it was in beautiful shape- polished to perfection and it was everything I dreamed it would be! I am so happy with my purchase and highly recommend this website if you are considering buying a watch from them. You won’t be disappointed !
My experience with Angela was exceptional and I am pleased with the service I received and the purchase. Will put them at the top of my list for future watch needs.
5 Stars. They answered all questions quickly and respectfully. Shipped quickly, and arrived as-described. Transparent transaction. Absolutely zero surprises. Will buy again.
Thanks for making me feel Presidential this birthday.
This was my second purchase from SWE and they do not disappoint. Thorough efficient and professional service and super quick delivery. My watch was precisely as described. I will be back.
Very smooth transaction. I’m a returning customer and will come back again Vlad was very helpful and highly recommend him I sold two watches to Swisswatexpo this time , got paid top dollar amount and purchased an Omega Speedmaster, from them. I love it!
Excellent service!
Amazing experience! The watch looked exactly the same in person as on pictures. There were no visible scratches on the watch (in person, nor in the pictures), so I can say that everything that was on the website was accurate. Shipping was seamless!
I have bought two time pieces from Swiss Watch Expo on separate occasions and have never been disappointed. This time around was no different. Vlad Malevich helped me to trade in one of my watches and the process was so fast and easy. I was able to get a fair price and put it towards my new piece. I love wearing my new Tudor Black Bay Gmt Pepsi Bezel. I highly recommend purchasing or even trading or selling your time piece to Swiss Watch Expo.
Vladyslav is the best ! I bought a 34mm Rolex from SWE not knowing how small it really was and returned it to SWE with no hassle. On a FaceTime call Vlad helped me to choose the right 36mm Rolex for me and now I'm a happy Rolex owner. My photo shows the 34mm on the left compared to a 36mm on the right. Big difference ! Thanks Vlad !
I recently purchased my dream watch from this store, and I couldn't be happier with my experience! The selection was fantastic, with a wide variety of styles and brands to choose from. The customer service was top-notch—friendly, knowledgeable, and eager to help me find the perfect watch. What truly impressed me was the lightning-fast shipping. My order arrived well before the expected date, securely packaged and in perfect condition. I highly recommend this store for anyone looking for a great watch with excellent service and speedy delivery. Special thanks to Zubair!
Authentic item at the best possible price. Excellent communication. Perfect shipping. Very happy with my pre-owned Cartier Ballon Bleu that looks to be in pristine condition.
PERFECT ! I will be back. Price was great. 100% authentic Rolex !
The entire experience was great. Out sales consultant, Ro, was extremely knowledgeable, friendly, and accommodating.
I was introduced to SwissWatch by a friend. Great experience from start to finish. The watch exceeded all expectations.
This is the second watch I have purchased and it went as smoothly as the first. We raw very happy with both purchases.
Great product in excellent conditions. I was expecting some blemishes but could not find any. Excellent customer service too. Vladimir’s replied immediately to my inquiry and followed up promptly to my further questions. He then set up a video call and showed me the watch on a Saturday. Done deal
Watch was beautiful and as advertised.
Very simple process, great communication and fast shipping. The watch I ordered was better than expected!
Absolutely perfect stem to stern. Jack did a FaceTime with me and showed me the watch. It was even better than the pictures. All papers and original materials included. Arrived perfectly. Would use again. Love my Breitling Bandit !
Great Service, Fast Delivery, Thank you!
Very professional and patient
This is the second time I've purchased a watch from Swisswatchexpo. Michael assisted me both times and each time was a smooth, professional, and enjoyable experience. He answered all of my questions about each timepiece and was very knowledgeable.
Working with Vlad Malevich with Swiss Watch Expo was easy and professional. They treated me fair and the transactions were prompt. I plan on doing business with them again!
Excellent from beginning to the end. Highly recommended
Hello my name is Andy Dollar, and I just purchased a Rolex Yachtmaster ,and when I open the box, I could not believe how beautiful the watch is. I really appreciate Zubair for helping me through the process. It fits right in with my collection, I thank Zubair for helping me choose the 40mm.
SWE was an excellent experience. I had my eye on a particular hard to find piece for a while, they kept me informed and when it showed up I was able to quickly and easily purchase it. It was carefully delivered two days later. Much appreciated.
Great experience. Attentive reps. Very helpful. Gorgeous watch!
Had great experience with my recent purchase from questions to delivery. All good. This was my second purchase and would use this company again.
Really good buying experience. The facetime meeting was very helpful in making my decision. Very good customer service. Shipping was fast exactly was expected.
I recently purchased an Omega Aqua Terra from SWE. I had a great purchase experience with the team from SWE - from the initial conversation with Ro to shipment queries with Deion. It is a beautiful time piece with original papers. I am glad to have come across SWE during my search in the U.S.
Great customer service! Vlad is a wonderful salesperson
Jason, Angel and Vlad Thank you for helping me finding the watch that without my knowledge, was manufactured just for me ! The speed of shipping, competence and service was from another world. Thanks again.
Michael was so helpful and nice! They ended up finding me a perfect watch that I love. Thank you!
Communication was great. Process to trade in my Rolex was easy. My new Rolex is exactly as described. Excellent condition. Will use SWE again.
Good experience purchasing my timepiece. Only negative thing to say is that I was not told that if I take the red band off before 10 days it cannot be returned.
This is the best store for your watches. Price are great, they help you to decide. Shipping is extremely fast.
The absolute best experience I've had with a retailer of any type in some time. Their approach to client service and product quality is unequaled....
The process of purchasing a watch from SwissWatchExp was outstanding. They were very professional and knowledgeable. Excellent Customer Service. Hard to find this quality now a days. They helped me every step of the way of my purchase and let me know what to expect when my watch arrived. The watch was exactly how it was advertised, excellent condition. My husband was extremely satisfied with the purchase. I would order another watch through them again.
Professional salesman helped me select my watch. Easy payment process and speedy delivery.
buying an expensive watch online can be scary. However SWE made it a very safe experience. Michael offered to facetime me to show me a few different pieces and even showed me around on the shop. I stopped by to pick it up locally when I was in town and they said that if I found out the watch was not authentic they would 100% return my money. I registered the watch on Breitling’s website and it was authenticated. It was exactly as pictured. I will definitely purchase my next piece from them!!!
Vlad was exceptional with assisting me in-person with my first Rolex purchase. He was patient with me and answered all of my questions. I will definitely shop here again!
Wonderful customer service from Michael & Vlad. My husband is very happy with his gift! We need it extra links and Michael resource those at a better price and a lot faster than if we were to order them from a retailer in Canada. Thanks again!! We will be back! We highly recommend this business.
Excelente servicio. Responden rápido y resuelven los inconvenientes que puede haber. Absolutamente los recomiendo Se puede confiar en la la calidad del producto
The shipping was very timely and the product was exactly as advertised. I would definitely recommended using SwissWatch
I picked the perfect watch; it fit so well I was afraid to keep it at first. Here’s the first Rolex purchase I ever made: Air King 34mm 14000 with a Blue Sapphire Crystal, pictured below the day I got my Rolex watch in hand and fitted perfectly on my wrist.
These folks are true watch pros! They know their elite brands - Angel & Michael informed me with more detail than two separate Cartier boutiques. They are all industry experienced and work hard to educate their clients. Great customer service on shipping, privacy and security.
I’ve purchased two Cartier watches from SwissWatchExpo over the past few years and had a great experience.
I have had 2 very good experiences thus far with SWE. Michael Cash was very helpful during my most recent visit. I appreciate his as well as the rest of the staff's expertise.
Great experience. Knowledgeable and responsive.
I recently purchased a Rolex 116000 from Swiss Watch Expo in Atlanta Georgia. Michael Cash helped me with my purchase. He asked if I would like to participate in a video call so I could see that watch in more detail before making a decision. The watch was exactly as described and even nicer than I expected. He even gave me a little video walk around the shop which was nice because you could see actual people. Quite a different experience than I’ve had with other online retailers. I would highly recommend Swiss Watch Expo and Michael Cash for your watch purchases.
Overall, an excellent experience. The patek Philipe that I got is beautiful.
Great customer service every time. I have used SWE for many years now and they are excellent to work with.
Great watch. Great experience!
Great experience, sales person walked me through the buying process and helped me select an amazing watch
As promised ! Thank you
I visited SwissWatch Expo and Jason was my salesperson. He was very nice and knowledgeable. He took his time with us with no pressure to buy. I was very impressed and would visit them again.
It was my first purchase with Swiss Watch. All went good, perfect condition of the goods and delivery timing.
Great communication...great transaction. Will be back for my next one
Super fast shipping. Beautiful time piece. SwissWatchExpo is far superior than Grailzee. A+
extremely easy to work with. thorough instructions for wire transfer and delivery.
I live 10 blocks from the Diamond District in NYC and buying here was easier and at a better price. Love the watch. Thanks.
The Rolex was exactly as described, and gorgeous! Purchase was easy and Ro and Michael were great to work with; very helpful and knowledgeable.
SwissWatch provided the best customer service and selection of used watches. I was able to get a one of a kind watch for my wife. It is beautiful and was exactly like it appeared on the site. The watch was delivered the next day! I would recommend SwissWatch to anyone looking for quality used watches. Nothing but excellence from SwissWatch. Thank You.
I just traded my Panerai Navy Seals for the Panerai Marina Militare 47mm beautiful watch!!! My watch arrived just as described in mint near new condition. I worked with one of the most professional and knowledgeable watch specialist Vlad who took the time to answer all of my questions as this was the first time I have purchased from Swiss Watch Expo. I can’t thank Swiss Watch Expo and Vlad enough. I will be back for my next watch in the future. If you are looking for your perfect watch you must check out Swiss Watch Expo!!
Excellent choice of watches. Great service and responsiveness. Plus they are not selling you the whole time. I felt like I was being educated and that was what I needed most. Thank you
Excellent retailer. Very professional and knowledgable. Everything as promised.
I had been eyeballing several watches on SWE for months (still am, actually), and finally decided to pull the trigger when my wife saw a hard to find Rolex model she had been seeking. Customer service and sales were top notch. Upon arrival, the watch was in perfect condition and stunning. I will not hesitate to purchase from SWE again in the future - which I almost undoubtedly will!
Great experience with Swiss Watch Expo! Customer service was great. Was able to FaceTime to see the watch in person even though I’m out of state. Will buy from again!
Internet purchase. The staff was very helpful and accommodating and prompt in the responses.
Great service and very knowledgeable about the Cartier Roadster
Highly recommend. Worked with Vlad…very prompt responses to my questions and accurately described the watch I purchased (Rolex GMT II). Watch arrived on time and as described. Fair price as well considering the quality of the watch.
Excellent service from Zubair. Watch was exactly as described online. Price was fair. Will not hesitate to purchase from them again.
Excellent and professional, fast shipping
Great experience. Efficient sales process, quick shipping. The FaceTime call really helped with my decision making. Price was fair per my research.
Great watch, easy process great service
Michael Cash was great - went and held the watch , told me it was in perfect condition and when it arrived it was. Very good experience especially when buying a 5 figure watch. would definitely use them again.
Superb experience buying my first watch at SwissWatchExpo! Staff was super helpful and watch arrived as advertised. Will be a repeat customer. Thank you!
Item received quickly in the condition advertised. Good communication, good transaction.
As a multiple watch buyer from SWE... I can tell you I have been pleased by the transaction every time. Everything always arrives on time and as represented.
Watch is beautiful Arrived on time and well packaged Keeps perfect time
100% accurate description, excellent condition, fast shipment. Thanks!
Great trade and purchase experience. Excellent quality watch, and Vlad could not have been more responsive or helpful.
Great experience overall. Took time multiple times on FaceTime to see the watches of interest. Will continue to do business with them. Happy, satisfied customer
I’ve purchased 3 watches from SWE and have had terrific service, product is always as described and most times better than expected! Thanks for all you do SWE!
Great contact and quick delivery. Everyone I dealt with had a great personality and made everything as smooth as could be expected. I appreciate the thoroughness and attention to detail that Ro and Deione provided during and after my purchase.
I purchased a beautiful Rolex from the Swiss Watch Expo Website. I am very pleased with it. Shipping was expedited and everything was perfect. I highly recommend them for your next luxury watch purchase. Looking forward to continue business with them in the near future .
Made the experience smooth and painless. Answered all my questions.
Watch was like new, as described, and came in 2 days. I'll be buying from here for now on.
I am very happy with my new Omega. Watch was pristine. Shipped quickly and well packaged with a signature required. Saved significant money over new.
Just recently I purchased a Rolex yacht master watch from Swiss Watch Expo with the help from Ro Wright sales agent with the above company. The transaction went smoothly, delivery went great, and the customer service after I received the watch was even better. I would do business again with Swiss Watch Expo and also with Ro. Overall it was a good experience. Thanks, Ro for the help. Rick Ratcliffe
Michael was a great help in deciding what model I wanted!!! I was purchasing a Rolex for my son graduating from law school and had no clue what my options were!! Ty Michael!
The process of picking and purchasing a watch was incredibly easy. I actually had to return it and swapped out for another watch. They made the whole process extremely easy and I will definitely be returning in the future for additional watch purchases.
I have recently purchased my third watch from the Swiss Warch Expo. I had a remarkable experience, and subsequently acquired another exquisite timepiece to augment my collection.
Shipping was super fast. Item was exactly like the picture and description. Very very nice merchandise. Constant communication if theres an issue. All around great service
Experience with SwissWatchExpo was excellent. Vlad was awesome and great experience with the rest of the team. The watch is exceptional and the price was great. Will return when ready to upgrade or add another to my collection.
Excellent customer service and enjoyable to work with
Swiss Watch Expo is an excellent seller of fine watches . Their photos are outstanding and usually show the movement housed inside the watch. Trade in was seamless and quick
Amazing customer service, beautiful watches, would highly recommend!!
Beautiful Watch. My husband LOVES it!
I have never bought a watch online before and I was obviously nervous. BUT the reviews were so good, I gave it a shot. I was not wrong! The watch is perfect and exactly what I wanted. You will not be disappointed!
Excellent customer service and beautiful piece for the price. Very pleased!
I purchased a watch for my husband's 50th birthday. It is always a little scary trying to purchase something this expensive online, however they made me feel completely comfortable with the entire process. We did a video chat before the purchase. I was able to see their showroom and meet the employees as well as see the watch I was interested in. The quality & service are outstanding, the process was simple, and the watch arrived in two days after payment was made. I would definitely purchase from them again should the need arise.
Communication was prompt & regular
Human phone support was easily accessed, and the watch was received exactly as expected. The whole shopping experience was seamless and easy. Highly recommended!
Great experience working with the Swiss Watch Expo team remotely. Angel was responsive to my questions. She set up a FaceTime chat to show me the watch and give me a virtual tour around the facilities. She was upfront in mentioning a couple minor areas of wear on the leather band. Shipping was secure and fast, and the watch's condition was just as advertised. Highly recommend!
I highly recommend Swiss watch expo. Fast and easy. My sales rep was very helpful and knowledgeable. I will definitely be back to purchase another beautiful time piece.
The staff is very prpfessional and competent. They answer the phone every time I call.
Received the item on time as expected in the perfect original packaging. Everything was in great condition.
Great customer service, quick turn around time! Vladyslav was great! Will buy again from here…
Excellent watch ad well as excellent customer service!
A++ fast professional service , they are the best great selection great prices, will be back thx swe.
The whole process of trade in and purchase went smoothly and seamlessly. I appreciated the transparency
Great service! So happy with my new watch. Thank you Szaber(sp?)!
This is my 3rd purchase from Swiss Watch Expo. I was looking for a particular year of Cartier XL Roadster and finally found the exact time piece I had long been looking for. I had the watch verified and timed and it checked out in excellent condition. I will give a full endorsement for this business, great customer service, excellent payment options, easy transactions and fast shipping.
Excellent description and pictures about the condition of the watch I purchase. I received exactly what I was expecting. Delivered on time.
Bought my daughter a Rolex for her college graduation. She was able to choose her favorites online and then FaceTime with staff to see before making her decision. Great experience, would recommend!!
this watch is absolutely amazing the price was right I had to add 2 links witch they sold me at cost very nice just perfect 👌 👍 🥰
Excellent process from start to end. Well supported by Jonathan Clark and Deion Taylor both Operations Assistants.
I’m happy with my purchase and the price that I paid for it. My Monaco was in the condition that was advertised on their site.
I recently purchased a timepiece from SwissWatchExpo, and I couldn't be more thrilled with my experience and the product. The customer service was exceptional, with a responsive and knowledgeable team that made me feel confident in my purchase
Amazing experience would definitely trust them again for another watch
Good price, shipped fast, exactly as described.
Purchased a ladies Rolex and found exactly what I wanted. Service was quick and efficient. I couldn't be happier.
Great customer service staff for two times experiences that I bought from SwissWatchExpo.. the first one was gorgeous Breitling watch and the second was wonderful Patek Philippe watch..
This is my fourth watch purchase from SWE. Breitling B01. They are so easy to work with. I recommend buying from them if you are looking at one of their watches. Michael was helpful when I called to ask about the watch.
Buying an investment piece (for me, Rolex) can be intimidating. I didn't want to go into a jewelry shop to try on watches and learn more about them before I came to Swiss Watch Expo. Throughout the process, they were responsive to anything that I asked them. The watch I got looked exactly in person as the pictures online and it was wrapped very securely. The pieces appear to be about 5% lower than other online shops too. All in all, a classy, first rate experience. Give them a try. They won't disappoint.
Great experience with fast shipping.
Fantastic buying experience. I was able to FaceTime with the seller to see the watch and the service center. Delivery was quick.
This is my second watch from SwissWatchExpo. They provided a beautiful watch, great customer service, and fast delivery. Thank you.
Friendly. Courteous. Great price
Incredible experience! Ro was a pleasure to work. Professional, knowledgeable and great customer service.
Service was great, timepiece was beautiful. Staff was professional and accommodating. Thanks so much.
I am extremely pleased with the purchase of my Rolex GMT II. Not knowing when or if I could get a new one from an authorized dealer I proceeded to investigate reputable luxury watch resellers. Swiss Watch Expo has an extensive inventory of fine luxury watches and an established store with needed support personnel. Trust is built and earned and with such an expensive price I was very cautious about spending so much money. However, after viewing various Rolex watches by a SWE representative I decided to proceed with my purchase. It’s been two weeks since receiving my watch and after setting the time it has been dead on with the time. There is not a scratch anywhere on my beautiful time piece or bracelet. I also own a nice dress datejust and this sport watch adds to my collection..
Having worn a Rolex Datejust 36 for the last 20 years, I was looking at renewing my watch collection with something that would give me the same premium feel while being more unique and different. I therefore spent a few weeks on the 'net comparing brands and models. Even as a first impression, SwissWatchExpo's Web site struck me as the most user-friendly as well as the one exuding the kind of elegance and sleek design that harmonizes with the product. After a few weeks, then, I had settled on three "finalists"--a steel and yellow gold Rolex Datejust Turn-O-Matic, an all-steel Cartier Ballon Bleu, and a truly unique Cartier Calibre featuring a brown dial and rose-gold bezel and bracelet-links. Which one to choose? I live three states away from Georgia, so a quick in-person visit was out of the question. So I decided to call SwissWatchExpo to pick their brains and perhaps get them to help me make a decision. The gentleman I spoke to, by the name of Ro, was quick to pull out the three watches in question and offer a Zoom call so that I could see them and learn more about them as well as the store. The Zoom call was quickly set up and Ro took me on a virtual tour of the shop. It's a super well organized outfit right out of a Bond movie--with a Web and photo department (which explains the excellence of their online presentation), a repair shop, a sales area, etc. Very impressive. Then Ro showed me the three models and upon some back and forth, I decided that the Cartier Calibre was my favorite. A couple key-strokes on their Web site, and I was able to order it the morning after, with the additional option of overnight shipping (a mere $50 extra). That was yesterday. Today, sure enough, I received my watch at 12 noon on the nose, and I couldn't be more pleased. The watch ships very securely, with triple packaging, in its box and with a red band around the bracelet--which allows you (as long as you don't remove it) to return the watch within 10 days if you so wish. As Ro had predicted, I have kept the watch and from now on it's going to be part of my signature look. Thank you SwissWatchExpo and thank you Ro for your excellent service. You have gained a loyal repeat customer.
Very happy. Bought two watches, traded in one. Excellent communications, fast shipping, high quality products. Highly recommend.
Great experience. The watch arrived in 2 days, was well packed, and looks and runs great. Thank you.
Easy shopping, fast shipping and excellent communication
Professional and knowledgeable.
Had good experience with Swiss watch Expo, I have bought 2 watches from them, great customer service, highly recommend them.
Very good watch buying experience and they responded timely to my questions after the sale. Condition of watch was exactly as described on their website.
Excellent experience. Purchased a Cartier Ballon Blue 28mm and the watch was received just as described on the site. Had a full experience with video call and phone calls from a sales associate who made ensured I was satisfied with the watch before I purchased it. Will most definitely buy my next watch from you guys. Thank you for everything.
Jenna was great with helping get my order through and help me get my wife’s timepiece here on a specific date. Would highly recommend! And plus the watch is beautiful
I was able to FaceTime the preview of the watch which alleviated any concerns that I had About making my first purchase of this top of watch over the Internet The watch arrived in condition and my wife loved it.
Very helpful associate Zubair. FaceTimed before the purchase and it arrived when he said it would. Great watch! Will buy again
The watch looks brand new. The staff was friendly, face timed the watch for me before purchasing. SWE is the only place I would consider for a high quality timepiece.
If you are looking for a luxury watch that comes with a reliance of quality and beauty, then look no further than Swiss Watch Expo. Their customer service and expertise compares to none other. Shipping is fast and secure. Please visit them online. You won’t be disappointed!
Great experience. Found a great watch and was able to FaceTime them directly for a personal viewing. Would purchase from them again
Living in Atlanta, I was able to make an appointment to follow up on my beautiful Rolex purchase and the sales staff was helpful and friendly and helped ensure a wonderful experience.
I went back and forth about purchasing a TAG watch for my husband. I literally walked away from the idea due to financing. Jason reached out to me and worked out a very reasonable solution that no other company I’m sure would be able to accommodate. I was at ease knowing that the company was all about the customer experience. It also showed in the very constant communication via text and email. I knew where the watch was in every step of the process. I was nervous purchasing a used watch but could tell right away that Swiss Watch Expo ensures the quality of the items they sell and the packaging and shipping was phenomenal! Thank you very much. I highly recommend doing business with them.
I love my watch and had a great experience purchasing from SwissWatchExpo! It was wonderfully packaged as described and in fantastic condition. I would purchase from them again in the future.
Swiss Watch Expo wonderful to work with for such a significant purchase. I have bought and traded with them several times over the years. SWE has proven to be honest and the staff very kind and professional. This purchase and trade I worked with Vlad. He was quick to respond to my inquiries and very helpful. Thanks SWE for my wonderful new Rolex watch.
Just got my birth year watch from here. Angel was great to work with. Staff was super helpful when I needed it. Definitely will be reaching out to Angel in the future.
Had an amazing experience buying graduation watch for my wife. SWE had the exact model I was looking for - an out-of-production cartier - at a reasonable price. The delivery was prompt and the watch was exactly as described. Really satisfied with the overall experience and would definitely recommend to anyone on the edge.
great selection, fast shipping. selling my watch was easy. great customer service. pix and descriptions are very accurate.
Great experience happy with my watch and service!
Fast shipping. Item was as described. I am very happy with the purchase.
Professional, courteous and purchase was delivered as promised.
Bought my first Rolex Air King here. The customer service was amazing and the watch is mint. They shipped it to me in LA next day and I couldn't be happier with it. Great service and watch was as advertised!
Bought in store once, traded another online. Both times great experience. Both times Vlad helped me out, very knowledgeable and got the process done quickly. Look forward to buying from them in the future.
They are quick and responsive. A live person always answers the phone and helped talk me through multiple questions regarding shipment, delivery, refund policy, how to set the time on my Rolex etc. They also scheduled a FaceTime appointment to show me the watch and showroom within the same day I requested! I shopped for watches on Ebay and Watchmaxx and this is by far the best experience. Highly recommend!
it was so exited go there and get an extraordinary time piece, I am extremely happy with Swiss Watch Expo, they deliver an amazing service and they know how to keep customers happy, I want to acknowledge to Mr. Yun Jason for his remarkable customer service, it is super fun to listen such a professional and passionate person. I hope to get back soon !
I bought a Cartier watch from SwissWatchExpo, and I am very pleased with the time they spent to answer all of my questions, and the prompt delivery of the watch. I highly recommend this company when looking for a pre-owned, high-end watch.
Loved working with Zubair! Process was easy and the customer service was amazing!
I recently purchase a Rolex Sea Dweller. The service was perfect and the watch upon delivery was perfect. I will definitely purchase from Swiss Watch Expo again.
This is the second watch I’ve purchased from Swiss Watch Expo. An absolutely handsome Omega timepiece.
Great Service and Fair Prices
I re-bought a watch that was stolen from me. I looked around and y'all had the best price and the quickest easiest setup to purchase the New Watch. I was impressed by the quickness of the purchase and it was simple and totally legit 100% legit. also I like that walls sight shows the actual watch you're purchasing which is nice. thank you will be back
Excellent service provided, extremely professional, the entire process was seamless and easy with an abundance of selection of the highest class watches by the highest end brands. I was told about Swiss Watch Expo by my brother who had bought 3 time pieces already and the experience did not disappoint I love my Azuro dial Rolex and I would definitely return in the future for more purchases. I highly suggest others shop SWE as well you will not be disappointed!
very satisfied with my purchase,no problems and fast delivery.
Awesome experience as always. Second time purchasing a timepiece from them and the customer care is beyond phenomenal
Great work with Vladyslav Malevich he assisted with my trade in watch to upgrade watch. Very professional and answered all my questions in a prompt and professional manner. Got exactly what was advertised and a beautiful SWE accessories that compliment the watch. Nice classy touch. Would recommend friends, family for any type of watch business . Thank you JKD
Couldn’t be happier. They’ve made it easy painless and possible for me to have the watch I have always wanted. I woukd recommend them to all I know
I'm very pleased with my purchase. The salesperson was very knowledgeable answering all my questions.
Yes, the service was great and so was the price.
Great experience purchasing from SWE. Was able to set up a time to FaceTime view two watches (Rolex Explorer 36mm) and Justin our sales associate was very transparent about differences in condition and pricing. Price for the watch was reasonable relative to other dealers. He was also very helpful in discussing the warranty policy and payment options / details. SWE has a good policy in case the product is different in person to expectations online. Also great authentication policy. Only complaint is that shipping was a bit slow (2 days shipping, payment processed on a Wednesday and product received the following Monday), although that is not fully within SWE control. Overall, would recommend SWE to anyone looking to make a purchase and am overall very satisfied with my experience and the profit!
Super please with my purchase. The service was great. I had Jason as a sales rep, he was great. We FaceTime twice, and he made me feel comfortable with the buying process. And help me select the right piece and explained all the details i needed to know about it. I'm glad i went this route. Thanks you guys.
5 Stars. Quick, easy and exactly as stated.
Excellent price point. Salesperson was exceptional. All questions answered. Watch delivery was timely. Excellent condition as described. Would purchase from SwissWatchExpo again.
I purchased a rolex submariner, the delivery was 2 days, the watch is used but looks like new, customer service was great, their prices are better than their competitors, I am planning my second purchased only with the swiss watch expo..
Watch was in perfect condition, will definitely buy again from this site.
This will be the second watch I buy and quality and service is awesome. Thank you and keep up the great service.
Angel provided me, a first time customer, very thoughtful service. By this I mean not simply considerate service, but more important for me, analytic consideration of what I need to think about when buying a per-owned watch online and through a zoom call. She also spent a great deal of time with me examining the watch up close on the zoom call. And she walked through the SwissWatch Expo offices to give me an idea and assurance of the scope of the business. A really great experience. A short time later I sent Angel a question in an email. It turned out to be Angel’s day off and Michael called me to answer my question. I now check SwissWatch Expo’s site on a regular basis!
Top notch client service and hassle free transaction. Vlad and Jason were in constant communication, did a FaceTime to show me a few options, and walked me virtually through the store and purchase process. Will purchase again!
I was very nervous about making such a large purchase from an online dealer. Once I received it I even took it to be authenticated at our local Rolex dealer & thank goodness all clear it is authentic. It was priced great & the easiest purchase ever. I am very happy and more importantly so was my boyfriend. I would highly recommend!
Easy to use website. No switch and bait Had the watch examined by a local expert, who felt that all was exactly as described and was real Rolex parts and watch Sales person on phone pleasant and helpful Quick delivery Would use again
Swiss Watch Expo was so incredible to work with. I was definitely hesitant to buy a Rolex online, but they helped me thru the process. We had 2 FaceTime showings or several watches. They were so prompt with all responses. I did initially choose a watch and had it delivered. However, when I received it the watch was not exactly what I wanted. No problem! We selected another watch and the return of the first one was easy. Money was refunded a day or so after receipt of the returned watch. Do not hesitate to contact them about a watch. I am not the proud owner of my dream Rolex thanks to SWE.
Perfect experience. Watch number 3
Decent experience, easy purchase, easy wire, new Rollie on my wrist
Great customer service. Third time around Aloha!
I purchased a premium watch from SWE and had a great experience with the purchase, shipping, and receiving processes. I thought the prices and quality were great. I would recommend and I’ll be going back myself.
I have purchased a few watches from SwissWatchExpo - the service has always been impeccable!
Good overall experience. Two things to improve upon; first, 2-day delivery actually meant five days if over the weekend - don’t order on Weds thinking it will arrive by Friday readied for a weekend event. Second point, it would be beneficial to see a photo of the watch on a wrist to get a sense of proportions- all watches seems to have the same dimensions on site.
I had a great experience with Swiss Watch Expo. The timepiece arrived exactly as described. Michael Cash was my Sales Consultant and he was most helpful during my purchase. This is a great dealer and I plan to continue the relationship with other purchases.
Amazing service straight forward pricing honest folks - I've bought many watches from Swiss Expo and have never been disappointed. One watch had an issue and I sent it back and they repaired no charge.
Jason was super helpful with my transaction. If I hadn’t already gone in knowing exactly what I was after I’m sure he would have been able to assist me even more.
Purchased an Omega Speedmaster and Seamaster. Great prices, fast shipping, easy transaction, quality watches. Couldn’t be happier.
The experience at Swiss Watch Expo was nice. The dealer was very knowledgeable and even allowed a last minute accommodation which allowed me to choose the watch I really wanted. Will definitely be back for future purchases.
Everyone was great to deal with. Michael and Deon were very helpful with my watch being undersized for my wrist. The were able to find me a link and it looked great.
The staff provided the buying experience of a showroom visit, virtually. Watch was as advertised. Exceeded my expectations of buying a luxury watch online
I cannot recommend Swiss Watch Expo enough. I live in another state so I worried about doing everything online. While we did hit a few bumps in the road I worked with Ro who was so helpful, I cannot even begin to tell you how great his customer service skills are. You don't have to work with just one person, they are not commissioned so anyone is willing to help I just chose to ask for him because I had such a good experience. We ended up buying two watches and we love them so much. 10/10 recommend.
Excellent customer service and product knowledge. I had the pleasure of dealing with Jason. He was professional, patient and answered all of my queries. If you are looking for a quality timepiece, I would highly recommend Swiss Watch Expo!
Worked with Ro to get my first Rolex Datejust. The service was fantastic all the way from procurement of the piece to the transaction and delivery. Highly recommend these guys!
Excellent service. Easy Bank Wire Discount. Fast delivery. Purchased a Cartier Santos 100 40mm w/Bracelet in SS & it arrived in excellent/like new condition. Highly recommend!
Couldn’t be happier. Watch arrived quickly and in amazing condition. I also appreciate the warranty.
SWE was a pleasure to deal with. They are straight forward with their prices. I originally found them through Chrono24 but decided to buy direct as they were offering better discounts. Their pictures are the highest quality pictures I’ve seen so far online. Would definitely buy from again!
Well to be honest, I was a little skeptical. I did my research and really couldn’t find a reason not to purchase from SWE. The Rolex was just as pictured and better. We took it directly to an authorized Rolex dealer and had them adjust the band for my wife and the lady helping us made the comment of how beautiful the watch was. Well worth the money.
I recently made a 2nd purchase from SWE, a Panerai GMT, and it's beautiful. My prior purchase was a JLC MCC with meteorite dial. Literally out of this world! Love them both. Service and delivery was extremely easy and fast. Mike and Victoria are awesome and very helpful. Will come back a third time in near future. The excellent photos and detailed description of each watch was spot on. Thank you.
Product arrived as described and fast shipping. Good selection as well. They answered any questions I had quickly. Would buy from them again.
I highly recommend SWE my watch was mint as described and was shipped quickly and safely Zubair handled my transaction and was polite and helpful 5 stars from me!
Watch was delivered quickly, it was exactly as advertised and customer service was excellent!
Great experience prompt shipping the store even called me to discuss my purchase. The watch was impeccable and I will do business with swe again.
Great Service! Worked with me to get a delivery by a certain date. Oh yeah...the watch was in excellent condition too!!
Excellent service will definitely be purchasing from you all again excellent timing also received the watch in 1 day
I have purchased 2 beautiful high end watches for Swiss, they do what they say and the products are identified perfectly. Great job gang! see you on the next purchase, J
Very professional and great communication. Watch is beautiful!
Have purchased numerous watches from SWE… always a positive experience and always the watch as presented.
Very nice experience. Staff was polite and professional and very helpful.
I've actually bought from Swisswatchexpo before. Once in person while traveling through, and then now online. I've tried grailzee.. it's just a bunch of auctions where people refuse to sell if they don't meet reserves. I tried chrono24.. all offers are non binding and I've had a seller say his photographer chipped the watch after photos.. yet he accepted my offer, let me go into escrow, and then told me of the chip and needing 6-8 weeks to send it off. Swisswatchexpo only has online what's in inventory, and the checkout is smooth and fast. After after a payment didn't go through, they called me immediately after(I inputed the wrong billing address). All around the smoothest swiss watch 2nd hand seller ive dealt with.
Amazing place to purchase a Swiss watch. Staff is super knowledgeable and they want to help you find the best watch. SwissWatchExpo has a very large collection of nice watch to buy. If you want a Swiss watch, this is the place to find and buy from.
Excellent service, Rolex in excellent condition, shipping and packaging was quick and safely done. Loved the option to FaceTime in order to view the watch before purchase. Every staff I dealt with was knowledgeable, responsive, and very professional. Impressed first time buyer who will recommend SWE to others and use again! Well done.
Excellent business. Excellent customer service and a beautiful watch.
Good prices. Great quality . Fast delivery.
It was a smooth and seamless experience. I saw the watches over a video call. Then when I received them it was like buying a brand new watch. I will buy again.
I am happy for this purchase! Thanks Jason. Be back for next.
Ro should be running the whole company. I don't normally call someone and prefer texts BUT he could not have been more knowledgeable, friendly and helpful. Frankly, I think he was the best "on phone" service person that I have hade. Give that man a raise or an award!!!
Smooth transaction, shipped on time and the watch was as advertised.
Good price for a great watch. CS was helpful. Happy with the results.
Very easy process to buying the watch that I wanted. Friendly and helpful!
Great service and a very - very good price on a beautiful watch. Will purchase from again I am certain. Thanks Swiss Watch Expo!
Swiss Watch Expo was great! Michael was my salesperson and he was extremely knowledgeable. He made sure I got the right watch at a great price. Thank you!!
Yes this place is a legitimate and safe place to do business, as both a buyer of vintage watches (always cleaned and polished, with 18 month warranty) and a seller.
Fantastic selection and quality!! I have purchased two watches from Swiss now and I couldn’t be happier. The customer service is really top notch. The staff answers any questions you may have with a smile and they are always very pleasant. We will definitely be purchasing from them again!
Fantastic experience! knowledgable support staff, accurate descriptions.
Went through a few online websites before finding SWE. Purchasing a luxury watch online instead of in person did yield some trepidation. However, product came quickly in a well secured package. Was as advertised and would purchase from SWE again - thank you.
The Cartier Calibre Divers watch was my first preowned watch I have ever purchased and also happened to be the first watch I bought site unseen from an internet retailer. To say I was apprehensive is an understatement. However, after loads of research and reading reviews I decided to reach out to SWE. After a pleasant back and forth, Angel offered to FaceTime so I could see their location and the time piece. It sealed the deal for me. She virtually walked me around their location and introduced me to sales, operations, etc., and when combining that with her clear knowledge of watches, I was put at ease. The purchase was easy and when delivered the watch did not disappoint - it was in better condition than the professional pictures and FaceTime could show. Excellent experience that I would recommend to anyone - this won’t be the last preowned timepiece I will buy form SWE. Thanks Angel!
Amazing and accurate description of a beautiful watch. Customer Service exceeded expectations.
Great experience. Good selection and prices made it way too tempting to stray from what I originally was looking for. Purchasing experience was straight forward and I never got that shady feeling you sometimes get when making a large purchase online. Watch looks as pictured and was exactly what I expected.
Ordered a Rolex online. I could have found it cheaper elsewhere but found the SWE had it in better condition - pretty much flawless. Quick shipping, nice presentation. Very happy with my purchase!
Michael cash was awesome helpful. Honest and even did a FaceTime live call to help comfort me with a large online purchase.
Watch was described as mint, but the strap was very hard, worn and unusable. The cost of mailing back the watch for warranty in international markets can be very expensive and not worth it.
I bought a pre-owned watch from them and it’s still in excellent condition. Packaging is secured, and delivery is fast.
I had a wonderful experience at Swiss Watch Expo! I purchased my first Rolex watch with the assistance of Zubair. He answered all of my questions, and made me feel very comfortable with such an expensive purchase. I will definitely be purchasing from Swiss Watch Expo again!
Excellent customer service…..mint condition. Highly recommend Micheal as my sales consultant. A+++
Great service A++++ Super fast shipping! Watch came as described/advertised!!! Strongly recommend using them if your in the market for a used Luxury watch!!!!
My experience with Michael was flawless. He showed me what he had available and i told him what my preference was and he showed me what he had. He was very thorough and informed me the the price point would be a little higher, but took me through the process and also gave me every discount he could offer me. I had been looking for months for an Omega 300 watch. When the watch that Michael sold me arrived i was ecstatic. It arrived as advertised with the outer, inner box with cards and booklet included. Everthing looked like it had never been touched. First off its a 4 year old watch that was absolutely perfect. The watch was flawless. It looked brand new. I was so happy with my purchase. I will call on Michael and recommend SWE to anyone in the market for a great watch. Great salesman. He knows his product. Thanks again Mike
Great service! I have purchased two watches from them and they both arrived in beautiful condition.
Flawless transaction. The watches that I purchased were in excellent condition as stated on their website. I will definitely purchase from them again. Thank you,
Initially used a different site. Made excuses as to why they could not accept a trade in, and I certainly understand. That process took 3 weeks. With SWE, the whole process took 6 business days. I did not haggle over my trade in value, but I did get the watch I wanted.
We set an appointment to come in to look at some watches with Ro. Ro was super friendly and knowledgeable! Our son was able to get the exact watch he wanted! We will definitely be back in the near future!
thank you for everything, they helped very quickly and solved all the questions
Ro was the best!!!
Quick shipping, great service, best inventory selection. Thank you guys for all the help.
The entire experience with SWE (phone call, FaceTime viewing of the watch I purchased, expeditious mailing) was excellent and transparent. This company seems extremely trustworthy and given the amount of money spent on a long-distance purchase, this is a critical factor. I look forward to my second purchase from SWE.
I bought a Rolex sea dweller from Swiss watch expo and returned it because the case was to small for my liking and bought instead a Brietling Bently special edition mother of pearl. the whole buying process was first class they do a face time with you to show you the watch and also do a virtual walk through to see the facility . i dealt with a very nice man named Ro and a wonderful woman named Angel ,very nice people to deal with first class experience all the way. just a tip for new buyers when you receive the watch do not remove the red sticker off the band until your a 100% sure you want to keep it or it can not be returned. very happy customer for life i will definitely buy again. thanks Raymond form CT
The experience was on line was easy and all my questions answered.
All customer service representatives I had spoken to have been very kind and helpful. I’m very satisfied with the experience.
Swiss Watch Expo has the largest selection of grey market watches at very competitive prices. Don't hesitate! The transaction was very easy and smooth. Got my watch within a couple of days and I love it. Planning on getting another from them very soon.
Great selection and easy process to acquire timepieces.
Very happy with my watch, and appreciate all the info on the website and YouTube channel as well as the Swiss Watch Expo employees who were so helpful.
Amazing experience! Customer service second to none. Made the whole transaction seamless. Trading in timepieces for a Rolex scared me however SWE made it seamless! Thank you
The service was top notch and the watch was exactly as advertised, excellent condition. I would recommend buying from them!
Great selection and service. Delivered as promised.
I purchased an Omega Seamaster Aqua Terra Golf edition from SWE. I had narrowed down my choice to four different watches, and had some questions regarding the selections. Jason gave me a call almost immediately upon receiving my request, and patiently walked me through each watch, the differences between them, and the pros and cons of each. His support was incredible, and led to me purchasing immediately. His assistance was invaluable. The watch arrived two days later, exactly as described, and much more magnificent than the pictures. I will be a return customer thanks to the quality and the expertise Jason offered.
Really loved the buying experience. Easy to communicate with them, and Deion in particular was a big help calling directly.
Great service and product condition was exactly as rated online. They have definitely earned a repeat customer.
SWE, by all measures, it appears that the Omega, Seamaster Aqua Tera, which I recently purchased for my wife hit the mark! This watch is exactly what she has been hoping for, for over a year now. However, the suggested retail price from Omega had been pretty lofty! I was stunned when I saw this Omega, on sale from SWE, for a price that was a much below the suggested price from Omega. I called SWE and spoke to Jason, who was very helpful and even Facetimed me and gave me a personal closeup view of the timepiece. After reading the multitude of positive reviews on Yelp, I cast any doubts aside and decided to purchase the timepiece from SWE. Two days later, the Omega arrived. It was even nicer than it looked on Facetime! This Omega came with the original box and papers from Omega. To my surprise, the watch was originally purchased new, only four months prior (in December of 2023)! I don't believe that it was ever worn before it arrived at my house. Shortly thereafter, I surprised my wife (on the occasion of her new promotion), with the Rose-Colored Omega Aqua Tera, from SWE. Needless to say, she loved it! Thank you to SWE and Jason, for providing an exemplary timepiece at an unbelievable price!
Excellent product line and very competitive pricing. Easy to work with, good communications. Well organized company.
Great customer service. Jason was very knowledgeable and helpful. I will definitely purchase again in the future.
We purchased a beautiful watch for our daughter's graduation from college. The piece is timeless, the process was easy and delivery fast. Would recommend this merchant to my friends!
Beautiful watch, great condition. Easy sales and delivery process. Will buy again.
Two seamless transactions with SwissWatch. Competitive prices and they’re always willing to negotiate. Glad to give them five stars.
Professional, friendly, and very knowledgeable.
I was given help at every turn when looking at buying 3 watches. I thought that I paid attention to every detail but on one of the watches the case was smaller than I thought and they pointed it out to me which saved me from a mistake (although they would have taken it back). This could have also have meant a lost sale for them, but luckily I found another watch I liked just as well. So I wired the money on Tuesday and received my watches on Thursday. It CAN work that fast! But remember, it's not their responsibility to point out every detail. Their site does a great job of listing so many details about the watch. It's up to the buyer to do your due diligence. I did not ask about the length of a watch band and ended up with a watch that was too tight. This was completely my fault though. I could have tried it on before removing the wrapping and sent it back but I didn't. I could have called them but didn't. I kept it and ended up buying a half of an oyster flex band to get one that fit. Not the easiest choice but I really wanted that watch so it was all on me. I would recommend them whole-heartedly!! Just ask questions about the band and know what size watch you are getting ESPECIALLY if this is your first watch.
First,and foremost, the entire staff is overboard professional and personable!!!! Angel offered to try both pieces on FaceTime with me! I ordered two watches to choose from both were exactly as described and both beautiful . Michael was super helpful with the purchases. Unfortunately one had to go back. The return process is in motion now. I highly recommend this group!!!!!
I'm happy with my experience. I Bought a pre-owned Cellini Rolex for my dad for his birthday. It arrived 3 days from the day of purchase. The condition was as good or better than the images on the website. Highly recommended.
quality was exactly as described.
Quick turn around time, high quality products
On top of their game.
Great experience!! I’ll definitely be purchasing from this company again.
I worked with Ro on a purchase and he was wonderful. Will definitely be back to shop with SWE and him. Great service and the watch was exactly as described. Thank you!!
Watch was exactly as advertised and shipping was fast.
Ro was a great guy. Will be back really soon. Thanks guys
Jason, at SWE, Superb Customer Service, Shipping and Quality of wrapping top notch! The FaceTime Video demonstration of the exact Watch and detail is invaluable when not able to view in person. Brian N
⭐️ EXCELLENT experience in browsing, calling to discuss and buying two very nice pre-owned watches (Jaeger LeCoultre, Omega) from SwissWatchExpo last month. MEG was my sales representative – very professional and knowledgable about watch features and condition. Also helpful in setting up bank wire transfer process to get sizable discount on both watches. Their website descriptions, spec lists and photo galleries are very informative ... absolutely no surprises when receiving the watches, they look as if they were brand new! Definitely my "go to" place for browsing future wristwatch options! UPDATE (Apr 10, 2024) - Still feel terrific about the 2 watch brands I purchased, but recently decided to sell-back my Jaeger LeCoultre watch to SwissWatchExpo. After 3 months, I was just loving and wearing the Omega Seamaster ("James Bond" edition) far more often than the very dressy Jaeger LeCoultre watch. (I bought both watches from SWE at the same time.) The process was rather expedient and I felt the "sell back" price was reasonable. So all in all, SwissWatchExpo remains my "go to" place for shopping watches in the future.
The best prices I've seen. Love their watches.
Great service. Easy to work with and watch came as described. Would definitely use them again. Thanks!
I will be giving the watch tonight as a gift
Provided exactly what I wanted with no hassle. Nice to save money on someone else's safe queen. Now I have to resist temptation.
Great watch, Rolex Ladies Datejust White Gold and Steel. My daughter will love it. Great price and great service. Fast response. All went well and smoothly.
Incredible selection of outstanding watches. Customer service is second to none. What buying a watch should be about - fun.
I was in the market for a Cartier Tank Must Extra Large Automatic watch and SwissWatchExpo had one in stock. The price was one of, if not the lowest price I found on the web for a 2022 model. And, it was listed as in "Mint Condition" with box, papers and warranty card. I called them and inquired with their representative, ZUBAIR as to the condition. He assured me that the watch was in Mint Condition and that it would come in the original box and with all original papers, which from the photograph on their webpage, included the Cartier warranty card. I had noted previously that a Cartier warranty would transfer to a new owner if there was a remaining period applicable on the (two year) warranty. And if registered prior to the end of their (two year) warranty, the warranty could be extended for six additional years free of charge! Having said that, I was also covered through SwissWatchExpo's 18 month warranty. Therefore, I worked through their efficient purchase process with ZUBAIR. I found him to be a focused professional, very efficient, yet customer oriented and with a "can-do" attitude. When the watch arrived, true to his word, the watch wasn't just in Mint Condition, it was in "as New" condition. I confirmed from the warranty card that it had three months remaining on the warranty, so got on the Cartier website and successfully registered the watch for an additional six year warranty! The watch was received two days after payment and in a very protective wrapping. I WILL purchase again from SwissWatchExpo. Great Prices and Customer Service!
The online shopping experience was easy and the watch arrived as expected. The day after receipt, I called the ATL shop location (I'm local to ATL) and asked if I could come in to have a link removed. I was told someone would call me back - Never received the call. The next day I was able to make an appointment at the shop for that afternoon and a very nice man (forgot his name) helped me. All is well and I love the watch. Being local to ATL, it would be nice if one could simply stop by to look at different offerings - but was told I need to pick out three different ones and make an appointment - making the in-person shopping experience a little clunky....But overall very pleased with the purchase and would recommend Swiss Watch Expo to anyone want ing to buy a luxury watch. RSP
SWE, was an outstanding experience. Called and spoke to I believe his name was Zubair to confirm all and confirm express shipping. He was a very knowledgeable, answered my questions and was very professional. Could not have been a better experience. Most important...The item delivered was as advertised to a tee..... Thanks again SWE. Murray
Love my Breitling Heritage 42. SWE was with me from the pre-order process, to the post-order process. The watch really did arrive in all original packing with papers and tags, WOW! On top of the exceptional service, the could not find a site that was prize comparable to them. Thank you SwissWatchExpo 😊
Purchased a beautiful Rolex for an anniversary gift. Jake at Swiss Watch Expo was very wonderful and made the process simple. Dionne is great at making sure you have no issues in regards to shipping of your precious items. They also were able to procure extra links for the watch. Everything came exactly as shown on their site and we couldn’t be more pleased. Thank you for making our purchase such a pleasant experience.
SwissWatchExpo made my first time buying a luxury watch incredibly relaxing and enjoyable. I worked with Ro, whose knowledge of Rolex watches all but cemented my decision to buy from this company. I even had an issue the following day, and was invited back in the following day to get it swiftly fixed (I'm local to Atlanta). Highly recommended.
Just purchased a Rolex HULK from Swiss Watch Expo What a great experience from their entire team Vlad in sales was FANTASTIC, very professional, courteous with excellent knowledge HIGHLY RECOMMEND Swiss Watch Expo
Was able to get the watch I wanted and to trade up for. Communication was great and would definitely come back to get another watch. Thanks SWE & Vlad!
My wife was very impressed with the responsiveness, knowledge, and professionalism of the sales staff. They helped her search for the perfect vintage Rolex for her milestone birthday, and she’s thrilled with her purchase.
Dead on accurate description of watch, and I was grateful that mint condition actually meant MINT CONDITION!!! Will use you guy again.
LOVE LOVE LOVE my new Rolex Datejust41! Staff were Awesome and I couldn't be any happier!! Thanks SWE!!!!
Highly impressed with my online purchase experience from SwissWatchExpo! I recently acquired a stunning Jaeger-LeCoultre Control Master, and the process was seamless. Prompt address verification call followed by an early delivery, exceeding my expectations.
Very professional, delivery was quick and the product was outstanding. I will be using Swiss Watch Expo again in the near future.
A jeweler friend told me about them. In the past I have purchased a high-end watch from a competitor. SWE had what I wanted online, I called and within 10 minutes the watch was mine. My sales associate was Zubair. He was friendly, knowledgeable, and responsive to all my questions. Buying a high-end watch online can be concerning. Zubair, again, made it simple, easy, and quick. It was delivered within 2 business days, packaged very well and was everything he said it was… excellent. I told Zubair how happy I was and that I’ll be back again. Great company, great team and a great product.
Jason Yun was my consultant in my purchase. He was supposed to send a link for a possible possible watch trade but I guess he forgot. Otherwise his service was great.
I always have doubts ordering things online especially as expensive as this was. SWE did great . Very proffesional and they did exactly what they said. I know I paid a premium but I did it with both eyes open. As far as the transaction all was done well.
Customer service does not get better than this! We were shopping for engagement watches and worked with Zubair & Jason. We narrowed down the watches we wanted to see ahead of time and Zubair showed us each one over FaceTime to help us laser in on our favorites. He was kind, knowledgeable and patient with us as we asked questions and to see the watches from different angles. When we went to the shop on Saturday, we worked with Jason. He was also extremely kind, courteous and thoughtful with his time. We ended up making the purchases that day and cannot be more happy with our selection of watches as well as business to work with. While their approach is unconventional (this is not a run of the mill jewelry store as the majority of their sales are through e-commerce, making it difficult to casually shop), they are incredibly accommodating and well respected in the watch world. You are in good hands when you go to Swiss Watch Expo!
I was looking for a watch for my son's 45 th birthday ! A Rolex circa1979 the year my son was born . Jason called and spoke with me several times before I decided on the purchase. He was wonderful each time and the watch when delivered was fabulous!
Amazing experience. Very communicative and my watch was exactly as described.
Super smooth experience. Watch was as advertised and even better. Listed as excellent condition, more like mint condition. Shipping is insured and fast.
Good service watch as promised
Good communication. Sales rep was able to accommodate to my circumstances. Happy with the results
Incredible support, quick, secure delivery!
Eugene, Angel and team were absolutely amazing to with again! Always top class service and selection
First time making a purchase SwissWatchExpo. But was very happy with the experience from the video call to show me their showroom and facility through walking me through the watch and features. Would do it again and would definitely recommend.
Vlad was excellent I'm so happy with it. I love my Pepsi. Service was superb and I love your YouTube channel will purchase again thank you.
Beautiful watch exactly as described. Amazing communication, prompt secure delivery and all round professional service. I cant recommend this company highly enough - an absolute pleasure to do business with!
Excellent and patient (patience required due to my many questions) customer service by Vladimir . Very knowledgeable and thorough in all aspects. Watch arrived exactly as described and as promised. Very pleased with my experience!
Great customer service, and the products arrived as promised and described.
Although I did not work directly with a sales rep for my purchase, the buying experience was as smooth as my new Rolex’s bezel! Great communication when I did have a question on shipping, and arrived in the expected timeframe, securely, in great condition. Will be using for future purchases!
Have made two purchases with them, both items were perfect and shipping was fast. Will definitely use them again.
My Rolex timepiece arrived promptly as promised and in exquisite condition. Working with Swiss Watch Expo was a very positive experience. The female agent who contacted me to verify some information and make sure I was satisfied was such a nice person, and she answered all my questions. I wish I could remember her name. Thanks again, SWE!
Great experience with SwissWatchExpo. I'd been shopping for my son's Rolex wedding gift for a while and could not find the model I was looking for. SwissWatchExpo had it and for a good price too! I was hesitant to purchase online but the support I received from the store representative on the phone was incredible. I overnighted the watch- also great communication on shipping/tracking details. It arrived on time and in perfect condition. I can't thank them enough for the positive experience. They made it so easy! I'll definitely purchase from SwissWatchExpo again in the future.
Nice size watches, and easy to understand Understand which on the Internet with your prices
My experience with SWE and my sales representative Jason was an amazing one!! Jason went out of his way to find me the perfect timepiece and I couldn't be happier!!! From how the initial conversation went all the way to taking delivery Jason and his team at SWE were knowledgeable, accommodating, and professional. SWE is the real deal and you will get the product your looking for. Trust in the process, it works!
Was looking for a pre-owned Rolex and after browsing several sites decided to purchase from SWE. Their inventory was by far the largest I found and the prices are competitive. I did have trouble completing the purchase directly on the website so I called them. My call was answered immediately and a helpful, pleasant person was able to quickly complete the process. The watch arrived well packaged in two days, as promised. It is in pristine condition and running great. Overall very satisfied with the entire experience.
Beautiful watch, fast shipping, everything was easy!
Great to work with and the watch looked new.
The watch I ordered was exactly as described, and arrived in time. Great experience, and will definitely order again.
Professional and prompt service. Very accurate watch description. Love my new watch.
Used SwissWatchExpo for the first time to acquire a watch that is near impossible to acquire directly from a AD given I live in the US and this was an exclusive to Harrods in the UK for Tutor. Price was fair and the product was perfect. Came with box and Papers and SWE also sent a soft carry case for travel with it which was a nice touch and something I used immediately. Would use again and recommended to friends when not buying from an AD.
Reputable, Reliable, and The Real Deal! These guys are terrific. I had planned to purchase a gift for my husband for our anniversary locally, but it never arrived. I was very skeptical about purchasing without seeing the item first from an online store. But, after A LOT of research, I called and spoke with Michael. He was very professional and answered all of my questions... of which I had many. He took me step by step through their process. I needed the order rushed for deliver on a Saturday. He was very patient and understanding. He helped me to pick out the perfect gift and it was shipped and delivered as promised. I was panicked when it wasn't delivered by Noon on Saturday, but it turned out that the carrier's guarantee for residential deliveries is 9:00 pm; it arrived by 5:00. They remained courteous during my 3 neurotic follow-up calls when I was worried that the shipment had been lost. :) Upon arrival, it was very well packaged, was the exact item I'd ordered, and was in perfect condition. My husband loves it! Thank you to this very professional team for their expertise and outstanding customer service. I would highly recommend them!
Great buying experience online and over the phone. Great competitive pricing! Will definitely buy from SWE again!!
Mr. Malevich Was extremely helpful in walking me through the process. I will be a return customer!
Beautiful watch, no issues! Happy wife happy life!
Purchased an Omega Aqua Terra 38mm watch March 2024. It was absolutely flawless. The watch was reasonably priced, delivery was exactly as promised (UPS). SwissWatch beats Jomashop, Chrono24, all the other sites. Very impressed with the customer service and quality watches, easy to move around the website.
Could not have asked for a better experience. Their service is unmatched and my watch was exactly as described and pictured. Will definitely be buying again from SWE.
I’ve sold to and now purchased from SWE, so smooth both times. Timely communication and trust/reliability show through when dealing with expensive timepieces. I’d highly recommend SWE to anyone looking with their vast inventory and accurate pictures/descriptions.
Great Service from Jason a True professional
Great Experience!! Love my new watch.
What an experience! Great Service and fast Shipping. The rolex I purchased is in like new condition.
Thank you so much for this exquisite purchase!! It went very smooth! We were very nervous about purchasing a rolex watch over mail. We were worried about the payment and the how the watch is shipped after payment etc...however the whole transaction from A-Z was excellent. Meg was in the frontline putting us at ease with a lot of information and history behind the business. When we received the watch, it was in perfect condition as described with papers. I called a couple of times after the purchase for clarification and with questions, and the staff was absolutely helpful with any questions or concerns. This was a great experience and smooth transaction. Thank you so much!
I really enjoyed the ease of working with Swiss watch expo. They made everything very simple and quick.
Excellent and Fair price ❤️❤️❤️ more shopping to come🙏🙏🙏
Very nice, knowledgeable and helpful.
Got a great watch at a great price. I love it!!!
Great and eager attention by customer representative. Happy with my watch
A very smooth process from start to finish facilitated by Zubair. He was professional, helpful, knowledgeable and very courteous. And, I love my new watch.
Excellent overall experience. Highly recommended
Great watch !! Great customer service, very thorough and accomodating
Excellent from start to finish! Definitely recommend
Good customer service!
Vlad and the entire staff were extremely helpful. Normally I only buy new or pre-owned pieces such as this Rolex Daytona from authorized brand dealers. However after waiting over 3 years for a new Daytona, I decided to research other options. After looking at other highly reputable, highly rated online sights that carried the model I was looking for, I decided on SWE. Their reviews, the offer they made on the Rolex I wanted to trade in and the overall deal they made with me were the deciding factors. Being ever skeptical, I held this review until the watch arrived and was fully vetted by my local Rolex agency for authenticity and correctness. This process went flawlessly and I am extremely happy with the transaction. If there was one improvement I could recommend it would be to wrap the outer box in protective paper to prevent scratching during shipment and place it in a larger box for shipping. The watch box was crammed into a UPS shipping box obviously too small for it. Other than that a wonderful experience and I look forward to do business with Vlad in the future.
Delivered quickly and is an amazing product watch. I love it and will come back for another for a gift when the right occasion comes along
Watch worked perfect and got deliver really fast great easy process
Service and help from Roman were excellent. Would work with them again.
I had a certain watch in mind that I wanted. I first tried to order it from Jomashop. The order was place, only to get an email 2 weeks later telling me they didn't actually have the watch in their inventory and they couldn't get it. So, the order was cancelled. I was looking on the Swiss Watch Expo (SWE) web site and found it! They have a huge inventory of luxury watches. Great pictures of the actual watch, with detailed product descriptions. And, the price was lower for what appeared to be a better watch then the one I tried to purchase from Jomashop. I called and spoke to Jason. He told me how to complete my order. After SWE received confirmationpayment cleared I got a call back from SWE to verify my mailing address before shipping. The watch was shipped UPS 2nd day at no charge. I received it the day the tracking advised I would. The watch is beautiful and I'm so happy to have it in my collection. I will certainly be doing business with SWE again!
Great experience, terrific value!!! Will buy with them again.
Absolutely hands down a great company, precise, throughout and trustworthy!
Excellent service, great price and quick shipping.
Great selection of watches, very professional.
Wonderful selection and outstanding quality watches are fully supported by a caring, professional staff. Thanks to Meg, Angel and Vlad for working so well together to take care of my requests for a recently purchased Rolex.
The watch arrived and was very fast on the shipping!
Enjoyed working with Ro he was very professional and knowledgeable about Rolex watches. I love my new watch!!!!
Purchased a Rolex today for my wife. Roe was fantastic to work with set the appointment on a Saturday. When we walked in helped us immediately. Easy transaction and he set the watch and adjusted the length. We will be back!
Easy and fast estimate for our watches and trading for a new watch. Will definitely buy from them again.
Excellent service and communication. Watch was exactly as described. Will definitely be back for another purchase
Really good experience. Ro was an excellent salesman, knowledgeable and helpful. They even were able to show the watch to me on FaceTime over the weekend. Sale and delivery went smoothly. Will buy again.
Perfect Watch dealer very professional It was a pleasure to business with Swiss watch Expo
This is my second purchase and I love it. SWE has great selection and definitely planning to purchase good quality watches again.
Excellent purchasing experience. Dealt with Vlady, and Michael. Both took excellent care in the handling of my purchase. Received my watch within 2 days. Vlady followed up to make sure all went well and was glad that I was happy. Thank you. Look forward to doing more business in the future.
Amazing watch buying experience - highly recommend!
Excellent and professional all the time ,perosnal help from mr michael cash It was a real pleasure to buy from SwissWatchExpo
Great experience working with the SwissWatchExpo team! Michael was my main POC and he was great! The watches were exactly as described and the purchase process was very simple. It would be nice if they provided a tracking number for the shipping as the system they used in my case was not accurate. Having said that, the watches arrived on time and in excellent condition. I will definitely be using them again.
We had a great experience with Swiss Watch expo! We worked with VLAD and he was very helpful and patient with us throughout our experience. This company has a great selection of Swiss watches and we especially liked the 10 day return policy, I would suggest a faster shipping method in the future.
I’ve purchased several watches from SWE over the years and the timepieces I have received have always been nicer than the photos and description. The Omega Seamaster Professional I recently purchased is no exception - I will be back!
SwissWatchExpo made a sizeable purchase less stressful. After months of lurking on the website, I saw a Rolex in a configuration that was just PERFECT for me. I reached out to get some additional information, and Jason called me back on my cell within minutes. After a couple of days of thinking it over (with several texts to Jason), I went ahead and pulled the trigger. I wanted to pay for the purchase using two different methods, and Jason made that happen very quickly. Another online vendor had previously told me that what I wanted was simply not possible with them. Two days later, I had my new watch in hand. With the rise of high-end super clones, I was concerned about receiving a counterfeit, so SwissWatchExpo's reputation and guarantee was comforting. But more that that, their price was reasonable and competitive with other vendors. I cannot recommend SwissWatchExpo enough, and look forward to my next purchase with them.
Meg was a fantastic help, pulled the watch and verified several questions on the spot. Seamless and professional process, great price on a hard to find timepiece.
i had a great experience with Michael Cash at Swiss Watch Expo. he answered all of my questions and the result was successful. i love my new JLC watch
Doing on line purchases can be scary BUT NOT MY EXPERIENCE with SwissWatchExpo. with the on line resources for fetting and feedback it was great. every one I dealt with was courteous and professional. Best online experience ever. And my new watch Is fabulous!!!!!!!
This was my first Rolex so I was unaware that it would stop working when not worn for a time. I texted my concerns and received a call "immediately". The representative, Jason, was very friendly and helpful. He explained how the watch works and walked me through setting the time. I was extremely pleased with my customer service experience. Thank you Jason.
Great customer service, great product. Definitely will buy again from them.
Purchasing a luxury watch online can be nerve-wracking, but Swiss Watch Expo has earned my complete trust - and repeat business! Recently I bought my second timepiece from SWE, and both experiences have been absolutely superb. First-Rate Service; From browsing the extensive selection to receiving my latest timepiece, the service has been great. Spot-On Descriptions; The product descriptions are meticulously accurate. No surprises here! You get exactly what you see, and the quality is exceptional. My new watch is stunning and runs flawlessly, just as advertised. Seamless Buying Experience; Both of my online purchases were incredibly smooth. The website is user-friendly and secure, and the checkout process is as easy as it gets. Overall, I cannot recommend Swiss Watch Expo highly enough. They've earned my loyalty with their exceptional service, accurate descriptions, and commitment to customer satisfaction.
Super easy transaction. They were very good about communicating in a timely manner. Watch was exactly what I wanted and in mint condition just as described. Will definitely purchase from them again the future. 5 stars top to bottom.
Had an absolutely wonderful experience working with SWE to purchase a long time personal grail watch. The process was incredibly easy, stress-free, and transparent. I worked with Meg who made me feel at ease and comfortable throughout the entire process from initial inquiry to delivery for a valuable piece. The watch was in spectacular mint condition and I could not be happier. Shipping was super fast, secure, and organized with great communication at every step of the process. At time of purchase they took me on a video tour of their physical space in Atlanta which was impressive and I got to view the watch live in real time. The price was super fair and transparent throughout discussions considering the quality and condition of the watch from the 2000s. They have a great collection of offerings including some long term relatively rare grail Pateks and I will definitely be back for future purchases. I can’t recommend SWE highly enough. I’ve purchased and sold many watches across many platforms and dealers over the years and this was an exceptionally good experience. Thank you!
Watch was exactly as described- absolutely beautiful! Customer service super helpful. Shipping was timely and just as promised.
Exceeded Expectations is the best way for me to describe my experience with SwissWatchExpo. Jason answered all my questions and concerns and couple of days later I was enjoying my Rolex.
I recently purchased a Breitling Navitimer Heritage Black Dial Steel Mens Watch A13324 from SwissWatchExpo. I was served by Vlad and Ro, and they did a tremendous job answering my questions about selection, purchasing, and use of my amazing new time piece. SWE is an excellent outfit with a top-notch website and great customer service. I would highly SWE to anyone who is interested in a luxury time piece, and I will definitely be going back to them again for my future needs. SG
I had a great experience working with SwissWatchExpo. I worked with Zubair who was incredibly attentive and knowledgeable. Immediately after my initial call, Zubair set up a facetime with me to give me a virtual tour of the showroom and discuss my options. Once I purchased the watch, shipping was fast and packaging was discreet. The watch arrived in great condition, just as advertised. I definitely recommend SwissWatchExpo.
I’ve been working with SWE from afar by email and phone. After several purchases and trade-ins I can attest that the company is trustworthy and the staff all try to make you happy during each transaction. Shout outs to Michael, Jason and Meg for their knowledge and support! When you see a watch online that you like, call them and have someone look at the watch with you over FaceTime. Ask questions! They’re very helpful and responsive. They have the largest selection, at the best prices, period. The timepieces arrive to you fast and in exactly the condition as stated, and keep on functioning beautifully. If there’s a watch you’re hoping to find, they’ll have it today or eventually, check back online over time.
Great experience with watch acquisition. Was a super easy process, very quick response time, pieces are exactly as described. I will not hesitate to do business with them in the future.
It was easy as can be...saw what I liked, and had my watch in 2 days. I love it, and would use Swiss Watch Expo again.
Had a great experience dealing with Vlad. Everything showed up as expected and conveyed to me through the site, face time and over the phone. Order was shipped in two days as I was told and delivered on time! I would/will purchase from them again should I find the time piece I am looking for! Thank you Vlad!!
Everything as advertised and promised.
Five Stars for SWE! 3 purchases over 5 hrs. Each was excellent!
I purchase a Rolex for my husband's 50th birthday from SwissWatchExpo and my experience was great! The watched arrived expediently and secure and I wouldn't hesitate to purchase from them again!
Love my new/vintage DateJust. Jason was very helpful, and answered all my questions.
I would never go anywhere else to purchase a rolex , they have top rated service , their products are pristine, the are honest . I can go on and on about this company. I have dealt with a few different people all extr helpful and kind . My watch came , it was smaller than I had anticipated (my fault) . It was a high price purchase for me, naturally I was nervous. The return was PAINLESS, I was credited withing 48 hrs . I was able to find another that suite me better. They do NOT push to sell, they go at your pace . No pressure . Great great company !!! Thank you to all eho have helped me. I have made a few purchases from them, never disappointed.
Good experience. First time buying a Rolex . Went with an Explorer ll . Zubair was a big help . Made it easy transaction
Watch arrived as displayed. Beautiful piece and fairly priced. Overall a good experience.
Great service!...I asked for an Her and His set for my anniversary, and they provide me with a lot of options. We are really happy with our Rolex set. Thank you
Great experience. Michael C. Was my sales rep and he was great to work with.
Another great transaction with SwissWatchExpo! Love the website, ease of use, quick responses, and customer service. Looking forward to my next purchase.
the best shopping store
Great selection of luxury watches. Decent prices, good quality. Customer service is very helpful and respond fast.
Awesome service all around by Zubair and very professional in his presentation and delivery. Thoroughly explained everything. And of course, my lady was WOWed by the Rolex timepiece. Kudos my man, Zubair!
Incredible selection and reasonable prices. Process of buying the watch including receiving it was flawless. Michael Cash was patient, knowledgable, and extremely helpful. Great overall experience.
Selected Watch online was delivered promptly intact from UPS and outstanding job and quality product
This is my second purchase from SWE and I'm looking forward to my next.. the overall process is pretty straightforward. 👌🏽
I highly recommend this company, I purchased a Rolex, and it looks fantastic, like new, plus it came with the box and papers unlike some of the other websites that sell watches, the customer service is awesome, they followed up with me to see if there was anything they could do to help me finalize the purchase, they match the Rolex company in customer service, not to mention that they have inventory when Rolex doesn't, thumbs up, thank you.
Awesome service!! I will definitely be ordering again.
Fast, secure, and perfect 👌
Wonderful experience. Jason was extremely knowledgeable and helpful. Highly recommend. Watch was exactly as advertised.
Purchased 2 watches at SWE over the years and boyh the service and selection is fantastic.
Solid Rolex Datejust 26mm I purchased for my wife. Good deal and quick shipping! Love that it came with Rolex box and travel case from SWE. Would recommend and hopefully in the future will buy another timepiece.
The associate's at SwissWatchExpo were phenomenal to work with. The transaction from beginning to end was very smooth. I'm now a proud owner of my grail watch, Rolex Explorer 39mm. It shipped in a secure packaging and arrived on time. Definitely recommend them if you are in the market for your next exquisite time peice. Cheers to SwissWatchExpo!
Watch beautiful and arrived early.
Great service, great watch and overnight delivery. What more can you ask for?
I recently bought a Rolex Daytona and I love it. The company is great to deal with and the person I dealt with is Row. He walked me through several difficult things to get this deal done and was very patient. I can’t say enough good about the company and its staff, and I talked to several of them. if you are hesitant about dealing with a company on the Internet, please don’t be. Every day when I look at my watch I can’t tell you how happy I am that I made this purchase. You might save a little bit of money somewhere else but I found the prices very competitive, and you won’t get the Customer Service That this company demands.
Great customer service. They called to confirm my address and made me feel at ease knowing the watch would get here safely.
Found a rare beautiful Cartier watch. It is just as described!! It arrived quickly and it was a very fair price.
Amazing price, selection and service. My watch arrived very well packed and in immaculate condition.
Great selection and their team and customer service are unequaled. I’ve bought several high quality watches from this team and will do so again.
Great experience and excellent customer service. Watch was even better than photos.
First time buyer, but now a lifetime customer. My sales rep hopped on a FaceTime with me right away to show me The watch I was interested in. And also explained how the business is ran as well as showing me the facility. All around a great experience.
Purchased a Rolex Explorer II ,2016 era with box , card, no papers. Price was reasonable, shipping was expeditious, I'm very satisfied with the time piece and the vendor.
Bought two unworn Rolexes from SWE, sales associate Michael Cash. Was so impressed with outstanding help with first transaction it was easy to decide to make second purchase and probably will make several more. Prices may be a tad higher at SWE than from others in the secondary market, but service, peace of mind well worth the premium. Updated. Now have bought four Rolexes from SWE. Ymmv, but I believe it’s a great place to shop!
Contacted them about An Omega and was put in touch with Mr Cash. It went flawlessly. Paid and arranged shipping under 10 minutes. Delivery was arranged for a day that I could sign for it. Perfectly packed. Oils not ask for better. Selection is great and always in flux. If not there today- check back on line next week.
Secure, authentic, and EXACTLY as advertised!! I’ve bought several pieces from this store with confidence. They always follow up with a phone call to confirm delivery specifications and are very courteous. My local jeweler ALWAYS compliments my watches when I get them sized and says they are perfect.
This is my second Rolex purchased from Swiss Watch Expo. Meg has been my sales consultant for both purchases. Meg is very professional and helpful, I would definitely purchase again from SWE and recommend to friends. I also love the website and visit it daily.
great customer service throughout the entire process. Love the watch as well; exactly as described.
The staff at SWE is amazing. I have bought three time pieces from them this year. They are very patient and knowledgeable on all the pieces i picked out for my wife and I. There customer service is top knotch. I wouldnt shop anywhere else.
Both purchases and returns have been flawless. The staff at SWE has been prompt and professional at all times. We look forward to finding our next watch at SWE!
Truly the most authentic and knowledgeable team in the city. Have bought and sold several items through them during the past 10 years. Can say without a doubt that they are legitimate, professional, honest and above all appreciate and understand fine watches. Almost made the mistake of working with another source on one item and would have cost us $700. You can trust their expertise and it’s a lovely environment, too!
I purchased a Panerai PAM00088 from Swiss Watch Expo. The whole transaction went extremely smooth and with no hiccups. Shipping was fast and the watch was exactly as described. I would highly recommend Swiss Watch Expo to anyone looking for a luxury watch. Thanks SWE for opportunity to purchase my new watch and being an honest dealer.
Excellent customer service and quality used watches. I've been impressed with every sales associate I have dealt with over the last two years.
I had a very good experience with Ro. I benefited by being local so I was able to visit their location and gain comfort with SWE. The owner and his mother came out to visit when I picked up my piece. Nice touch and the type of delivery expected when making such a large investment.
The staff was very helpful when selecting the watch. They also answered the phone and answered any questions we had. You are very happy with the watch. I would recommend them to anyone looking for a quality watch!
I recently purchased an Omega Speedmaster and a women’s Rolex for my fiancé. First time buying from here but definitely won’t be the last. I had the pleasure of working with Zubair. I was very impressed by his knowledge and attention to detail. He had answers to all my questions and stayed in touch throughout the process of receiving the product. I am looking forward to my next purchase!
Great experience start to finish. Great people to work with. They make you feel comfortable with such a big expenditure. The Rolex I purchased was because mine was stolen when I our house was broken into. I’m very happy with my experience!!
⭐️ EXCELLENT experience in browsing, calling to discuss and buying two very nice pre-owned watches (Jaeger LeCoultre, Omega) from SwissWatchExpo last month. MEG was my sales representative – very professional and knowledgable about watch features and condition. Also helpful in setting up bank wire transfer process to get sizable discount on both watches. Their website descriptions, spec lists and photo galleries are very informative ... absolutely no surprises when receiving the watches, they look as if they were brand new! Definitely my "go to" place for browsing future wristwatch options!
Entirely professional throughout the whole experience, from assessing a price for my own watch, the shipping, returning, help with questions. Friendly, easy, efficient! Comparing the prices of watches for sale to other places, they're the best.
Great experience with Mr. Cash. Watch came in exactly as described and depicted. Fast and secured shipping. Will definitely purchase from again in the future.
A+ customer service. Lots of inventory and fair pricing. I felt comfortable buying a luxury watch online. I’m thrilled with my new watch.
Easy. Responsive. Fair value.
Working with Swiss Watch Expo was a fantastic experience! They are knowledgeable, professional, and the service was phenomenal! They took the time to FaceTime with me multiple times to show me the watch I was inquiring about and answered all my questions. Furthermore, the masterful polishing and servicing of the watch in particular was the cherry on top! Lastly, Zubear (I might have his name spelled incorrectly, my apologies if so) was the representative I was in contact with and he made the process seamless and can’t thank him enough. I look forward to purchasing my next watch with them in the future.
Service was fast watch was as advertised very happy with my purchase I'll be buying more from them. I have made multiple purchases they do a excellent job always above and beyond expectations!
Incredibly professional! I was not only shown the watch I was interested in, but I was given an amazing tour of their store by Michael. When I received my watch, it was exactly at described. Highly recommend Michael and Swiss Watch Expo!!
The salesperson was an excellent communicator and went the extra mile to detail a great micro brand watch. Delivery was as promised, the terms of the sale were fair. Bravo!
The service I received was over the top from the beginning of the process to the receipt of my Rolex Submariner. All of this was attributed to Vladyslav my representivive.He just made what I thought was going to be a stressful situation to one of the most pleasant experiences . His patience , working with me was great! Thank you .
Great experience.- timely delivery and watch was as described. thank you.
I give you five stars because of your sales person, Meg Fernandez. She was awesome to deal and extremely professional. The Delivery did not go without a glitch however, as the appropriate amount of links were not installed. Which caused me to take care of it on my end. I was also disappointed to hear that you were charging me $200 per link and my AD only charged $70. I thought that was a little bit over aggressive on your behalf. Otherwise, very satisfied.
Sooo in love with my Rolex!! Can’t wait to order another!!
What a wonderful company to do business with. The whole staff did such a great job with instructions after the sale and helping me through out this process. If I ever buy another used Swiss watch it will be from these people. Shout out to Deion T, Lydia A, Hayden S, Nancy, Zubair and Ro for all their help, thank you so much for such a wonderful watch.
I love the Rolex watch that I chose. It looks very new. It came exactly after 2 days,when she emailed me on the time it was mailed. It was delayed, because I believe , I ordered the watch on a Friday. I just learned from my colleague that this company is excellent. He bought 5 watches from you guys.i will certainly buy another one. Thank you.
SwisswatchExpo was outstanding to do business with. The website, and customer service reps were professional and polite. I would gladly do business with them anytime.
First watch I have bought online and I can say I will not buy anywhere else! Fantastic communication and salesmanship. Well packaged and shipped quickly. Exceeds my expectations.
Thank you for another great experience, and for supplying my third Rolex!
After looking for a Cartier Tank Anglaise for nearly two years, I finally found it at Swiss Watch Expo. The sales staff was knowledgeable and responsive, the watch seems in excellent condition. I would use this service for previously owned pieces again. Shipper ParcelPro failed to update shipment tracking information at least daily, let alone in a timely manner.
I am a return customer. I bought from Swiss Watch Expo a few years ago and was truly impressed how professional and easy the transaction was. So much so I just bought from them again. My current purchase experience was no different. The communication from beginning to end was top notch. When receiving my watch it was packaged incredibly well. The description and pictures of the watch were accurate in all respects. They delivered a beautiful watch and experience that I have come to expect. I would highly recommend Swiss Watch Expo and will use them again in the future.
My experience with Swiss Watch Expo went very smoothly. My sales person, Ro was very helpful and professional. My husband loves the Omega Seamaster 007 watch. It was in excellent condition. Ro faced timed me to make sure I was comfortable with the purchase. I had never been to their actual store, so he gave me a tour of their facility over facetime. Great experience.
Jason was very helpful. Face time was useful to be able to see the watch. It was as advertised.
Today I had the amazing pleasure of dealing with Ro. What an amazing fun friendly salesman. He showed me the watch through FaceTime and ultimately I decided to buy it. It was a tag huer chronograph. The experience that this man made for me was a true selling point and it was just fun to be able to share this purchase..
The transaction with SWE could not have been any smoother. Worked with Vlad and he was very communicative throughout the whole process. Received the watch and it's top notch as described. Will definitely do business with SWE for my future watch needs.
The service that I received was great! Once i picked out the watch I wanted and ordered it, I received a phone to assist me with the payment for the watch. The watch got to me on the exact date that I was told it would be received. After having the watch for a few days, we thought there might be a problem with the auto winding. One of the sales people got on a facetime call with me to go over what needed to be done and guided me through how to correct the issue. Everyone that I dealt with was very nice and extremely helpful.
Awesome watch, called and spoke to a sales rep about a few questions I had prior to ordering. He was very knowledgeable and answered all my questions without hesitation. Made ordering grey more comfortable from someone who knew what they were selling, and understood the significance of purchasing a watch like this. I knew I would pay a premium for a pre owned in this great of condition, with this current market so no complaints on the price. I'm very impatient so I don't care to wait on an AD, and will most likely pickup a gold GMT from here when I'm ready. 100% recommend SWE.
Great products, very nice service. The price is good for what I received. Can't ask for more
Fantastic service and support, great team
Great service and beautiful watch.
Great customer service, quick shipping and item just as deacribed!
Second watch. Great place to shop. Watch arrived within days. I'll definitely continue to buy watches from Swiss Watch Expo.
Responsive! Watch showed up in probably better condition that expected. I would recommend
I have purchased 2 watches from SwissWatchExpo. Both watches were in good quality. Michael and rest of the SWE team are excellent effectively communicating all the necessary details to customers. I was also provided with very fast international delivery. I highly recommend SWE for your next watch. - Nusrat
Great service and great inventory. Will be back.
Selection was outstanding. Service was great.
I did a great deal of research and Swiss watch Expo had excellent prices, good reviews in general , and an excellent website . I bought 2 Rolex’s & an Omega in a 3 week time period . I worked with Roman who was super knowledgeable and a great guy . Very helpful and honest . The last watch. I bought unfortunately , I couldn’t get a call back from Roman or anyone, and ended up ordering online without assistance . They were just, I believe overwhelmed with business . I’m looking at a Rolex for my girlfriend . Hopefully I’ll get Roman on Monday . Shipping was on time and the watches were in excellent condition as described. Great organization ! Thanks Swiss Watch Expo !
Amazing staff!
All employees knowledgeable and helpful; even advised me of a coupon for savings I had not seen. Watch is better than pictured, beautiful and almost like-new. Great experience.
GMT II Master “Pepsi” What an excellent purchase. 100% authentic with box and papers. Near new factory condition. Online photos are of the watch you are purchasing. Excellent warranty, and the customer service is on point. Shipping was secure, got it in 36 hours, and FREE. Price points are more than fair. Had it authenticated at an AD dealer and they actually offered me a little more than what I paid for it due to the excellent condition the watch was in. I will definitely purchase from Swiss watch expo again.
Great. Fast shipping. Watch was in perfect condition.
Bought a John Mayer Rolex through Meg…delightful sales rep. Could not have gone any smoother. Was a great experience and LOVE my watch. Will do business with Swiss Watch again.
I’ve purchased multiple watches from SWE. Vlad is my go to person. I’ve always had a great experience and highly recommend them.
I ordered the watch and it was exactly what I ordered. I will buy another watch from this company, very pleased.
Extremely professional, responsive, and helpful. Watch is absolutely perfect! I would definitely do business with again
SWE was AWESOME 😎 Michael Cash, Vald were Excellent super fast shipping and Extremely large inventory! Authentic quality!!
Phenomenal customer service! I was skeptical about ordering such an expensive watch online, but they reassured me every step of the way, up until the watch was in my hand. Great follow up. The watch was in perfect, mint condition as described with all the paperwork and box as listed on the website description! Best of all the recipient of the watch, a watch enthusiast, was very impressed and satisfied. I trust this company and will likely use again in the future. A Win!
Here is my honest reply with my experience with the SwissWatchExpo Company. At first I was going to purchase the Yacth Master 35mm watch. Upon talking to their salesman and mentioning, I use to own a 40mm Submariner with the Blue Dial,the sales guy said, hold on we may have a 40mm Yacth Master in stock. And he did, he showed it to me on the video and it was a very good looking time piece . This is where as a buyer you need to do your own homework. I take full responsibility, that I did not do that. You know what happens when you "ASSUME" things. Their photo's are 100% correct, I just assumed being an older Yacth Master it was going to have the Red Second hand it does not. Next again my fault, I assumed a watch costing thousands of dollars would fit my wrist. Read the "DESCRIPTION" watch oyster bracelet fits a 7" wrist. Again my fault. After a couple of calls to SWE, I talked to a salesman Mr. RO , outstanding rep. for SWE ... He helped me to purchase more links ... So by not doing my own homework and making a number of assumptions, my watch does not have the Red Second Hand and I needed to purchase more Rolex Links, plus take the watch here in New Orleans to have links installed. Again my fault, the watch from SWE is what they said it was, its up to you to read the Product Description and SWE Return Policy ... I like my watch and have no problems making a second purchase, but for sure I'll read all the Description... Don't Assume . The Old Fireman / again I would buy a second watch from them ... Thanks Mr. RO
I purchased the Cartier Santos 100 with yellow gold for my husband from Swiss Watch Expo. Ro was the representative and he exemplified exceptional professionalism and customer service. He went above and beyond to provide me with all the information I needed specific to the watch and how to execute the transaction safely. This will be my go-to for future watch purchases.
Professional and knowledgeable service. They have a great selection and answered all my questions.
Great experience working with Ro!
Tremendous experience with SWE. Vlad was very communicative and answered all my questions; top tier! Got my watches quickly and the process was smoothe. Looking forward to get more!
SwissWatchExpo provided a great service. The team answered all of my questions via the phone and email then ensured my purchase arrived on time and packaged well.
Great selection, arrived quickly, Cartier watch as described! My daughter loves it!
Great experience. Very thorough and responsive. Vendor called to confirm delivery address and shipped item immediately. Item arrived exactly as described. I’m very pleased with this transaction.
Excellent in all areas of the sales/delivery process!
Great experience with SWE, staff was on point love the watch and delivered as expected. I'll be a return customer for sure !
Love my new watch.
Wonderful watch at a wonderful price...very happy
Another great watch purchasing experience with SWE. Zubair (sp?) was very helpful and professional. I gave this watch as a gift. I will certainly be back for my next watch purchase. Thank you!
Great experience!!! Quick responses!! Fast shipping!!
First of all, I would like to recognize the professionalism of Mr. Cash, a sales consultant at the Swiss Watch Expo. His timely intervention was decisive in making my claim viable in the blink of an eye after wasting my time in a lengthy, bureaucratic argument with one of the SWE’s senior watch specialists who lacked people skills and little understanding of consumer rights. Other than that, my overall experience with this company was positive.
Every step of purchasing a gift for my husband for our wedding day was flawless. I was informed, supported and thrilled with my purchase. He was even more thrilled! Will be a return customer for sure! Thank you SWE.
Great experience.
Service was generally very good. The sales reps were very knowledgeable and the more you dig in, SwissWatchExpo has a very sound process that you can trust. Only downside was when we wired in $, we didn't hear from anyone for 24 hours which makes you nervous. Additionally, it took a few weeks to hear back on an estimate we asked for on another watch. Overall, would definitely buy from them again.
This is the second watch I have purchased from this store. Love paying my wire transfer to receive a small discount and over nighted in two days is very convenient.
This is my second time buying watches from here. First time was very good. This time I was miss lead don't get me wrong I didn't know swisswatchexpo buy watches on whole sale . Mr Vlad told this yr price drop when they received my trade in the last week of December 2023. I was disappointed. I have to keep calling for someone to get back to about my purchase my watch. Again disappointed . Overall my experience buying watch there I will do it again. Thanks guys. Scottie
Great customer service. Knowledgeable and patient employees. Competitive pricing snd fast delivery. Item arrived just as pictured on site. Very very pleased.
Smooth transaction… great customer service. Not issues whatsoever.
I have been in the market for a Cartier and we were taking a trip to Atlanta to visit my daughter and I saw that you had one in stock and it just by the stroke of luck happened that you are in Buckhead. I was able to get an appointment in store to see the watch and was greeted warmly and was able to make my purchase hassle free. The biggest surprise was that you also had the Rolex that I had been looking for for myself for quite a few years and was unable to acquire. I bought both watches, and I must say that my experience there was wonderful! Thank you for , the work that you do and keeping this amazing Swiss watch and horology world going! I will definitely be visiting you again again for my next watch
I had a great experience with this vendor. Selection is massive and every staff member I spoke to was courteous and professional. I would highly recommend to anyone in the market for a nice watch.
I couldn’t have been more pleased with my new watch and the service.
Excellent transaction, all the way from customer service during the buying process to shipping. Will do business with again.
Found the watch I loved on Thursday and had it in my hands by the day after Christmas as promised. Very fair prices, great follow up, and watch as described on the website. I would work with SWE again in a second and probably will for my next watch.
Great product & Great customer service
Have bought several luxury watches from Swiss and have always been extremely pleased with the quality and customer service
What great service! They called to confirm shipping address and to let me know the expected arrival time right after the order. The watch arrived on time and was exactly as promised (looked better than the pictures). Would use these guys again and hope to do so (maybe to buy my husband something).
We are really happy with our purchase. Blad was outstanding and help us out all the way. Thank you
A++! Swiss Watch Expo is the best. Vlad is amazing and helped me and took the time to answer all my questions and gave his thoughtful insight and expertise. I am happy with my purchase and will be a return customer with Swiss Watch Expo. Thank you so much!
Easiest transaction ever. I purchased 2 watches from SWE, my husband’s JLC duoface reverso and my white gold Rolex Datejust President. The first was purchased separately, they had the best price for the particular watch he wanted and I saved even more when I wired directly from my bank. It’s safe and secure and it arrived fast and well packaged. I purchased mine via a trade in. They offered the highest trade in for my 2023 Datejust and my husband’s Omega Seamaster. Shipping to the store is free and they provide all the labels. They even gave me a better deal with the trade-in than just selling the watch. Vlad was amazing, had excellent communication and explained everything thoroughly. He got back to me In a timely manner and made me less nervous throughout the process considering I’m sending them my two watches. All this happened right before Christmas so I didn’t get the watch right away since I opted to do the wire transfer and had to wait for everything to clear. But I have the watch now and it’s perfect! Cosmetically, it’s in excellent condition. Too soon to tell if the watch is keeping time well but I’m sure it will. Thanks again and I highly recommend purchasing or selling your watch to Swiss Watch Expo.
Incredibly professional and well run business— They delivered when others couldn’t! They have an incredible inventory. You might say they have it all their prices are fair. The quality is top-notch and well vetted would buy again from them again and again.
Very professional . Shipping was fast. Watch as advertised.
Beautiful watch. Just as represented. Will shop with them again.
Great quality just as advertised with excellent customer service
Great customer service. Very happy with my purchase as well. Would recommend SWE to anyone interested in watches.
Great experience and great product Meg answered all my questions and helped me check out the watch showed up in two days and we love it I highly recommend them
I recently purchased a Cartier watch with SWE and I could not be any happier, customer service was magnificent as well as the watch itself. Very happy customer here 👌🏻
Very easy transaction, they provided all the details & the product was sent securely with tracking and had to be signed for. I was so glad to see it came with the original box and packaging as well. The watch is in perfect condition, couldn’t be happier!
My watch looks so much better in person you wouldn't know it isn't new not to mention customer service was great fast shipping and they were cheaper on this exact same model/year by $700 from what I found on other sites couldnt have been more pleased with my purchase..
Angel is very helpful and professional, she helped me make my wife very happy with a beautiful watch. Swiss Watch Expo is a real destination for watches offering a variety of brands, and very knowledgeable staff. The watch was flawless. I highly recommend them.
My recent luxury watch purchase exceeded all expectations. The timepiece not only exudes elegance but also boasts impressive functionality. This investment in a luxury watch was undoubtedly worth every penny, and I'm thrilled with my choice. I commend Jason, the salesperson who assisted me during my watch purchase. His knowledge and passion for timepieces were evident, and he guided me with patience and expertise. Jason's personalized recommendations helped me find the perfect watch for my fiancé, making the entire shopping experience enjoyable over a FaceTime call.
These people were excellent. I was a little leery about an expensive purchase so far away from my home. But everyone, from the person who first answered the phone, to my sales associate (Angel), to the lady who overnighted my purchase to me when I was in a Christmas panic. They were all caring, and yet professional. I would buy from these guys again in a second. The Cartier watch was serial numbered and exactly as described in the pics. I'm thrilled and my wife was very happy with the gift.
Very helpful and knowledgeable staff, with a seamless transaction right to Canada. Would highly recommend
great buying experiences. the watch details were clearly and accurately described, the price was competitive, and the watch was delivered within 48 hours. So smooth.
Excellent service all around. Highly recommend.
We purchased a beautiful Cartier watch from SwissWatchExpo. It was a perfect condition and the process was very secure and smooth. The watch arrived on time.
Great experience shopping and made the return process very easy as well (watch wasn't the right size, no fault of theirs though). Will definitely purchase again.
Excellent service, accurate on the description of the timepieces.
The best customer service ever. It was a surprise for my husband and ended up having to exchange the watch and they made the process very easy.
Beautiful watch! Fast delivery. Will buy from them again in the future.
I was in the market for my first Rolex and after finding out that they are virtually impossible to buy from an authorized Rolex dealer, I began my deep dive searching for a reputable jeweler who dealt in used luxury watches. To be honest, I didn’t really know very much about Rolex except that my grandfather had a gold one that was stolen about 30 years ago. After researching the brand, I found the watch I wanted: a Rolex Hulk Submariner. That being said, I found SwissWatchExpo after scouring the internet and they had an impressive selection of Rolex watches among other luxury brands. They had about 3 or 4 of this model at SWE so I decided to call and get more information. I should have bought a lottery ticket that day because my luck couldn’t have been better - I got Ro on the phone as my sales help. I immediately felt like I was talking to somebody I’d known for years. He was great with dispensing the knowledge about the watch and the history of the company. As it turns out Ro and a several people at SWE have worked as Rolex retailers before. He answered every question I had and even FaceTimed me so I could check out the watch. I purchased it on the spot and had the watch in two days. Their packing was beyond fantastic. There was no way that watch was getting damaged through regular shipping channels. I can’t praise Ro or SwissWatchExpo highly enough. Even though I didn’t get to meet him in person, he made the entire experience as personable as possible. He’s professional yet friendly. I already know my next watch and I already know where and who I’m buying it from.
Watch shopping online is tough especially when you're spending thousands of dollars. I've bought 3 watches from them so far and it's been a good experience every time. The most recent watch I will be exchanging hopefully the process goes as smoothly as a regular purchase.
Great service — found exactly what we were looking for. Thanks again!
Easy transaction, arrived early as a gift and she loves it.
Fantastic service. I had Jason who was able to help me find and secure a beautiful watch for my partner. Thanks for all your help! I will definitely be shopping here again
I love this company! I have purchased 3 watches from them! This last one was Omega seamaster james bond watch and I love it ! I recommend anyone wanting a luxury to buy from them !
Watch is beautiful and my wife loved it.
Amazing service fast and easy
The sales staff were well-informed, helpful and pleasant. My watch arrived in excellent condition within the time frame described to me. I would not hesitate to recommend SwissWatchExpo to others!
Rolex arrived in excellent condition but was missing a full link and was shorter than advertised. Called SWE expo and got a person (not a recording) who transferred me to a customer service agent (Meg, I think her name was) who actually FaceTimed me to be sure I was opening the clasp completely, verified it was too short, and immediately shipped out an extra link for me. Watch was examined and authenticated by two experts at my local authorized Rolex dealer. Will buy from them again. Very pleased with product and service.
The staff were courteous and kind. I was facetimed to look at the watch I selected to make sure it was what I wanted. Will buy from here again
Great overall experience with Swiss watch expo. Customer service was awesome!
The experience has been very good. I initially had concerns about the 34mm size, but all is well. I love the look of the watch on my wrist. The folks at Swiss Watch have been attentive to every detail.
After many hours and weeks of trying to find a certified dealer, I stumbled on swiss watch expo. I have bought multiple high end watches and I have never had better costumer service than with swiss watch expo! I spoke with Ro last and he was an incredible help. they took the time to not only be honest with me but even went so far as to FaceTime me to show the watch. when it came in, it basically was brand new! Will for sure be buying again from you all and have sent multiple watch friends who have been overjoyed with the excellent service. also, there warranty is probably one of the best in the business.
Watch arrived on time as promised. It was in perfect condition as it was described over the phone. The sales process was very simple, and the salespeople were great to work with.
Great experience! Great watches! Great service! Thank you Angel for being so patient with us and for all your help! :)
Top Notch customer service and support, I purchased two beautiful watches an Omega and a Rolex from SWE for a great prices, the shipping was fast, the transaction was easy, Jason was by far friendly and very knowledgeable. I’m totally impressed and pleased with my purchase.
Great service and accurate description of the watch. I gave it to one of my employees who also is a great friend. He loves it. It is in mint condition as reported.
Great experience with Michael Cash here. Fair and very fast appraisal for the piece I was selling. Great inventory to choose from as well. If you’re in the Atlanta area, there’s really no need to consider other used watch dealers.
Internet purchase. Excellent watch and delivery. Only spoke with a person to finalize payment but was a pleasant experience. Watch is genuine and beautiful. Will buy from them again.
Michael was knowledgeable and extremely helpful. I was nervous about buying a Rolex online, but he made it a pleasant experience. Thanks Michael!!
Found the Rolex Sea dweller I was searching for, paid a little more than retail, but that is better than waiting over a year at an AD. Watch is perfect and the customer service I received was second to none.
Excellent detailed live video and answered all our questions. Watch was in perfect condition.
Watch was exactly as described and very fast dispatch and shipping. Would buy from again.
Love my new Rolex! Good experience with customer service.
It’s a good experience of shopping first time but when see discription of my watch the box of Rolex include but I did not get it with Rolex box. But rest of things ok.
The experience and customer service was outstanding- I got a great seamaster 300 professional in pristine condition not to mention it shipped fast and was very secure. I will be purchasing from SWE again and highly recommend SWE!
Awesome experience! Will definitely shop here again!
Their attention to detail was very important. A professional called me with caring comments for my experience. They followed up immediately. I will definitely buy another watch from these guys again. They made me feel very comfortable ordering, Luxury watch online.
What can I say? I got a very fair price, based on the condition of my Rolex Submariner 14060M. The watch condition was exactly as I expected, because when you shop online at Swiss Watch Expo, they provide excellent photos of the Actual exact watch that you are considering, rather than just an example image. My sales representative, Jason , was extremely helpful and patient with me. This was my first purchase online with Swiss Watch Expo. The shipping was a fast 2 business days! Free of course. So, overall a very satisfying experience! John D.😁
Purchase was a breeze, watch fits amazing. Got exactly what was described in description.
I have purchased 3 or 4 watches from SwissWatchExpo and every one has been exactly as represented. I returned one for a warrantable repair that was done along with a face time explanation of what happened and how to avoid it in the future. They are courteous and helpful on the phone. Excellent company to do business with. Below is my latest acquisition and one of my favorites.
Beautiful Rolex,Item was just as stated,Easy Painless Transaction,Excellent!!!!
I recently purchased a Breitling Navitimer from SWE and have no critical comments or negative things to say about my experience with them. Everything was in order, as described; delivery was very rapid and the watch was well protected for transit through the postal system. I was pleased with my purchase and would patronise SWE again if in need of a quality watch. Since all was in order upon arrival, I have no experience in 'post-order' SWE customer service, but from a strictly new-purchasing standpoint, this was a very satisfying transaction. My sales rep (Lydia) was quite helpful and kept me informed about my transaction through its delivery. My overall impressions of SWE are therefore excellent. Thank you.
My experience with SwissWatch was professional with with no issues.
Vlad was very helpful. Working on a potential purchase in the near future…
I was in the market for my first Rolex and after finding out that they are virtually impossible to buy from an authorized Rolex dealer, I began my deep dive searching for a reputable jeweler who dealt in used luxury watches. To be honest, I didn't really know very much about Rolex except that my grandfather had a gold one that was stolen about 30 years ago. After researching the brand, I found the watch I wanted: a Rolex Hulk Submariner. That being said, I found SwissWatchExpo after scouring the internet and they had an impressive selection of Rolex watches among other luxury brands. They had about 3 or 4 of this model at SWE so I decided to call and get more information. I should have bought a lottery ticket that day because my luck couldn't have been better - I got Ro on the phone as my sales help. I immediately felt like I was talking to somebody I'd known for years. He was great with dispensing the knowledge about the watch and the history of the company. As it turns out Ro and a several people at SWE have worked as Rolex retailers before. He answered every question I had and even FaceTimed me so I could check out the watch. I purchased it on the spot and had the watch in two days. Their packing was beyond fantastic. There was no way that watch was getting damaged through regular shipping channels. I can't praise Ro or SwissWatchExpo highly enough. Even though I didn't get to meet him in person, he made the entire experience as personable as possible. He's professional yet friendly. I already know my next watch and I already know where and who I'm buying it from.
Great customer support and fast, easy communication. I will definitely do business with them again. Michael was fast to respond, flexible with my requests, and handled everything with great ease.
Amazing customer service. Quick response time. Easy to deal with. Fast shipping to Hawaii and an amazing product!!! Thank you so so much my husband loves his Breitling!
Everyone there is great! One of the BEST customer service team I have ever experienced! Special thanks to Meg an Ro! Great watch! Just as represented and my husband LOVES his like NEW Rolex! Thanks guys!!!!
Purchased 2 watches from them , they were very helpful with any questions and the items were shipped quickly and safely. Pictures of the watches were perfectly accurate. They answer their phones ! Better than other places I’ve done business with .
Beautiful watch, exactly as described. Shipping was fast with zero issues on this transaction.
Fantastic transaction all the way through!
I was in the market for my first Rolex and after finding out that they are virtually impossible to buy from an authorized Rolex dealer, I began my deep dive searching for a reputable jeweler who dealt in used luxury watches. To be honest, I didn’t really know very much about Rolex except that my grandfather had a gold one that was stolen about 30 years ago. After researching the brand, I found the watch I wanted: a Rolex Hulk Submariner. That being said, I found SwissWatchExpo after scouring the internet and they had an impressive selection of Rolex watches among other luxury brands. They had about 3 or 4 of this model at SWE so I decided to call and get more information. I should have bought a lottery ticket that day because my luck couldn’t have been better - I got Ro on the phone as my sales help. I immediately felt like I was talking to somebody I’d known for years. He was great with dispensing the knowledge about the watch and the history of the company. As it turns out Ro and a several people at SWE have worked as Rolex retailers before. He answered every question I had and even FaceTimed me so I could check out the watch. I purchased it on the spot and had the watch in two days. Their packing was beyond fantastic. There was no way that watch was getting damaged through regular shipping channels. I can’t praise Ro or SwissWatchExpo highly enough. Even though I didn’t get to meet him in person, he made the entire experience as personable as possible. He’s professional yet friendly. I already know my next watch and I already know where and who I’m buying it from.
My experience at SWE was positive and professional. Meg scheduled an appointment with my husband and I to view Rolex’s for both of us. She pulled the watches we identified and took the liberty to show us other options she thought I would be interested in. I found a watch that I LOVED and the purchase/transaction was smooth. I would highly recommend SWE, and will be looking to purchase another Rolex from them in the very near future.
Michael Cash was so much help. He asked the correct questions to help me pick a watch for my husband's birthday. Thank you!!
Swiss Watch Expo had a great selection, and the 2 day delivery was exceptional. The watch box package came wrapped up extremely well to where there was no possible way of being damaged. Great buying experience. I definitely will be purchasing another one.
Excellent experience! They have many options and don’t rush you through the process Michael is an excellent representative with very good knowledge and customer service Ive got two watches from them already I highly recommend this place.
The whole transaction was smooth.
Seamless experience. Watch showed up on time, as described.
Wonderful experience with Swiss Watch Expo. Roe, who I worked with was outstanding. I ordered one Rolex which was not the exact item I wanted. It was delivered promptly within two days. When I explained to Roe, he walked me through what to do. The exchange was no hassle and I received the exact Rolex I wanted. Beautiful condition, a flawless timepiece, at a VERY fair price (and I researched a LOT of companies). I highly recommend Swiss Watch Expo, and kudos to Roe for all his assistance.
They were helpful and courteous, and super easy to work with.we hope to buy through them again, as we were very happy with the outcome.
Great customer service! We made a return and bought another watch. It was EZPZ. I'll be buying again soon. Thank you SWE!
The customer representatives at SWE were very helpful through my purchase. I called to ask some questions beforehand, placed the order online, and they followed up via phone to verify my shipping address and order details. Very transparent process and fast shipping. Highly recommend.
My watch buying experience with Meg and SWE was phenomenal!! I purchased an unworn Baume and Mercier Capeland rose gold and received it in two days. All I can say is WOW!! This is an aesthetically beautiful timepiece! Thank you Meg for FaceTiming me with the watch and showing me the SWE showroom. You provided exceptional customer service. I’m definitely purchasing another watch with you guys!
I had the pleasure of buying a JLC reverso from SWE, an incredible piece in excellent condition at a great price. This was my first experience buying a watch online and without seeing it in person - so I was certainly nervous! But there was absolutely no need to be. SWE was so professional, all photos and videos were incredibly accurate and true to life. The sales team, particularly Angel and Meg, were incredibly helpful and informative. It is obvious that the SWE team is very well informed about the history and details of the watches they carry, and that is reflected in their unique and curated collection. I took the watch to my local JLC boutique to buy a new strap, and even the salesperson in store was impressed at the pristine condition of the piece. I will definitely be buying from SWE again!
Excellent service hight quality watches
Fantastic experience. Price, experience and follow up were all excellent. I was referred by a friend who’d purchased from them in the past and I’m glad I listened.
Great experience from selecting the item on their website through payment and shipment. Pictures on website are very detailed and item received matched exactly. A trustworthy store! Thank you
Wonderful experience. My watch was exactly as pictured and the service was excellent!
Excellent sales staff. Know the watches and all the features in each watch. No pressure in a safe environment.
Amazing place with a massive selection! They will have what you are looking for.
I spent months looking at all sorts of watches. After a bad experience with another well known online watch retailer I stumbled on to SWE… Needless to say it did NOT disappoint. After a few email and phone correspondences (spoke with RO) I made the secure purchase which went seamlessly. Ended up with EXACTLY what I wanted, for a reasonable ask, and what was accurately represented on their site as far as spec and condition in my new to me Titanium Omega Planet Ocean Chronograph. It’s really helpful they have the units they advertise on hand, and are not just a watch or escrow procurement service like some others. WHAT YOU SEE IS WHAT YOU GET! SWE has made me a customer for life, and Ive told other watch buddies the same. I’ll be back looking for the next one here without a doubt. Id give em 6 stars if that was an option. Well played SWE thanks!
I found a ladies Rolex that I really liked as a present for my wife on the website. The ordering experience was easy and trouble free. Watch was promptly shipped and arrived exactly as advertised with the original box and papers along with an appraisal for my insurance company. I wouldn’t hesitate to shop with SWE again in the future.
My 3rd Rolex from SWE, class act folks!
I recently brought an Omega Seamaster through SWE a gift for a relative. I had exceptional customer service on the phone with Angel and another agent (whose name I don't remember) and they accommodated my request to change the strap of the watch to the alternative rubber strap that is provided with the watch but not fitted by default. Payment online was a breeze and shipping was prompt unlike many other online watch retailers. I would highly recommend them since their customer service is second to none. I will definitely buy again. My only feedback is that it would be great if they would also sell brand new luxury watches rather than used watches (even though their watches are definitely in mint condition).
Fast, accurate and great follow up.
Great Customer Service, Fast Response on Inquiries. Great Product. No errors or delays. Fast shipping. Jason did a great job helping me with all my questions and inquiries. Great experience.
Great job all the way through the process. You will not be disappointed with the SwissWatchExpo!
Great service, I am Very happy with my watch, the description and quality was spot on…I was hesitant buying something expensive online, but they far exceeded my expectations!
Recently received my Rolex Submariner. The watch is beautiful and is exactly what was represented. All my prepurchase questions were immediately answered and, as a result contributed to an excellent purchasing experience. I would not hesitate to consider SWE for future buys!
I’m glad I found Swiss Watch Expo. The breitling I ordered was exceptional.
Great quality great shipping 100/100
I purchased this timepiece (Rolex Ladies Datejust 69173) for my wife. It was supposed to be a Christmas present but I gave it to her early! She was thrilled!! The watch was exactly as advertised and appeared flawless. So far the timekeeping is within a few seconds per day and, with everyday wear, has only been wound once. My local Rolex dealer adjusted the bracelet (removed two links) at no charge. The entire process was very pleasant. SWE and its representatives were a pleasure to work with. My initial contact was with Jason over the phone. He was very patient and answered all my questions completely and with great professionalism. After sending a wire the watch was shipped immediately. I was completely satisfied with the entire shopping and purchase experience at SWE.
A very seamless, non-pressure experience. Michael Cash (I think thats his name) was very helpful and answered my questions. No upselling, no pressure. The Rolex came in a very protective package and on time. Thanks again!
I was purchasing a watch for my husband’s birthday and Roe did a thorough job answering all of my questions. Delivery was fast! Watch was just as described.
Great service and selection!! Very accommodating to my requests. Incredible value. I love my watch!!
Really well done from start to finish. Watch as nice as they described. prices fair compared to other online sellers. Just check pre-owned prices vs new, the new prices in some cases were not too much more. Vlad was very helpful and informative and walked me through the entire process without any issues
I highly recommend SwissWatchExpo....they were so easy to talk too, and helped me get the most gorgeous Rolex. I received it so safely and quickly through UPS!!!" My salesman was awesome
Watch was in excellent shape, and the transaction was smooth and Shipping pretty quick
The did a great job with me. Jason was the best. He helped me with a gold Day Date. 💪🏽💪🏽
I’ve been shopping for a nice Swiss watch for several months. I came across SWE and was super impressed by their knowledge, professionalism and selection. Meg did an outstanding job of answering my questions without any sales pressure. My savings versus full retail from an Authorized Dealer was significant. I wouldn’t hesitate to recommend SWE to family or friends.
Excellent time piece in amazing shape and all documents in order as promised. Order process was simple and my watch was delivered on time with updates supplied all along the way. I will definitely seek future purchases with SWE and highly recommend them to all. Thank you!!!
Been looking for my Old Navitimer II replacement for a long time. Actually stumbled across them from another site and liked that I could deal with them directly instead of through an intermediary. Didn’t have a lot of questions as I had done all my research upfront. But I have no doubt that should I have had questions they would have been top notch. Made my purchase and the process was pleasant and efficient. Received a beautiful watch. And it became a beautiful wedding present. Now on the hunt for my own and will definitely be using them in the future.
Great customer service and a great product, Ordering was seamless and I was notified throughout the entire process. High;y recommend SwissWatchExpo if you are looking for the next watch in your collection
Great experience buying a beautiful time piece
Jason was amazing. Great experience!
I have purchased 3 watches from the Swiss Watch Expo...they are amazing to deal with. Very prompt to answer questions and the customer service was great. Will definitely buy again, :)
Ignore the past , this company is the future! Being able to purchase an older model of watch in mint conditions is rarely amazing! We’re committed to keep following you!
Great vintage explorer at a great price! One of my Grail’s come true. Had it looked at locally and they were impressed!
Excellent condition, great service overall.
I had been looking for a specific watch for a while. When it showed up at SWE I know it was the one. The watch shows up very quickly and was packaged very well. The watch itself was beyond what was described and I am in love with the watch and how it looks on my wrist. Will definitely be buying from them again when it’s time for a new wrist piece.
Very easy and simple process with quick delivery.
The service was excellent. No errors or delays. The selection was great also.
great service,selection and price! I picked up one of my Grails there a 'Swiss only' Explorer. exactly the one I'd wanted and after a local shop review, was declared in excellent shape! of course it keeps almost perfect time.
Pre-owned watch condition was described as “excellent”, and it was! Used the FaceTime feature and it was a positive experience, everything was done on time as scheduled. Would not hesitate to buy from them again.
It was a pleasure to work them. Buying online always makes you a lil nervous. They handled it it very professionally. After the FaceTime call I was very comfortable. Ty for the beautiful Rolex. I will definitely be purchasing again.
First time purchasing at SWE and the online process was very easy to complete. I contacted SWE for guidance on the Bank Wire Transfer and was guided through the easy process of doing so !! If in the market for another Pre-owned watch in the future they will definitely be at the top of the list !!!
Bought a Datejust 41 from them and I love it! Shipping was very prompt. Meg was very helpful in showing the watches over FaceTime and made the process very easy. The watch was in great condition and had no scratches and was as described. Look forward to building a relationship with them as I build my collection.
Smooth transaction and Zubair did a great job helping me.
I live in Atlanta and they arranged a time for a preview and pickup. Everything was perfect! Thanks Meg.
Professional. Good price. Beautiful watch
Great experience. They called to give me extra information about the watch and made sure I would be happy with my selection.
SWE delivered product on time, in excellent condition, and well packaged. Meg provided excellent customer service and was extremely helpful throughout the entire process as this was my first time piece purchased not seen in person.
Picked a Rolex for wife. Service and detail to attention was amazing!! Received everything in great condition and would highly recommend them to friends n family
Exceptional service, follow up and follow through from order to delivery.
Swish Watch Expo has the best selection and very reasonable prices. The is my second purchase with them and they always make for a smooth purchasing experience. What you see on line, is what you get!!! And you never have to worry about not getting attentive help b/c they are appt only. Very happy with my gift to me. And Michael is an asset to the company!!
This was not my first experience with SWE. I purchased an IWC watch a few years ago and that was a great acquisition. The current transaction went seamlessly and the Panerai I bought this time was exactly as described on the site. I totally recommend this watch company if are looking for fine pre-owned timepieces.
An excellent and reliable seller where you can get the best price and authentic watches
Very informative techs was a little concerned about spending this much with someone out of state but what a great watch will buy more in future
The staff was amazing. They answered all my questions and made the process of trading in one watch and purchasing another enjoyable and easy.
Michael helped me find the watch I was looking for. Incredibly helpful and knowledgeable.
Very professional, reputable, respectful of customers, goods are described in detail and honestly
The process was much easier than expected. Fast shipping I also liked that a gift bag was included, which I did use. Purchased for my son for his wedding and he was thrilled! Classic and timeless! Thank you!
Recently purchased the Breitling Navitimer A0120, a truly spectacular watch! Everything from the beginning of the purchase, to the shipment and quick delivery went flawless. The pictures of the watch on the site do not do it justice when viewed in person. I will definitely be purchasing more timepieces from SWE for sure. Thanks for the great experience! Can’t go wrong dealing with this company. Totally legit!
Great service and watch.
Great service, great watch, great price, the Omega Seamaster I purchased exceeds my expectations. I highly recommend Swiss Watch Expo. the purchase process was quick and easy, and delivery was fast. Overall a great experience. I will shop with them again.
Great experience. Quick service. Quality watches.
Product arrived quickly, in perfect condition and as described and pictured on website. Very professional and reliable. Recommended and will use again.
Great company to deal with. They made the process super easy and communication was great.
Great and seamlees service. Beautiful watch that arrived quickly and without any issues. Will definitely order from SWE in the future.
My Cartier Tank MC arrived incredibly protected and in pristine, like-new condition. This is my first online watch purchase - what a confidence-inspiring transaction. Thank you, Vlad - your attention and pleasant nature was a large measure of what made the transaction so easy. I fear (well, it’s really my wife who fears…) I’ll be contacting you shortly inquiring about a JLC master/meteorite-face addition to the collection. A fine, fair outfit SWE appears to be - thanks—
10 out of 10 would recommend!!! Meg helped make this a seamless transaction with my unique shipping request meeting my schedule on the road. I am beyond pleased with my purchase, thank you!!!
Amazing experience the watch was delivered in two days it had the paperwork and a traveling case included. The Rolex Submariner was in perfect condition very beautiful when I’m ready to upgrade to a higher end Rolex will definitely use Swiss Watch Expo again highly recommend them
Wonderful service and purchasing experience.
Vlad was fantastic to work with to sell and purchase.
Got lots of compliments
Amazing experience, fast shipping and very nice service
Great experience using Swiss Watch to purchase wife's anniversary present. Great selection and fast shipping.
I have bought from them and sold to them. They have always been very professional and prompt. Highly recommend.
Great watch in great condition! It was a pleasure to deal with Vlad at Swiss Watch Expo. Communication was prompt and pleasant.
SWE, especially Vlad, Hazel and Lydia provided excellent customer service regarding my purchase from them. This was a very smooth and pleasant transaction. A special shout out to Vlad who took time to discuss the particulars with me on several occasions. Thank you!
Custmer service is very good and The employees were very helpful in answering my questions.
I received an email from Swiss watch Expo and decided to look into their website. I'm very glad that I did. They have a great selection of product. I found a watch that I wanted to have and after investigating its specifications, I ordered it online. It came in two days they said it would Perfectly packaged and safe and secure. The watch was exactly what I had expected to get and I've been wearing it every day (except during showers) since I received it almost 2 weeks ago. It's been keeping perfect time and the only thing I had to do to it was change the time because of daylight savings time. It has become one of my favorite wearing watches. Swiss watch expo service is excellent. I have not the pleasure of dealing directly with a sales person but my online interaction was very easy, well done and satisfactory. I will be back.
Bought A 36mm Rolex Datejust for my son as a gift when he graduates from college. It came fast , and I know he will love it . Great experience shopping with the Swiss Watch Expo.
Very accommodating and excellent service. I am a returning customer and will continue to buy from SwissWatchExpo!
I have purchased 2 watches from SWE in the last 2 years and each time my experience was exceptional. Vlad answered all of my questions and sent the watch out promptly. I got it the next day. It’s a beautiful piece!
For a long time I have wanted a luxury wristwatch and oddly enough I became aware of Omega in a James Bond movie! My Speedmaster is a beautiful time piece which I will enjoy for many years. I did have the occasion to call in as it had not been fully wound and its functions weren't working properly. I spoke with Mike and he face timed me to observe the issue. After it was fully wound(it's an automatic)it has run without issue(s). As a result I have requested a watch winder as a Christmas present.It's nice to know it was fully serviced prior to its purchase and it was received with a Swiss Watch Expo watch care package. I can see myself purchasing in the future an Omega Moon Watch size 42-43mm from them.
Excellent transaction, thank you!
I was looking for a very specific watch for my boyfriend as a surprise gift. A representative called to confirm all the shipping information prior to shipping, which was fantastic as there was a change. The watch arrived very quickly in perfect condition and now sits wrapped waiting for Christmas.
Follow through on whole transaction was outstanding
Awesome experience working with Angel. Very professional, helpful and competitive. Look forward to doing business again.
Second excellent transaction with SwissWatchExpo. Lydia provided great guidance throughout my purchase and great communication throughout the process. Good people to do business with.
What a wonderful experience! I had a specific vintage Cartier watch I had been looking for. I found it online at Swiss Watch Expo. I had never purchased any expensive jewelry online without seeing it in person. The staff was exceptional! They personally called me after my order was processed and went over every single detail of the watch and answered every single question I had. They followed up after delivery to make sure everything was what I expected. Truly a professional family business.
Victor and crew was excellent!
Angel assisted me in the purchase of my timepiece! She was very understanding of my concerns and patience during the process. Very knowledgeable about the Rolex I was interested in. Thank you Angle! I would buy from them again!
I have bought 3 Rolex watches from SWE over the past 3 years. Each time they have exceeded all my expectations. All 3 watches were in pristine condition. I would highly recommend this company. Customer service was excellent each and every time.
These folks are the best. Talk about service and advice. Meg was super to work with. Thank you!
Truly a 5 star experience all the way! Fantastic customer service and prices, and my watch arrived quickly! I will cherish my watch forever and will definitely be back for future purchases! Thank you all so much!
Super to deal with! I like the Pictures of the actual watch your are considering and the view of the movement
Bought my Breitling Super Ocean II. Delivery was fast and the watch was just as described. I love my new watch!
A amazing service. Jayson was very available at any time when I needed some information, overall a very very good service.
Great service, FaceTime tour of store and inventory. Great personalized service! Will definitely look to use them again for my next purchase.
Jason was very helpful! Would use SWE again!
Best price, great quality, fantastic service
Best experience ever ! Michael is a great person
Website was easy to look for what i wanted. Staff was friendly to deal with and delivery was easy ans very quick. Will use them again for next purchase
I had an excellent experience buying a used watch from Swiss watch expo. They had the exact watch I was looking for in perfect condition. The watch was exactly as represented. In fact, it looked brand new. They had completely refurbished the watch in their shop, and it shows. It was perfect. The price was fair. I hope that I can buy another watch from them at some point in the future.
Great service, great product.
I purchased a Breitling. The process was very easy and the watch showed up in "like new condition". I'm very happy with my purchase and will definitely work with them again on a future purchase. Victor Johnson was very professional and made this purchase a joy. Thank you Swiss Watch Expo!
Amazing service and incredibly friendly people at Swiss Watch Expo. Loving how pristine the condition of the Rolex submarine is. They are transparent with all the documents and it's absolutely amazing working with the awesome Michael Cash!
I purchased a Breitling. The process was very easy and the watch showed up in “like new condition”. I’m very happy with my purchase and will definitely work with them again on a future purchase. Victor Johnson was very professional and made this purchase a joy. Thank you Swiss Watch Expo!
Great selection. Very helpful sales staff.
Excellent experience from ordering, to shipping and packaging to quality of product. Most impressive was the follow-up call from Michael Cash who was incredibly knowledgeable and demonstrated a level of customer service that is hard to find these days. Highly recommend this option if you're looking for a quality pre-owned watch.
Watch exactly as described. Quick shipping. Great customer service
This was my second purchase from SWE, and it was just as smooth as the first one. Nancy and Angel were very helpful via chat! My watch arrived quickly, safely and just as promised. I wouldn't hesitate to purchase from SWE again in the future! Thank you for my beautiful watch!
SWE took the time to answer my questions and were super prompt. They also gave me 2 ways to save money on my purchase which I greatly appreciated! Highly recommend from my experience with them. Would like to visit their store in Atlanta sometime!
It was easy and quick. Salesperson was very helpful. Great place to shop and trust.
Great experience, set up a face time viewing had the exact watches i wanted to see. Picked the one I wanted and had it in a few days.
I was a little skeptical about purchasing a very expensive watch online but Megan made it effortless. SwissWatchExpo has the best customer service and my husband is very pleased with his new watch.
Jason @ Swiss watch expo was the best he really went the whole Nine yards with helping me pick out a Rolex for my spouse he was patience and even took the time to FaceTime him to the the seal on the deal if you need a Rolex or and watch please ask for him you will not be disappointed .
Excellent and caring customer service with Nancy and Angel during my purchase process!
The watch I purchased was exactly as described and the customer service was great!
Fantastic buying experience and highly recommend. They noticed a very small issue with the bezel while packaging the watch to ship to me and reached out to me prior to shipping and provided a reasonable solution at their expense. I will buy again!
I came across a vintage Rolex on their website. I called, Spoke with Michael Cash who FaceTimed me to show me their store and the watch. He was very knowledgeable. I purchase the watch and received it 3 days later. It was perfect! Exactly as described. I took it to a local watch dealer who deals with vintage watches and he took a close look and told me it was a very nice genuine vintage rolex. I look forward to my next watch from them. Thank You!
Excellent experience overall. Vlad was helpful in finding the perfect time piece. Highly Recommended.
I'm wearing my watch as speak. I love it. Customer service contacted me to thank me for my purchase.
Jason was so helpful with the process. The watch is absolutely perfect!
It’s a great shopping experience. I was able to pick my long waited rolex panda. I would highly recommend these guys they are very professional.
Panerai luminor 00088 with black leather clasp strap looks as spectacular on my wrist as it does on the site. Excellent condition, quick shipping, well-packaged, all docs included.
When I called in about the Rolex I purchased they was very helpful information was given to me with no problem and my watch came just like it was shown in the pictures I can't complain the service was fabulous cannot complain if you want to deal with the company that's loyal and you don't have to worry about no issues Swiss watch expo. It's the way to go
Excellent customer service, speedy delivery & quality product. I highly recommend shopping here.
Very efficient and easy to deal with. The watch i bought was exactly what i ordered and it arrived when they said it would
Was a very easy transaction. Great service. Will recommend to anyone
Jason was amazing to work with… great buying experience and good product. Thanks Jason - coming back again
This is the second watch I’ve bought from them! Service is outstanding and the FaceTime appointment was really convenient.
Excellent service and beautiful watch
Exactly what I wanted!! Great communication, pricing, packaging and follow up. Thank you!
Buying a luxury item online can be intimidating, but I would highly recommend Swiss Watch Expo. I was looking for an Omega Speedmaster 38 (light blue dial) and was going to buy direct from Omega. After checking some other sources, Swiss Watch Expo has an excellent price for one in mint condition. After the purchase, I received a call to verify the purchase and let me know the next steps. The watch arrived in beautiful conditions with 2 day shipping. I couldn’t be happier and have been wearing the watch more than most of the others I own.
I have been searching on and off ever since I first saw the Seamaster ref 2531.80.00 on Pierce Brosnan's wrist in Tomorrow Never Dies during my childhood. Found it on Swiss Watch Expo and purchased it online. Jason called me the next day to confirm my order and congratulated me on my first watch. Michael called me to answer all of my questions and listen to my boring childhood story about how I've been wanting to get this watch. I went with them because of their reputation and I could rest assured knowing that the watch is authentic especially when I had to purchase online. It came well packaged with everything stated in the listing along with condition. Not only did I receive an awesome watch, but the customer service was great. I've seen some of their videos with celebrities and athletes coming in and buying expensive watches, and I was treated just like them even though I didn't spend like them. Thank you Swiss Watch Expo for helping me with my first watch and making my dream of owning this Seamaster ref come true.
SWE does a great job! This is my second purchase and they have consistently provided top quality watches and best-in-class customer service. Highly recommend!
Purchased my wife’s watch from Swisswatch expo and they have an awesome customer service team. I worked with Vlad who assisted my wife and I. They got on FaceTime with both of us and showed us what we were about to purchase. Shipping was swift and watch comes in awesome condition. My wife loves it. Thanks to the Swisswatch expo team. Will be looking to purchase another item soon.
Very good service - no issues and watch looks great.
Great experience always over and beyond expectations.
The buying experience went very smoothly. Jason was very professional in showing me the watch of my choice. The entire setup is awesome and I truly appreciate the organization's structure of having appointments for your buying experience. I would recommend this place to anyone in the market for their !! Looking forward to the Rose-Gold Day-date presidential 40 w/ chocolate face next!!!!
Nice experience. Nice watch!!
A very professional team. I will definitely recommend and shop with SWE again.
Thank you for your help and patient, Meg, Angel and Justin.
Bought a superb, near-mint 2007 Rolex 16600 Sea-Dweller 4000, and I chose SWE for several reasons. Their ratings and reviews are excellent, their backstop and wealth of experience is reassuring, their reasonable return period is the best out there, they certify each watch to be authentic, they provide an 18 month warranty, and their priced are highly competitive. I spoke with no less than 3 representatives and each conversation left me feeling more comfortable and confident that I'd made the right choice. I really can't recommend SWE enough. I know I got the best deal from the best outfit. They also make sure each watch is inspected, cleaned and serviced before sale - you can't ask for more than that.
Excellence in every way. Courteous knowledgeable, and helpful. I will buy from them in the future.Product was better than described.thank you.
My online purchase was very easy. I found exactly what my husband wanted for his 50th birthday. The watch arrived when it was scheduled to and it was absolutely perfect. No flaws and looked brand new. He was very happy with it when he opened it on his birthday! Thank you Swiss Watch Expo!
Vlad provided me with outstanding and credible sales support and responsiveness with my purchase of a used Vacheron Constantin Overseas Chronograph watch. Every aspect of this transaction was exemplary !
They were very helpful and professional.
Excellent service, and always with professionalism and a smile.
I went in their store and bought a Rolex President today. I love the watch and the service was top notch. I’m now looking for my wife a new watch There’s a good possibility I’ll also buy it from them, if they have whatever she wants when she makes up her mind. Thanks Victor.
Great time piece! Transaction was nice, smooth and easy. Communications was top notch Looking forward to purchasing my next piece..
This is the real deal, takes the pain and risk out of shopping for a pre-owned time piece. I thought this would be a one time deal for me but after my experience there I could see myself going back.
This is my second time purchasing from SWE and I continue to be extremely happy with the service and watches. I will be purchasing again in the future!
Watch received as described in mint condition. Very happy with the purchase Rolex Datejust.
Michael was extremely helpful in my purchase of my gorgeous Patek rose gold watch. In mint condition with all the paperwork and boxes. An outstanding merchant that you can absolutely trust, with multiple high definition photos of their watches so you know what you are buying. Highly recommended and look forward to my next Patek and Rolex purchase.
Extremely knowledgeable, friendly, responsive and very easy to work with - fast shipping too! Highly recommended! Jason was awesome!
Fantastic delivery and service. Very happy
Jason took great care of me during my visit. I did not have an appointment set, but he made an exception for me and provided great customer service. Love my watch!
I was scoping a Rolex Datejust Steel Yellow Gold Slate Dial Men's Watch from other sites and took the chance with Swiss Watch Expo. I like the fact that it was a no frills transaction and bought it via Affirm (thumbs up!). The experience was flawless, communication with the invoice was sent on Monday (bought it over the weekend). The watch looked great, more so that it was used, but no visible scratches. I will definitely be back to purchase one for my husband once I have paid off this one. THANK YOU!
Buying an expensive watch is completely selfish and an unnecessary indulgence. Nevertheless, I wanted one and have bought a few from Swiss Watch Expo and I would never consider buying from anyone else. They are kind and a trustworthy group to deal with. Check them out!
Great experience working with SwissWatchExpo. My Cartier Roadster was in perfect condition. Looks brand new. Very easy to purchase.
Great experience with customer reps, great watch, authentic purchase
Everything was as promised. Very satisfied!
Bought Omega Speedmaster, excellent price and quality!
Excellent customer service. Product received exactly how described.
About a year ago I bought the new Speedmaster Chronoscope retail, and loved that watch but have always wanted to get into a real classic Moonwatch. I found a beautiful Speedmaster sapphire sandwich on the SwissWatchExpo site and immediately inquired about a trade in. The response from Vlad was so fast!! He and Michael were wonderful during the whole process, and were responsive by both phone and email. The quote after inspection of my timepiece was excellent, very fair. The Speedmaster I purchased from them was in amazing condition. I purchased it at a great price, again very fair. I HIGHLY recommend SwissWatchExpo, and will be returning to them for future business.
I had a great experience with SwissWatchExpo. Prompt and friendly customer service. Watch arrived just as described online and I could not be happier. I plan on buying a future watch from this company again. I would also recommend them to anyone interested in purchasing a new watch! Purchased. VC Traditionnelle in Platinum with grey dial.
Have purchased several watches with them, and will continue to do so in the future, always a great experience and easily one of the best pre owned luxury watch sites to do business with. Amazing selection and stellar customer service. Ask for Michael!
Service, Service, Service!!!! What else can I say. We are looking for unmatched quality time pieces, SwissWatch Expo pairs Sales and Service Teams to exceed your expectations during the buying experience.
Received excellent service when I purchased the Omega Speedmaster. My salesman showed me a better option than the one I initially selected for basically the same price. Very happy.
Hassle free and guaranteed authentic product. This is my third purchase in ten years. Omega Sea-master. Cartier Santos and now a Breitling Superocean Heritage 2. I will complete my collection with SWE.
Everything that was described on their website was what I got. Smooth transaction, beyond that of my credit card company. The watch is beautiful, and everything that I imagined. Thanks SWE!!
About a year ago I bought the new Speedmaster Chronoscope retail, and loved that watch but have always wanted to get into a real classic Moonwatch. I found a beautiful Speedmaster sapphire sandwich on the SwissWatchExpo site and immediately inquired about a trade in. The response from Vlad was so fast!! He and Michael were wonderful during the whole process, and were responsive by both phone and email. The quote after inspection of my timepiece was excellent, very fair. The Speedmaster I purchased from them was in amazing condition. I purchased it at a great price, again very fair. I HIGHLY recommend SwissWatchExpo, and will be returning to them for future business.
I recently purchased a watch from Swiss Watch Expo. I was very pleased with not only the watch itself, but the process and attention to detail by their representatives. They communicated with me prior to sending out my watch to ensure that the information was accurate, and the watch was shipped very quickly. This was an excellent experience and I would certainly purchase from them again.
Great service and delivery time!!
The watch was as described, communication was excellent. I will purchase again from SWE soon.
Great watch exactly as described I appreciate the phone call to confirm details and shipping was fast will definitely buy from here again!
My experience at SwissWatchExpo was great - Vlad was very educational and patient throughout the process. I look forward to my next purchasing experience at this store!
Got exactly what I ordered. I would buy again.
Terrific online shopping experience and customer service. Got this two tone 16233 date just with a pyramid dial and love it. Fair pricing considering it’s well serviced. Will shop again on SWE 👍🏼
Jason was extremely helpful and patient with my questions. Thank you.
I had an excellent experience, Jason helped me numerous times, not only to find the right watch, but also helping with processing returns. I will buy my next watch from him.
I have successfully purchased watches on line at other sites..SwissWatchExpo was the easiest, smoothest, and the most expeditious process I’ve found. I highly recommend this company.
Great experience with Swiss Watch Expo! Worked with Vlad and the team to find the perfect watch to celebrate a special occasion. Also had a great experience trading in a timepiece and received a fair value for it.
Easy purchase. Watch was exactly as described. I’d definitely use SWE again for future purchases.
The experience was seamless and consummately professional. Vlad was an outstanding asset in helping me decide on the right timepiece. HIGHLY recommend.
What a great experience the ordering process from start to finish was spectacular exactly what I expected and more Service is a lost part of our daily living in America, not with your company keep up the fine work
Bought my first pre-owned watch from them. Couldn’t have had a better experience. I wired the money on Monday and had the watch Thursday and I live half way across the country. It was well packed and when I examined the watch it looked brand new. I don’t buy watches often but if I ever want another pre-owned watch I will be buying from Switch Watch Expo.
Great experience in purchasing my new valuable Omega watch. Vladimir was extremely helpful and very professional. I also appreciated post sale support and courtesy offered by Meg few days later. I will definitely buy from them again my next lifetime piece!
Extremely pleased with my experience purchasing a timepiece from Meg at Swiss Watch Expo. She gave me a FaceTime tour of their facility, introduced me to their CEO, and showed me a few different watches I asked to see. Honestly, she helped make me feel very comfortable with purchasing a watch online. Having had this experience, I would not hesitate to purchase from SWE again in the future. Shipping was very secure as well; the watch box was padded in an envelope, which was then in a small parcel box, and that parcel box was placed within a larger box; this seemed to be very secure packaging. This was a perfect surprise birthday gift for my wife who could not be happier with my choice for her!
Victor was so great to work with. We discussed what I was looking for then we FaceTimed to look at the actual watches. I appreciated his opinion, as I was selecting a gift for my son. The whole experience was easy and pleasant. And the watch is fabulous!
Perfect. Watch was just as described. Transaction was super smooth. And package arrived securely and swiftly. Delighted with my purchase. I’ll definitely be back for more!
I'm giving it 5 stars because of the quality of watch, the customer service repesentatives, and the fact that they held to their word about the return policy. My Rolex was a gift and I wanted to exchange it if necessary. I did exchange it and it was a very easy process! Despite the positives, getting inside this secured facility can be a hassle. My initial appointment wasn't listed, so the police guard wouldn't let me in. Some how they found me on a separate list and they apologized, but it was still inconvenient and unsettling. Although I understand the need for security, I also didn't like having a policeman escort me into the building. It's dark inside, they seat you by the door, and it doesn't feel inviting at all. Having said that, I love the watch and the people there are very friendly!
I was searching for a lady's Cartier tank watch. Swiss Watch has a great selection in my price rage and their on-line store provides excellent information about the watches for sale. The purchase was quick, simple and tracking once the watch was shipped was easy to follow. My wife was thrilled with her new watch and THAT was the whole point of the exercise. I will be back when the time comes.
Swiss Watch Expo did a excellent job describing the watch, what was included and it was delivered as described. I would definitely recommend iusing them for any watch purchase.
Great watch! Excellent price. Swift and easy delivery
Awesome experience. Second time purchasing a time piece from SweisWatchExpo. HIGHLY recommend!
Got my first Rolex at SwissWatchExpo. Jason was amazing, he setup a FaceTime call to walk me through a couple options within my budget and style and was super helpful. Really took the time to go over the condition of each watch and made me feel at ease purchasing from them. I would definitely come back to purchase again!
Thank you for helping me with my gift. Great experience
I purchased a watch for my husband from Swiss Watch Expo as a surprise for Christmas. Even though he hasn't seen it yet, I know he will love it because it is exactly as described and absolutely beautiful.
Great and fast service! Return customer.👍
SwissWatchExpo is awesome. They even called me to confirm the size of the watch. I will definitely do business with them again.
I had a great experience buying a Used Omega Seamaster Aqua Terra from Swiss Watch Expo. They were extremely communicative, shipped quickly, and followed up to make sure I had a good purchasing experience. My father in-law ended up buying a used Rolex the following week based on my experience and he was equally as impressed. I would absolutely recommend this dealer to others!
Excellent, seamless service. Watch arrived quickly, extremely well packed, and in the condition shown on the website. Will definitely us SWE again.
Thanks to Victor and Meg for spending some time with my wife and I. Meg was kind enough to FaceTime with us to help us choose watches for both of us. My wife purchased a Rolex and I purchased an Omega. They are knowledgeable and help you.
I recently purchased an Omega Speedmaster watch at SWE. Meg was extremely helpful in showing me the various watch options to choose from. Very knowledgeable in pointing out features of the watches and variations between them. Also very helpful in showing how to set and operate the timepiece selected
We appreciated the ability to talk with a representative to preview our watch via FaceTime.
Prompt response, watch better than expected, great people!
So I arrived at around open and I totally forgot to check and make sure the appointment was confirmed. They still got me in right away and we’re very patient and accommodating. They went above and beyond to make a disabled veteran very comfortable. They pulled out exactly what I was looking for. Victor got me set up quickly and was very kind. In and out within 10 minutes. Come here!
Thank you so much for your kind service over the phone and FaceTime. You helped answer my questions and made this a smooth process without being pushy at all.
Had a great experience. Clear sales process. Fast and seamless service. Fantastic product.
I highly recommend buying watches from Swiss Watch Expo. I have purchased several from here I believe 6 now. Everyone one has been perfect like new without problems. One I purchased and didn't like it and the return process was very easy. The VALUE is fantastic. Cheers to your team Swiss Watch Expo!
The best customer service, very pleasant rep. I’ll buy again. The watch is exactly how described. Highly recommended!
Contacted SwissWatchExpo and they called back almost immediately to address my concerns. That's what I call "customer service!"
I purchased a pre-owned Omega Seamaster from Swiss Watch Expo. It just arrived and I am beyond thrilled! It was packaged carefully and sent UPS 2nd Day Air at no cost to me. The watch is gorgeous and in the exact condition specified and matches the photos. I also got the warranty card, an appraisal, and a beautiful case and cleaning cloth. The price was excellent as were the financing options. This is my first luxury watch. When I am ready to buy another, I will purchase it from Swiss Watch Expo.
watch was in great condition and as advertised and the team was engaging
This was my first expensive watch and I really appreciated everything about the Swiss Watch Expo experience. From browsing to delivery.
Bought a Rolex explorer 2 as well as an Omega Aqua Terra and the watches are perfect, everything about them exceeds expectations. The packaging was high quality. Above all, the service delivered was impeccable. Give these guys a call on the phone and you will be happy you did
it was an excellent opportunity to start my collection. At first, I was a little skeptical and worried, but the multiple reviews gave me the courage to invest in this piece. Easy buying process, fast shipping , well package and beautiful Watch ! I am looking to see if I can find the next in my watch in my list. I hope I can find it on Swiss Watch Expo
Victor was Awesome to work with. He had a great attitude, showed me around the store via face time, wasn’t pushy and made me feel comfortable. The transition happened exactly the way he said it would. My timepiece (Breitling Bentley 6.75) arrived right on time and was even more Beautiful in person. I highly recommend working with SwissWatchExpo). + J. Spell
Love SwissWatchExpo!! Simply SUPERB customer service. Meg did a great job helping with the Rolex I bought my wife. The entire process was SO NICELY DONE!!
SWE are the best (Vlad). If you want to get the most value for your trade in piece, SWE is the place to go. They were very responsive and accommodating to my needs. I highly recommend them if you are looking to trade or purchase a watch. They are simply the best, shop with confidence you will not be disappointed. Manny
Awesome experience will def buy again from Swiss Watch expo
SwissWatchExpo was very good to deal with. No haggling...I tried :) Their process is defined, easy to use, and the communication was very good. We also did an exchange. It was a little cumbersome but understandably so dealing with the value of the product and the need to protect from thieves. I felt the price was very competitive and the service very good!
Great experience buying from SwissWatchExpo. They even called me to confirm the watch was the size I wanted. Watch arrived on time and in excellent condition. Everything associated with my purchase was perfect.
Great experience with the staff and owners with process of the right time piece.
This was my first time buying a luxury watch, and based on my experience, more than likely won't be my last from SWE. Got to the comfortable point where I was cross shopping between brand new and preowned pieces, and the exact one I was looking for was not only not in stock new within a hundred miles, but the price had gone up even more. Decided to keep browsing the preowned market between the usual suspects and what was available locally to me and found the exact piece I was looking for. A peach of an example of a Speedmaster 57 with no visual defects and keeping time (so far at least) to the tune of within 2-3 seconds a week. An absolutely stunning piece on the bracelet or on the leather strap I picked up specifically for it, and an amazing symbol to mark a milestone in life. A big shout out to Tim who I spoke to on the phone to schedule the appointment to see the piece in person and had some good chatting during the process -- and if you've forgotten, I came in with the Seiko 62MAS reissue -- an important piece in Japanese watchmaking to pair with this Speedy reissue which is also a very important piece in Swiss watchmaking. I'll be back someday to pick up another piece, I'm sure.
I bought a Rolex Submariner. The purchase was flawless! I got the watch in 3 days. The seller was very fast to reply to my questions. The watch was exactly how it looked in the pictures. I will buy here again for sure! Great experience 👍
I worked with Jason who was very prompt on providing service & helping me make my purchase of a planet ocean very smooth! Will be purchasing from SWE again SOON….
I love my watch. Thank you to Jason my sales guy for making it so easy. Definitely recommend the Swiss Watch Expo.
Vlad was amazing ! He would always answer my FaceTime, and be there every step of the way. Shipping was easy and my time piece showed up just 2 days after my purchase. Will definitely do business here again! Look at the way my Wimbledon shines on my wrist!
I worked with Angel on buying my dream watch! It arrived in excellent condition exactly how she described. Thank you!
Quick and easy. Loves the time piece, one of my grails.
Service was excellent. Bought a beautiful Omega. Overall excellent experience.
Great Experience! I have been shopping for a mid size Rolex Yacht Master for my wife. I found a almost new watch on the Swiss Watch Expo website. I called and spoke to a live representative and he answered all my questions. I felt good about going through with the transition. I sent them the monies trough a bank wire and a few days later I received delivery of the watch. Hassle Free.
What a wonderful service. Specially angel was very helpful.
Really pretty watch at a fair price. Arrived all cleaned up and running well. I might keep it and buy my husband another one! Thank you!
The people are amazing at SwissWatchExpo. I purchased a women’s rolex but the face was too small and returned it. I then purchased a Cartier but wanted to go back to a Rolex, so I returned it. I then purchased a beautiful men’s white and silver men’s Rolex watch. The Rolex mens dial is a perfect size for a me. I get so many compliments. The watch is beautiful and I couldn’t be more happier!. Thank you so much for working with me, being so kind, professional and understanding!. Love this place!. Would buy again!. From a happy customer.
Absolutely beautiful watch in mint condition. The service was excellent in every way; the FaceTime demo and every other interaction with staff was handled professionally and with great care. Delivery was timely and without any problems. I will not hesitate to purchase again
Anna Bridgers helped me find the perfect watch for my wife. She even advised on after market straps which was very helpful. The experience was smooth, shipping was safe and the watch looks just like the FaceTime review I did with Anna
I have nothing but great things to say about this company and their service. Purchased a Watch, and they helped me through every step of the way and even got it before I expected to receive it.
Ordered watch online. Watch came promptly and presented exactly as described. Was initially hesitant to purchase a pre-owned watch sight unseen; my experience with SWE put those fears to rest. Will use them again for future purchases.
These guys were great! Watch was exactly as represented and the experience could not have been better. Highly recommended!
Beautiful watch, just as advertised. The band was too small and Swiss watch expo found the links and provided great service
Highly recommended. This people are real pros at what they do. I purchased a watch and the watch had an issue that needed to be taken care of, kind of like buying a car and getting a flat tire a few days later, I called and spoke to Michael and he went to the extreme to make sure that I was satisfied. I called a few times to see what was going on and spoke to Jason who was also very professional. I was actually telling my wife yesterday how much I love my watch.
Great selection and quick shipment. Will definitely purchase from them again.
Great deal for an extraordinary and clean watch! Thank you SwissWatchExpo.
Jason was great to work with, watch was a hit with the wife, will definitely buy from again!
First Rolex purchase was seamless and I was welcomed and made comfortable. I was also educated during my purchase which made me way more comfortable and feeling assured I was getting an authentic product. Jason was helpful and knowledgeable. I walked away with a beautiful 2-tone datejust, 10/10 experience.
Very knowledgeable staff. Efficient service. I traded in two watches, received fair wholesale value and got a watch I’d wear more often and appreciate. Will most likely purchase from them in the future.
Requested for Facetime viewing and got a video tour of the entire facility. They also showed me 3 watches of the same model so it was very helpful. Got it within days with appraisal and warranty. Very happy with my experience!
Excellent customer service and very pleased with both pieces I’ve purchased from them.
Sales Consultants were excellent!! Worked with both Meg and Jason - both went above and beyond!! Also communicated via text chats and again, quick and thorough communication. Love the feature of being able to view the watch's via Facetime!
I had a great experience buying my omega seamaster from Swiss watch expo. The watch is just fantastic. Fast shipping. I recommend them for your next watch purchase
Great watch , got the breitling transocean . Will cherish it forever. Great delivery by Swiss watch .
Great experience, bought my favorite watch and it’s in mint condition. And saved almost $3k off the retail price
Easy to navigate and complete the sale. Very personable when speaking to a sales clerk on the phone, most helpful and informative.
Fantastic selling experience! Quoted me via email and paid what they quoted! Walked out with a check in 15 minutes. Great experience!
Best watches in Atlanta !!
Beautiful watch and excellent customer service. It was extremely easy to set up a FaceTime call. Shipping was fast. Great experience overall and would definitely buy another watch here again.
You have buy from Swiss Watch Expo for your next watch. Maybe pre-owned, but their expert watch technician' s make them look and keep time like a one. I will purchase from Swiss Watch Expo again!
My transaction was smooth and I felt/fell confident and satisfied with my purchase. The watch arrived as shown with me viewing it prior to buying via FaceTime. Unfortunately, and nothing negative towards SWE, even with me purchasing two additional links- it's too tight to wear. I will certainly return to Swiss Watch Expo in the future.
Absolutely fantastic experience. Would highly recommend and certainly will be using again.
Smooth transaction, beautiful watch
Vlad was fantastic and extremely helpful. I was simply browsing and enjoying my time in town and we ended up making a deal on a vintage sub. So glad I stopped in
what can I say...this was my third watch purchase and first trade with them and the whole transaction was smooth and easy. Mike made sure the watch I wanted was reserved for me thru the entire process. 3 days later my new dj 41 arrived and it was even better in person. Not one scratch or ding anywhere.Thanks mike thanks swe. Highly recommend you won't be disappointed.
Nice experience. Angel made sure I got to see the watch up close on a wrist on facetime and answered all my questions. She even gave me a tour of their impressive store. The watch was well packaged and arrived quickly. Thank you
The experience was exceptional. The representative assigned to me was very courteous, knowledgeable and welcoming as it was my fist time speaking with the company.
Jason was absolutely great. This was my first time buying a watch online and he was incredibly helpful. Showed me the watch on FaceTime, explained the purchase process, gave me a coupon they had running, and the item arrived in two days as promised.
I'm thrilled to share my exceptional experience with Swiss Watch Expo! Purchasing a Rolex from their website was a breeze, thanks to their incredible service. The communication throughout the process was top-notch, and they were always prompt in answering all my questions. I was pleasantly surprised by the lightning-fast shipping, which ensured I received my watch promptly and in perfect condition. Their professionalism truly sets them apart, and I couldn't be happier with my purchase. Swiss Watch Expo has earned my trust as a reliable source for luxury timepieces, and I highly recommend them to anyone seeking a seamless and enjoyable shopping experience.
I had a very positive experience buying a beautiful watch for my son. Almost 60 years since high school graduation, I still occasionally wear the watch my parents gave me and think of them when I do. We simply asked our son to do the same. He is thrilled to tell he receives complements regarding his gift. Thank you SWE.
Amazing watch and service! Will buy from them again. Trustworthy for an expensive purchase.
I gave SwissWatchExpo a try after finding two watches I've been looking for in good condition. I bought the less expensive one first to see how they operate. Pricing was good after looking around at similar models. The photos on the website really detail the condition accurately and I'm happy with my purchases. I will be back for more. Thank you.
Loved the whole process they do quality work for sure 🙏🏿
I have been to this beautiful store of an amazing selection of time pieces during my business travels to Atlanta. I recently purchased a time piece I really always wanted from the online. Buying an expensive item online isn't an experience for the faint of heart! However, I knew this business, saw it, and trusted them without fail. My watch showed up 2 days later in the exact condition they quoted, and I am extremely happy as I knew I would be! Questions? Call them as I did, and Meg was only happy to assist without pressure. Amazing experience!
The watch I purchased from this seller was competitively priced, arrived exactly as described and pictured and on time. The site was easy to use.
Superior experience and service AND an extraordinary watch!!!
Recommended by a friend and had a great experience. The staff is very responsive and knowledgable. Will definitely be recommending them to my friends who are in the market. Thank you!
Very competent and responsive
Hi There, These Guys are the best. I Invested buying a Panerai Luminor Marina 44mm, from SSW. the website very easy to navigate and the payment process also very good. The delivery was right on time. My First Watch from Panerai, I just love it. Beautiful Watch, something else,,, forget about it...... Would most likely recommend to any of of my Friends. I would also like to thank SSW, for being a good merchant! Would buy another watch from them, in the future. That's for sure!!!!! Luciano's.
Great customer service and follow through I highly recommend this company.
My experience purchasing a pre-owned Rolex Submariner from SwissWatchExpo was first rate. The watch looks brand new even though it is approx 30 years old. Completing the purchase was as easy as checking out at any online merchant and it was delivered before the scheduled delivery date. It is now keeping time as precisely as my iPhone (which gets it's time from a world time server so it's always correct) of course as long as I wear it at least every few days.
Purchased a pre-owned Panerai. The timepiece arrived promptly in two business days. Having the watch in my hands, I spotted two dings on the case and the sapphire crystal. Of course imperfections are expected when buying a pre-owned watch. But these were substantial and I've decided to return the watch. The overall return process was very smooth and the amount was refunded promptly.
Service was fast watch was as advertised very happy with my purchase I'll be buying more from them.
My wife has been wanting a Rolex meteorite face watch for several years. Swiss Watch Expo had a VERY nice watch at a reasonable price. With my wife's retirement it was time get her the watch she really wants. Summary of below: very responsive, fair price, quick shipment, excellent condition, and exactly as described. I would do business with them any time. The watch popped up on the website. I sent a message and asked to talk. They were very responsive and got back to me quickly. We reviewed the watch and details, they did a Facetime call to introduce their store, show me the watch, and address any questions. They don't really negotiate on price. They price fairly and stick to the price, maybe that was more because it is a relatively rare timepiece. They did give me a small discount that more than offset overnight shipping, allowing me to get the watch to my wife before she went on vacation, but don't expect to hardball negotiate them on what is fairly priced for the market. Condition was excellent and the watch is like new. It is definitely original, not a swindle/bait and switch situation. It came with box and papers; they were Asian origin but it is a used watch so that is not surprising. Doing business with Swiss Watch Expo will get you a nice timepiece at a fair price. You won't steal the watch but it will be a fair price.
I'm so happy I bought this watch from you. FaceTime meeting is very good idea. Watch condition is excellent. Thank you so much.
Very professional and informative about the Rolex products and current market conditions. Worked with Michael and Jason and they were both helpful and knowledgeable. They solidified my decision to purchase the GMT Master II.
Very thoughtful and convenient website (pictures of every specific watch) with ease of ordering. Also, descriptions of each timepiece, including scratches and dings, helped my confidence. Speedy shipment was tracked and secure.
Excellent service and delivery of a fantastic product, made my wife's birthday one to remember.
Thank you !!! I was not sure of the watch I wanted and we went thru several options, but the people at Swiss watch were extremely knowledgeable and very patient while I made may decision.
Great experience. Timely shipping, extremely knowledgeable. They even followed up on a few questions I had after the purchase. I would recommend highly.
Great customer service!! Their return policy is easy and hassle free.
Really nice timepiece and great service. Watch shipped before I expected and delivered in great shape. Will use this site again.
Watch was in perfect condition. Great gift.
Awesome masterpiece! I got the best. Service very excellent and safe. outstanding. Love my watch!!!
Overall great experience ! The sales people were easily available to answer all questions. Received a very nice watch.
Great experience. Rolex was in pristine condition, exactly as described. Each and every sales associate was patient and knowledgeable. I Highly recommend, and will be a repeat customer.
Megan is so helpful and right on it. You guys bend over backwards to provide the best service in the Luxury watch business. I will absolutely call you first the next time I need anything related to Rolex. Great job!!!
Great experience! Jason was very informative, polite & professional! Will definitely return!
Customer service was very good. Product listing and prices were very good. Would buy from them again,.
Great service, my watch looks perfect! I would highly recommend them.
Wonderful customer service. Beautiful Produce. Arrived as promised. I will deal with this company again.
The sale representatives we very helpful with my questions and concerns regarding pre-owned rolex
Tim was a wonderful person I will recommend him to friends and family!!
Highly recommend! I purchased this Omega Seamaster 300M for about 40% less than what the Omega retailer wanted at the local mall. I absolutely can not find any defects or scratches whatsoever. Looks pristine! I was skeptical at first, but I will definitely be buying my next luxury watch from SWE again.
Great experience. Beautiful timepiece. Process was seamless
All I can say is WOW! I had been looking for an omega seamaster for years and finally found it. It arrived on time and in such perfect shape. Also the box and documents were a great touch. I would use this company again for sure. A big thanks!
Incredibly great experience on a zenith daytona purchase. Michael was amazing as he provided information, history and FaceTime of their showroom and site and of course seeing the watch. Packaged and protected incredibly. First Class Service.
Awesome service I called many times and they were very cool and calm They answered all of my questions I would shop again
SWE is a very professionally run business. They’ll take the time to answer all your questions and make your experience a good one
Excellent service by Swiss watch expo. Extremely happy with my expensive purchase of Rolex. Michael cash was great to work with. Strongly recommended.
Career Watch experts who are tenured and educated on every aspect of the movements to the finer details on the design and craftsmanship. They are home to a Patek Philippe master watchmaker. The actual sales process being remote was smooth and I felt very comfortable the entire way. I had 2 facetime calls to observe the watch and discuss further details and also had 3 phone calls. Following the wire transfer, they gave me a courtesy facetime call to let me know they were shipping the watch and congratulated me.
Everything was as promised
Bought a fantastic vintage Rolex; the sales staff helped me find my particular year and sent a flawless piece.
Purchased several watches from SWE and experience has always been 5-star. Super happy with my new Day-Date. Jason and Michael went above and beyond to help me find the exact reference number I wanted. They even did a FaceTime for me to inspect the watch so I didn’t have to fly down to showroom. Watch shipped immediately after I gave approval and arrived next day. Looking forward now to my next seamless SWE watch purchase! Thank you!
Wonderful customer service, speedy delivery. Would not hesitate to purchase again in the future!
Great experience with SWE. The watch was just as advertised. The service and follow-up was superb. The watch arrived right on scheduled. I highly recommend!
Great product great shipping and great watch good prices
Very friendly and professional.
I ordered online, it was a great experience the merchandise was delivered on time and I was tracking it until it got to me, I had a good experience with the site.
Excellent experience from start to finish. I would highly recommend Swiss Watch Expo.
When I resized that it was impossible to find my Rolex in any AD anywhere around the world, so I found SwissWatchExpo, that included Meg and Jason that made my experience just super great. They were humble, professional, and extremely knowledgeable. Made my first Rolex purchase, I will never forget.. Bravo
2nd watch I’ve purchased from them and both times 10/10. Competitive prices and super fast delivery. When they say “excellent condition” that’s an understatement.
It was the best experience buying from them. The watch was outstanding and I will buy from them again. Thank you so much for a great experience
Excellent service, great price and quick shipping.
Great would definitely use them again!!!
Great experience with SWE and making my first online purchase for a timepiece. All details of the Rolex Datejust were published accurately and felt confident with the decision I made for my wife's 10year anniversary gift. SwissWatchExpo has my trust for future purchases.
Had trouble ordering online so I called and spoke with someone. Quick service and call back. Was able to place order and received in mint condition. Beautiful Omega watch. Would definitely recommend their company.
Easy to buy, watch is in good shape.
I purchased an unworn Sea-Dweller from SWE online on May 29 this year. The timepiece shipped the next day (Thank you Eugene) & arrived in excellent discreet UPS packaging on June 1. The Sea-Dweller was exactly as described on the site. A great addition to my collection. I'll certainly be purchasing from SWE in future.
Very professional, timely and quality product as promised
Super selection and service.
The watch was delivered as promised with documentation of certificate of authenticity and looks brand new impeccable, customer service, wood shop with Swiss watch expo again
I love my new beautiful watch. It was shipped to me in a timely manner.. The whole process was painless. I received several communications. All my questions were answered. They even called me on FaceTime to show how to properly set the watch. It’s a reliable place. I would definitely buy from them again.
Jason was a great help finding exactly what I was looking for……..I have other watches that I am looking for and i will continue to use Jason and Swiss Watch Expo. Thank you…..
Excellent site with detailed information and photos of the actual watch and any accompanying accessories, box or papers. The sales staff is very helpful and great to work with. I’m very happy with my purchase.
My wife loved the watch and I appreciated the prompt delivery of the item. Thanks again SWE Team
Very thorough and reputable place. Confident in purchase and appraisal recieved with each time piece. Hands down very accommodating and professional.
Glad assisted me with my selection of choices and was perfectly friendly and helpful. I was completely satisfied with my experience
The watches are very great products from SwissWatchExpo.
Good Service. You get a live person when you call. Very Satisfied
Excellent customer service and very timely shipping of purchase.
Great Price... 1st time buyer they educate / guide me through the process... Fast shipping and Original....
Answered all question quickly. Watch delivered on time and in perfect condition. Highly recommend and will use again!
Piece was exactly as described and was delivered timely.
Found on line. Ordered then called Jason who answered all my questions. It was an excellent experience.
Jayson from Watch Expo handled my first time purchase electronically with a one-on-one FaceTime consultation, and made the transaction a smooth successful one. Quick shipping and with extra thought, you can tell not only do they care for the product but also the experience. The Rolex 116234 is perfect; I am looking forward for future purchases! 10/10 HIGHLY recommend, you will not regret it.
Excellent experience buying. They were thoughtful and helpful throughout the whole process with no pressure to just make a sale. Finally a company that remembers how you want to feel when you buy something that is luxury and special in both sentiment and value. Thank you so much SWE!
I was very happy with the service. Rapid and safe delivery of the watch. In addition, I received excellent feedback when I asked additional questions over the phone.
Professional staff. packaged more than half way decent. great quality watch, no complaints.
Fast shipping, great customer service and communication. Loving the submariner!
Very happy with the purchase!! I will be buying from them again 😃 great service!!!
Nice selection, easy checkout, fast delivery. Received in excellent condition as stated on description. I will definitely return
This was my first time visiting SWE. Nice site. I asked to be notified if a particular watch came in stock... and shortly afterwards received an email from Tim, who recommended one that looked exactly like it - but a slightly different model. It was perfect. I saved $100 on this first purchase AND got another discount by wiring the funds from my bank. I had the watch in a few days. To my great surprise, the watch arrived with an Appraisal Report I can submit to my insurer! The only way this experience could have been better is if I had been told ahead of time all the extras I would receive. Excellent experience. I highly recommend SWE.
Excellent service and experience. Very trustworthy and reputable business. Aaron, was very professional and patient with my needs. Love the options they have and highly recommended SwissWathExpo.
Both the watches I bought were in excellent condition and delivered promptly. After I placed the order, they even called and patiently explained to make sure I understand the item and the size so I did not order something inadvertently. Very much appreciated. I would definitely buy from them again and would recommend it heartily to friends and family.
Excellent customer service. Will FaceTime you to allow viewing watches. Has a return policy on their watches: I would purchase from them again.
I purchase my first Rolex. I would definitely recommend this place to anyone looking to purchase a watch.
Updating my review! I'm on watch #3 with SWE and I still highly recommend them. The condition of watches I have bought from them have exceed my expectations every single time. They literally look new. Yes, some of them can be cheaper elsewhere but I don't like surprises. I really appreciate that they are OCD about describing the watches plus the photos are amazing. I talked to Michael on the phone or by email and he's really great to work with. Will it it be buy 5 get one free?
Easy transaction. As described.
The best! Awesome transaction, quick delivery.
My experience has been stellar with Swiss Watch Expo this past week. I accidently found them online and I found their website to be overwhelming with so many choices! I called them 3 times with different questions and got a very helpful human every time! I paid via bank wire to save the 3% on Friday and I was wearing my new Rolex GMT II by Saturday afternoon!!! Highly recommend and I'll be doing more business with them in the future!!!
Value, quality, and service were key elements in our exchange.
The purchase of the watch was seamless. They answered all my questions in a timely manner. Shipping was fast and secure. The watch is great. I had an issue with the bracelet as it was too small. I went on a chat with them, and they were fast to help me out and send me links for the watch. Will buy again from them!!!
Traded and purchased several watches with them over the past couple years. Excellent service and fair prices. Good business
Swiss Watch Expo is my new goto for all my luxury watch needs. I even needed additional links for my Omega and I had no problem getting someone on the phone to assist me with what I needed. Give these guys a shot you will not be sorry!!!
Well done. Always leery when dealing with someone found on line for the first time. Happy!
Simple, site information is representative of the product, and transacting/delivery was worry free and as advertised.
This is the 2nd watch we purchased at Swiss Watch Expo and will definitely buy more. Very happy with our Rolex purchases.
Excellent watch and fast shipping
Excellent experience. Never bought anything like this online without physically touching and seeing it. Plus always went through a trusted jeweler before and I didn’t know these guys from Adam. I expressed all this to them and they were patient, totally not pushy and explained to me who they are. The watch arrived as advertised, and the wife cried (good tears) when she saw it. What more could you ask.
prompt real person chat communication, helpful updates on the Daytona am interested in. Fast action on shipping, insured. accurate description and Full set of accessories👍
I had a great experience with Swiss Watch Expo purchasing my first luxury watch. Their website is great and easy to navigate. They have a beautiful showroom in Atlanta. Tim was very professional and was patient with me in sizing my 36mm Rolex Datejust. Competitive prices for a secondary dealer too. Overall a nice experience.
Great watches... good communication. Very friendly and efficient!
Great service. Called me immediately to confirm order and details of watch purchased.
It arrived super fast
I had been looking for a nice sports watch for my wife. I have been monitoring the auction circuit and had been watching a bunch of different Rolex watches for ladies. After 6 months it started to become apparent that I could get the watch I wanted from a reputable source for the same or less money with less risk. I found the watch on Swisswatchexpo and bought it. Shipped and was exactly as represented. I will certainly keep this site in mind for any future watch purchases. Great service and value.
Excellent selection and easy to purchase. Will definitely come again
I tried to contracting the company by email to ask a question and no one replied , so I decided to call which I recommend, it is faster. From there everything was perfect. I dont remember the name of the gentleman that answer the phone but he was very helpful, knowledgeable and professional. I have bought two watches from Swiss Watch Expo and I am happy with both purchases. Will buy again from this company in the future. I highly recomend them.
Fantastic service and selection. Very friendly and no pressure. Great selection of watches at amazing prices.
Watch was in excellent shape at a fair price. Shipped very fast and good communication and follow up. Would definitely buy another watch from SWE.
Extremely professional, knowledgeable, and happy to walk you through the whole process. As I don’t live in the Atlanta area, Jason was happy to schedule a FaceTime call, at my convenience, to show me the watch, their amazing store, and answer all the questions I had about the piece. The transaction was smooth, very communicative, and quick - overnight delivery on the weekend! Additionally, they provide appraisal paperwork for insurance purposes, which is a wonderful and unexpected touch! Highly recommended SwissWatchExpo; loving my 14060m!
Ordered a Rolex GMT Coke 16750 from SWE, arrived exactly as advertised. Pristine condition! Smooth transaction with great email communication. Would not hesitate to buy from SWE again. They have a tremendous inventory, quality items at very competitive prices.
I was looking for the hard to find Rolex Seadweller 50th Anniversary watch and came upon Swiss Watch Expo. They offered a good price, great communication and reliability, and the watch arrived in two days in pristine condition!! It was all in all a great experience!
This is the second time buying from your company! It was such a pleasant experience. Bought it on Wednesday night and the watch had already arrived by Friday. Needed to talk to a representative, and received the call right away. Even follow up emails were sent by SwissWatchExpo to ensure I was satisfied! The watch is perfect! Like it had never been worn. Definitely a 100% recommended!
Beautiful Rolex. It was delivered quickly. It was the perfect Mothers Day gift.
Fantastic service with item as described. I would definitely recommend SwissWatch Expo and will use them again in the future.
My experience buying a watch at Swiss Watch Expo was great! Vlad Gornea was able to find the perfect watch for me at a great price! I would highly recommend Swiss Watch Expo!!
Good morning from TX! I had an amazing experience working with Nancy and my new Cartier is terrific! SWE ROCKS! I'll be back! Jack
Very very satisfied, all went well the watch was everything they claim to be the service the delivery, very very satisfied . I do recommend Swiss Watch Expo.
They have an excellent selection of watches and the biggest problem was choosing just one. The watch arrived quick and was perfect. I will definitely be back soon for another one. They get new inventory a lot so it's great to check in regularly to see what's new. Very good prices and a very helpful staff.
This is the second time buying from your company! It was such a pleasant experience. Bought it on Wednesday night and the watch had already arrived by Friday. Needed to talk to a representative, and received the call right away. Even follow up emails were sent by SwissWatchExpo to ensure I was satisfied! The watch is perfect! Like it had never been worn. Definitely a 100% recommended!
Everyone at Swiss watch was incredible I spoke with so many different people I don't remember all their names but I do remember that Meg was very helpful I got an Omega watch for my birthday for my husband and he loved it so much that I then got him one from his watch for his birthday and his is equally beautiful services outstanding everyone is friendly and professional and everything goes off without a hit you guys know your stuff thanks we love our watch
I purchased an awesome watch, and I could not be happier with it. I was also very happy with the folks I spoke with on the phone, including Michael and Jason. So this was a really good experience, and I look forward to buying another watch again soon.
Vlad was very helpful and professional. I am very happy with my watch and will visit this site again.
Good accurate descriptions - large selection and market competitive prices
Wonderful customer service, great price, excellent authentic watches. Would buy from them again
Everyone was very nice and helpful throughout the buying process. I worked with Tim and Jason. I ordered a watch originally and prior to shipping Jason gave me a call just to make sure I knew that the face was on the smaller side. I ended up changing my order and I thought that was nice of him to give me a heads up. Once I received it, I realized that it was still too small so I returned it and exchanged for a larger watch. The returns process is pretty simple and as soon as you send proof of return shipping they will reserve the one you want. Thanks everyone who helped me!
Huge collection, great service and fair pricing! Will be back.
My experience was fantastic!!! I was a little unsure about buying a Rolex online, but Tim was very helpful and answered all of my questions. I absolutely love my new Explorer 2!!! I'm so impressed I'm shopping for another watch right now from Swiss Watch Expo.
Great customer service and watch is better then they describe it
A beautiful timepiece. Just as described.
Tim helped me find the perfect watch the celebrate my retirement from the Army and I couldn’t be happier with my Breitling Navitimer.
My wife bought me the 40 cm submariner and I loved it! It was in excellent condition and I have no complaints. I took it to a Rolex store and it was confirmed that the watch is real.These guys are legit!!! In fact, I am buying a ladies one for my wife soon.
Overall good experience, the product is as they advise, it arrived perfectly on time, the price was better than competitors, good communication.
Had a great experience. The website is easy to navigate so searching for the exact watch I was looking for was simple and easy. Tim was great once I had narrowed my search down, offering to FaceTime to show me the actual watch and answer any questions. Couldn't be more pleased with the whole process, I'll definitely be a repeat customer when I'm ready to make another purchase.
Great, easy experience with a wide selection of classic timepieces.
I purchased an awesome watch, and I could not be happier with it. I was also very happy with the folks I spoke with on the phone, including Michael and Jason. So this was a really good experience, and I look forward to buying another watch again soon.
The watch was in the exact condition as advertised, the transaction was quick and the watch arrived quickly. I will buy from them again.
on time an everything was better than described
EXCELLENT EXCELLENT customer service!! Jason was outstanding. My watch is perfect and exceeded my expectations. I especially liked the fact that the staff was able to FaceTime to see the actual time pieces in real time Overall awesome experience Kathy Allison
I had a great experience! The correct watch, represented accurately and priced fairly. I will be back here for my next watch.
excellent customer service. Jason was outstanding. loved the fact that the staff was able to FaceTime to see the actual time pieces. my watch exceeded my expectations and is absolutely perfect. highly recommend SwissWatchExpo
The sales team was great, and the timepiece was as good (or better) than described and shown. I am very satisfied.
This is my 4th purchase from SWE and as always, very smooth and professional. My watch is in pristine condition, and I love it. Already planning my next purchase!
Great store. Awesome selection and great customer service.
Watch was as advertised and well priced creating an experience that would lead to further engagement.
Very detailed professional staf and satisfied with the AP watch
Purchased online so didn’t chat with a Sales Associate but loved my experience. I had no doubts whatsoever about purchasing from such a reputable source - shipping and communication were perfect. I will definitely be back! Update - I texted SWE with a question, and they got back to me within 5 minutes and thoroughly answered my question. I had the pleasure of working with Jason and two of his other associates. Jason was SO great and offered to video call me to show me another timepiece I was interested in. His colleague was very knowledgeable about the particular piece I was eyeing and another colleague graciously modeled it for me since I couldn't visit in person - love these guys and their service!
The watch was shipped quickly and is exactly as described. Could not be happier with the purchase!
I was able to find the exact two tone Datejust I was looking for in excellent condition with original box and papers! Great workmanship. Thank you to Jason and Michael for their assistance. I love it and have received many compliments!
Recent purchase, Omega 2254.50 Seamaster 300m diver. All my questions were answered promptly and professionally. The watch came to me and looked like new! No wear marks were visible and the watch keeps great time at -2 seconds/day. Seamless, easy transaction and fast, secure shipping. This is my second purchase from SwissWatchExpo and I am quite pleased.
For those who may feel hesitant to make a luxury watch purchase online look no further. The associates at SWE are incredible. I ended up buying an older watch, described as excellent. It was mint and perfect. I will be a continued customer, as well as a fan of this company. Thank you for making my experience first class and stress free.
Quick shipping, item came as described.
Very happy with process. Watch was as described.
Blake was outstanding and very informative. Love my new day date Rolex !! Will definitely buy again!
Great experience, worked with Jason, and customer service was over the top.
This was my first buy online and this company is extremely professional. They delivered my watch on time and customer service was very professional answering all my questions.
Two watches with Swiss Watch Expo and two extraordinary experiences. I love the selection offered and love the service from all of the staff I’ve been in contact with. Definitely recommend SWE as the go to for securing your new watch babies!!
I bought an Omega Speedmaster from SWE. The shipping was very fast. The communication was great. The product looks exactly like the photos online and it feels brand new. I will be purchasing another Omega Speedmaster from them in the future. I have highly recommended them to my friends.
Great selection and attentive service. I’ll be back!
Great experience with photos that were true to watch received in beautiful condition. Excellent customer service!
Tim was very knowledgeable and helpful with the purchase of the watch and recommended extra links for the watch band. So very happy with SWE and will recommend to friends. Thank you. Sanford Myers
My Rolex came in excellent condition, I am happy with with my purchase
This is the only place to go for Rolex watches new or used. Very professional. MSJ
Your staff has been very helpful, professional and efficient in handling my purchase. They have stepped right up with solutions for my problem with needing more links and shown that they are knowledgeable about the products they handle.
Always a good experience. Appreciate the help and follow up. You make it easy!
The staff were knowledgeable and friendly and the experience was easy and fun! Will definitely be back. I highly recommend shopping with Swiss watch expo
I bought a Breguet Classic watch and Vlad was a sales person who assisted me. He was very helpful due to his expertise, professionalism and attention. It was a wonderful experience. Thank you!
Very professional I with transaction. Great quality item purchased. No flaws whatsoever. Provide all paperwork and box to validate authenticity.
Purchased online so didn’t chat with a Sales Associate but loved my experience. I had no doubts whatsoever purchasing from such a reputable source - shipping and communication was perfect. I will definitely be back!
I have wanted to replace a Rolex I bought new in 1985. I do not like the look of the newer watches and they are frankly overpriced. I have looked at several jewelry stores locally and about 5-7 of the popular well know internet sites. The Swiss Watch Expo site seems to be at the top of the group. They have a physical store in addition to their web presence, products have had maintenance done to them, completely authentic, descriptions are thorough, and the pictures are complete and very informative including serial numbers. In fact, Vlad one of the sales people, did a video call showing me the watch which was very helpful. I talked with Meg who was able to give me more information regarding their process of preparing these watches and helping me with my decision. Both of these people were excellent. In the end I got a stainless Rolex oyster perpetual date, reference 15210. It was Better than expected and it appeared in like new condition. Very happy with my purchase and the business. Perry
The watch I order didn’t work for me but the customer service was A1. I will definitely consider in the future.
First off, the pictures on their website are of their in stock, on hand inventory. The watch you see is the watch you get. The pics are incredibly detailed, high definition. If there are any imperfections, you will be able to see them so you can make an informed purchase. You will not be surprised by a scratch or scuff. I worked with Jason and he was incredibly helpful from answering my many questions and with the bank wire transfer. The watch was shipped out the very next day, UPS. It was packaged with care and extra padding for additional protection. I would highly recommend SwissWatch, a great, seamless experience and customer service was top notch.
I recently purchased a Tudor Pelagos from SWE. The process was very simple, the staff was very helpful over the phone and the watch was in better condition than I had hoped. It was excellent in every way. I've purchased many watches online and this was by far the smoothest transaction I've ever had. I am very pleased!
Beautiful inventory. My watch was delivered quickly and as depicted. Will definitely consider for future purchases.
This was my first experience with SWE and admittingly, I was nervous about the process. I am very happy with the process and with the watch that was sent! The watch (vintage Rolex 6694) came exactly as advertised and the communication from SWE was very professional. They called me several times to confirm the timepiece I had ordered and notified me when shipping updates came through. I would highly recommend SWE and I'll be back in the future!
Excellent experience and customer service. Ask for Vlad he is awesome!
Great and professional service through out.
Overall very good experience, nice very helpful staff, timely delivery
Great price and quick shipment. Excellent customer service.
Awesome and fast!!
My Cartier Tank MC arrived incredibly protected and in pristine, like-new condition. This is my first online watch purchase - what a confidence-inspiring transaction. Thank you, Vlad - your attention and pleasant nature was a large measure of what made the transaction so easy. I fear (well, it’s really my wife who fears…) I’ll be contacting you shortly inquiring about a JLC master/meteorite-face addition to the collection. A fine, fair outfit SWE appears to be - thanks—
I received the watch in perfect condition, exactly as described on the website. The packaging was also very secure, which gave me peace of mind knowing that the watch would arrive safely. My wife has been wearing a new timepiece for a few days now, and it has exceeded her expectations. The quality and craftsmanship of this watch are genuinely remarkable The watch itself is stunning and we have received numerous compliments on it. I am very happy with my purchase and would definitely recommend SwissWatchExpo to anyone looking for a high-quality, authentic timepiece. Vlad's exceptional service made the entire experience even more enjoyable. Thank you, SwissWatchExpo!
Great customer service!! Quick and transparent!!
Excellent watch, 100 % recommended.
I was a little skeptical when I saw the watch I wanted on Swiss Watch Expo, which was an older model Omega Seamaster Pro Diver 300m. It looked brand new in the photos. They haven't made this model for almost 6 years so I figured it must have some wear and tear just not visible or perhaps photo shopped out. I took a chance and ordered it anyway, preparing to return it if my original suspicions were true. When I received it I was blown away. A mint condition, 6 year old Omega SMP 300m Diver, my dream watch. I took it to my local Omega AD to have a link removed and even they were surprised to see this old an SMP in such pristine condition. I could not be happier with the quality of product and service I received from SWE. I certainly plan on doing business with them in the future.
I've bought from several other online stores and had pretty good results but was particularly thrilled with the Swiss Watch Expo experience as presented by Tim M. He helped me find the watch, a ladies white gold Datejust with diamond face, bezel and Presidents band and delivered as promised. Will use again for sure.
I’ve bought several watches from Swiss watch expo, the most recent a Cartier Rhonde Solo. Meg was very helpful and answered all my questions and provided excellent follow up. Once when she was busy with a customer. A polite gentleman, Blake who answered the phone was able to help me with questions regarding deployment buckles. Both Meg and Blake were very professional. Swiss watch expo provides high quality watches as advertised and an a staff just as impressive
To date, I have ordered and received two superlative examples of the Rolex Datejust from SWE. Both have the slate face and Roman numerals. Mine is a 36mm reference and the one I purchased for my girlfriend is a 28. I love knowing that what I am buying on the used market is assured to be authentic and in spectacular condition. I think the world of SWE and will be doing business with them for a long time in the future!
Great experience. Worked with Jason he was very helpful.
I’ve been working with SWE from afar for some time now by email and phone call. After several purchases and trade-ins I can attest that the staff all try to make you happy during each transaction. Their sales team and customer support are excellent. Shout outs to Michael Cash, Creed, Blake, Penny and Mitch! When you see a watch online that you like, call them and have someone look at the watch with you over the phone. It helps if you can’t be there in person to see the watch yourself. Ask questions! They’re very helpful and responsive. I trust them, even working from afar. They have beautiful watches and are very fair. A special shout out to Michael Cash for his extensive knowledge and explanations regarding each watch you’re interested in.
Excellent service and performance as communicated !!! Very pleased with the transaction
Honestly, hands down the best customer service experience I have ever had. The recommendations that were made allowed me to choose the best possible timepiece that I was looking for and I fell in love with my choice upon receipt. Extremely fast shipping, all the documents they referenced were present and the timepiece was extremely secured so that nothing happened to it in the time of transport. Hands down will order another timepiece at a future date!
Great experience love my new watch
Amazing experience! Great product and a wonderful sales team.
I have now bought two watches from SWE and both transactions went very smoothly. I will continue to be a customer.
Exceptional experience dealing w Tim who has been in the watch business for years locally and is very reputable. Price was very competitive and reasonable and the 18 month warranty on pre owned watches is great. Highly recommend.
Incredibly easy, fast experience. I bought a used Panerai from them and it might as well be brand new. Will definitely do business with SWE again.
Beautiful Rolex Watch and will pass to my Daughter when I buy a new one, thanks Swiss Watch Expo. Great selection of Watches. I wish I can buy them all!!
Everything was as expected. Completed order online without any issues. Watch was received in two business days as promised. The ladies Rolex Datejust is beautiful and looks like new! Extremely pleased with this purchase. I highly recommend SwissWatchExpo.
Ordered a nice Omega from them. UPS messed up the delivery, but SWE was on top of it and quickly addressed the issue. Also, there was a problem with my watch’s clasp mechanism. SWE did a phenomenal job taking care of the repairs, etc. Overall super satisfied with my experience with SWE. In e-commerce (or any type of business really) problems will inevitably occur. What defines a business is how they address the problems and keep their customers satisfied. In this case SWE gets 5 stars in my book. Will be a returning customer for sure.
The watch was beautiful, delivered quickly and I’m working order. I also think I got a fair price, in line with prevailing gray market prices (if not a bit below).
The initial purchase was very easy and shipping was quick. However, the watch that I chose did not work for me. The watch was in great condition and was exactly what SWE promised. The return process felt a little like "jumping through hoops," but I understand. Once returned, the refund was quick. I would do business with SWE again.
We were very pleased with service purchasing our watch. Special thanks goes to Tim for all of his help.
The experience was very good. The watch was as described and delivered promptly.
My experience with Swiss watch Expo was great. The salesperson was very knowledgeable and professional. The items arrived as planned.
Amazing customer service!
Good reasonable price and cute . Love it
I was looking for a vintage Rolex, and kept coming back to Swiss Watch Expo. Their information in clearly laid out, which makes comparison shopping easy. I ended up purchasing a Men’s Oyster Date, and I’m thrilled with the purchase.
Micheal was great to work with.
Watch came just as described.Blake was easy to deal with and made the whole process super easy. Will definitely buy from them again.
Five Stars for SWE! Super Happy with both my Rolex purchase 3 yrs ago and my Omega purchase in 2023.
Quick communication. Fast shipping. Easy to work with. Thanks SWE!
I dealt mainly with Meg and she was quite helpful, took me through a short FaceTime walkthrough of the shop etc. They worked with me, showed me watches on FaceTime and responded quickly (which honestly most big Grey don't). I selected a 216570 which was directly in it's current market range with card and box. I will say there's a microscopic print or blemish in the crystal which is not visible in the photos (they do great photos but in a way it's hard to see flaws). But they were very reasonable about it when I called them back, we discussed it and I could have traded it in for another bit chose to keep it for other reasons (model specific I liked the floating ghost hands). I'll just wait 18 months and send it to the Rolex AD for a full service if the micro blemish bothers me. But you can only see it in extreme sunlight or with a loupe. Overall very happy with the purchase and would do another one with them again.
They did great and were very responsive. I would buy from here again. Very professional
I recently purchased a Tudor Pelagos from SWE. The process was very simple, the staff was very helpful over the phone and the watch was in better condition than I had hoped. It was excellent in every way. I've purchased many watches online and this was by far the smoothest transaction I've ever had. I am very pleased!
Excellent service from my representative jason
They made it super easy to trade in my watch. Helped me every step of the way on the phone and even gave me a coupon code. The watch was perfect. Just as they described it. Highly recommend
Best quality Fast delivery 100% satisfied!!!
I worked with a few of the sales folks at Swisswatchexpo and found them all to be both, helpful and knowledgeable. The Omega that I purchased from them is in excellent shape and am happy with the purchase. They are not the most inexpensive to buy from but they did include a couple of discounts in to bring the price down some. The watch arrived on time as promised. All in all a very good experience and I would not hesitate to purchase from Swisswatchexpo again when I am ready.
Great experience with SWE on a mid-90s DJ, thanks!
I’m extremely happy with my purchase. Staff was great very professional and helpful. They also gave me a good price on my trade in.
I am a first time customer but have been collecting watches for years. I was looking for a particular out of production watch. Swiss Watch Expo had a few of them. I prefer box and paper sets and it was clear this had it. The price was also very competitive. Shipping was different than I had ever experienced but I understand why for insurance purposes. I wish there was an option that I could have the watch held at an actual UPS or Fed Ex facility for pickup so I did not have to wait around waiting for delivery. Other than that a great experience and I would do business with Swiss Watch Expo again when the time comes.
This company does what it claims in an organized and prompt manor. They are truly pro’s. Very attentive to your needs. Michael and Vlad were a pleasure to deal with!
Great purchase experience overall, would recommend.
They did what they said they would do and are a first class company, in my opinion. I purchased a Rolex and it was in perfect condition, just as advertised. I wouldn’t hesitate to buy another watch from them. I dealt with Vlad and Blake and my emails were returned quickly.
Blake was great to deal with. Super experience with SwissWatch Expo! Highly recommend
Beautiful watch in very good condition. The service was exceptional and very fast delivery. I highly recommend these guys.
Great service. Watch was in great shape. The sales people are really good about organizing a virtual showing
The experience and customer service was outstanding- I got a great speedmaster in pristine condition not to mention it shipped fast and was very secure. I will be purchasing from SWE again and highly recommend SWE!
I messed up and ordered the wrong watch. Exchange was super easy. Thanks!
For years Victoria, Blake and the staff at SWE have taken care of our family and our fine watch appetite. Over a dozen Rolex, Panerai and Cartier pieces. Most recently my wife’s new 31 mm ladies date just! Never worn, complete with all plastic… immaculate! We are so thankful that SWE is in our home city of Atlanta! Amazing service and incredible selection! Thanks Victoria for always making time for us!
I recently swapped my Omega Seamaster midsize to a Datejust 36. My experience with SWE, particular with sales rep Blake Dill have been exceptional. I appreciate the professionalism and promptness that I have received from Blake. One of the most important thing in doing business transaction is transparency and constant communication. In Blake at SWE, nothing within the transaction was a surprise and I am extremely happy with my Rolex datejust 36. I recommend SWE to any watch enthusiast that want to experience the watch collection journey.
Meg was very helpful. Thanks
Great experience with Swiss Watch Expo. Great service. Competitive pricing. Lightning fast shipping. If you are in the market for a new timepiece, look no further than Swiss Watch Expo.
I was a bit reluctant to purchase an expensive watch on-line, but the staff, support and certifications helped me feel more comfortable.
I love my new watch. Thank you !
From start to finish the purchase of my Tag Heuer Blue dial skeleton Chronograph was painless. Very professional!
Perfectly awesome with sales person Meg
I was traveling and seen a piece I wanted so I called Swiss Watch Expo and spoke to Meg who took great care of me. We Facetimed so I could see the piece, did the deal and she shipped it to me. It was perfect, Date Just 41 with the Wimbledon dial
My experience with SWE was great! All of my questions were answered promptly and my Cartier showed up on time and was exactly as it was described in the photo.
Great sales and customer service
My third purchase from Swiss Watch Expo. I would recommend them to anyone.
Excellent value and condition was as advertised
Talked to Michael and video chat before my purchase he was so helpful,I bought AP royal oak gold fair price and excellent service, highly recommended!!
Great place to shop, great prices and excellent customer service. Got what I needed and ordered swiftly. Thank you.
Angel was fantastic to work with. Went to visit the store a few times and she was very nice and knowledgeable. Very happy with my purchase.
For two years, I've searched for a very specific Rolex and I was able to find it here in perfect condition. Best part is it came with the original box and papers. The purchase experience was super easy and the customer service was exceptional.
Received as described. Excellent service. Fast shipping. Thank you!
Purchased a Breitling Superocean from SWE. Wonderful experience. The watch arrived on time as promised. I had a question regarding the watch when it arrived. I email SWE with the question and they called me back to explain on a Saturday afternoon. This was my first experience buying a watch of this value pre-owned from a company I had just stumbled upon during my search for the make and model. The watch seems great. I'm very happy.
Great experience. Was able to pre select a few watches to try on. Ended up leaving with exactly what I wanted!
Great service and watch was in excellent condition upon receiving.
First, I was skeptical about this website but after reading all the reviews especially with photos, I decided to purchased the excellent condition Omega Speedmaster and I was very happy that I purchased this beautiful timepiece. Thanks to Vladyslav Malevich for quick response to my email and contacted me through FaceTime so I can see the watch that I’m going to buy. And also the shipping is A++
It was truly a pleasure dealing with knowledgeable, prompt professionals
Great price, timepiece and experience!
Fantastic customer service and super fast shipping! Will do business with SWE again!
Excellent service and great experience purchasing my time piece !
Great service Fast delivery Everything received as advertised if not better Answer any questions you may have
I had an excellent experience purchasing my vintage Rolex from Swiss Watch Expo! Great website and customer service. The price was right and the knowledgeable staff answered all my questions. Shipping and packing were both superb. I highly recommend SWE.
Shopping for my wife’s Rolex at SWE was a real pleasure. Scary at first spending so much on a picture and description but the staff, Blake and Meg that I spoke with were so reassuring and customer focused. When the watch arrived it was just as beautiful as I had expected,! I would not hesitate buying another Rolex watch her, they are very honest and reputable, a great business to work with!
Was very impressed. Swiss watch Expo delivered exactly what they told me exactly on time and I'm very happy.
Very easy process. They worked with me to get the watch I wanted. Very happy with the process and will look to buy from them again.
I bought the Omega Seamaster used. I couldn’t be happier. The whole experience was wonderful. The staff is also so helpful! Just a great experience. Will be back for next watch soon.
I traded two watches toward a watch from SWE. Easy and simple transaction. I would trade with them again!
Very professional, a seamless process, the watch arrived in perfect condition.
Great Experience! Watch was as advertised. Great customer service I was able to get questions about my watch answered as they had the watch in their hands. Will be using them again in the future.
An outstanding dealer. I wouldn't hesitate to buy a fine timepiece from SwissWatchExpo.
Great experience. Would definitely purchase from SWE again.
Outstanding service! Outstanding price! Outstanding service my questions were answered almost before I asked.
Bought 2 luxury watches. Both came exactly as advertised. Great quality product at great price for condition. Fantastic customer service as well. I will definitely go back to SWE for future watch purchases.
Great service! And top selection!
I found SwissWatchExpo to be extremely professional. This was my 1st purchase from them. My salesperson was delightful, very helpful, and knowledgeable. I felt comfortable through the entire process. The support staff was great as well. The watch arrived exactly as expected and quickly. The entire process was smooth, comfortable, and quick. I will be purchasing from them again!
Very easy and smooth transaction. Kaitlyn assisted me with my vintage 1967 Oyster-Perpetual Datejust and ensured that all of my needs were met prior to me leaving. Will definitely continue to do business here.
Like the watch , great customer service, making sure the parcel came on the day they promised .
Vlad & Swiss Watch Expo have great inventory, were very professional, and followed through on an exchange within the specified time window to get me my perfect watch!
Safe, Great Customer Service...Will Buy Again!
Great watch, great service. Very easy to work with.
Wonderful service and experience. Watch was described as “excellent condition” and exceeded expectations. Would not hesitate to buy again.
The service was perfect and fast. They are very professional and to their word. The watch that I ordered was exactly what it looks in the pictures. I was very satisfied with this experience.
To be very transparent I am not one to write reviews, but I felt compelled to share my experience. I want or start off with the customer service and the shipping process and then I will get to the real gem. So, I initially contacted SWE and spoke with Vlad. I know that I can sometimes be a pain to deal with, but Vlad showed patience, professionalism and expertise throughout the entire process. Class act.. / Shipping was exactly what they said it would be. The item was well packaged and sent out in a record speed. I want to tell everyone who may be having doubts about purchasing a fine watch piece online as I did "DON'T HAVE ANY DOUBTS OR CONCERNS" this company goes above and beyond to ensure you get 110 percent satisfaction. I can't thank you enough for removing my anxiety and fear. Now on to the best part. This has been my dream watch since I can remember, and the dream became reality today. SWE we will see each other again I guarantee it...
Great service. Real good working knowledge. Great price.
Very responsive customer service. Fast shipping, like on the same day I purchased my watch will definitely buy again
Great customer service from initial inquiry to last follow up. Everything delivered and taken care of as promised.
They have the most wonderful customer service! VERY knowledgeable about their watches. They kept me updated with the shipment…which was very fast. My husband was in tears when I gave it to him. I highly recommend this company if you are searching for a nice watch for a good price. I look forward to purchasing a watch for me next.
Swiss Watch Expo has been my go-to store for adding superb pre-owned watches. SWE ordering is very easy if your order on-line and by phone the customer service is exceptional. SWE has professionals who are extremely knowledgeable about watches. Being a repeat customer shows that SWE is the watch store for repeat customers. How many stores do you know that can do that?
Great Customer Service, along with amazing watches!
Excellent Deal from SwissWatchExpo, bought a Rolex excellent quality, Thanks
Amazing service, fast delivery and beautiful watch! Better than the pictures. Thank you, SwissWatchExpo!
The people at Swiss watch expo are top notch…Described the watch I was looking for and they found it for me…could not have been more beautiful and perfect!
Highly recommend! I talked to Michael on the phone before my 1st purchase and he was so helpful. I bought two watches that were 20+ years old. They're both in amazing condition and I'm really, really happy with them!
Very efficient and prompt delivery. Entire transaction handled electronically without any issues. Was kept well informed via email about order status. Overall, excellent in all aspects.
Watch didn’t work for me but customer service was good and return was easy
This very special purchase was handled beautifully by Meg every step of the way. I love my watch and will treasure it forever!
The website was very accurate and had a great selection. It shows the actual watch which is important. An 18 month warranty was the best I could find while shopping around for a previously owned watch. The positive press in various business publications gave me comfort that the company was well known and legitimate. My salesperson, Vladimere, was helpful and patient and told me to carefully look over the watch when I received it and call him with any questions or concerns. I am a very happy customer.
Lydia was quite helpful and knowledgeable. Watch arrived exactly as described. I would recommend this company to others.
Staff was very helpful and even gave me a virtual tour of their store. Had a great experience with my purchase. Highly recommended!
Great customer service and support
I purchased a Cartier Roadster XL from SWE and everything went great. Watch arrived quickly and was as described. Would purchase from them again.
I Bought Three Watches Got on Time also saved Money wired Recommended , I am very happy 😃
Fast response, was able to FaceTime with my choices and walk me through everything. 100% authentic and great inventory.
Fair price. Great photos and description: watch was as described. Shipping time also as described. Nice touches: SWE travel case and shopping bag, even though purchased online. Very protective packaging for shipment.
Can’t say enough about the awesome experience with Michael! Great customer service, great product
I have been looking at buying a Rolex for years and finally decided to do it. After a lot of research I settled on SWE and they are very accommodating and professional. The whole process was easy The Rolex is authenticated with original box. Great price. Thanks SWE.
First class service and could not be happier with my new Cartier. Highly recommend Swiss Watch Expo
I have purchased 3 luxury watches from SWE. 2 have been online and one from the showroom. Each purchase has been flawless. This time I got my dream watch. My Rolex Sea Dweller ref 16600. Their selection and customer service is 2nd to none and Vlad was excellent.
Great service. Great products. The process is simple. This is a great company to do business with.
First off very professional and friendly staff. Meg took care of me, from educating me on the history of their establishment to ins & outs of the products I was interested in. If you are looking for a nice timepiece and want to get your dollars worth go here! This place is next level and Meg is awesome!
My experience with SWE was absolutely amazing. I picked the watch that I was interested in online and was set to get it shipped to my home and then realized as an over the road truck driver I was going to be in Atlanta Georgia. So I made an appointment and went in person to pick up my absolutely gorgeous timepiece. OMEGA SEA MASTER PLANTED OCEAN. My interaction with the sales team was nice and smooth and an enjoyable experience. The whole process took about 15 minutes and I was on my way with my purchase. Oh yeah!!! One of the team members helped me immensely to find some where to park my simi truck she went well above and beyond the job description to help me fulfill my purchase. I will be soon picking out a timepiece for my wife and will again be shopping with this wonderful business.
Great product as expected; fast delivery!
I purchased a Rolex Datejust 41 yellow gold, silver dial, 126333 from Swiss Watch Expo and it was an excellent experience. It was my first time ever buying a watch online. I spoke to Vlad then Michael they were friendly and honest and made me feel very comfortable and confident with this purchase. I did my research prior to purchasing and my local watch guy could not come close to the watch I purchased at SWE. I bought the watch on their website it arrived as described in excellent condition two days later. I am very happy with my purchase and I highly recommend Swiss Watch Expo!
Wonderful experience. Blake was great.... Great company to deal with... Love my newest Breitling.
Very high quality operation.
Very easy to deal with. They do what they say they will do!!
I purchased a Rolex Datejust 41 yellow gold, silver dial, 126333 from Swiss Watch Expo and it was an excellent experience. It was my first time ever buying a watch online. I spoke to Vlad then Michael they were friendly and honest and made me feel very comfortable and confident with this purchase. I did my research prior to purchasing and my local watch guy could not come close to the watch I purchased at SWE. I bought the watch on their website it arrived as described in excellent condition two days later. I am very happy with my purchase and I highly recommend Swiss Watch Expo
Great communication and customer service
Fantastic service and exceptional quality of product! Will definitely do business again with SwissWatchExpo.
My consultant, Meg, was an absolute pleasure to work with! She was very helpful and accommodating while I made comparisons and then, my final selection in store. She was also available later by phone to answer any remaining questions about proper care and maintenance. Overall, I am pleased with my experience and my purchase!
Swiss Watch Expo is awesome! They take time to show you the watches you are interested in via facetime, they answer all questions, and their watches are beautiful. I highly recommend them to anyone!
Fantastic transaction all the way through!
Always a great experience purchasing from SwissWatchExpo. It’s easy from start to finish.
Angel was great very helpful and the watch was in mint condition as promised would buy from them again Great experience
Excellent service, even did a return and purchased something else. All very smooth. Sales team is great to work with.
Meg is a sweet. The whole team are very efficient in all aspects. The watch I got was said to be in excellent condition but to me it is just like a brand new one. Very happy with my experience with SwissWatchExpo. I definitely recommend.
It was really good! Staff friendly and helpful. Merchandise looking very good
I was amazed at the perfection of the watch. I arrived in immaculate condition. And, it was priced well below watches being sold by other dealers. I would, without hesitation, recommend SwissWatchExpo, to anyone looking for their next premium watch purchase.
I worked with Meg and Vlad and both were amazing, we did a video call so I could see the watch I was buying and I also got a tour of the store so I could see the business was legitimate. The watch shows up and it was perfect!
Okkkkk. my intention was to spend nothing more than 30k on a Rolex watch but when I was shown the watch for the worth, I was disappointed at the size until Meg was like, I have another one that is bigger which was 36 mm Rolex President Day Date Rose Gold Eisenkiesel Stone Diamond Unworn. When I tell you this was like a car on my wrist, trust me It was a Lexus or Mercedes Benz on my wrist. I couldn't resist the beauty, the class, and the sophistication of this watch plus a great investment it will be in the future. I can't thank Meg and Michael enough, especially Meg for not giving up on me and following up with me throughout the entire process. This is my second watch from this company and trust me you'll never regret doing business with them. Thank you, the entire Swiss Watch Expo, and looking forward to seeing y'all soon :)
Purchased a Rolex Datejust - phenomenal customer service. Took it to my local AD to be authorized and everything came back perfect and authenticated. I plan on purchasing more from Swiss Watch Expo.
Great experience, very informative and helpful, Meg was great!
It was a great experience shopping for my Rolex, and I loved every minute of it.
Angel was great! They were fast and easy to work with. I was so excited to give this watch to my husband as a surprise
Great experience! Very friendly and helpful staff!
Swiss Watch Expo 5 Stars When I trade up, this is where I will go. 1stDibs (secondary seller platform) zero stars, will never use again.
I am a first time buyer from SWE, an avid watch collector and am located in Australia. Put simply, my first toe in the water with the SWE Team has been one of the most enjoyable and satisfying purchasing transactions I have experienced. Fantastic and prompt feedback from Michael Cash in response to my enquiries, plus sensational pricing and coupon offers and all topped off with first class service and back office attention to detail Lydia Abdulahi. What a great team you both make. Oh ... by the way .. my chosen watch arrived in 7 days from Atlanta to my home in Australia and ... WOW .... the watch condition was even better than described on line, and I couldn't be happier with my decision to try SWE's great range, pricing and 5 star service. You have won me over guys. 6 STARS .....
Quick and easy transaction and very fast shipping!
I ordered an Omega Seamaster with the large indices. The watch arrived as described cosmetically, and in good working order mechanically. I dated it as a 2006 via the serial #. The customer service I received was friendly and informative. I certainly would recommend this company.
Top notch service all around. I purchased a watch that ultimately was too small. I returned and paid the difference on another watch. Vlad was great to work with from beginning to end. Will be back for sure !
Without a doubt I would highly recommend this company Nick my sales rep answered my questions and called several times with updated information I look forward to purchasing my next watch with them
Professional and friendly
Fast shipping great communication and the watch I received was as advertised!
I am very pleased with the experience that I had with SwissWatchExpo. They were very responsive and even went out of their way to set up a video call with me to show me the watch as I was not able to be there in person. Michael in particular was my point of contact, and I have seen that he is very knowledgeable in the field and is pleasant to work with. Highly recommend.
Great website. Fair pricing. Efficient payment portal. Quick shipping. Watch was exactly what was represented. Very happy. Would use SwissWatchExpo again.
I have purchased a number of watches from them. Their prices are fair, and the product descriptions and details are accurate. Even when there was a mechanical issue with one of the watches, they repaired it and covered it under their warranty.
Great company to do business with! No hassle refund next day. Purchased 3 watches and always great experience.
I was looking for a particular watch and found one that I really loved on the SwissWatchExpo. I had some questions and spoke with one of the most helpful staff member. My question was about a Cartier watch and the representative that I was chatting with connected me to a Cartier expert. He was extremely knowledgeable, gave me his background and made me feel completely confident with my purchase (I am so sorry I can't mention you by name . . . I thought I had it written down but cannot find the paper I wrote it on)! Great experience and customer support. I will definitely revisit SwissWatchExpo the next time I am in the market for a watch!
Great experience and fast delivery.
So glad I purchased my watch from Swiss watch expo. Extremely easy process and all of the documentation, info about the quality of the watch, and photos were perfect and accurate. Would absolutely purchase again through them!
First off very professional and friendly staff. Meg took care of me, from educating me on the history of their establishment to ins & outs of the products I was interested in. If you are looking for a nice timepiece and want to get your dollars worth go here! This place is next level and Meg is awesome!
i enjoyed the delivery process very professional excellent customer service
Professional staff and easy to work with.
Great sales people! Easy purchase, watched described as " excellent" it arrived quickly and exceeded my expectations. I wanted to see how this transaction went before purchasing another watch. I be buying another from them soon. Video showing wS helpful, I worked with 2 sales people, Michael and Angelic both super knowledgeable and professional
Purchase was simple and seamless, shipping was next day. Watch was perfect, as described. Will definitely purchase from SwissWatchExpo again!!
Another great experience with Swiss Watch ! I love the Quai D'lile, VC!
Very kind and helpful thank you!!!
The representative i worked with was very helpful and the watch looked brand new. I will definitely be buying from them again in the future.
Making a big purchase online can be often scary. The team over at SWE went as far as to FaceTime me and show me everything before ordering. Everything arrived fast and as expected. I will be returning for business on my next purchase for sure. Highly recommend!!!
Even though I wasn't able to purchase anything. The sales people were friendly and helpful. I appreciate their advice and knowledge. Although I talked to 2 helpful sales men, I can't recall their names. If you have a few salesman's names, I'm sure I would remember if I new what men worked the afternoon I called . Anticipating to hear who worked the afternoon I called.
Incredible experience! Loved working with Angel. She was patient, kind and helped narrow down options. Highly recommend!
I had been searching online for a bit and my watch was a new arrival. It was exactly what was represented and an easy transaction. I highly recommend SWE for any watch purchase. BTW...I LOVE MY ROLEX WATCH!!!
Great service! Love the watch and will definitely purchase again
Amazing service. It was quick and reliable. They made sure what I ordered was what I wanted. Would 1000% recommend
The watch was as described - in great working condition and looks amazing. Delivery was super fast and wrapped up securely.
Great experience! I was a little nervous buying online, but when the watch arrived it was exactly as it was presented. Would not hesitate to shop SwissWatchExpo again.
I had a wonderful experience working with Vlad! He FaceTimed me numerous times and even helped me shop for the best deal I could get from SWE. The package arrived on time and we are so thrilled! My husband was very excited to receive his 15 year anniversary gift. Thank you SWE we will be returning in the future!
Bought my first Rolex from these guys and it was a very easy process. Watch was in perfect condition as described, and looked great. I received my new watch within 2 days from placing the order, and couldn’t be happier. Will definitely be using them again for my next Rolex.
The representative was very helpful and informative however the price of the watch was way too high and they were unwilling to lower it at all. I purchased a watch from another store.
Everyone did a wonderful Job! Great experience!
Swiss Watch Expo knocked it outta the ballpark again. Wonderful experience with my exchange. Flawless timepiece. I would like to thank everyone for their assistance, especially Blake.
The Breitling watch we received was authenticate, beautiful and came with the appropriate documentation. I decided to return it and go with a different brand. There was nothing wrong with the watch, just decided on something else. The return was seamless and fast. I will continue to use Swiss Watch Expo for beautiful pieces.
These guys are PROFESSIONALS!!! They are calm and considerate and take the time to find a piece that truly suits your needs. i will continue to get m Rolex's from SWE as well as get them serviced there. Thanks to my salesman Vlad for everything. See you again soon.
Haven’t worn the watch yet as it was purchased in advance of an anniversary. But, the shopping process was easy and professional. I will only deal with Swiss watch expo in the fut!
I purchased a Pre Owned Rolex. The watch was in excellent condition as described on the website. I took it to my local watchmaker to authenticate. He confirmed it was all correct. The bracelet was missing 3 links. The local shop had them in stock. Was able to wear the watch same day. Overall very happy with the purchase. Would use SWE again.
I've been dealing with SWE for going on 20 years now and they seem to get better each year. Their new location and the quantity of watches they have is one of the biggest in the USA. Don't take my word check out their website...all those watches are In-Stock. Big thanks to Michael Cash and Victoria for their help on my 4th Rolex from them. Also if you looking to sell or trade in they are one of the easiest to work with.
SWE is just incredible at what they do, with service to match. I took in my two Rolexes which were both in dire need of a service, and they came back looking new! As a Rolex owner for over 20 years, I can tell you they know their stuff and carry incredible inventory and offer good value. Eugene, Victoria and the whole team at SWE are true professionals. I'll be back - they are like family!
For the most part I’ve had good service. I haven’t worn my watch yet because some links needed to be ordered and added and I just received my links. Praises to Alec for helping me out. He followed up about an issue I had and we got that resolved fairly quickly.
SWE is just incredible at what they do, with service to match. I took in my two Rolexes which were both in dire need of a service, and they came back looking new! As a Rolex owner for over 20 years, I can tell you they know their stuff and carry incredible inventory and offer good value. Eugene, Victoria and the whole team at SWE are true professionals. I'll be back - they are like family!
The service was fast and the person helping me was extremely knowledgeable. Getting a brand new Rolex is next to impossible so the used market is flourishing. The first time I have ever spent $51,000 on a credit card. I love my Rolex YachtMaster II
Meg was so knowledgeable and wonderful to work with! Will and have recommended!
I ordered my watch 2 weeks ago. It was shipped in a timely manner and the piece was even more stunning than its pictures on their site. I have directed family and friends to work with SWE. Appreciated Alex's time and professionalism.
Well I just got a Rolex from SwissWatchExpo fist time I am buying on line With support From Sw.I am very pleased Thanks all
Excellent service and price! I will buy from them again.
This was my second purchase from SWE. The whole buying experience was simple, comfortable and fast. I can confidently recommend them and will ship with them again soon.
It's pleasant to get advised and make a purchase from the company. Angel was very responsive and attentive to our needs.
Wonderful customer service and extremely happy with my purchase!! Will definitely use SwissWatchExpo again and again!
I had a great experience working with Vladyslav. He showed me every angle of the watch and he answered all of my questions. The transaction and shipping went very smoothly. I will shop here again and recommend them!
Amazing service Ann’s support, great watches
Customer service was great. They provide you with a professionally tailored service. By appointment always works for me. I was able to reserve the timepiece that I was interested in. When I arrived my selections were ready for my viewing and to try on. I'm very well pleased on the quality. They sized my timepiece to fit precisely and an appraisal was also provided with my purchase. Which saved me the hassle of getting one. I will definitely recommend to buy here.
I've had been searching online for a bit and my watch was a new arrival. It was exactly what was represented and an easy transaction. I highly recommend SWE for any watch purchase. BTW...I LOVE MY ROLEX WATCH!!!
I was referred by a friend/watch collector. Really enjoyed working with Vlad. He was super informative and helped guide me through my decision. Extremely happy with my purchase and would recommend Vlad/SWE to my friends!
They do great business! Beautiful Watches. Quick delivery, an appraisal. I have purchased two watches from them. Great services and zero complaints. They have a large inventory, but if you like something, buy it cause it turns over quickly. The one thing to be careful about is the wrist size for the watches. Many don't come with all the links. So make sure you know your wrist size. For example I thought I had a 7.5 wrist. I do. But I need a 7.75 cause 7.5 fits, but it isn't as comfortable as I would like so I needed to go to an AD to buy an extra link for 245 bucks. So keep that in mind. Otherwise, full box and papers and beautiful conditional. I don't know why folks lose their extra links.
Very happy with my 2005 Rolex 14060M, it arrived in perfect condition and without any signs of over polishing
In a nutshell, SwissWatchExpo was exemplary. The watch came exactly as described and in excellent condition. I won’t hesitate to shop with them again.
My husband saw and liked a watch on your website. By the Grace of God I was able to purchase it for Christmas and he loves it. I would purchase again.
It was a pleasure to deal with this company. They are not necessarily the cheapest prices for the secondary market but the watch was perfect, exactly as described. I would buy from them again.
I highly recommend Swiss Watch Expo. I purchased a date just and I got it within 2 days of purchase. Beautiful watch and great service. I highly recommend them to anyone looking to buy a watch
Rolex Datejust 36 Black Dial Railroad Track 116234 18k White Gold Fluted Bezel with 906l Jubilee Bracelet
Buying online is not always easy, Especially a Large purchase. Blake helped me with this process. I bought this as a surprise and Blake really helped me out. Very happy with everything.
Great, my watch was stolen a few ago, I found a similar one and I am very happy with this purchase
Very professional,knowledgeable,helpful company will be a repeat customer
The whole process of identifying, purchasing, and having the watch delivered was seamless. Definitely recommend SwissWatch Expo to everyone looking for a Rolex or other high end timepiece
Have purchased many new Rolex watches from Authorized Dealers but purchased a mint condition pre owned from Swiss Watch in Atlanta. Overall great experience.
Highly satisfied with SwissWatchExpo! Staff is courteous and truthful! 5 stars
The experience was seemless and that watch made it on time for Christmas.
Was a bit nervous to make such a large purchase online without actually seeing the watch, but I decided to take a chance on it due to other largely positive reviews and I'm not disappointed. Got a 20 year old Rolex watch from them and apart from a very minor scratch on the crystal (which can be relatively cheaply replaced if desired) it looks great. It even came with the original box and papers. It keeps precise time and has a good power reserve. To look at it, you'd basically think it was new (though my wallet knows the difference.) I'd definitely buy from them again if I go looking for another watch!
Great experience, professional and prices are good!! Thank you SWE I will be using them again.
The watch selection was great, only problem was with the purchase was with the pay system. It wanted to use PayPal, so we were charged an additional watch, but got it resolved several days later. Watch was sent right away. Watches were in the condition as described, well worth the purchase
My wife loved the watch. Watch was perfect exactly what was pictured. Great experiences 👏
I received exactly what I ordered for a great price. My wife loves her Rolex.
Great experience overall. Meg was extremely helpful and provided excellent assistance.
I had been looking at a particular women's Rolex watch and style but did not want to pay full price at the local fine jewelry store. I didn't work with a sales rep directly, rather I found SWE online when looking for authentic Rolex's and authorized dealers. I happily found a great selection of women's Rolex's in the smaller, daintier style I wanted. More importantly, they were all on sale and the one I originally wanted was 50% less than the local jeweler!!!! I couldn't pass up such a good deal for a quality and authentic Rolex. My purchase arrived promptly in discreet packaging but the actual gift box, and classic red rolex case, were really nice. An pleasant surprise was a free black SWE travel case with cleaning cloth. Finally, the purchase thank you note along with the appraisal certificate were extra special touches. Super happy with my SWE purchase and will definitely refer friends to SWE!!!
Great merchandise, what you see in the pictures is the actual item you get, easy process and very fast delivery! I am happy with my purchase! Thank you!
Found the Watch I wanted and called and spoke to a very helpful woman who helped me with a snag getting to the final step! All went well! Watch came in two days! Thankyou!!
These guys are first class all the way-I’ll certainly do business with them again! Highly recommend!
I knew I wanted a yellow gold, midsize Rolex, with a diamond bezel and markers. New ones unavailable and pricey. When a preowned one became available, you prompted me to act right away, as they sell so quickly. I bought it and I’m very happy. As they say, you can’t wear a gold bar on your wrist. It’s also, not a bad investment, if you wanted to resell, but NOT me. I love it.
Class A-1 watch seller! Incredibly professional and knowledgeable. SWE's customer service was one of the BEST experiences I've ever had. They sincerely care. Products and presentation top-notch. I hope to be a return customer. Thank You!
Better finish and result than I expected. Exactly what I purchased, pre-owned Cartier women's midsize Tank two tone, Francaise. Box, papers and finished in like new condition with warranty. Paid a little more but got what I paid for.
Love my new Sea-Dweller! The watch arrived in perfect condition and sized right. They listened to me and did exactly what I wanted when it came to sizing it before shipping. I will be purchasing my next watch from them.
I ordered a watch for my husband for Christmas. The entire experience was fantastic and the watch is beautiful. I would definitely order from here again.
Awesome experience; helpful staff, nice inventory, and purchased a gorgeous watch that my husband loves. Highly recommend.
This place is the best of the best. Genuine people and products. What you see online is exactly what you get. This is my second time doing business with SWE and I will continue to give them my business
This was my second purchase with SwissWatchExpo they have an excellent costumer service, very knowledgeable about their watches. The watch I got came in pretty fast and it was all that was described and more, I'm really happy with my purchase. Cant wait to do business with them again!
Great experience !!!! Worked with Meg and Vlad and they were most helpful and patient and easy to deal with. I will definitely be doing business with them again soon.
Fast shipping, incredible quality. Even had the watch verified at a local Rolex services when in received it, and they were amazed by the quality.
High recommend. Watch was in perfect condition and arrived right on time. Very knowledgeable staff and service was impeccable. As an avid and long-time collector I had never purchased a watch on-line. Swiss Watch Expo has changed that. I will be a repeat customer.
I felt with mike and he answered my questions and the watch came in excellent condition
They have excellent customer service and unbeatable prices. Just bought my second Rolex before Christmas. Had a small issue. They covered shipping both ways and had it turned around in about a week. They are fantastic.
Exceptionally knowledgeable and candid staff helped me assess various identical offerings over the phone. Reviewed the delivered product and it is exactly as promised. I'd use them again in a second.
I trade in a one of my Cartier's for another. Process was easy and convenient. Blake was fabulous and I will definitely shop with them again. I highly recommend if you are in the market for a luxury watch!
My Omega arrived in 2 days as they said it would. I came with more documentation than expected. Very satisfied with this company and would buy again!
Bought a woman's Rolex Oyster 26mm, the watch was exactly as listed. Very nice presentation, clean and polished. It is keeping perfect time. I would recommend Swiss Watch Expo, and will buy again.
The quality of the watch is exactly what I was expecting. The watch was well taken care of. It was packaged nicely and shipped to me very quickly. I am very happy with the service that I received. I already knew what I wanted so I did not need to work with a representative, however, the team was very communicative on the next steps of my order and my tracking information. I would purchase from Swiss watch expo again.
I've now bought 2 watches and both were perfect with a great experience.
I'm local in ATL and recently visited the (Family Owned) Swiss Watch Expo retail store in Buckhead to shop 10 year anniversary gifts for my employees. This store has one of the largest collections of high end watches I've ever seen and these guys are legitimate experts. They actually have a visible watch lab on-site with Master watchmakers practicing their age old craft (impressive). The staff was very knowledgeable and helped me choose seven (7) beautiful Rolex watches that came in 10% below my stated budget. SWE shipped 2 of the watches to my west coast office just in time to be given out at their 22' holiday party and the other 5 were gifted at our holiday party in ATL last night. All the recipients were blown away by the watches and there were many tears and cheers! Huge thanks to the team at SWE for helping make our 22' holiday events so special.
I got a great deal on a beautiful timepiece three years ago. I panicked because recently I had a problem with the watch. The customer service was top notch helpful and relieved all my stress. I couldn't recommend a company more, they returned my watch better then new
Easy order and everything came well packaged and in great condition
Meg was absolutely amazing and patient. We FaceTimed so I could see the show room and the watch I purchasing. I received the watch in the two days as promised. The watch was in brand new condition better than anticipated. The watch is a 2002 Rolex air king absolutely flawless. This is a great and trusted place to purchase a high end watch.
Very good value. Bought as a gift and the watch looks brand new, even though it was manufactured 40 years ago, and it mechanically runs very well.
Easy online ordering process and fast shipping
Mike was the best. He was so good I had to purchase 2 watches from Swiss Watch Expo! Will definitely do business with them again. Great selection and super knowledgeable with great prices. A combination that is hard to fing.
outstanding service. knowledgeable staff. watch received as described and on time.
I had the pleasure of working with Angel while picking out a Submariner. She was very knowledgable and confident, as well as having an easy going personality. My watch arrived well packed and in great condition. I would not hesitate to work with SWE again, and imagine that I will do so in the future.
I was very specific with what I was looking for and the Swiss Watch Expo went far and beyond. Thank you for all your help!
Excellent customer service!
I have been looking for a vintage Breitling Navitimer for a while now and when I reached out to the Swiss Watch Expo to see an item in stock, Vladyslav Malevich had reached out to me almost instantly answering my first off questions. He right away offered a FaceTime session to show off the watch itself and the magnificent showroom / work area. Paid on a Thursday and received watch on the Saturday. All in all, I will be a return customer!!! A++++++
Everything was amazing from the kind and friendly customer service to the fast shipping time and even the the packaging for the watch. They’re Very thoughtful and helpful, I’ll most definitely do business here again!
I purchased a Cartier Tank for my daughter but it turned out too big for her. I called for help to return the watch, and the SWE staffs were very helpful in providing all the information I needed to return the watch. I was a little worried after sending the watch off, but SWE proved how it earned all the 5 stars by crediting my account immediately after receiving my return. Thank you very much SWE. I will surely buy from SWE again!
Great customer service
Everything was amazing from the kind and friendly customer service to the fast shipping time and even the the packaging for the watch. They’re Very thoughtful and helpful, I’ll most definitely do business here again!
I purchased a Cartier Tank for my daughter but it turned out too big for her. I called for help to return the watch, and the SWE staffs were very helpful in providing all the information I needed to return the watch. I was a little worried after sending the watch off, but SWE proved how it earned all the 5 stars by crediting my account immediately after receiving my return. Thank you very much SWE. I will surely buy from SWE again!
Watch was arrived exactly as described. Experience was good. Communication was good and delivery was exactly as stated.
The experience was great! My wife loves her Cartier. The transaction was smooth and shipping was fast. Little did I know that we are both located in Atlanta. For my next purchase I will visit the showroom in person.
THERE IS A REASON WHY THIS COMPANY IS RUNNING AT 4.8 STARS WITH ALMOST 3000 REVIEWS. TOP NOTCH SERVICE!! VERY COURTEOUS AND HELPFUL STAFF FROM THE RECEPTIONIST TO MY SALESPERSON VLAD. THANK YOU EVEYONE! I WILL CERTAINLY BE DOING BUSINESS HERE AGAIN! LOVING MY ROLEX DATEJUST!
Great customer service, great variety of watches. Vlad helped me with my purchase. 5 star experience
This is the second watch I have purchased from Swiss Watch Expo Angel was an absolute pleasure FaceTiming me so I could see the size difference. I also want to add I had my first watch authenticated by the certified Rolex services in Southern California. I highly recommend them!!
The watch came to me exactly as pictured and described on the website and I am very happy with my chrono panda!
Fast and secured shipping. Very happy with product.
Wife loves the watch! Thank you.
Meg was absolutely amazing and patient. We FaceTimed so I could see the show room and the watch I purchasing. I received the watch in the two days as promised. The watch was in brand new condition better than anticipated. The watch is a 2002 Rolex air king absolutely flawless. This is a great and trusted place to purchase a high end watch.
Vladyslav at Swiss Watch Expo was very knowledgeable and handled all of my questions in a timely and professional manner. I would definitely look to Swiss Watch Expo and Vladyslav for a future watch purchase. Great experience overall.
I had the best experience with SwissWatchExpo and SWE's Michael Cash. I purchased the Cartier Rotonde Retrograde GMT in mint condition and for a great price - I spent weeks looking for this time piece, in this condition, and at this price. I actually started to place my order "on line" but I had to cut my session short at no fault of SWE. Mr. Cash kindly called me to see if he could be of any assistance and by the end of that call I was the proud owner of the Cartier Rotonde Retrograde GMT. My time piece arrived "on time." The delivery required a "signature" for security purposes. It came triple wrapped (envelope, placed in a box, placed in a second boxed) for the protection that this piece deserves. I might add that my order came with some bonus products from SWE designed/intended to protect and preserve my investment. Quite frankly, I did not pay any attention to these extras until I received my watch and then found myself using them immediately. Thank you SwissWatchExpo. Thank you, Michael. We'll do business again soon, I'm sure.
Was able to face time before buying which was helpful!
I recently purchased two preowned watches from Swiss Watch Expo. I was hesitant at first because I have never purchased a watch online without seeing it in person. However, I had the pleasure of working with Michael Cash. He was very professional, knowledgeable, and friendly. I was looking at a few different watches. He took the time to thoroughly look at each watch while we were talking on the phone. He went over every aspect and detail of each watch. He spent over hour with me going over the watches. Based on his recommendations I purchased two watches. The watches arrived in exactly two days and they were in perfect condition. They look and work like brand new watches. I highly recommend SWE and Michael Cash. I will continue purchasing watches from SWE without any hesitation.
Fantastic customer service! Assisted me with specific shipping that was not offered at checkout and they were great at explaining all the details! Will come back for the next luxury purchase!
Swiss Watch Expo is the best reseller of quality high end watches. My experience with Vlad is always top notch, friendly and professional, unrushed service and expertise!
Great value and quality! Would use them again
Blake was extremely informative and helpful!
Found what I was looking for quickly at a reasonable price. Had a delivery issue that was handled quickly and professionally. I would come back in the future.
Easy transaction, price was right, received shipping notification. Only downside was tracking and finding what day I would receive my delivery. They did advise me of this. Two day shipping took more like 4 days but that has nothing to do with the retailer and more with the shipping company but I think it is worth mentioning seeing I was expecting it a few days earlier.
My first purchase from SWE was a very positive experience. My consultant, Meg, was extremely knowledgeable and helpful in making my selection. She was patient, professional and offered to show me the many options via FaceTime so I could see the watches more clearly. I am very happy with my purchase and offer sincere thanks to Meg and everyone at SWE.
It was a positive experience, and I’m satisfied with my purchase. Would definitely do business with them again.
Absolutely love my watch! I felt confident and secure. Definitely doing business with them again.
I was told by an expert in vintage/previously owned watches that Swiss Watch Expo was highly reliable, and that was certainly my experience. The watch was exactly as described and the entire transaction handled flawlessly and professionally.
Great prices, selection and fast secure delivery!! My go-to site for high end luxury time pieces. Have bought Rolex and Patek with nothing but 5 star service from them!!
Excellant! A pleasure doing business with Michael. Buy with confidence, MikiJ
Watch arrived in a timely manner. Very easy to navigate through the website with no issues. Watch is beautiful and exactly and I MEAN EXACTLY what the store advertises. I will definitely be ordering again soon. Thank you so much. Everything is worth the time and investment
I had a great experience. The watch arrived two days after I ordered it. It’s beautiful and priced really well. Awesome service Sara
Easy shopping experience product as promised, no complaints whatsoever. Looking forward to my next purchase.
Hi, this is a review on the watch I bought from Swiss Watch Expo could not be more pleased with the watch I received. The dial is very nice and the pictures are good but up close u can really see the beautiful craftsmanship done to create such a beautiful timepiece, I received help from Michel who could not have been more helpful in explaining the watch and also the Authenticity as well. I would recommend them to family and friends and anyone looking for there next timepiece.
Amazing experience. Everything went smooth from the time placing the order online, all the way until the watch was on my wrist. Item arrived as described. My sales representative was Blake. Looking forward to do business with you again. Great watch selection and condition
Great pieces. Great service. Highly recommend
Super easy to navigate their website, make a purchase and it was delivered in 2 days even know I chose regular shipping. The pictures and description were exactly that was delivered. The watch was packaged very well. The presentation was great and they even included a gift bag. I was very happy with them and have no issues ordering from them in the future. They get 2 thumbs up and 5 stars!
Timely delivery and excellent condition as described. I would definitely use them again.
I got my first timepiece from SWE and the process was overall an amazing experience. I really enjoyed how the rep took his time to explain everything out to me and was very patient with all my questions. I highly recommend them if you are a first time buyer.
Looking to purchase a Rolex for a few months. One through a few websites did not want to go to a different country to buy a quality watch. Then I found switch watch expo in my backyard here in Atlanta. Got my watch next day, beautifully packaged watch in superb condition like they said. Very happy with my purchase and I will go back to them again. I will go to them for any new watches.
Customer service & support is excellent. Overall a superior shopping experience!
Meg was wonderful. I loved the ability to FaceTime with her to see the store which made me feel a lot better about making such a large purchase on line. Meg was very knowledgeable and even tried on a few watches for me so I could see what they looked like on. The watch came quickly and was it perfect shape.
Very professional and top level service plus quality product and verification.
Very easy to deal with and the watch as shown. My only complaint is that, after wiring the money on a Friday morning, the watch wasn’t shipped until late Monday afternoon, so I didn’t receive the watch until that Friday. So their “two day delivery” actually took 7 days. Other than that, I had a very good experience with them.
This is my second Rolex purchase from SWE. I am completely satisfied and love my new watch! The process to buy is quick and easy, and the descriptions are 100% on par.
Good place to purchase and nice watch Service was outstanding
Recently bought an Omega Seamaster 300m from here and the whole process was very smooth. I love how much information they give you on the watch itself along with the real photos. Thank you so much SWE!
Exceptional service and package delivery. My Aqua Terra arrived in perfect condition. Could not be happier with my experience!
Swiss watch Expo made my experience great they found me the Rolex watch that I was looking for at an excellent price I bought the watch from out of state they video chatted me to show me the watch before I committed to the purchase answered all my questions and made my buying experience pleasurable I would definitely recommend this place to anyone that is in the market to buy a luxury watch online or off definitely will get back with them next time I'm in the market to buy another one
Good prices, good quality, good customer service. My recent purchase was an easy experience, especially since this is my 4th or 5th watch that I've purchased from SwissWatchExpo.
Great watch. Great communications. Thanks so much.
This is my second purchase from SwissWatchExpo in 6 months. Both watches were as described and in excellent condition, keeping time as acceptable a mechanical movement.
The most pleasurable $14,000 purchase ever!! These folks have an incredible selection and their prices are great. I won't buy another watch from anyone else!!!
When I went into the Rolex store in NYC they couldn’t get me a submariner until Q1 of 2023 which for me is a long time! I found this website and ordered the watch I wanted for my 30th and it came in 2 days!! Love the watch and it’s in pristine condition
Costumer service was 100% They helped in ways that I didn't have in mind. Thanx for that.
Nice and easy experience, as usual!
This was my first order with SwissWatchExpo and I very pleased with my purchase. The quality of the Rolex watch I received was excellent, as advertised. Very positive experience! Highly recommend SWE. I will be returning in the future for sure!
I finally made a purchase with Swiss Watch Expo after years of purchasing with Joma and C&C. SWE had the Sub I was looking for but at a significant discount compared to the others mentioned so I was a bit skeptical at first. What I received was close to mint as possible and cost less than C&C (plus I got box and papers). I had to call customer service just to verify that the sub was serviced and quality checked so I can actually to it to the water. Sure enough it ready to go. I told the rep they might have earned my future business. Thanks again.
Amazing shopping experience!!! The watch arrived on time, as expected. All details on listing were precise, pics matched all the items. Im very happy w/ my watch and the service from SWE!!!
Had a super great experience. Shipping was a little stressful and they were so great throughout. Would buy again if I was ever in the market again for a luxury watch!
I am so happy I found my dream Rolex Date-Just 36 mm. I turned 30 this year & I wanted to treat myself to my dream watch. Super friendly staff, very knowledgeable, great watch selection. Easy to checkout. Great work all around over at Swiss watch expo. Thank you guys for making it happened. Christian from California.
I just want to say thank you very much to the entire staff over at Swiss Watch Expo. My boyfriend Christian turned 30 years old in October & he wanted his dream vintage Rolex Date-Just. We did the purchase FaceTime since we live in California. Great job guys & thank you for having a great selection of Rolex watches. We are really happy & satisfied with the purchase.
I can't say enough positive things about SWE. I've bought two watches from them now (both Omegas) and both sales have exceeded expectations on my end as the buyer. To think I just happened to find out about them by accident! I can't believe my luck! (Also I can't stop staring at my new [to me] Speedmaster!) The lighting in the photos really does not do the fantastic brown/grey of the face justice. I can't wait to buy my next timepiece!
Excellent service from Meg. Made a number of purchases. No fuss with an request I had regarding photos and additional links. Recommend 100%. Ask for Meg.
I received a wrong card, but the issue was resolved quickly. Overall is a great experience buying from Swiss Watch Expo. The item is what exactly they described. I would definitely buy from them again.
This is the 2nd watch we purchased at Swiss Watch Expo and will definitely buy more. Very happy with our Rolex purchases.
My experience was great! The knowledge that the associate had on helping me pick the right watch was next level. I’d definitely shop with them in the future.
This was my first order with SwissWatchExpo and I very pleased with my purchase. The watch exceeded my expectations and customer service answered all my questions accurately prior to my order. SwissWatchExpo sells quality watches with accurate descriptions. Shipping was very quick and the packaging was superb. I would highly recommend SwissWatchExpo for anyone looking to purchase a quality timepiece.
Great service. The watch had not been worn. The price could be less but then again when a watch has been made for 12 years and you can’t expect a discounted deal:
Quick delivery, watch exactly as represented. Will use them again.
Great experience....highly recommend...thank you SWE :)
I am impressed by the high quality, ample selection and reasonable prices. The watch I purchased is beautiful & in “mint” condition as described. User friendly website, easy pay, & speedy delivery, made the process worry-free. I will recommend this site for my friends.
My wife loves the watch. Swiss Watch Expo offers the best prices and longest warranty for online retailers. I would definitely buy from them again.
Meg and Lucas were so great. They answered my questions and helped with the wire transfer process. Great company to deal with.
Watch was as described ; in perfect condition . Wife very happy.
Great Prices and excellent customer service. Fast shipping. Will definitely buy from again in the future.
I’m very happy with doing business with them I was hesitant about doing anything online an over phone but the communication and the FaceTime call of the store I was assured. I’m now a very happy owner of a Rolex, I’m very happy with it an knowing if I have any issues they are there for me.
I am very pleased with SwissWatchExpo and will very likely do business with them again in the future! I love my new Omega Railmaster watch!
Excellent customer service, very fair on prices too. Shipping was also handled with extreme care, and the item came as it was shown in the photo.
When shopping for a Rolex watch for my wife,I contacted Swiss watch expo and was connected to a sales person Michael.From the moment I started talking to him I could tell he was very knowledgeable and genuine.He made very good suggestions on what type of watch would be a good fit for me.Buying from an internet site can make most people nervous on an high end purchase, but I didn’t feel that way with Michael he had all the right answers.He told me about the company’s owner and even invited me to come see there showroom. I highly recommend this company and especially Michael!!
5 stars all the way. Very impressed with all facets of SWE and made buying my timepiece fast, easy, and efficient. If you are on the fence about purchasing a luxury watch online, don’t be with SWE. Highly recommend!
Great service from Blake D. at SWE. I’ve now purchased multiple pieces (Chocolate YM and 41 Bluesy)from their team and never set foot in showroom. It can be a bit daunting to make this type of purchase, but the transaction was easy, and thorough communication was provided every step of the way. It’s always been a simple & straightforward process, which I why I continue to work with SWE.
Very friendly staff. I ordered a rolex air king which was as exactly as described and received my item in two business days. I will definitely make future purchases with Swiss Watch Expo.
Johnathon was extremely helpful! We saw a watch we loved online but had never used the website before. We reached out via the customer service line and were connected to Johnathon, he was able to answer all our questions and was able to FaceTime us to show us the watch and talk through details. This really reassured us that we were working with a reliable dealer. Overall everything went smoothly, and we received a watch we are extremely happy with!
Hands down, best prices from a reputable dealer! Quick & secure shipping, and the watch was in an even better condition than what I expected. 10/10 experience!
Easiest and most efficient process ever! 5 star service. 1000% satisfaction.
Amazing experience with SWE. I found a watch I’ve been wanting for years and they processed the order quickly with excelled communication. They event sent a little travel case with it which I thought was a nice touch. All in all, I highly recommend them for purchases of your watches. Not to mention their prices are AMAZING!
Ms. Meg was outstanding at the quality of service and knowledge of what I was expecting from my purchase just made my year more rewarding. Thanks Ms. Meg
This was my first time buying a Rolex online, and the process couldn’t have been better! The product arrived as advertised and perfectly packaged and secure. The watch was a bit small for my wrist, so with a quick call to SWE they handled sending me two additional links. There was a cost naturally, BUT the service was immediate and friendly! I will definitely be buying my next watch with SWE!!
I had been searching for a specific vintage Rolex for a couple of weeks. I live in New Jersey, so SwissWatchExpo is new to me and glad to locate their website. The pricing at SWE is less expensive than other sites I visited. Also, none of the other sites I visited provided a warranty for the same period of time. I placed my order and the Rolex was delivered the next day. The packaging was so well done that no damage could occur. I plan to return for another purchase.
Fast delivery and beautiful watch! Great customer service!
This is the second watch I’ve purchased from Swiss Watch Expo. I found several that I liked online, reached out and spoke to Vlad. We talked about the different options and set up a time to come in to see the watches and ultimately make the purchase. I’d highly recommend them, great selection and awesome to deal with.
Exceptional customer service! I inadvertently purchased the wrong style and was immediately contacted by a team member to confirm the order and assist with correcting the style. The delivery was smooth, and they took so many precautions to make sure that the watch was protected and secured. Will absolutely use again and have already recommended to numerous friends!
excellent - I received my Submariner as expected... your staff was very helpful.
Great communication and professional environment.
I needed a specific watch for my wedding with only 2 weeks left to spare. Blake not only got me the watch with plenty of time to spare, but managed the trade-in of my previous watch without any problems. He coordinated shipping of the trade-in and purchased watch within the same day to meet my needs, and was extremely responsive over email and phone. The watch I received was in perfect condition as described on the site and one I have been looking for for 3 years. It completed a detailed piece of my wedding day. Highly recommend SWE for anyone looking for a timepiece!
My day finally came, the purchase of my first Rolex! I knew exactly what I wanted, and I found it online at Swiss Watch Expo. Enter Blake, who guided me thru the process. He was very knowledgeable and my transaction was flawless. Thanks for the wonderful experience!!!
F****** Amazing people, you really get what you wish for with this company. Super smooth process and quick delivery, if I could give 100 stars I would but google doesn’t offer that option. I’m definitely buying a whole watch collection with this company!!!!
Recently was in the market to purchase a breitling and came across SWE and how highly rated they are. They have a very extensive selection in watches and could not be more content with my purchase. Shipping was quick and packaging was assured that damage would not occur in transit. So many layers I thought I was being pranked. On a serious note glad I went with SWE and would definitely get my next one from them.
Had a very pleasant trade and purchase. The watch arrived even better than it appeared in pictures and description. Will most likely be back again soon.
My day finally came, the purchase of my first Rolex! I knew exactly what I wanted, and I found it online at Swiss Watch Expo. Enter Blake, who guided me thru the process. He was very knowledgeable and my transaction was flawless. Thanks for the wonderful experience!!!
Great watch. Great experience!
Love my President day/date 18K Rolex!!! A Beautiful watch! Excellent prices & customer service! Amazing selection! Like Wow! Planning on buying more watches from this company in the near future!
I contacted SWE about a trade. Gave them a description of my watch and which one I wanted. They sent me the label, I shipped and they reserved my watch. There was a miscommunication on my end but my sales associate Blake Dill recalled which watch I wanted to purchase and prevented it from being sold while my trade in was in transit and called me to confirm. They honored the trade in price they quoted without a problem. Bobs Watches in California is notorious for changing the trade in value after receiving the watch. That didn't happen here with Swiss Watch Expo.
I searched long and hard for the perfect Watch for my birthday and upcoming wedding. I work with Meg and she was informative, professional, and very patient with me. After our first meeting I went to look around and ultimately came back to Meg and she assisted me with the same courtesy as our initial conversation. This place came highly recommended and seeing the potential customers that also came in, I felt reassured I was in the right place. I throughly enjoyed my purchase, a Rolex date just, and look forward to my next purchase.
I had a really great experience purchasing my Rolex from Swiss Watch Expo. They were easy to work with and helped me decide the perfect watch for me. Ease of purchasing the watch was excellent. Jonathan was really great and look forward to working with him again to purchase more items in the further.
Watch looks great! I also appreciate the customer service representative I spoke with. He was professional, inquisitive and knowledgeable . Quite reassuring !
Been looking for a specific Rolex Datejust and found an unworn 2021 model for a great price. Made the phone call to asked a few specific questions and decided to buy immediately before it was gone. Knowledgeable and friendly service. The watch came in 2 days as promised, and it was perfect! Great experience. 👍
Above and beyond all expectations. Client for life. Ask for Meg!
Great selection of high quality and value watches. Great service and fast response on inquiries or refund/exchange requests.
This was my first time buying anything from Swiss Watch and it was a great experience. Micheal Cash was very helpful and and answered any and every question that I had. Watch was beautiful and I will be a repeat customer. Thanks again. And this is not a paid review
I bought a watch that's 40+ years old that looked brand new! These guys are the real deal and I expect to buy more from them. I recommend them highly without reservation.
Incredibly helpful and knowledgeable. Meg was great and I am thrilled with my new watch.
Incredible customer service and communication. Beautiful watches and great prices. Not to mention amazing warranties and shipping. Will be back!!
SwissWatchExpo made the experience of buying my wife a Datejust for our anniversary painless. 100% would do business with them again… of course, I do hope it’s my WIFE who does the business next time.
Very Please with my purchase! Staff is extremely knowledgeable and courteous! Purchase was easy and shipped out immediately. I actually ordered my watch on Monday, and wore on Wednesday. I’m anticipating my next purchase all ready ! Total thumbs up!!!!!
Although I did not purchase, staff was Great in answering all my questions and providing me with a virtual consultation.
Had a great watch buying experience. Quality products at very reasonable prices and fast shipping. Will definitely buy from again.
One of the easiest buying experiences of my online buying life. Watch was precisely as described and shipping was ridiculously fast. Couldn't ask for a better experience and the watch is phenomenal!
Vlad (sales) was very helpful in assisting me to choose a Rolex Datejust for my grandson. Jennifer (operations) followed up with the shipping details and the watch arrived on-time and it looks & works as if it were brand-new. SWE earned my business for the future!
I was a bit skeptical to buy a watch online but after talking to Meg she made me feel so comfortable and I took the risk, it was a great experience from beginning to end. Meg was very helpful and professional; I ended up exchanging my first choice for a different watch and Meg was very helpful. I am extremely pleased with my purchase. Prices are very competitive. Highly Recommended!
Very smooth shopping, purchase experience. Seamless in fact. Representatives at SwissWatchExpo from sales to administrative were friends and efficient.
I bought a Rolex Cellini from them and I’m extremely satisfied with the service. The package arrived quickly and the watch came as described. Many thanks to Swiss Watch Expo and team and will definitely be back in the future.
Frequent purchases from Swiss Watch Expo. Each time, I feel like their only customer.
I have haf a wonderful experience with Swiss Watch Expo. I found the perfect watch for my husband. So helpful in directing me to just the right Watch. Tjank you all.I reccomend them highly.
SWE was great. the watch showed up a day early and with all the accompanying documents and backup…
Everything worked very smoothly with the purchase process. The watch is wonderful and exactly as expected!
Blake was very professional and knowledge.
Great to deal with. Perfection.
Easy experience online received in 2 days and watch is beautiful
The watch I bought was exactly like in the picture, perfect , authentic. Jonathan, the rep was really helpful. I highly recommend this store and website.
What a great business with great people who love watches! I've purchased a couple of speed masters from SWE - great service and competitive pricing, but most importantly great quality of watches and representation. Highly Recommended!
Buy the seller, not the watch" has been the phrase that keeps popping up when I researched where to buy my first expensive timepiece. After reading countless reviews, I decided to purchase from SWE, and I did not come away disappointed. Michael Cash contacted me about my purchase, and he was communicative and pleasant to work with. I will gladly purchase my next watch from SWE.
Outstanding service and responsiveness on my recent purchase. SWE is my #1 for fine timepieces…..
Buy the seller, not the watch" has been the phrase that keeps popping up when I researched where to buy my first expensive timepiece. After reading countless reviews, I decided to purchase from SWE, and I did not come away disappointed. Michael Cash contacted me about my purchase, and he was communicative and pleasant to work with. I will gladly purchase my next watch from SWE.
Joshua was wonderful, patient and attentive to help me find the perfect watch. Watch is spectacular!!
I was a bit skeptical to buy the watch online but I was able to make an appointment to view item. The staff was polite and professional. My transaction was seamless. I bough a Dark-side Omega Speedmaster. I am looking forward to buying my next watch. I wish the showroom was open, that would have made the experience exceptional.
Searching and browsing was easy. The pictures online are high quality. All of the information I needed was easily accessible. I trusted SwissWatchExpo to verify authenticity. Shipping was very fast (2 day air) and secure. Received product in beautiful condition exactly as I expected based on the online photos. The entire process was very easy.
SWE has wonderful customer service and my watch was in perfect condition!
Smooth transaction, fast delivery and timepiece in excellent condition.
Process was easy and fast … watch arrived and was just beautiful ! Better than expected !! It made a 50 th birthday extra special !!! This is my second watch purchased !! I’ll be back !!!!!
My watch buying experience with SWE was fantastic! Jonathan was great to deal with. Upon my initial call he answered all of my questions. We scheduled a second Face Time so I could compare the 3 watches I was interested in. During our FT he showed me their showroom and back of the house watchmakers in action. This gave me piece of mind that I was dealing with a reputable B&M and not just a online dealer. I placed my order on Wednesday around 3:30 pm Eastern and I received the watch by noon Friday Pacific time. Watch arrived in Excellent condition as stated on their site. I couldn't be more happy dealing with Jonathan and my entire experience was fantastic. Purchase with confidence!
I was a little hesitant at first to purchase a rather expensive pre-owned watch online. However, much to my delight from previous reviews and my associate, Jonathan, helped answer some questions. We communicated via email and phone that further put me at ease. The watch arrived on time in great condition. Although this Omega was pre-owned it looks brand new. Great job guys, would and will use you again in the future.
Friendly staff, they took the time to help me sort thru a funds transfer that I was having an issue with. Watch arrived well packed and on time. I would definitely recommend to my friends. Awesome selection of Rolex watches to choose from
Excellent personal service. Blake was terrific to work with. Prices are very competitive, much better than Grey and Sons.
Bought a watch for an anniversary gift. It was beautiful, a good price and speedy delivery. They have a wide variety of watches to choose from and they make it easy to buy. Customer service was very helpful and also very friendly. If you like luxury watches, this is a great place to shop. My husband was thrilled with his watch.
Great experience from beginning to end, Vlady answered all my questions and video chatted me to get a better look at the watch. Highly recommend. Received my watch 2-3 days after purchase.
Set up an appointment to see several watches. Jonathan was well prepared, and very helpful and informative.
Phenomenal Service. Highly Recommend. I hope to get my next Rolex from SWE.
Meg was very helpful and professional, kept me updated throughout the whole process. I definitely recommend this business!!
Easy to deal with. I spoke with a representative quickly. Easy transaction. Had watch inspected, was authentic, and just as described. Thank you!
Beautiful timepiece. Knowledgeable staff. I I would recommend buying from them.
Great experience. Blake was very supportive and helpful.
John was great to work with. He answered all my questions and made the purchase smooth. I have now bought two watches from SwissWatchExpo.
Great experance. Fast delivery and I did get the tracking number from UPS. However You did scare the heck out of Me as tne first box I opened was the red Cartier box and it was empty. You might consider putting a note "see other box" :) in there.
Great location and very helpful team. I will be going back again soon!
Fantastic experience with SWE! Very pleased with my timepiece. The purchase was smooth as can be, my timepiece arrived in a timely manner just with all the items presented on their website. I will definitely be buying from them in the future.
Great company! I found out about them via YouTube researching another watch they did a review for. I must admit, their speed of shipping and reasonable prices will have me coming back as a customer in the future. Thank you!
Awesome service, great watch!!! Mint
I recently bought a beautiful Rolex date just Palm two tone for my wife witch is really hard to find because is in high demand, the experience with them it was really trustable and their communication and response it was very good, I got the piece time short as two days and really good packeted, I highly recommend to do piece time business with them
I had a great experience with Swiss Watch Expo, and Vlad in particular. From start to finish, the entire process was as smooth as could be. Hopefully they’ll be able to open up their showroom sometime soon. I’ll definitely be back.
I was originally very skeptical of purchasing a expensive watch online. I was pleasantly surprised how the whole transaction went. Watch came exactly as shown on line matching the description perfectly. The constant correspondence and updates with them definitely helped put my mind at ease. Would recommend to anyone looking to buy online.
Great experience with my recent watch purchase. Blake was extremely helpful and helped me select the right watch for my budget and preferences.
Fantastic customer service. Very polite! Did my deal via the web and it was everything they advertised. I ordered my Breitling at 3pm on a Thursday and wanted it the next day and BOOM.. delivered to me on Friday morning by 10am and they even discounted the shipping for me. I will keep my business with them moving forward! Thank you for a great experience.
Great customer service and quality timepieces! I am extremely pleased with my purchase.
SWE is an awesome place to buy quality watches. This recent purchase is a 2011 Omega Seamaster Chrono. It was in excellent shape with no blemishes as advertised. This was my first Omega and I had a concern when I initially received it. I called SWE immediately and helped me resolve the issue, which was my misunderstanding. I highly recommend SWE as an online watch vendor.
I’d been searching for my watch for quite some time. It had to be special because it’s my 40th birthday gift. This one popped up in SWE’s online store after 6 months of looking and almost seemed too good to be true. It was a birth year watch, so vintage, but the pictures looked phenomenal!! Almost too good actually, not a scratch on it!! But given SWE’s warranty and hassle free return policy, we decided to buy, sight unseen. The buying experience was absolutely fantastic!! We bought on a Saturday, received it the following Tuesday. When I opened the carefully packaged items, turns out that the pictures were spot on! The watch was in pristine condition!! I’ll absolutely be buying from SWE again, and next time won’t have a doubt in my mind that I will absolutely get what I paid for!! Thank you, SWE! Fantastic experience!!
SWE delivers exactly what they promise. I love my timepiece and it arrived in perfect condition.
Excellent quality and value. Highly recommended.
I bought my fiancé his first Rolex for our wedding. I can’t wait for him to see it! It is two tone and came with the box and papers. The watch came absolutely as described and was in excellent condition. It also came in 2 days even though the shipping was up to 5 days.
Condition as advertised, excellent service, easy returns (ended up exchanging for a different watch). Will buy from SWE again.
Watch arrived as planned and in great condition as expected. My interactions with the Sales/Customer Service teams were exceptionally fast and professional. Can’t recommend Swiss Watch Expo highly enough… an excellent experience!
Amazing selection of the best watches you can imagine in any price category.
They did a great job and in a timely manner I will be looking for another watch for my collection Thank you
This is the best Watch Seller bar none. Meg, my sales representative, is the most delightful person to deal with. Through 2 trials her motto is that she only want to help me find the right watch. These folks are simply the best and they are 100% customer driven. You will not be disappointed!
Excellent customer service. Everything was explained to my satisfaction and when my watch arrived I could have not been more pleased
Communication was excellent and overnight secure shipping was perfect. The rolex watch was just as described. Beautiful
Michael Cash was a pleasure to work with on the process of purchasing my watch.
Exceptional customer service, delivery the next day perfectly packed the watch. Extraordinary variety of brands and models. I simply recommend Swiss Watch as the ideal destination to purchase your next new or pre-owned watch. Congratulations for treating your customers with value and esteem.
Meg was a pleasure to deal with. Very professional, knowledgeable and thorough.
I was reluctant to get my dream watch at secondary shop but got all the help I needed from Vlad!
Great service and value
Great company. Awesome follow through.
I was a little nervous about buying this online. Jonathan walked me thru the process. We did a FaceTime and he showed me the watch and assured me the piece would meet all expectations. A few days later, a beautiful timepiece arrived that exceeded all expectations. Would do business with this company again!
Working with Michael was wonderful. He took the time to explain the watch and the background of SWE. I had never purchased a luxury watch before let alone online. He FaceTimed me and showed me the shop, workers and all of their beautiful watches. He explained the bank wire process and while nervous I did wire the money and immediately heard from them on receiving the confirmation and that they would ship the watch the next day. Highly recommend them. My husband loved the Omega Dark Side of the Moon.
Exceptional customer service, delivery the next day perfectly packed the watch. Extraordinary variety of brands and models. I simply recommend Swiss Watch as the ideal destination to purchase your next new or pre-owned watch. Congratulations for treating your customers with value and esteem.
Exactly as advertised. Very happy with the new watch.
TOP NOTCH!!! Angel was amazing!!! She was patient, knowledgeable, and a pleasure to work with. I loved their FaceTime option as it allowed for a much better understanding of what you were shopping for and as importantly, you were able to see it modeled on your sales advisor. I would highly recommend purchasing a watch from them.
Great price and product condition, came exactly as shown. Had plenty of questions and the staff was helpful and friendly with all of them. Will use again!
Great experience!
Everything went well! Would recommend these guys
Extremely please with my timepiece. I was looking for awhile for a Rolex Datejust 36mm with a Diamond dial, I found one while on vacation in Hawaii, and so glad I passed. I came home and found the exact watch at SWE for much less. I started the chat with a lady and she suggested a call from someone. Blake gave me a call and went over the specifics of the watch and while we were talking I asked about another, he was very honest with his answers. There isn't any high pressure sales pitch, which I appreciate. While we were in the phone I started the purchase on their website. The Rolex is PERFECT. It's exactly as described. I took it to a local authorized Rolex deal to have some links removed and they were impressed at the amazing condition. I will 100% tell my friends about SWE and I highly recommend them. I am already looking for my next timepiece from them.
Excellent experience, quick shipping and the watch came in incredible shape. 10/10
Jonathan was great. Helped guide me between the better of two choices. I’ll be back to SWE.
Easy from start to finish!
Excellent customer service!!! My watch was just as described and in immaculate condition.
Fantastic overnight service! I love my Omega Aqua Terra. I got a good price and look forward to buying from SwissWatch again!
I am very happy with this whole transaction. I traded in a Rolex for another Rolex. My sales consultant, Michael cash was very professional, responsive and clear. The price they offered me on my watch was acceptable, the watch I purchased was exactly what I wanted. It was shipped overnight and the whole transaction was very smooth. As a matter fact if they took Apple Pay I would buy another watch today.
Quick, easy, items as described. Will purchase from again!
Great experience Meg was extremely helpful FaceTimed me with the 2 watches I was deciding between so I could actually see them. My purchase is beautiful exactly as expected I would definitely not hesitate to recommend or use them again
Bought a Rolex Submariner they had that I had been looking for several months. The transaction was easy and fast. I had my bank wire the money (saves you a small deduction) so they could overnight the watch to me. It was sent fedex and showed up in the exact shape it looked like online. Will definitely do business here again.
fantastic sales and customer service. watch was in incredible condition and accurately described. prompt shipping.
I picked out a watch for my wife. They were very patient in helping us exchange it for one that she liked.
I am very happy with this whole transaction. I traded in a Rolex for another Rolex. My sales consultant, Michael cash was very professional, responsive and clear. The price they offered me on my watch was acceptable, the watch I purchased was exactly what I wanted. It was shipped overnight and the whole transaction was very smooth. As a matter fact if they took Apple Pay I would buy another watch today.
This is my second purchase from this company. Both watches were as described. I had both checked for authenticity and both are not only authentic but arrived in excellent condition, having been thoroughly cleaned. Customer service is professional and knowledgeable.
Very pleasant transaction no issues thanks to Angel and Michael for there knowledge and professionalism. All questions were answered in a timely fashion. I'm sure I will be a repeat customer. JW
Top notch customer service. My second purchase and each time everyone was so helpful
From the initial call with questions until delivery of the Rolex watch I was treated with friendly, prompt, professional, and courteous service. Class act! Would gladly do business again!
We purchased 2 watches from SWE, and the experience was nothing but pleasant and professional.
Great customer service! Any questions, requests or issues, SWE representatives get back to you quickly. Watches are authentic and in great condition.
Traded in one Rolex on another. I dealt mostly with Michael Cash. The transaction could not have been smoother! I would highly recommend these folks to anyone looking for a new clock.
Watch exceeded my expectations upon arrival. Vlad was a true professional throughout the entire process.
I was very satisfied with my order. The service fast and on time. The watch was excellent
Michael Cash was wonderful to work with. I had purchased a watch from SwissWatch Expo before. I wanted a different watch, so Michael worked a great trade in and purchase of my new watch. I love my new Omega watch. I highly recommend Michael and Swiss Watch Expo to anyone that wants a great watch at a fair price, along with fantastic customer service! Keep rocking it Michael.
I had a wonderful experience with SwissWatchExpo! They guided me through the process of buying a beautiful watch that looks absolutely brand new. It was not only easy to purchase, the watch arrived very quickly. I would recommend SwissWatchExpo for anyone interested in purchasing a preowned watch.
Unbelievable service! Blake is fantastic to work with, helped me make an exchange for a different timepiece seamless and painless. I highly recommend SWE!! NO NONSENSE HERE! 😀
I cannot remember the name of the young lady that helped me but it was a fantastic experience and the watch was perfect!
I had a really great and easy experience with SwissWatchExpo! Got my husband a wedding gift and they customer service was great. Highly recommend!
I bought my first Rolex for my self for a birthday gift and before I didn’t I stumbled on Swiss Watch Ecpo Google reviews by far literally every reviewer have 5 stars and beyond satisfied so I called got a little more information about their store policy and it sealed the deal. Customer service was great received the watch and it just made my day it’s in really great condition. I’ve already started looking for my next watch.
I purchased a beautiful Lady-Datejust Everose Gold Rolex and the experience was just as delightful! Thank you to the entire SwissWatch Expo Team. It was definitely worth the fight
Great support from the SWE team. Very attentive support by Michael Cash and all SWE team with impeccable customer service. Well done and a true 5 star experience!
Great Experience. Process was clean and seamless. The watch was in better condition than I thought it would be and everything far exceeded my expectations. I will Definitely be purchasing another piece from Swiss Watch Expo. Highly Recommended!
My fifth watch from SWE - a Rolex DJ Steel yellow gold Black diamond dial - watch is exceptional. The cosmetic and service prep was excellent - it looks like a nearly new Rolex. The timing is superb in all positions - better than +0.5 sec in face up, as verified on my Timegrapher 1000 and Microset. I highly recommend SWE especially if you are a collector who wears your vintage watches and looking for great consistent quality. Packing is first rate and turnaround is very fast.
What an excellent experience. I finally found my birth year Rolex; A 1971 Datejust in IMMACULATE condition! I spoke with Angel over the phone to find out more about the watch and their business and was completely sold. I was also able to make an appointment for a fitting but it turned out the watch fit perfect and it was just meant to be. And did I mention an excellent price as well? I have referred them to several friends already and look forward to doing business again. Thank you SWE!
Ordered 2 Rolex as gifts, they were delivered promptly, exactly as described, and in beautiful condition. I did return one to go with a different model, but the return process on that one was, indeed, hassle-free. They included a nice gift bag, SWE travel case, and appraisal for insurance purposes. I have purchased from SWE before and they have also serviced one of my vintage Rolex watches. Customer service, delivery, communication and pricing is excellent. Highly recommend!
First place I look for watches. Happy repeat customer.
Beautiful watch! Item arrived just as described in excellent condition. It was unbelievably pack to handle any kind of shipping abuse. Swiss Watch Expo is the Bomb! Please give them a shot. You won't be disappointed!
I worked with Angel, she was very informative and thorough in assisting me. She was very friendly and helpful and FaceTimed me to thoroughly show me the watch I was interested in. Great customer service and a reliable place to shop!
Swiss Watch Expo is a fantastic watch company to buy your new dream watch. Easy to work with and they always answer all questions. This is my second time buying from SWE and I look forward to my next Watch purchase from them soon Thanks Byron
Michael and the whole team were great to work with. They handled my exchange and were very responsive to my questions.
I only shop online these days. SWE has an Excellent selection of fine watches. I found exactly the right one at a great price. It arrived in two days. While in Geneva, Switzerland I visited the Omega store to have a couple of links removed from the bracelet.
Absolutely fantastic service! This was my second purchase. Watch was exactly as advertised, packed and shipped exceptionally. Excellent pricing and they even set the correct time and date. Awesome customer service!
Their shipment was fast and the staff were great and they were very nice.
Smooth transaction. Took my Rolex to be authenticated by my AD and everything checked out. Fast shipping and communication was excellent. Will definitely purchase from them again! The watch is beautiful, too!
I had a great experience. Angel helped me . She even FaceTimed me showing me the pieces and that made it easy for me to make a choice . Highly recommended 💯
Great customer service assistance and prompt delivery of watch as advertised.
Transaction was smooth, Blake the salesman even did a FaceTime with me so I could see the watch. Highly recommend swe can’t wait to purchase from them again. Thanks Swiss watch expo.
Great service all around. I will recommend this to friends.
Meg is an amazing sales expert and she not only used FaceTime to show me the Rolex I was interested in, but she gave me a full tour of the front of the store and all the back work areas which are most impressive. This is the second purchase I have made from SwissWatchExpo in the last 2 weeks and they will have me as a customer for life. When you call ask for Meg.
Angel is so attentive and very patient. SWE is has the best customer service, all my questions and concerns where answered. I will 101% recommend SWE to friends and family.
They saved the day for me. Called an hour before they opened and someone answered. Didn’t have an appointment but they let me come in, at opening and took great care of me. Second watch I’ve purchased from them and I’ll be back for sure!
Customer service was informative. The handling of the transaction was easy. Watch that I bought was as described. Delivery was quick and all was well.
Couldn’t be more pleased with my watches. Excellent condition and great customer service! I highly recommend them!
I purchased from Jonathan and be aware that he is the consummate professional and that he is very product knowledge savvy. Kudos to Swiss Watch Expo and Jonathan in particular, I will buy again.
This place is excellent. Their customer service is top notch, their products are authentic, and as advertised (and I dare say they undergrade them). I bought a watch from them and then needed another link for the bracelet. The level of service they provided was fantastic. I'll definitely do business with them again.
I recently purchased an Omega Seamaster GMT Planet Ocean. This watch was in mint condition, not a scratch anywhere. The previous owner must have never worn the watch. This was a beautiful timepiece find and all the credit goes to the folks at SwissWatchExpo
Purchased a Cartier for my wife and a Rolex for myself. Both watches were as beautiful as their pics and description. The prices were fair market prices. The staff was helpful and best of all listened. We will shop with SwissWatchExpo again.
Jonathan and Vlad were very nice, patient and informative before I purchased my 42mm Panerai Luminor Marina 1950. The watch was in excellent condition as it was described on their website! I would recommend them to anyone and I hope to be doing business with them again very soon!
Just received a beautiful Rose Gold Omega Speed Master chronograph with a black alligator band from Swiss Watch Expo. This is the second watch I have purchased from their website. (Omega Speedmaster Rose Gold Black Dial Watch 323.53.40.40.01.001 Box Card) Both experiences have been fantastic and any questions I have had they are more than willing to answer in a very quick manner via e-mail or phone. The watch was shipped out within 48 hours of when I ordered on a Friday. I would like to thank SWE for always delivering a professional experience and I look forward to my next watch from them in the near future. Thanks, Byron C Yahnis South Carolina
I can't recommend this enough. They contacted me to double check I had ordered the correct watch, and took care to answer my questions on it. The watch arrived safely and securely a few days later.
Professional approach.Watch expert - Mike Cash was great.
Seamless experience from beginning to end. The salesperson was Vladyslav , and he was knowledgeable, patient and kind. I would recommend SwissWatchExpo.
Meg Fernandez came through in a very short period of time with the exact watch I was looking for. She was able to make my wife's birthday a very special one! Highly recommend Meg and SwissWatchExpo!
Very good service, Angel was very helpful with my purchase and I would definitely come in again to buy more.
I had an unbelievable experience at Swiss Watch Expo. They are so professional and knowledgeable. I got exactly what I wanted and what was promised. Thank you and cant wait to do business with you again.
Swiss Watch Expo has been my go-to store for adding superb pre-owned watches. SWE ordering is very easy if your order on-line and by phone the customer service is exceptional. SWE has professionals who are extremely knowledgeable about watches. Being a repeat customer shows that SWE is the watch store for repeat customers. How many stores do you know that can do that?
I had been hunting for a particular Rolex for a gift. When i saw it appear on the SWE website I called and was able to make a quick appointment. My sales Consultant Angel Crossley was wonderful to deal with. She had the models I was interested ready, helped me hold the watch till payment was arranged and was friendly and a pleasure to work with. If you are in the market for a specialty watch check out SWE
We brought three amazing watches from Michael and all the time pieces are more beautiful than described!! Swiss Watch Expo is the real deal in quality, value, and customer service.
Michael was delightful to work with and handled all my questions and concerns! Love my watch!
The purchase was easy I received the Tudor women’s watch in a couple days it was the perfect gift.
Service was excellent and my consultant Angel was very helpful and informative about the product. The watch was a big surprise for my husband's 51st birthday
I love my watch. It is perfect and they helped with with any questions I had. Super fast reply and very friendly.
The timepiece I purchased from Swiss Watch Expo is flawless. Both Meg and Michael at SWE showed me superior quality customer experience rarely seen today. Because of this and SWE's full18 month warranty, I highly recommend buying from Swiss Watch Expo.
Really well done from start to finish. Watch as nice as they described. prices fair compared to other online sellers. Just check pre-owned prices vs new, the new prices in some cases were not too much more.
I have wanted a Cartier watch for over a decade. I finally had the funds to purchase one. I went to an authorized dealer to see the different models in person, but I ultimately chose SWE because 1) I saved about $1500, 2) Buying a secondhand watch is more environmentally friendly, 3) Cartier has stopped including a date window in the model I wanted, but I could find this feature in a SWE watch. I am 110% pleased with my purchase. The watch is in mint condition and the service and shipping was great. SWE is a great choice if you’re willing to forego the “luxury boutique experience “, (including box and papers in most cases), you are okay with a shorter warranty than the manufacturer offers, and you are sure the band is big enough for your wrist. In most cases a jeweler will need to size the band— this cost $30 at my jeweler.
Purchased online after speaking to customer service over the phone. Everyone was extremely professional and my watch was shipped extremely fast and arrived better than I even expected. I would not hesitate to and likely will buy from them again.
Excellent slaes assistance with a strong knowledge of the product!
Great service and great products!
I was on a deadline and Sal went above and beyond to make sure I received my watch the very next day. He was amazing to work with and kept my updated through the whole process. His professionalism is remarkable, thanks for everything Sal.
Seamless transaction and absolutely love my 41.5mm Aqua Terra. Couldn't recommend highly enough, from pricing to customer service SWE gets top marks across the board.
PRICES, HONESTY, FREINDLY EASY TO WORK WITH
This is the second time piece I have purchased from Swiss Watch Expo over the past 3 or 4-years. I didn't look anywhere else when I elected to purchase my new 18K gold and stainless steel TAG Chronograph because of the pleasant experience and professional advice I received when purchasing a ROLEX to replace the one lost while scuba diving in Jamaica. I find all postings, descriptions and photos to be spot-on and shipping ALWAYS arrives when stated. What else can I say? Honesty! Integrity! Fair pricing. In my humble opinion, you can't go wrong in purchasing your next top-shelf time piece at Swiss Watch Expo.
My experience with SwissWatchExpo was superb. Everyone I spoke to was very helpful and I am thrilled with my purchase!
I actually had a great experience, I was a bit nervous as I was buying from out of state however , the Rolex came in great condition, Not a single scratch- looked brand new. Great service!
Knowledgeable helpful unpretentious staff. Rolex timepiece purchased was in excellent condition. SWE, in my opinion, was a great choice for this type of acquisition.
Great place to buy top quality pre-owned watches. Huge selection. Best prices given the quality of their watches and that most have had a full service prior to sale. 18 month warranty to boot. Cannot do better than Swiss Watch Expo
This was my 2nd purchase from SWE. Smooth as could be, super fast shipping, item exactly as described. Highly recommended. A+
Our saleman, Vlad, was very helpful and made the entire buying process extremely easy. We love our new watches and highly recommend Swiss Watch Expo.
Excellent experience!! I would definately recommend SWE!!
I bought a watch from SWE and dealt with Meg. The transaction was as expected, very efficient and professional. Meg also FaceTimed me in order for me to get better view of the watch on a wrist. I have now made 2 purchases online from SWE and am extremely satisfied.
Swiss Watch Expo provides top notch service and I had a very smooth and pleasant experience with my recent purchase. Angel was wonderful to work with over the phone and answered all my questions about the watch. Timepiece was received quickly and as described. Even though it was a previously owned item, it looked brand new. I look forward to shopping again with SWE.
Quick and easy service. Was looking for a Rolex and had some questions. Recommended some other options as well. It arrived and is absolutely beautiful. It’s a nerve wrecking experience when you are buying something like this online, but it was in excellent condition - totally beautiful. Highly recommended.
Was able to schedule a virtual session to see a watch I was interested in. The staff was very professional and friendly, showed me so the details on the watch I asked for and answered my questions about shipping. Received my watch in very fast time and the watch is in perfect condition.
Entire transaction was easy to understand, easy, and handled professionally. One of their associates (sorry forgot his name) called me on video chat and showed me the two watches I was comparing and also gave me some good advice. Watch arrived and was in as good or better condition as advertised. I will definitely consider buying from them again!
Michael Cash was excellent. He worked with me and expedited the watch for immediate delivery. I'm pleased with the watch and would buy at Swiss Watch Expo again. Thank you!
I live in the neighborhood and had been meaning to check them out for a while. One day while browsing the internet I saw a Rolex GMT they had for sale. So I made an appointment on their website and immediately got a call for later that day. I walked over and was greeted by Meg who gave me with great customer service without trying to sell me on anything. Meg did a great job answering my questions on the practicality and warranties of the watches and ultimately helping me with my final watch selection.
Timepiece was received without an issue at my business address. Everything was in order. Perfect condition. Would use SwissWatchExpo again in the future. Suggestion: consider shipping the item in a better padded package or a box (especially for such pricey items being shipped). The current mailing envelope was not cushioned enough if the box of the watch had sustained a heavier impact, with the obvious consequences of possible damage. Fortunately it all arrived perfect. Thank you
I am really pleased with the watch I received. It was listed in mint condition and although it is a 15-year-old watch it looks absolutely brand-new out of the box. The service to the watch has been exceptional and the process was super easy. They even worked with me to change out the face of the watch to something more to my liking. Michael was great to work with!
Angel responded to my inquiry right away, made an appointment to face time with my as to the watch and followed through promptly! I would absolutely purchase from SwissWatchExpo again!
Yes, I would definitely recommend SWE!! I traded two Rolexes for a Patek Patek Philippe and IWC watches. Love the two Watches I got!! Tney are running very well
I have bought many watches from the past from SwissWatchExpo. I wish to 1 day go to Atlanta Georgia and come by their Watch showroom and to really visit this store in real person. I actually live out of state and have to buy online from them. First time I bought a Submariner and got me hooked on coming back for more watches. I love shopping at SwissWatchExpo and their customer service is very professional.
I traded in two watches for an unworn Rolex. Trade-in watches were priced at market. Unworn watch traded at AD price. Service was knowledgeable, attentive, and responsive. I asked for wrist shots. Got them in 10 minutes. The transaction was fair, the product was as advertised, and the trade in process was haggle free, easy, efficient, and transparent. This is a great place to do business. The watch I purchased? Lovin’ it. I can’t say enough good things about SWE. I got a fair deal for an exceptional watch.
I love your company!!! The watch was the same as the picture you showed. And the delivery is so fast and accurate. The staff were so friendly when communicating with them. I will use your company again!!!!!
I bought a Omega from SWE and couldn't be happier. I'm so glad I found them online. The reviews you read are legit and I highly recommend them. My watch was exactly as described and the purchase process went flawless. I would purchase from them again!
Bought my wife a Cartier Tank. EXCELLENT condition. Website is very easy to find what u want. Customer service is awesome AND I saved thousands!
Customer service was better than any company I've felt with in recent times. I bought a Rolex OysterDate Precision 6694 and I could not be happier with it. Every time I had a question or concern, they were quick to respond and the knowledge of watches was impressive. I would highly recommend buying your watch here.
Delivery of my watch was fast and secure! The watch was in terrific condition and I was also happy that everything they advertised as included was included. It also works perfectly with no issues. I would absolutely buy from SwissWatchExpo again!
Buying a pre-owned watch from SwissWatchExpo was a very pleasant experience. The customer service is awesome. I had to return a watch and the staff was so kind and helpful throughout the process. I highly recommend SwissWatchExpo if you’re in the market for a pre-owned watch. You won’t be disappointed.
Bought several watches from them and they all have been great. Will buy from them again.
Michael was informative, forthright, educational and low pressure. He never pushed me into something but gave me information as I needed it to help me along . Multiple calls and emails returned to my satisfaction. Did a trade in and purchase over a 10day timespan. Highly recommend.
Love my new watch. Customer service was great. Would recommend everyone to purchase from them!!!
Everything went smoothly! The watch I purchased was as described - keeping beautiful time.. overall experience was a 10‼️
I finally made the purchase of the Rolex Submariner I have wanted for a long time. I traded in my Datejust and the process couldn’t be easier. I worked with Michael who kept me informed and was always good with communication. I couldn’t be more pleased with this transaction and plan on shopping with SWE in the future.
Excellent communication throughout the process. Love my new Rolex Explorer and look forward to working with SWE in the future.
Completely authentic, extremely professional and as safe a purchase you could find. Great experience!
Fantastic customer service!! They handled everything we asked perfectly and professionally. They helped me to pick out the perfect watch I love it. It will become a family heirloom. Thank you, Blake !!! ❤️ THIS ⌚️
I love my watch , great service and reliable price! The watch came in 2 business day . Thanks SwissWatchExpo for this unique piece.
If you’re in the market for a preowned luxury watch, don’t hesitate to buy from them. I worked with Michael Cash, and could not be happier. The guy does not miss a beat. He was attentive to any and all concerns or questions I had. Very friendly, knowledgeable, and professional. The watch arrived in pristine condition and appeared brand new. Could not be happier.
Great experience! I would visit and purchase from them again.
Good experience, beautiful watch
I recently procured a Rolex Explorer ll on my first transaction here. I had the pleasure of working with Both Vlad and Blake. They were both very well educated on watches and answered all of my questions. I felt very confident, secure and safe during my transaction. I did not feel judged and I felt my desire to own a nice watch was taken very seriously. Not only did they have security measures in place for their business but they also respectfully thought of my/the customer's security. I look forward to another transaction here. Most of all I am enjoying my new timepiece. Cheers, Scott
Ordered a barely used Rolex at a fair price, and it was genuine, including all original paperwork. And it was in incredible condition.
Watches are my thing - not necessarily my wife's. Actually, she loves her Apple Watch. To celebrate her recent retirement I decided to purchase her a real watch. My first and only stop was SWE. Their selection is incredible and i found several "perfect" choices. This is where Team SWE sets themselves apart. Michael and Angel spent a lot of time with me to be sure that I picked the exactly right one. I had a FaceTime call with Angel where she tried on four or five pieces. We narrowed it down to two. Michael unknowingly helped me chose. He gave his mom a gold watch when she retired so I picked a white gold Rolex Datejust with a diamond dial. I knew that we made the right choice as soon as she opened the box! Thanks Team Swiss Watch Expo - I'll be back!
Found a watch that was very hard to find in very good condition. Watch is flawless, mint to my untrained eye. Buying was simple, shipping was fast
I have purchased several watches from SWE and each time I have been completely pleased and impressed. I have had direct experience with a wonderful salesman, Michael Cash, who has consistently provided expert help, fantastic service and extensive knowledge. I wholeheartedly suggest if you are in the market for a watch, particularly a pre-owned Rolex, do not hesitate to explore SWE.
Got exactly what they promised - watch was "excellent" as advertised. Band was too small but they had access to links and sold some to me so now a perfect fit.
First time purchasing a luxury watch online. The transaction was smooth and I received a gorgeous Panerai timepiece a few days earlier.
The customer care that SWE provides is unparalleled. Superior quality products. Mint condition is defined as brand new because when I received my OMEGA Seamaster Planet Ocean Master Chrono, I was absolutely amazed. I have sold a watch to SWE and received payment in 24 hours. Their process and business model is stellar. I would never go back to a store front or mall again for my Swiss watch needs.
I had an excellent experience with this company. They have a massive inventory, everyone is prompt and professional. The process was straightforward, the shipping very secure. The complimentary rigid travel box was a nice touch. I dealt with Angela and she was excellent.
Beautiful Cartier watch!! The sales team made everything so smooth to order. I would definitely purchase from them again.
We had a great experience purchasing a Cartier Roadster watch that was in excellent condition as advertised. The sales person we worked with was super knowledgeable and addressed specific technical questions readily. We drove to their location and was escorted in with security which made us feel great. The watch was presented to us and the transaction was super simple. We will be repeat customers in the future!
Swiss Watch Expo is a wonderful and inviting place to buy a high quality timepiece! I normally have stuck with ADs but after this experience I will definitely be back! The staff are knowledgeable and make a priority of you when there! I worked with Angel and she was awesome! Would highly recommend.
Phenomenal experience. Looking forward to my next purchase.
Overall great experience! I found the watch I liked, and I had it 2 days later. Great staff, beautiful selection of Rolex's. I am very satisfied. I would recommend Swiss Watch Expo to anyone , without reservation!!!
A real joy to deal with. I would like to purchase a second watch very soon. I'm looking forward to it.
I was looking for a pre-owned watch for our son's graduation from college. There were alot out there but many were not true Rolex. Watch bands changed out etc. Came across Swiss Watch Expo. I found the Watch I was looking for at the price point as well. Bonus! I called and spoke with Angel. She was able to look at the Watch and give me her opinion over the phone. After learning that the watches are inspected, serviced and cleaned prior to selling, I was comfortable with my decision. The Watch came 2 day UPS, signature required. We were thrilled with it. It looked like new. Son loves it. I would recommend this retailer if you are looking for a pre-owned Rolex watch.
Highly recommend. Blake Dill was extremely helpful in my selection of an Omega Seamaster.
Beautiful Ladies Rolex Date just, watch was perfect. Swiss Watch Expo made it so easy picking out a beautiful watch. Thanks for the perfect watch.
I purchased a hard to find Omega and was convinced to buy it by the excellent quality pictures and outstanding service I received when I called with a few questions. Watch is just as discribed, mint and runs about 2 seconds a day fast, excellent for a 23 year old watch. Will buy again.
I would recommend anyone shopping for a watch to consider Swiss Watch Expo. My experience to purchase, receive and communicate with customer service exceeded my expectation! I will purchase another watch from this company.
Awesome company to work with. Their items are exactly as represented, service is fast and I couldn’t be happier with my purchase.
Extremely impressed by the service, representative and experience when purchasing a timepiece. Took the time to discuss in a very friendly professional manner. Condition of watch was perfect as listed. Couldn't be any happier with my experience and item purchased. Highly recommended.
Great company. The trade-in values were fair and the watch that I bought was perfect. Just as described, the staff was great at communicating the different options, and the transaction was conducted very smoothly.
Going by photos is always a risk when making a pre-owned purchase online. However, after reading other reviews I decided to purchase the Breitling Colt. It arrived safely and was just as pictured on their site. I was pleased with the overall experience and communication with the sales staff. I am enjoying my new watch! I would do business with them again.
I want to thank Vlade from face timing to show the actual watch to Blake who helped me get the brand box and Angel for the appraisal swisswatchexpo’s team was incredible. My GF fell in love with the watch which is in mint condition! Thank you!
I’ve bought several watches from SWE and the experience has been exceptional. The watches were as advertised on the website and the reps were very helpful.
The employees have been very patient. I bought a 26mm Datejust and wanted to return it for a midsize 31mm. They were quick in processing everything and getting it to me.
The watch was perfect! It arrived on time and in better condition than described.
great people to deal with. great company. trust them in the watch world thats hard to come buy. I have ordered 3 things from them great service amazing fast shipping. Watch is better than described. they also care about the customer and reach out to you. if they think the watch might not be a good fit. I will say one thing. They're shipping packing is something to behold. if its gets damaged in shipping It had to be run over.
Everyone I dealt with was very professional and informative. The quality of the product was perfectly described. This is the ideal place to buy a luxury timepiece as the variety of pieces in the collection is plentiful and would recommend it to anyone who has an interest in watches.
I am Happy with my 2 luxury divers I have bought from Swiss Watch Expo. You guys are doing a good job. Thanks for your help.
Excellent buying experience was my first time buying a higher end watch and had some reservations about buying online but this company had the best price.once I spoke with Vlad I believe the sales person name was all the reservations I had about buying a watch unseen we’re gone.It was a smooth buying process and got my watch delivered the next day which was a Saturday watch was even more beautiful in person would highly recommend this company.
Third Rolex purchase from Swiss Watch Expo - Excellent Job - As Agreed & Represented. Michael Cash is the Man!
THE WATCH WAS EVERYTHING SWE SAID IT WAS. THIS IS MY SECOND PURCHASE OF ROLEX WATCHES FROM SWE. I'LL BE BACK FOR A THIRD SOON !
I was looking for a particular Panerai that they no longer make in the exact configuration I wanted. So I was faced with having to buy a used one. I did a lot of research online and looked at a large number of reviews. I also contacted a number of different online dealers some of whom couldn’t seem to answer the phone or respond to emails. The piece I was looking for was a Pam 723 with the metal band and the exposed back so I could see the beautiful inner workings of its heartbeat. The exact piece showed up in the inventory of Swish Watch Expo. I had seen their reviews online. Most were positive but they also responded to the adverse comments with follow up to help explain or resolve the situation for the client. I called on the watch I was interested in and Angel answered the phone within a few rings. She was very professional and informative answering all my questions. The watch was listed in mint condition. I ordered it as soon as I got off the phone and it showed up two days later exactly as described. My particular experience was absolutely perfect. I found the exact watch I wanted and it was in like new condition with all the paperwork box and documentation. I could not tell that it ever been worn. I will not hesitate to use Swiss Watch Expo in the future.
Amazing company with amazing customer service . Thank you Michael for thr excellent customer service and patience.
Fantastic service. Professional. I worked with Johnathan and he was great. I ended up buying a Hulk and a GMT Coke. The watched are beautiful and were in the exact condition as described on the website. I highly recommend Swiss Watch Expo. JohnThan is great to work with. I have now purchased four watches from Swiss Watch Expo. Fantastic service.and the watches were exactly as described.
Purchasing from Swiss Watch Expo is the way to go for a preowned watch. I am totally satisfied with my purchase. Watch was exactly what was described and I will definitely purchase again from them in the future.
Seamless, professional transaction from start to delivery. Angel was kind enough to FaceTime me and show me the watch and explain the purchase process via wire-transfer. Watch exceeded my expectations and keeps perfect time.
I got my Rolex Submariner now, my second watch from SwissWatchExpo and it is just as perfect as my Breitling. I will be looking to get my wife her next Rolex Salmon from here. I am so thankful for this company in Atlanta. I could not be so greatful for their quality of merchandise and customer service!!! Thanks, Tony
Very happy with the watch that I purchased. Just as advertised in great condition. Excellent service and prompt delivery. I would definitely buy again from Swiss Watch Expo.
It was my first foray into watch buying and the experience was awesome!! Was a little nervous about buying online but all of my questions, both email and phone, were answered promptly. The communication was great and a special thanks to Angel for answering my newbie questions. Loved the added travel cases and the clear documentation was much appreciated. Can't wait to stop in when in the Atlanta area. Highly recommend.
The watch looked brand new and was shipped the next day after I ordered it. Great responses from sales personnel when I had a question. I highly recommend them to anyone wanting a quality timepiece.
I ordered a Patek Pillippe twenty four for my wife’s 25th anniversary after I found the exact watch I was looking for. After reviewing their stellar reviews and speaking with someone, I felt comfortable proceeding with my order. Let me tell you, the watch that I received was in mint condition. It looked brand new. My wife and I are extremely happy with our purchase. We are now customers for life. Just do it. You’ll be extremely happy.
I purchased both a Tissot and a Rolex through this company. I had an excellent purchasing experience and very fast shipping. Would highly recommend them, and will be returning for my next dress watch.
They communicated very well and processed my order quickly. I was satisfied.
Angel was a tremendous help in selecting just the right watch. I would definitely do business with Swiss Watch Expo again!
The associate at SwissWatchExpo that I spoke to over the phone while selecting a watch was very very helpful. They got me all the details I was asking for with regards to the watch I was looking at purchasing and they were super friendly in the process. I received the watch right on time the next day and it was in exactly as described and pictured condition. I would definitely recommend them to any and everybody looking for a high-end watch.
First time purchased a Cartier watch at SwissWatchExpo and was pleasantly surprised. The price was very reasonable and the process was easy and got the watch in two days. Customer service was great when I called because I could not open the clasps. I thought it was the wrong size but Bryan or Brandon (sorry I forgot the name) helped me out in no time... Thanks again...
They make it easy! Very secure and an amazing watch, it looks brand new and I am very happy with the purchase. Highly recommend and thank you!
My experience was very good. The watch arrived packaged in a nice box with papers and a gift bag. Excellent presentation. Most important was the fact that the watch was exactly as described. Buying online with this seller was a great experience. I would certainly buy from them again and recommend their services.
Very professional company. Was very happy with my watch. The pictures I seen before buying were great. But no pictures could capture the beauty in the patina on the dial. My first real watch and I’m glad it was this one!!
Last year I bought a Cartier watch at Swiss Watch Expo and was extremely pleased with the quality. Last week I ordered an Omega SeaMaster 300M which I received within a couple of days. The website says "Mint" condition and it really looks brand new. Had I discovered the website before I bought my Rolex which I paid full price, I could have saved a lot of money. Anyways, I did not talk to any sales person this time and just ordered through the website and paid thru PayPal. Transaction was painless. Highly recommend buying Luxury watches at SwissWatchExpo. They are authentic. Thanks!
I received my watch as a gift a few weeks ago and have not worn a different one since!! 1964 Shelby Series watch is a versatile timepiece that can be worn while lounging around the house on a lazy Weekend or dressed up for a night out. Stunning looks and functionality - this is an amazing watch that gets so many people’s attention… THANK YOU Ms. K!! XoX
Great experience overall! Blake did an amazing job of reaching out me and making sure the item I ordered was correct, which of course I had overlooked a major feature of the watch I ordered which was the size. Upon learning of this through Blake’s email which highlighted that to make sure it was something I did not miss. He was able to get the watch swapped for another model that I was also looking. I received the watch the next day! I will continue using this vendor!
This is my first experience in buying a watch on the secondary market. I have never been treated as I have here in any market. Michael Cash was the best Watch person that I have ever dealt with.. should I ever get the appetite for another time piece, I will come back to SWE. Gregg Best
SWE made my buying experience very easy. Michael Cash answered any questions I had and the product was delivered exactly as promised, mint condition. Honestly, couldn't be happier with my experience.
I ordered a watch from Michael Cash at SWE and it was too small for my wife's wrist and I had to return it. It was no hassle to return other than the high UPS bill of a couple of hundred bucks. I got a credit and ordered a nicer watch from Michael. He was a lot of help and very nice. So, if your wife is starting to hate you, buy her a nice Rolex and she will love you forever!!!
I’m always on a lookout for a two toned Rolex watch. I search so many online platforms but Swiss watch expo was highly rated and I decided to give their business. I’m glad I did. The watch I received was in excellent condition and priced fairly. I’ll definitely come here again if I decide to shop again 😁
Love my omega watch from SWE. Great, friendly service, competitive pricing and super fast + safe shipping. Be aware that UPS will leave a package even if it requires a signature, times have changed for sure. I will do business with SWE again for sure. Thank you!!
I was looking for a watch for my husbands birthday and there was a particular style I was looking for. I came across Swiss Watch Expo and called them up asking if they carried it. The gentleman was very nice and he said they had a good bit of what I was looking for. He emailed me a list of watches with pictures. I picked out one that I liked and made an appointment to see it. The whole experience was very pleasant. The gentleman I had speaking with was busy, so one of the other staff members took the time to help me out. Everyone was so extremely nice and all of my questions were answered. I highly recommend them to anyone looking for a luxury watch. They have a great selection.
The watch was as described, arrived in perfect condition and on time as promised
I placed my order and made payment online. The process was simple and straightforward, and I received the timepiece I wanted exactly like I expected 3 days after placing the order. I couldn't be happier with my experience with buying from SwissWatchExpo.
I had a great experience buying my husband’s Rolex from Swiss Watch Expo. I can assure you - they are the real deal. Their customer service was responsive, kind and helpful and the watch arrived on-time for my husband’s birthday in its original box, in beautiful condition with all papers intact. He loves it and I couldn’t be happier!
My fiance and I just bought his dad a rolex from Swisswatchexpo and we will definitely be purchasing more watches from them in the future. Highly recommend!
The process was easy. They have literally 1,000's of watches in stock (unlike many of their competitors who source them from other retailers). I found the watch that I wanted, a beautiful Breitling Super Ocean Heritage II in pristine condition. I ordered the watch online on Thursday and the watch arrived on Friday. I highly recommend Swiss Watch Expo.
Unbelievable customer service. Very professional from beginning to end and they shipped my item quickly. My Rolex was received in mint condition.
1st time buyer from this business and it was so professional and detailed.After asking numerous questions about the watch and the buying process...All questions were answered with no doubts to me that I was buying a watch from SwissWatchExpo. The watch is nicer than the pictures and description shown on-line. I will not hesitate to buy from this store in the future. I could not be any happier about my purchase !!
I was very satisfied with my order. The service fast and on time. The watch was excellent
I really enjoyed my buying experience at the Swiss Watch Expo. Grant made the buying experience easy and ensured I was well informed throughout the entire process.
Everyone was really helpful - Michael, Jonathan, Blake and the entire staff walked me through options and gave me good advice. My husband loves the watch we bought, and is in excellent condition as described. Thank you Swiss Watch Expo!
They were very Professional. They asked me if I knew exactly what type and size my watch was so I should be satisfied with my purchase. They called and texted me so I could contact them again if I had any additional questions. I would definitely recommend buying from them again.
I have order 2 men's Omega watch's for my son's from here and have been extremely pleased. Delivery is fast and you even get a discount if you pay by wire. We highly recommend.
I was only visiting the U.S for a week, and was more than a little hesitant to Prepay a $12,000 watch and have it shipped to my hotel, from a company I've never dealt with before. I trusted the google reviews and placed my order for a 2003 Rolex Seadweller 16600 on a Sunday. Tuesday morning at 10am the package was delivered at the front desk. I am extremely happy with the watch. And the most important thing I believe, is the watch was rated as like "very good" condition on their website and not "mint". But I can tell you, this watch was definitely mint condition. And I appreciate them being so strict on their rating. I would happily buy unseen from these guys again, no questions asked.
Worked partially directly with owner and a great sales guy Mike. Purchased a higher end watch. Very happy with entire process. I am planning to visit SWE next time I am in Atlanta.
Great looking time piece... very good service, received fast and hassle free...watch was as described MINT!!!
Responsive, efficient and very professional dealer. Very happy with the packaging and the watch I get.
I bought my pre owned Omega via the SWE website without talking to any store representatives...which may have been foolish but read on. After doing quite a bit of research on the model, I found that Swiss Watch Expo offered the best value. The combination of price, watch condition and inclusion of papers/box beat anything I saw anywhere else online. That coupled with the flawless reviews, across platforms, gave me the confidence to buy. The watch is beautiful, exactly as pictured online. Shipping was speedy, the packaging was superb and the watch is spotless. If I were to buy another luxury watch I would look no further than SWE.
Purchasing a high end watch online feels like a scary decision with all of the internet scams out there. But I found one bright spot in online retailers who exceeded my expectations. I found a gorgeous pre owned Rolex that was reconditioned and came with the original papers at a good value. I appreciated the swift and courteous attention to my order, which arrived on time. I was surprised that the watch looked even better in the photo than it did in person. I would highly recommend them for their selection and customer service.
I was looking at buying what is and will be the last watch I probibly buy for myself. I found a ladies Rolex datejust with a unique salmon face and diamond numerals on their site. Not only was it priced very reasonably it came with the original paperwork and box. Received the watch within 3 days of ordering and the sales person I worked with to assist in the check out process also offered me a code to get an additional $100.00 off. LOVE the watch - the watch was everything it was advertised to be! Would purchase another if I ever need one from this company.
I has a GREAT experience dealing with Vlad, the item sent in perfect condition and even with additional goodies, outstanding customer service and will likely return to swiss watch expo, definitely recommended.
We bought a beautiful watch for my son's graduation, and the process of working with Swiss Watch Expo was seamless. Although I picked one out online, I got a call from a sales person who assured me of the confidentiality of the packaging, the day it would be delivered, and my preference as to delivery options. The watch was packaged beautifully, and now we just can't wait to give it to him! If I ever invest in another lifetime keepsake like this one, I would definitely come back to SWE. Thank you for the great service!
I purchased a watch from Swiss Watch Expo and had a great transaction with Blake Sill. I purchased a Breitling Bentley A47362 and was sent in prinstine conditon and professionally packed. Great tracking and customer service. Highly recommend.
Fantastic Experience. Purchased Cartier Pasha GMT Power Reserve. Hard to find. Watch looked factory new on arrival. Exceeded all expectations. Will definitely be buying from again in the future. Thanks for the great watch and experience.
From start to finish, my first transaction with SWE was very smooth.. The sales & service staff are first class. Communications by phone, website and email were transparent, friendly and informative. The website is well designed and highly intuitive.
Delivered the watch quickly and was in pristine condition.
Great service, kind sales people, excellent quality watches!
Outstanding experience all the way around. Highly recommend to anyone looking for a watch! Great service and peace of mind dealing with them.
Fantastic service, amazing shipping, and only the best products.
Service was excellent purchase my Breitling Windrider Cockpit 41 Steel MOP Diamond Mens Watch A49350 With Papers and is was an amazing buy. Thanks guys
The watch was soooo much nicer than i expected - looked brand new. I could not be happier!! Will recommend to all my friends - why buy new??? :)
Watch was in perfect condition obviously brand new and unworn. At over $1,700 off MSRP I can't imagine a better deal!
Grant made the sale/trade process super quick and easy. Swiss Watch Expo has a fabulous selection and shipping was fast. Definitely recommend
Jonathan was great to work with during my recent purchase. My only request would be for your management team to consider some more flexibility in the payment process so that it’s consistent with what other watch dealers offer.
My first purchase from SWE and I could not be more satisfied. My latest Breitling far exceeded my expectations for a previously owned watch. I will be visiting SWE again!
Easy transaction! Wonderful Customer Service! Absolutely love my watch! Would recommend highly shopping with them. Will be back! Thank you!
This is the second Rolex I purchased from them and had two great experiences
I had a great experience in here to purchase my first sec hand watch. My credit card didn't go thru so I called customer service , Customer service was very nice and patient. He recommended me to use PayPal and reminded me to use the coupon.I received my watch within 2 days after placed the order, , the package was wrapping in 2 layers of ups box which protected the watch nicely. The condition of the watch is great which is better than I expected. I went to an authentic watch shop to adjust the watch belt and he mentioned I got a good sec hand price for this watch and the condition is pretty good as well. Thank you Swiss watch expo, I will come to you again for my second one :)
Beautiful watch, very simple sales process. Also, nice to offer a discount for a wire transfer. I've been waiting 20 years to be able to purchase this watch and i finally have it!
Great communication, fast shipping. I was worried in the beginning just because it was first time purchasing from them, but I would definitely purchase again from them! Thank you!
Purchased a 1978 Rolex Oysterquartz in excellent condition. This is one of the most beautiful and best engineered watches Rolex ever made! Mike Cash was also very knowledgeable and helpful.
I had a great experience buying a watch here. I would highly recommend checking out their selection if you're shopping for a watch.
Seemless purchase with quick shipping. Found a watch at a good price on their website. Highly recommend would come back for future purchase.
Excellent service and product as advertised. Shipping was quick and packaged well. I will definitely use again.
ordered a Rolex watch which came quickly after the process of customs, duties and inspection. The watch came serviced, shipped with its original box, papers and appraisal. I would highly recommend this online shop for authenticity of their products and the wide selection of products to choose from. The guarantee and refund policy of this store reflects the integrity of this store.
Jonathan was extremely professional, helpful, amiable, and a pleasure to work with. Purchased two timepieces that arrived quickly and securely and both were as advertised; excellent condition, and fairly priced. Would gladly do business with again and will certainly recommend SWE to others who may be looking for quality timepieces from a trustworthy business.
Watch was in perfect condition, very smooth and easy transaction, quick shipping. Very helpful and responsive staff. I would definitely deal with for my next purchase.
The transaction was smooth and swift.Vlad was very helpful on the buying process. Highly recommend and will buy or sell , thank you
It is intimidating to purchase a luxury item online. But everyone at SWE was helpful both in emails and on the phone. They answered all my questions, no matter how silly they seemed. Each person's knowledge of the product was impressive and they could not have been more helpful throughout the whole process. I LOVE my new watches..... yes, I was so impressed and confident in my satisfaction being guaranteed that I ended up unable to choose just one. I chose a beautiful Cartier Pasha and a discontinued but unworn Rolex Oyster Perpetual. Both at a great price and impeccably presented with super fast shipping. Thank you, I will be back in the future, I fear.
I returned a watch and the process was made easy. The sales staff delineated the required steps to follow and they provided the time line for returning my funds. I would recommend this company and I will purchase again.
If you're looking for a Rolex and a good deal...this is your place! Friendly salespeople. Highly recommend.🙂
I bought a Rolex Air King 14000M from SWE and had a great purchase experience. I purchased the watch online but called them with questions several times and spoke with different salesman each time. Each and every person I talked with was friendly, polite and knowledgeable. The watch arrived in two days and was as described. I am very happy with the watch and recommend Swiss Watch Expo.
They called me and helped me find the watch. The guy helped me name Michael he is friendly and helpful. It is a good deal and the watch is pretty much like brand new even it listed as a pre-owned. Also it is fast shipping and it is well packed when I received it. I definitely will purchase from them again! It's a great experience!
If you're looking for a Rolex and a good deal...this is your place! Friendly salespeople. Highly recommend.🙂
The buying experience was very smooth and Vlad was very helpful in showing the watch thru facetime, answered some of my questions and helped with the payment process. Highly rated A+++. Will do business again. Loving my Speedy 2tone !
I purchased a Rolex Air King 14000M from Swiss Watch Expo and it was an excellent experience. I spoke with several people from SWE as I did my research prior to purchasing the watch and each of them were friendly and helpful. I bought the watch on their website and it arrived as described in excellent condition two days later. I am very happy with my purchase and I highly recommend Swiss Watch Expo
Could not be happier with my recent purchase from SwissWatchExpo!! I had a very specific watch that I was looking for and they actually had 2 in stock with a large price difference. I called and they were extremely professional in explaining to me the cause of the difference in great detail. I felt very comfortable and confident so I made the purchase, the watch arrived 3 days later extremely well protected and exactly as described. Due to the fact that this was my first online purchase of a watch with a large price tag I actually had the watch authenticated and everything was 100% legit. I would definitely recommend Swiss Watch Expo with complete confidence to anyone in the market.
Swiss Watch Expo is the best place to purchase a luxury watch. I was in the market for a Datejust 41 and SWE had an abundance to select from. Even with a shortage of Rolex inventory around the world, SWE’s pricing was very good compared to other companies who have marked their prices up significantly. I absolutely recommend SWE to anyone looking to purchase a timepiece.
I purchased an expensive watch for my wife online and she didn’t like it. I thought it was going to be a nightmare to return. It was painless easy and quick. I highly recommend this company.
I had been eyeing a particular watch and was pleased to find a nice variety of this watch and style in this online store. When I'm back in the Atlanta area I'm planning on visiting there brick & mortar location. They not only had the watch but also had the watches history and details readily available. My purchase experience went very well and my watch was on my wrist in just a few days. Great shop.
The team at SwissWatchExpo was very helpful throughout the entire process of purchasing my pre-owned Rolex. The watch is exactly as described and was packaged very nicely. I will be using them again for my next luxury watch purchase. Thanks for the great service, team!
I have bought two Rolex from this company. I bought from internet. Both times i received better then i though. This company is very communicative and do what they said. I will buy from them again with my eyes closed. If you are looking for a Rolex that will meet your expectations this is the place to go. Thank you.
I was thrilled with my experience with SwissWatchExpo. I recommend them for any luxury watch purchase.
Beautiful watch. Exactly as described and at a very fair price. Shipping was fast and secure. Very professional staff. Highly recommend.
They had the piece I wanted, they double checked with me on the size, I decided to go with a larger piece and they facilitated it flawlessly. I’ll do business with them again.
Jonathan was a great advisor/consultant on my purchase of three watches, one Cartier and two Breitlings !
I'm a first time buyer that saw an electric blue Omega seamaster "Mayol 1999" 36.25mm automatic for sale for an outstanding reasonable price. I searched the other big used companies and their pricing was way too much for "good/very good" used time pieces that clearly have imperfections and signs of heavy use. SWE should be the only place you choose for swiss watches! Not only are they US based, but when they say "excellent" that's truly and understatement. Although I bought a 1999, it looks brand new! I tried looking for signs of wear but can't find it. Their team clearly puts in the effort and time to get these pieces of art up to excellent/good as new condition before they list it for sale. When I placed my order they called me immediately to inform me that I chose a midsize instead of the standard size and wanted to make sure I knew. Since I have 7 inch wrist I prefer the 36mm size, it looks more "dressy/formal" than "sporty" which is what I wanted. Caught up in the moment I never measured my wrist until after I made the purchase. Thankfully the previous owner had the exact same size wrist as me so it fit perfectly (there was a huge sigh of relief when I put it on the first time haha). After this outstanding experience with SWE and their quality of work I will never buy a new watch. I will always buy used through SWE since their quality and restoration gives you basically a new watch at used pricing. Owning an Omega has always been a bucket list item for me and I am glad I went through SWE. 2 day shipping was outstanding, they packaged it in a discretely larger box which was smart, and they had it packed like a nesting egg so it was secure and safe. Loved receiving the appraisal for insurance purposes as well! There is a reason why these folks have over 2k, 5 star reviews and they truly earned it. Bravo SwissWatchExpo!
Found the model Rolex I had been searching for here. I was very impressed with their staff and selection of watches. Extremely professional. Highly recommend.
Beautiful watch, fast and professional service. Highly recommend Swiss Watch Expo!
Fantastic experience purchasing online. Tatyana was responsive and quick to answer my questions! Have purchased two watches from here and will be back!
SWE has watches that are very difficult to find. This is my second purchase from them. The watch is always exactly as described, which is mint condition per my purchase requirements. The reality is, your not going to steal a high quality perfect condition desirable watch anywhere. You can forget that. SWE prices are fair, and you get exactly what your buying. After lots of looking around and shopping, I've found them to be the most reliable and best bet.
I have been "window shopping" the Internet for a new Omega Seamaster Planet Ocean since mine was stolen back in 2013. I have browsed every watch site imaginable and have almost pulled the trigger a few times on watches that weren't quite what I was looking for. I found SWE a little over a month ago and found the perfect watch within a few days of saving a search. The price was about 20% below market, the transaction was seamless, the watch arrived in two days and in perfect condition exactly as advertised. They answered the phone immediately when I called with pre-order questions and followed up after I ordered. I can't say enough about how excellent this company is!
Second watch purchased from them, smooth sailing on both transactions. Great products and customer service
Why pay full price for a new watch when you can purchase a pre-owned watch in perfect condition? SWE has the finest online selection of luxury watches, bar none. And a great warranty and return policy. They're readily responsive and helpful via email or phone call, through the purchase process, and very importantly, afterwards, too! I've worked mostly with Michael Cash, who's as knowledgeable as they come, and occasionally with other personnel as well. All are extremely helpful And pleasant. Michael, or the other sales reps I'm sure, will become your personal shopper if you're looking for something in particular. Be sure to ask a lot of questions and also be honest and forthright about what you like and don't like. Too flashy, not flashy enough, let them know. Mint condition versus unworn versus excellent condition, let them know your preference. Watch their numerous YouTube videos. Check out their new stock on their website, easily find whatever's on their website by searching using keywords like mint or unworn or excellent condition, case size, brand, model, gold vs stainless vs leather, etc. They're a wonderful business which employs great people.Their website is amazingly easy to use. Yes, I'd only buy from SWE!
Found the model Rolex I had been searching for here. I was very impressed with their staff and selection of watches. Extremely professional. Highly recommend.
I have purchased 3 watches from SWE - two vintage Rolex pieces and a rare Patek Philippe Nautilus. In each case the watch pros at the Swiss Watch Expo were kind and courteous. The pieces were absolutely pristine and in perfect working order. What’s more, the prices were the best I’ve seen. I’ve been collecting time pieces for more than 30 years. SWE is now my starting point for great watches at a fair value. Bravo SWE!!!
Great selection and variety. The condition and quality of the 23 year old watch exceeded my expectations and was better than described. I would do business with them again.
Exceptional service, and great customer attention. I purchased a Rolex Daytona and Blake and one other rep went above and beyond to make the transaction a positive one. I highly recommend.
Responsive communication, fast shipping, and product in amazing condition. Highly recommended!
Watch looks brand new. Every time I called to ask questions whom ever answered the phone was awesome. Can't believe how good the watch looks. I will be using them for my next Rolex.
I found the PERFECT watch for my wife’s birthday, a MINT condition Rolex Datejust 31mm stainless with diamond white gold bezel with mother of pearl face with Roman numerals. All original papers, box, tags… shipped quickly and secure. I will definitely recommend Swiss Watch Expo to friends and family.
Highly recommended. Watches are JUST as described, shipping and communication are top notch. Service was ABOVE what is expected in this industry. I had to return and they were extremely fast, honored the return policy without any questions. I will certainly be a repeat customer and recommend them to others.
I had a very easy and pleasant experience with SWE! The watch I received was beautifully polished and the time was st, ready to go. All the papers were included, the watch box too, and SWE provided a travel box as well! I would definitely use this company again if need be!
Great selection of watches. Staff helpful in responding to questions. Quick and easy process to purchase. Fast shipping. Watch as described. My wife loves her gift.
Michael was a great person to deal with. Very detailed and knowledgeable. Always responded to my million questions!
I made my second purchase from them recently. Outstanding products and timely delivery. Can't wait to get my next one.
Great service from Grant and the rest of the sales team. I ended up traded in a personal piece for another listed in their website. The transaction was seamless and I would be happy to recommend their services to anyone interested in the luxury watch market.
Great selection and and variety. The condition and quality of the 23 year old watch exceeded my expectations and was better than described. I would do business with them again.
Very prompt and I trust them 100% with all of my purchases… I have brought two Rolex from them and both time very pleased…
Just purchased second watch from them.....It is great and keeps very good time!!!!!
Phenomenal product, excellent details online, multiple buying options, fast/free shipping. Thank you for another great buying experience!
I did a lot of research on Swiss Watch Expo, and I even watched a few of their YouTube videos. They had the Breitling Navitimer that I truly wanted for my first big watch purchase. The watch I purchased was actually brand new and not used. The shipping was fast which I was very excited about. So far everything is great!!
I bought my Rolex Oyster Perpetual 41 through Swiss Watch Expo and was very pleased with my experience. Great customer service, friendly staff, great selection, fast and easy checkout. I will be back.
Very good experience with this seller. After a lot of searching for a specific model of Omega Seamaster, I found the watch I wanted at SwissWatchExpo with a very reasonable return policy and a fair price. The watch arrived quickly and exactly as described with the original box and Omega cards. All the sellers offering a similar watch for less were either outside the US, had sketchy looking return policies, or the watches looked really beat up. I would have no hesitation recommending this seller to others looking for a nice watch.
Both Rolex Datejusts purchased 2nd half 2021 have been flawless. Both expertly prepared and shipped, received promptly, keeping excellent time and test nicely on my Timegrapher 1000 indicating full correct services. I'm a collector who wears my numerous watches and I highly recommend SWE for vintage Rolex watches in Excellent condition!
This is one of the finest you can get. Seamless experience on selection, payment shipping. I got the watch within days. Its incredible and i love it!!
I found comfort in knowing that the multiple close up photos of the watch are the very watch being sold. That same watch arrived within a few business days. The price was better than all of the competition for what I perceive to be a superior value. I highly recommend SwissWatchExpo. Ted
All representatives are very knowledgeable, patience, helpful and professional. I will purchase again in the future.
I've purchased 3 or 4 watches from SWE and I trust them to deliver an authentic high quality Swiss watch to me sight unseen. They always have excellent inventory to choose from. Thank you
This was my first Rolex purchase, and I was satisfied at every step that I was getting the exact watch I wanted at a very fair price. I trust these guys and will be buying my next nice watch from them.
Great Experience. Fast Service. Knowledgeable Sales Staff. The Watch I ordered was exactly as advertised and a great find for me. If you are looking for a high end timepiece these are the folks that i would suggest. SC
Beautiful timepiece, wonderful service, and very pleased. Many thanks for the great experience, and highly recommend!!!! All the best.
I’ve ordered 3 watches from SWE. This company is excellent. Customer service is helpful to customers questions. Shipping is excellent - and the photos on the website are superb. I enjoy ordering from them knowing the photos on the website are of the actual watch - not a stock photo. Great job and great inventory to choose from. Very happy.
I recently purchased an Omega Speedmaster Automatic with the "casino dial." This watch is in excellent condition and exactly as the site described. The transaction went smooth and I would certainly buy from Swiss Watch Expo again.
Their description was precise, the condition of the vintage Rolex was excellent, I'm very pleased with my purchase and would definitely use the on future time piece purchases.
Great experience overall, very pleased with my watch it is exactly as described and it shipped fast !! I recommend SWE to anybody looking for a nice timepiece buy with confidence.
I wanted a midsize Rolex Oyster Perpetual for my wife, but was told at our local Rolex dealer that they were not available. After searching multiple sites online, I found SwissWatchExpo. Their selection of new Rolex Oyster Perpetuals was impressive and I found the exact watch that I wanted to obtain for my wife. The process was simple and their in-office staff served as a great resource. Thank you, SwissWatchExpo.
Easy company to work with, provided exceptional watch at reasonable price. Quality shipping in speedy manner. I will utilize again in the future.
Jonathan was a great advisor/consultant on my purchase of three watches, one Cartier and two Breitlings !
First, the shipping. The packaging was the best I've ever experienced. Double boxed, protected by bubble wrap envelopes, with a security label on the inner box. Next, the watch. Exceptional! A 2006 Rolex Turn-o-Graph in mint condition and keeping excellent time. Finally, the customer service. Nancy was extremely helpful throughout the process of working with SWE and assisting with their Chrono24 relationship. She even went so far as to respond to my questions after hours. The whole experience couldn't have been better. Definitely recommend Swiss Watch Expo.
The watch was actually better than advertised….I’m absolutely delighted with the purchase and highly recommend anyone who is interested in fine quality timepieces to seek your services!
Outstanding experience I actually had started the purchase process on a watch and one of their sales people reached out to me and explain it this watch face may be a little smaller than I want turns out he was right. Unbelievable customer service I did not pay for expedited shipping and watch arrive the next day and it's absolutely like brand new. I'm always nervous at Large purchases online but you can feel that you're interested hands with these folks.
Jonathan and his team are the best in the industry. They provide excellent customer service, speedy communication, and most fair prices. Amazing watch dealer that makes even international transactions very easy and seamless. I have already purchased several watches from them and each one was excellent. Best in the business.
Exceptional selection and customer service. This was my 4th purchase from them and they have all been incredibly smooth and the product was 100% as advertised.
Recently purchased a cartier with SWE. Buying something online (especially this expensive) always gives me pause but working with Michael set my concerns at ease. The price was the best I had seen, and it was in my hands within 2 days. I am already looking at another.
I was very apprehensive to make such a significant purchase online even after reviewing all the positive reviews for SwissWatchExpo. Johnathan's professionalism and thoughtfulness reassured me, and the entire transaction from order to delivery was better than I ever expected. The pictures are first-class and better than anything I have seen online. This watch was a gift for our dear Dad, who deserved the best, and he got the best from us and SwissWatchExpo!
I was very apprehensive on making such a significant purchase online even after reviewing all the positive reviews for SwissWatchExpo. From my first call, Johnathan's professionalism and thoughtfulness provided me the comfort and confidence I needed to finalize the deal. Johnathan made sure my order initiated from Virginia arrived as promised in Hawaii on schedule. Also, the online pictures are first class, received the watch exactly as it appears online, and the email communication was clear and accurate. Very pleased with my entire experience with SwissWatchExpo!
Always quick with response never any problems highly recommend
Top notch easy and quick at Xmas, well done!
I have to admit, I was a bit nervous about making this kind of purchase over the internet. My salesperson, Michael Cash, was fantastic. The watch purchased was better than I could have even hoped! I took it in to my local Rolex jeweler for once over before I removed the sticker, just me being overly cautious. The jeweler was extremely impressed with the watch and its condition. Needless to say, everything more than checked out and I wear my watch often! Thanks for a tremendous experience, SwissWatchExpo. I will most definitely be a repeat customer.
My husband got me a woman's Rolex for Christmas. It was a little too small. The return process was super easy. I found another one that I absolutely loved and was a little bit more. They sent us an invoice for the extra amount, it was easy to pay and then they shipped the watch. Shipping was super fast and I am loving my first (mens) Rolex because I love larger faced watches. The sales consultant Blake Dill was awesome. Kept in contact through email and phone. My husband also purchased his first Rolex from Swiss Watch Expo as well and loves it. I’m sure we will be buying more watches from SWE. Great Company, Great Customer Service.
Amazing selection and fantastic buying experience. Blake is awesome to work with. You can feel safe knowing you have a great quality watch that is 100% authentic. Most importantly, buying the watch is just the start of the relationship - they have a great warranty and repair service should you ever need them in the future. I will be buying all my watches from SWE moving forward.
Great experience! The process was quick and easy. Love the blue dial on my new (to me) watch.
I was very pleased with the way Jonathan and Grant treated me through the entire process. Great service, fair prices and excellent quality.
Vladyslav & Mitch were very helpful, making my purchase of an Omega Speedmaster very smooth & easy. Gorgeous watch, great price, the only downside was it didn’t ship when it was supposed to, but they overnighted it to me which more than made up for it.
Grate online buying experience, I received my watch in pristine condition and on time. I'll definitely will buy again at Swiss watch expo.
Easy and trust worthy transaction. If you want a watch and you know what you are ready to buy work with these guys and they will work with you. Definitely best pricing out there.
I found the most beautiful, well priced Rose gold Rolex. Great customer service and quick delivery. Highly recommended!
Exceeded my expectations as a business. Very informative and attentive. I would highly recommend
Recent Canadian Customer. SWE is a well represented store for watch enthusiasts. My experience was very good with Blake. He answered all my questions and educated me with information on the watch that I ultimately purchased. I am not a watch expert, but quickly learning. Blake helped me thru all aspects. The delivered watch was as pictured and described on website. Included all promised documentation. Shipping was expedited quickly and packed extremely well. (Box in a Box surrounded by foam). All my internet concerns were put to rest. Thank-you
Swiss Watch Expo has been my go-to store for adding superb pre-owned watches. SWE ordering is very easy if your order on-line and by phone the customer service is exceptional. SWE has professionals who are extremely knowledgeable about watches. Being a repeat customer shows that SWE is the watch store for repeat customers. How many stores do you know that can do that?
I had an amazing experience! My sales consultant was very knowledgeable. I believe it was Michael, but I'm bad with names. He did a FaceTime with me and gave me a tour of the facility. First class all the way. Thanks!
I've always purchased new luxury watches before , but because of the scarcity of watches out there during the pandemic I decided to look into buying a used watch and I'm so glad I did. The process was easy and I got exactly what I wanted. Michael Cash was very easy to work with. He was patient, knowledgeable and assuaged all my fears of buying online. Will definitely buy in the future from SWE!
First time Xmas order for hubby and Michael was awesome . He educated us on what was best for my hubby, due to my surprise not able to fit Hubby’s hand!
Swiss watches expo are definitely a place to shop your dream watches! No others place! They are professional than authorised dealer!
Matt sales manager big position in the company will take the time to call you back and answer your questions what a great place to buy a watch titanium and rose gold seamaster was just what they said it was mint condition follow up emails were great i would buy from them again and spread the word to my friends comfortable place to to purchase quality watches. Robert P. Hollywood Fl
SwissWatch provided the best customer service and selection of used watches. I was able to get a one of a kind watch for my wife. It is beautiful and was exactly like it appeared on the site. The watch was delivered the next day! I would recommend SwissWatch to anyone looking for quality used watches. Nothing but excellence from SwissWatch. Thank You.
Buying a watch was easy. The watch was delivered on time and in the condition as expected. Overall a very good experience. I will buy another watch through this company.
Great professional dealer! This is the kinda place you want to buy a used watch from. My Omega Seamaster 2220.80.00 I purchased was serviced by them before I purchased it. I feel like it was a great value for the price. When I called about it the staff were very informative and friendly. Shipping was also fast and easy.
Husband is somewhat of a watch aficionado. I'm not, but I was 100% confident that I was getting the best from SwissWatchExpo! Christmas was made for that watch lover of mine! Everything from finding the piece, buying it, and having it shipped quickly went off like clockwork ;) I'm sure I'll be hunting again soon for the next "bucket list" watch, and I'll be hunting here first!
I purchased a new watch from Swiss Watch Expo online. Of course spending a nice sum of money I had many questions. I dealt with Nancy and Michael who both answered all of my questions with patience. I received the watch in 2 days and it was exactly as described and gorgeous. I will definitely be looking to Swiss Watch Expo for my next timepiece purchase.
Excellent Customer Service, very patient and professional in explaining the watch history and payment process.
I have to admit I was a bit nervous buying a watch online. The staff at SWE eased my mind, explained the process, and helped me every step of the way while being professional and friendly. I would, and already have highly recommended SWE to family and friends. Thank you! WM
I purchased this watch as a Christmas gift for my hubby. The customer service was great. The staff seem courteous and pleasant. First time making a purchase from this online store. Michael was great to work with and put my mind at ease. The bank wire process was a breeze The watch is BEAUTIFUL. FLAWLESS! Hubby is very happy! Thank you!
Trusted jeweler and watch provider. The watch was exactly as shown in beautiful condition. We will certainly shop again with them.
Excellent online buying experience and quick shipping
I had been looking for a while, knew what I wanted, had the cash, but it’s a lot of money to be sending. I made a deal with someone else, then comes the “no pay pal or Cc over 10 K, wire only” I wanted at least some protection with 20 K, found it on Swiss watch Expo, put it on my AE in the morning, on my wrist by 11:00 AM the next day. Everything as promised, square business these guys!
Swiss Watch Expo had the exact watch I was looking for at a very good price. My order was well packaged and delivered on time. I’m very happy with my experience and I will shop with them again.
Such an amazing, easy shopping experience with SwissWatchExpo! Fantastic customer service, attentive sales reps, and overall helpful staff. Such a great selection of beautiful Rolex's and other brands to choose from. There was something for every price point and quality of the product was exactly how it looked online! Thank you guys! We'll def be referring our friends to you for their upcoming luxury watch purchases.
Excellent experiance. Have purchased from them several times. HIghly recommend.
These guys are great with questions, but most importantly everything was exactly as posted and no issues with shipping or any of the process!
Purchased the Breitling for my husband and he loves it! Great service. Perfect condition!
Purchased a Christmas gift for my husband. Watch was beautiful as described and transaction was very good, clear communication and super fast shipping.
I loved every bit of this transaction. More orders coming right up. Thank you for being so professional.
Friendly, helpful, and professional customer service. If you’re in the market for a preowned luxury watch, don’t hesitate to buy from them.
I bought a watch for my wife from Swiss Watch Expo and she loves it! The turn around on shipping was amazing, we had the watch within just a couple of days. And I received a phone call from their staff to make sure it arrived and everything looked ok. Great service and I'll definitely consider buying from them again.
Excellent customer service, speedy delivery great folks to work with, thanks Tatyana Z.
Beautiful timeless watch! Transaction was easy and fast. Will definitely purchase more in the future! Thank you swisswatchexpo 😊
I love Swiss Watch Expo and have done 3 deals with them now. Everyone at the company is very professional and take really great care of the customers. I'd best describe them as "real" on the phone, meaning they don't treat you like some number but take the time to understand your needs. Special shout out to Mitch and Tatyana on the most recent transaction, I'm loving the Seamaster!
I recently purchased a Cartier watch from SWE and it was a great experience. I am not local so I called the store and spoke to an associate who helped me select the model that worked best for me. It arrived two days later and looks even better than expected. I was cautious about ordering a resale watch because you never know about scratches, dents or other issues, and this watch looks basically new!
I looking for a Panerai Submersible and came across this Swiss Watch Expo. I did some research and viewed some of their very good informational videos on YouTube. The videos were so helpful that I proceeded to place the call. At this I already knew what I wanted to purchase and one of my watches I was going to trade in. I spoke to Mitch and he walked me through the process. I was impressed and very happy with my results. I highly recommend the Swiss Watch Expo as a place to buy the Watch you're looking for.
Purchased a Breitling Avenger II Seahawk from Swiss Watch Expo and everything went very smoothly. Shipping was fast and the watch is phenomenal. Would buy from them again in a heartbeat.
Excellent service. Item arrived on time, and exactly as described. Would happily purchase from SWE again in the future. A+. Thanks!
This was my first experience with SWE. I consulted with Michael who patiently answered all my questions and laid my fears to rest. I’ve only purchased brand new Rolexes from authorized dealers in the past. So, I was so nervous acquiring a watch this way. But since the model I like is discontinued, Lady Datejust 26mm, I took a chance buying an older unworn 26mm. It’s STUNNING, definitely not worn, and exactly as described. I couldn’t be happier! I would purchase again.
Jonathan was such a great help, all the information about the watch and warranty along with the Instructions for the bank wire helped make deciding much easier!! The watch is beautiful with all the boxes and paperwork in good order. Thanks so much!!
My first time shopping here on the website and I call to the store before I purchase my Rolex. I feel nervous from the beginning but after I got to talk to Mr Michel he explained about everything and everyone is friendly and I love my watch is so beautiful.
Great experience. Watch was beautiful. As advertised. I have visited their location in Atlanta. I will buy all my watches from SWE in the future. Thanks for a great experience.
Jonathan, the Sales Consultant at SwissWatchExpo provided outstanding customer service. He is very knowledgeable, courteous and professional. SwissWatchExpo has a great selection of watches along with competitive prices and the staff in general does an excellent job.
The buying process was very easy and the sales team was in constant communication. They were in constant contact from when I purchased the watch and when it shipped.
Unbelievable experience, from the choices available to the condition of my purchase, everything was as promised. I will 100% buy my next watch from SWE!
My watch purchase from Swiss Watch Expo went very well. Excellent authentic watch. Gentlemen at SWE were very professional. I would recommend them.
Mitch my salesman was a perfect gentlemen and honored our agreement for a trade. I bought my wife a Rolex President and the piece was as described. Excellent. It was also keeping great time. I will definitely be buying from Swiss Watch Expo in future. Top class dealer.
Just outstanding..Amazing presentation that is beyond everyone’s expectations..True professional..watch is beautiful along with the accessories..you will be impressed.. believe me.
This was my first experience with SWE. I consulted with Michael who patiently answered all my questions and laid my fears to rest. I’ve only purchased brand new Rolexes from authorized dealers in the past. So, I was so nervous acquiring a watch this way. But since the model I like is discontinued, Lady Datejust 26mm, I took a chance buying an older unworn 26mm. It’s STUNNING, definitely not worn, and exactly as described. I couldn’t be happier! I would purchase again.
Excellent experience overall. I first spoke with Mitch about possibly trading a Rolex SeaDweller for an Omega Speedmaster. I came to my senses and decided to keep the Rolex and bought the Speedmaster 57 for cash. Very nice watch in pristine condition and very pleased with the watch as well as the service from Mitch Michael and Jonathan. Definitely the place to buy quality luxury watches. Bill
I recently purchased a Rolex Air King for my boyfriend. It was a very significant purchase for me, as well as a very special gift. After reading all the reviews online, I decided to take my business to SWE, and I got more than I expected. Prior to shipping my order, I actually got a phone call to talk a little about my purchase. They wanted to make sure I knew exactly what I was getting in terms of size, what I could expect from a vintage, as well as how the shipping process was going to work. My package arrived right on time with very secure packaging, discrete so as to not be targeted for theft, required a signature, and came with all the paperwork for the appraisal, etc. I could not have been happier with my experience, and now that I have finally presented my boyfriend with this gift, I am happy to report he absolutely loves it. Money well spent! I will be doing business with SWE in the future.
Incredibly knowledgeable, helpful, thoughtful, and professional. Wonderful team with a fantastic inventory. Mitch Ingman and Michael Cash are true professionals and horological enthusiasts. The particular timepiece I purchased was the watch in the photographs, and arrived in such pristine condition, I had to scrutinize it closely because I honestly thought it was brand new. Thank you very much Swiss Watch Expo....you’ve earned a customer for life and I’ll make sure to recommend you to everyone I know in the market.
I bought a gold Rolex watch from them , I was so surprise that the quality so good , the price is reasonable , it just like new one .I love , love it so much !!! I will recommend this professional and reputational watch dealer , especially they have many rolex watches you can chose.
I have purchased several timepieces from Swiss Watch Expo over the years and they never disappoint. Excellent service and value, I highly recommend them.
I have purchased several timepieces from Swiss Watch Expo over the years and they never disappoint. Excellent service and value, I highly recommend them.
I had an accounting problem and their Department was friendly, efficient, and knowledgeable. I would buy from this company again!
The watch was listed as excellent condition and upon inspection I could find no signs it had ever been worn.
We had a wonderful experience buying a watch through here. Excellent customer service when I called in and shipping was delivered as expected. Would definitely recommend them!
Very pleased with the entire experience. Mitch was great to work with and the watch arrived as promised in excellent condition. Will definitely consider swisswatchexpo first for future purchases.
Items were as described. Prices were competitive with market value. Sales people were very responsive to questions and very informative. Transaction instructions were clear and the process was seamless. Watches shipped immediately. Arrived with a personalized thank you note. Would definitely shop there again. Awesome experience!
Seemlessly purchased an Omega AirMaster that I had been researching on the internet. Not only was the watch available at a significant cost savings over traditional jewelers but the customer service was first rate.
Large selection of luxury watches with amazing quality! I receive my watch very well protected at my home. The watch is from 2001 and it's like new!
Excellent selection. Fair pricing. Great customer service. Special shout out to Nancy in customer service and Michael Cash in sales. Both were top notch. Will definitely buy again.
This company has a great reputation fir a reason. Their items are exactly as represented. Their pricing is very fair and they answered all my questions thoughtfully. This particular purchase was a special gift for my wife. she loves her watch and is thrilled. Please don't hesitate to shop and purchase from Swiss Watch Expo.
We have purchased luxury watches from other online retailers in the past. After shopping around online we came across Swiss Watch Expo, who had a good deal on the watch I wanted. After trying repeatedly to purchase the watch, I called because I was not able to get my purchase to go through even though I contacted my credit company to authorize the purchase. I spoke several times with Michael, who was very patient, helpful and professional. Despite us trying several methods of payment (credit card, PayPal, AmazonPay) nothing worked. Michael suggested I send payment by wire transfer, and I obtained an additional $250 off my watch. Once the wire was initiated, my purchase was promptly confirmed and the watch reserved for me. It shipped the next day. UPS tracking wasn't ideal because it wouldn't give me real time updates - but the watch arrived on the date promised. Although it was a bit of a hassle, I was rewarded with a gorgeous watch that performs flawlessly at a fair price. The watch also came with an 18 month warranty. It was nice to be able to speak to a real person at a store with a physical presence too. You should know that you need to be physically present to sign for your watch - but other online retailers require the same. I was able to arrange for delivery to the office because with a wire transfer you can ship to an address that is different from your credit card billing address. I would not hesitate to purchase from SWE again.
Excellent service and communication all the way through. They were always available, super transparent and trustworthy. Would do business with them again anytime.
Exceptional watch and secure purchase. When considering a 20yr old watch, I wanted to buy from a reputable dealer. Communication and security was top notch. Would definitely consider a purchase from again in the future. Cheers!
I was very impressed with Swiss Watch Expo. I bought a TAG from them, received the watch in 2 days and in excellent condition. Please do not underestimate the professionalism of the Swiss Watch Expo team! I purchased the same watch from another vendor, waited a month for Shipping; but only to be told the item was no longer available; after I called them. I will recommend them to my friends and will absolutely be a repeat customer. Thank you for making this a positive experience!!!
They answered all my questions, and the watch got here when they said it would. The watch was every bit as perfect and beautiful as they said it was. This is my 1st GMT (I like the look/feel/performance of a Rolex). Smooth/easy buying process; I would work with them again.
Nancy was great, she kept an eye out for the exact model Rolex I had been searching for. She contacted me right away. The purchase was easy, I received the watch via UPS as promised, and the quality of the watch is spot-on.
After doing a lot of research on the web, and going to Cartier, I found the perfect watch. The Cartier Santos Demoiselle. I don't know who I spoke with, but he was wonderful, in helping me place my order. My watch is pristine, and everything I could ask for. I can't say enough about Swiss Watch Expo. I would shop from them anytime! Thanks again.
Super professional and patient. I took a long time to make a decision regarding a trade-in, and the employees at SWE were supportive, kind, and honest. Highly recommend!
Great experience from beginning to end. Good communication, great price, watch was exactly as described. Would gladly purchase from again and have already recommended to my watch obsessed friends.
Blake helped me with the Rolex watch I bought for my wife. Price was excellent for a used watch. Now what impressed me , was how beautiful the Rolex was. For a pre owned Rolex, there was not a mark or nick on it. Blake did a great job guiding me through the process. Swiss watch Expo is the real deal. No fakes, expert customer service, and knowledgeable sales people who are interested only helping there customers. Highly recommend SWE,
This place was very professional, courteous and considerate. It was a smooth transaction and I highly recommend them. They have an amazing selection of watches to choose from. As previously stated, highly recommended.
Blake helped me with the Rolex watch I bought for my wife. Price was excellent for a used watch. Now what impressed me , was how beautiful the Rolex was. For a pre owned Rolex, there was not a mark or nick on it. Blake did a great job guiding me through the process. Swiss watch Expo is the real deal. No fakes, expert customer service, and knowledgeable sales people who are interested only helping there customers. Highly recommend SWE
Found my grail piece on SWE. Being that I live across the country I was automatically a little nervous about purchasing a high end product online, but the way SWE and their staff handled it and guided me through each step of payment and shipping made it all worth my while. The watch came in looking incredible as well with all of the paperwork one would want when purchasing a high end pre-owned time piece. 10/10 experience, I’m purchasing my next watch through them.
Very professional and businesslike transaction. I live locally and let my salesperson, Mitch Ingam know which watches I was interested in seeing. Very safe and secure environment.....traded in a Rolex GMT II and ended up leaving with a beautifaul Panarai. The selection of watches is unsurpassed and the service was top shelf. I would recommend taking a close look at the Swiss Watch Expo and giving Mitch a call if you have interest in acquiring a new high end timepiece.
I was a bit nervous making a large purchase online and decided to do an online chat for reassurance. The person on the chat had someone call me on the phone to explain the process and what to expect. I completed the order with their person in the phone and was sent an email confirmation for payment. I ordered on Monday and received the watch from on Thursday. Watch was as pictured online and came with the original box, manuals and card/papers;just like new.
The condition of the watch was exactly as described- near mint condition! The staff were most helpful in answering questions - the overall transaction was so simple and enjoyable. Thank you!!
SwissWatchExpo had a Cartier pink dial Tank my wife has been looking at for years. I decided to surprise her for Christmas and ordered it. Sent an email to confirm the sale and Vladyslav Malevich answered right away and confirmed it would ship the next day. I was surprised but it was delivered 2 days later and it is absolutely gorgeous! Living on Maui is sometimes challenging with delivery delays, but they came through! Can't wait for Christmas and I am already shopping for an Omega Planet Ocean from SwissWatchExpo. 5 stars!
Fantastic service. Professional. I worked with Johnathan and he was great. I ended up buying a Hulk and a GMT Coke. The watched are beautiful and were in the exact condition as described on the website. I highly recommend Swiss Watch Expo.
Excellent service and fantastic follow up. Great selection and very detailed descriptions. And they have a reputation for openness and honesty. Highly recommended.
Unbelievable service! Blake is fantastic to work with, helped me make an exchange for a different timepiece seamless and painless. I highly recommend SWE!! NO NONSENSE HERE! 😀
I was a bit nervous buying an expensive pre-owned watch online, sight unseen and I must have called SwissWatchExpo 3 times asking questions. There staff was excellent and made me feel really confident. When I received the watch, it was perfect, just as advertised. I would definitely buy another watch from them
Went for my second purchase here and was not disappointed. I live locally and was able to view and inspect before my purchase. A very nice place with professional staff. Made my purchase and have been very happy. I would feel very confident purchasing again. Thanks Mitch
From start to finish very professional. Very happy with the time piece I received. Looked exactly like the online photos. Competitive pricing. Very happy with this company, looking forward to further watch purchases in the future.
Very professional and communicative staff. Jonathan was my primary sales contact and very helpful, Blake was also very helpful. Appreciate the helpful support of Caitlin (Operations Support), as well. Watch was EXACTLY as described, prompt secure shipping. Very positive experience!
First class business! Great communication and attention to detail. Great knowledge of the watch industry and an 18 month warranty. Love my Cartier watch.
These guys are legit! Bought a 2-tone submariner from them. The watch came in mint condition just as described and on time. Additionally the customer service I received was stellar, they tracked my package, answered all of my question, and modified my order and shipping details seamlessly and with ease. Highly highly recommend!
This was my first watch purchase from a non 'AD' . I called the Swiss watch expo and spoke with MICHAEL. he was able to explain the process . after weighing the online purchase, I called back 2 days later and was able to speak again with MICHAEL. he aided me ( & wife) to start the bank wire procedure. he was calming , and helpful. I did go to my bank and they helped me complete the bank wire to- Swiss watch expo. Caitlin collins was also very responsive answering questions I had as to the shipping . the watch ( DEEPSEA JC ) arrived earlier than expected. I believe it was a good price rate - the bank wire was key. I am pleased with this purchase thru swisswatchexpo. it was a big purchase for me, and doing it online - I was slightly apprehensive - this exchange made the process easier than expected. thanks MICHAEL CASH - . ~ JDS/CT- OCT 2021.
I bought my first expensive watch online. Everything was unsettling and trembling, but as soon as I received the watch in New Jersey, all my worries were gone. It was a very satisfying experience. And I'm thinking of buying it again in the future.
Had a great experience ordering from this site. Watch came as pictured and shipped very fast (2 days). I had also returned a watch I bought last from here and it was a seamless process. Good to know when you are paying this type of money for something that it can be returned without issue.
The SwissWatchExpo team made the entire buying process enjoyable. I love my "new" watch. It far exceeded my expectations.
Fantastic experience. Fast shipping and friendly customer service. Quality is outstanding on my 1986 Rolex Datejust. I have been looking for an ‘86 Rolex for a long time and finally found it. Thank you!
Just wanted to give a huge thank you, I love my new omega speedmaster panda. Thank you to I believe his name was Mitch on the phone too for your help as well. I'll be back soon for another for sure, first class all the way. Couldn't be happier
Everything was excellent, from the time I inquired about a watch I was interested in purchasing, until the purchase itself. My salesman Richard , was so helpful, and made sure I found a way to buy it. I highly recommend SwissWatchExpo.
Amazing selection. Blazing fast shipping. Totally secure packaging. Considering another luxury watch from Swiss Watch Expo for my next purchase. Thank you!
I traded in my Seamaster pro 300 and bought 2200.50.00. They were very professional, process was flawless and most importantly, they were personal. I have contacted about 7 watch dealers in the US and they were the only one who made me feel like they care. Last but not least, they offered the best price for my watch as well. I truly recommend Swiss Watch Expo if you want to sell, buy or trade in the watch!
Shopping for a vintage timepiece with Swiss Watch Expo is stress free. You can purchase with confidence that you are getting a quality near perfect watch! Excellent customer focus as well!
These guys at Swiss watch Expo do business right! I bought my first Rolex from them and they answered a lot of questions I had and full filled every promise they made. I will definitely be using them again in the future.
Awesome experience purchasing from SWE. The watch was in brand new condition despite being 26yrs old. Their prices and selection cannot be beat. Richard provided great customer service and went out of his way to source extra links for the watch that I purchased. The watch was delivered within 24 hours and was absolutely perfect.
Very prompt and positive interactions in purchasing from this business. When I called on the phone with some questions, Jonathan was able to tell me everything I needed to know about the purchase process and put my mind at ease.
I have been looking all over the US for my Rolex Date Just 41 with a blue dial and jubilee bracelet. I follow Swiss Watch Expo on Instagram and noticed all the beautiful Rolex watches they have in stock. I looked on the website and found the watch I wanted so badly. This is for an early retirement/ milestone birthday present to myself. I drove 3 1/2 hours to the actual store to get the watch. Blake was my salesperson who took great care of me. He showed me the watch explained all things about the watch etc. they sized it to the perfect fit for my wrist. Blake is very knowledgeable in Rolex watches. My watch is gorgeous, and I get so many compliments on it. The only thing I was disappointed in is that I couldn’t look around at all the other watches. Not sure why…everything is Covid related I guess ….anyway, Swiss Watch Expo hooked me up with my dream Rolex. Thank you Blake !
My husband purchased his Rolex from SWE and He conveyed to me, after his appointment in Atlanta, that this business is not one of the best, but THE BEST watch store in the U.S. to purchase your desired time piece. SWE excels in: Quality, selection, and price. My husband is already perusing their website in anticipation of another purchase. Michael Cash, their representative, is the BEST!
Was in search of a Cartier Tank Solo watch (discontinued) for my wife since it's our 2nd wedding anniversary. Came across the item on a 3rd party site, read some reviews, digged on Reddit and explored their own website. Took a chance bc it was highly rated across the platforms. Was very pleased with the photo quality of the actual product. Did a wire transfer and was given a small discount and shipping was included. Easy to use site, and efficient comms throughout purchase process. One of the most securely packaged items I've ever received. Wife was so happy she cried. I would definitely consider making a purchase with them again in the future.
Excellent purchase experience. I have purchased two watches from SWE over the past month. Their customer sevice and purchasing process was great! Shout out to Mitch for helping me on my last transaction!
Michael Cash was very diligent and professional in the entire transaction and the watch purchased was exactly as described along with rapid delivery.
Drove from Jacksonville, Florida to view four watches. Within two minutes I made my selection! They are very conservative on their ratings and evaluations; I can promise you that each time piece exceeds their rating by multiples. No more trips to Atlanta, for me, I will buy on line with confidence. Thank you for your great service.
I've purchased two time pieces from SwissWatchExpo. Both times, the watch arrived quickly and in fantastic condition, just as described. They also happen to have an amazingly large collection.
This is the best store/website for mint condition pre owned luxury watches. I got an amazing mint condition Cartier ballon bleu watch, with box and certificate. It was literally like brand new. It's timeless and I already can't wait to shop for my next watch from SWE in a bit.
Great transaction. Watch arrived in great condition as described in the listing. I would definitely buy from Swiss Watch Expo again.
Very professional and accommodating. I was able to search and inquire as a relative novice without feeling pressure. I found exactly what I wanted and it looked better than even in the pictures. Fantastic shipping and great customer service. I will use again for sure!
Was blown away when the watch came in! Had the watch verified authentic by a Beverly Hills Rolex Service Center afterwards and trust SwissWatchExpo 100%. Their salesteam was friendly/informative and the product they deliver is top notch. Thank you SwissWatchExpo! Highly recommend
Great experience with an awesome staff. I picked out a few watches I wanted to look at then scheduled an appointment to make my final selection. I would definitely recommend SWE to anyone looking to buy a watch that is almost impossible to find in a typical retail store!
SwissWatchExpo was professional and courteous. They made a once-in-a-lifetime purchase comfortable. Quick response time, fast delivery. I could not ask for more!
Richard was fantastic. He was knowledgeable, helpful and took his time with me to find the watch I was seeking. Highly recommend Richard and Swiss Watch Expo!
Great experience with these professionals. My two tone Rolex submariner was a great price and have loved it for 8 years now. It has increased in value too!! Recent service was smooth and at a great price. Recommend them highly.
Great buying experience! I was hesitant since I’m located in the West coast but Michael Cash (and the SWE team) were all professional from beginning to end. Initially, I was looking for an IWC watch but was amazed with the deals SWE had for Rolex. I ended up getting a sweet, unworn Datejust! The transaction was completed by wire and was a smooth transaction. My watch arrived as promised and was identical to the site photos. Highly recommend SWE and definitely keeping them on my watch list. 😃
I had a few questions before I bought my wife a watch. I looked long and hard at all local jewlers (here in nyc) and chrono24 but SwissWatch Expo had the best price for a 26mm datejust. They were super friendly and answered all the questions I had politely. Watch was exactly how it was advertised and my wife is super happy. Fast two day shipping as well!! Would totally make another purchase here.
Great experience buying my first Rolex Date Just. Mitch plays no games! He’s very informative and I appreciate his customer service. The quality of the watch exceeded my expectations! I highly recommend SWE to anyone looking for a authentic timepiece. 🏆
Great buying experience! I was hesitant since I'm located in the West coast but Michael Cash (and the SWE team) were all professional from beginning to end. Initially, I was looking for an IWC watch but was amazed with the deals SWE had for Rolex. I ended up getting a sweet, unworn Datejust! The transaction was completed by wire and was a smooth transaction. My watch arrived as promised and was identical to the site photos. Highly recommend SWE and definitely keeping them on my watch list.
We purchased a watch from SWE on line and were satisfied. Then, We had an opportunity to visit the store, WOW what a great experience, from the numerous selections of watches, to our accommodating salesman, Michael . Would highly recommend Swiss Watch Expo.
Wow, this place is incredible. I have bought several high end watches online and never quite felt comfortable. Swiss Watch Expo was recommended by my watchmaker and good friend Raimond I. He was spot on, the watch was even nicer than the pictures. The entire process was smooth and stress free. I will 100% buy my next watch from them (and there is ALWAYS) a next Rolex, this is #5. Bottom line, they are well priced, serviced by an actual qualified watchmaker. Shipping super fast. Their people actually know the answer to pre buy question. I 100% recommend SWISS WATCH EXPO.
Great overall experience. Richard was very knowledgeable and patient with me as I had many question. Quick sale and fast delivery. Product was exactly what was advertised.
Courteous, professional, thorough follow up, competitive prices. They know their watches. Shipped promptly, sent a beautiful case with and packed everything safe and secure. I would most certainly do business with them again.
Excellent prices and super fast shipping after purchasing online. The watch looked brand new. I definitely would recommend Swiss Watch Expo to anyone looking for a great deal on a premium watch.
nice piece of arm candy! Loved the price and the ease of financing available through Affirm. A representative called me (don't remember the name) to check and see if I had looked at the specs for the watch before they shipped. I thought that was very nice of them to do. I received the watch in perfect condition and am proud to refer my friends to Swiss Watch Expo. I will definitely be buying again through them.
Was looking for a specific older model for my father's birthday and they were well stocked, with prices significantly better than the competition. Watch came in pristine condition and packaging, and all was precise and accurate to the description given on the website (which is meticulous). No complaints here, and will certainly patronize SWE again in the future.
Superb service, very trustworthy. I traded in a Rolex and bought a Patek Philippe. I got top dollar for the Rolex and a good price on the patek. They were helpful, very responsive-definitely recommend.
Great experience working with Swiss Watch Expo! The watch I purchased is excellent and in fantastic condition! Customer service was great and my watch was shipped the same day.
Great experience with trading in a Cartier watch and purchasing another Cartier watch. Blake, Mitch and Michael were all very helpful and made the process very easy. Would definitely purchase from SWE again and would recommend them to my friends and family!
This is my first time to buy an expensive pre-owned Rolex ( President) watch on line , I was skeptical to make my big purchase because there's so many Rolex counterfeits on line , I did a lot of research looking for a reputable luxury watch on line store , You can't go wrong with Swiss watch expo , my sales associate is Jonathan ,he is very professional, honest and helpful. He guided me through my payment ( PayPal had a problem accepting my credit card ) , we had a FaceTime on my phone , he showed me the actual watch and gave me some details about the watch. I am a happy and satisfied customer and most of all I have a peace of mind that I bought an authentic Rolex watch . I already referred my friends and family to Swiss watch Expo .
I was looking for another Breitling Superocean with a cream colored dial like one I had years ago. While looking I had no expectations of buying a Tudor because of the budget I had from my wife, however I found this nice Tudor Chronograph for little more than I was willing to pay for the Superocean. I will definitely be looking for that late 2000's Superocean with Swiss Watch Expo that I originally was looking for. I still miss my Breitling. Shipping was fast. As others have said I think the watch was better in person than even the pictures could relay.
My Son purchased a Rolex Sub and he's delighted; it's beautiful. I was treated beautifully and efficiently; I processed the purchase for him. Outstanding assistance.
I purchased a Beautiful 2021 Rolex Datejust 41! The thing I loved most about SWE is every time I called, they answered and was very helpful. I HIGHLY RECOMMEND this company
Scheduled an appointment yesterday for the next day to see the two tone rose yacht master. Today I walk in and am treated amazing. Also, there is a security guard around you at all times so makes you feel safe when purchasing such a high value watch. Very easy purchasing experience and love the piece. Thanks again SWE! You guys are the best!
Thank you guys so much! I love my Cartier Roadster! You guys were fast and made it a great purchase! The watch itself is beautiful! Love it!
Another amazing transaction with the SWE Family! Thanks Victoria, Blake and the team! Love the new DEEP SEA!
I bought a very pricey secondhand watch from SwissWatchExpo (a JLC). It probably was the costliest thing I've ever ordered from an online retailer without seeing it firsthand. The amount of detail listed about the watch was really helpful in trusting them for this, and the plenty of detailed close-up photos of the actual watch that they included in the listing also helped immensely. In the end, the shipping was prompt, the packing was very nicely done, and the watch arrived in exactly the claimed condition and accompanied by everything else that was promised.
I got the best deal on a MINT pre-owned Tag Heuer. I was looking for about 10 days and finally stumbled across these guys. Very helpful, answered all my questions and treated my like they actually appreciated my business, which seems to be rare these days. I spoke w 3 or 4 different people and they were all equally courteous, professional and helpful. Days after the sale was complete, I had to call them with some questions and they were just as helpful and courteous as they were before the sale. That tells me they want my business again. And they really do know these watches. I will definitely do business with them again.
Great service got a Rolex Daytona delivered on time and in perfect condition. Always leery of online purchases but these guys are great.
My first high-end watching buying experience was with Swiss Watch Expo. I was reluctant to purchase something so expensive online, but I am really pleased I did. I ordered an Omega Titanium Seamaster Planet Ocean -- when it arrive, I was very pleased that it was in the exact condition as described. Shipping was fast as well! Definitely recommended.
Great service got a Rolex Daytona delivered on time and in perfect condition. Always leery of online purchases but these guys are great.
AMAZING selection with great prices and EXCELLENT customer service. Definitely check them out!
Very well described, so no surprises! First time buying from them, and my 2nd Patek. So a considerable purchase for me. Happy with my decision. And their follow up, with both a call and email. Quick delivery. Be glad to recommend SWE to anyone. And I have a simply wonderful watch!
i have purchased several watches from SWE and have had only excellent experiences. Very fair pricing, knowledgeable sales people and prompt shipping.
Watch is beautiful and 100% as advertised. Was a little apprehensive about making such an expensive purchase on-line, but any concerns vanished the second I looked at the watch- perfect!
I was searching for a rolex watch for a while, my husband decided to get me a watch for our anniversary. They have a very good selection, at reasonable prices. I was very excited when I made my purchase, and super excited when I received my watch in 2days. It was exactly the way they described. I would buy again from swiss watch. Thank you so much.
My experience with Swiss Watch Expo was excellent. The transaction was easy. The shipping was fast and FREE. And I can't say enough about the watch. I had an Omega Speedmaster before this. I wore it a couple times and put it away. But this Breitling is something else. I love wearing it and don't plan on taking it off. Also, the company has videos on YouTube on how to set the time. If the video had not been there I would have set the date in the wrong position and broke the gears. Their tutorials are awesome! Finally, Swiss Watch Expo advertised this in "Excellent" condition. But I would disagree. It's even better. The watch is mint condition. I would imagine it was only worn a few times. I highly recommend this company. All around a great experience. I plan on buying from them again.
Excellent customer service throughout the process. My timepiece arrived in less than 24 hours exactly as described- like new. I am very happy with it, will definitely be a returning customer. Highly recommended.
Amazing from beginning to end. Clear answers, fast shipping, great price. Clerks on the phone were really helpful. Shipped and received as told. Thumbs up!!
I had a Great experience at SWE. Blake did an awesome job and was very informative when assisting me through the buying process. He helped me distinguish the watches I was choosing between and ultimately helped me make the best decision for me. I will without a doubt come here again when I am looking for a new watch!
Swiss Watch Expo are complete professionals who are very knowledgeable about that products that you seek. They work with you every step of the way to ensure the process is seamless. The watch I received exceeded my expectations in terms of finish and quality. Shipping was almost instantaneous. Will go back to them in the future to see another item.
I have bought two Rolis from these guys, online. Customer Service is great and the shipping is fast. You do need to be home to sign for the package, something to be aware of. Their prices are very reasonable, usually several $100 below what other watch resalers are charging. The watches are properly inspected and in like-new condition. They gave me a fair price for my trade-in as well. I had it appraised by two places, and SWE came in right in the middle. Look nowhere else for high end watches.
My husband found just what he wanted for our Anniversary on SwissWatchExpo. It was authenticated, in perfect working order, and in excellent condition. When I called for help with the purchase, they walked me through it easily and seamlessly. We had the watch the next day, and my husband was thrilled! He loves his new watch!
It’s difficult purchasing a specific watch from an online dealer and I was skeptical about a few dealers. I was confident with SwissWatchExpo after researching as they had a clear presence on LinkedIn, great reviews, etc. My experience was outstanding and the watch was perfect.
Richard was so patient! I talked to several people and Penny arm modeled for me. I am so happy with my purchase and their service.
Jonathan was excellent! Smooth transaction- was able to FaceTime to see Rolex datejust 41 and then made an appointment in store to try on and pick up.
Recently bought my third watch with them, the product and services were exactly as they showed in their website. Thank you, will buy again.
I’ll talked with several customer representatives asking a lot of questions. All were patient snd explained what I asked. My watch is absolutely beautiful and I will enjoy it for many years. Should I ever want another watch I know where to go! Thanks to the entire team.
I always wanted a certain Cartier watch, and I found it at this place. I ordered and got it two days later. I'm very happy with this purchase. Excellent condition, beautiful 18 carat watch.
Great service by everyone I talked to there (like 5 different people). Watch came in on time as described. I would buy again with confidence. my trade in was priced fair and payment came back quickly.
I Purchase a Cartier Ballon Bleu XL that I have had my eye on for quite sometime. Michael Cash made the process so easy and smooth. I even received a fair trade value for my Panerai. Will always buy from Swisswatch Expo!
Amazing experience purchasing my first Rolex! Was having issues with payment going through (on my part) and Blake was super patient with me and finally it went through with Affirm. Absolutely stunning condition. Came with accessories that SWE threw in too. Don’t hesitate to purchase your next watch from them!
Richard was extremely helpful, knowledgeable and took the extra step to save me a trip to Atlanta by doing a FaceTime call and showing 2 pieces on his wrist. Since we are both over 6’, it was helpful to gain perspective. His attention to detail and customer service were second to none. I can’t wait to find my next one in the future. Cheers.
I've purchased 2 watches from SWE, both times I found their business to be reputable, professional and legitimate. Highly recommend for 2nd hand watch market
I was hesitant to purchase a previously used watch and thought about it for months before taking the plunge. I watched the Swiss Watch Expo website and finally decided to make a purchase. It was extremely easy and I received the watch exactly as promised within 48 hours. I would not hesitate to make a second purchase from them.
Jonathan did an outstanding job assisting with my purchase! The watch arrived well packaged and exactly as described.
Great transaction, staff very helpful on phone and super fast shipping. Watch looks great and couldn't be happier!
Before I made my purchase I did my research and hands down Swiss Watch Expo have the best selection and prices.I received my authentic time piece in no time and it looked just like the picture online.If you’re reading this be rest assured it don’t get no better.Buy with confidence
Excellent service. They answered all my questions before my purchase setting me at ease. Item was shipped and delivered when promised and the watch was in fantastic condition.
So I have been having this particular Aquaracer 41mm (automatic) on my wish list for roughly 4 years. Well come to find out when I finally said “today is the day I will buy the watch” realized they discontinued the spec I wanted which made it difficult to find. Luckily after a lot of research and determination came across SWEs website being that I’m located in Chicago I was skeptical buying online. But I am glad I did they had great reviews started following their Instagram and love the stories they post they are very educational and thorough. They were extremely fast with sending out the watch and enjoyed all the bonus items like travel box and all the original packaging and authenticity card. Already have an eye on some other watches on their catalog I will be a returning customer!
Purchased a Breitling 1461 a few weeks back. The watch is beautiful and was delivered in the condition as advertised. This is my 2nd (maybe 3rd) purchased from SWE and I'll continue to purchase from these folks again! Thank you so much!!!
My fiancé used his watch funds to buy our engagement ring. I had some money set aside for a new purse, but I decided to buy him his first Rolex. Thank God everyone at Swiss was understanding and dealing with my many phone calls and questions since this was my first time buying a watch and I knew nothing about watches except the one he wanted; due to the many youtube videos I have overheard through the years about it. Thank you to everyone there to help me make this great purchase. I have raved already to many people about the place and I will continue to do so.
I had heard about Swiss Watch Expo a couple years ago as a trusted online dealer. However, when I saw their very impressive service center on YouTube I was taken aback. They aren't only a watch dealer, but they provide watch services in their state-of-the-art facility. Buying and owning a luxury watch is one thing, but finding a dealer that can help keep your watch running and looking like the day it was made is far less common. This is what drove me to make my purchase. The watch, box & papers were perfect and just as advertised. And the price was right. The team was friendly, knowledgable, and responsive. All communication was done through email and text and it couldn't have been easier. Everything was carefully packed and it arrived safely just a few days after I placed my order. I would highly suggest Swiss Watch Expo for anyone looking for a trustworthy, friendly, full-service watch dealer.
Super helpful and friendly service! I received my watch within a speedy 2 days. I even asked for them to remove the metal bracelet so I could attach a nato strap. They happily did so and it was very convenient for myself. Definitely highly recommend!
Top-notch customer service that went beyond providing a casual response to questions. Our service rep took the time to ensure we had all of our questions answered. Our item arrived securely and well packaged. The transaction went smooth and there were no hidden charges.
Had a great experience w/ Michael C. Trading in a watch and buying another one. Good deal, good conditions, transparent transaction. The stock is amazing and watches are authentic and in great conditions. Will definitely return!
I love the watch! When they say "excellent" condition, that's an understatement. And the sales guy on the telephone was super helpful with great advice yet no hard sell at all. Would definitely order from these guys again.
I had a great buying experience with Swiss Watch Expo. Customer service was professional and a pleasure to work with. The Navitimer Cosmonaute is absolutely gorgeous and looked even better than depicted in the ad. Big thanks to Swiss Watch Expo for a FANTASTIC experience.
Bought a great Heuer Monaco at a fantastic price. I can't even tell if it's pre-owned or not. Everything about it is perfect––even the packaging! Thanks for the bling and a great experience, SWE!
Michael was super friendly and helpful. I was buying Datejust MOP 41 and he took the time to compare two watches they had available and explained it so well so my wife and I could make a decision.
Very nice first impressions buying from SwissWatchExpo. Lightning fast shipping, beautiful time piece and very nicely packaged. Superb service! Definitely will be back for more.
They are very professional and answered all of my questions thoroughly. They also shipped my watch off the same day I ordered it and I received it in two business days! When it arrived it was well packaged with all of the certificates of authenticity. I will definitely do business with them again in the future and I recommend you do the same.
I called Swiss Watch Expo to inquire about a watch that I saw on their website. Blake reviewed a number of watches with me, then went to the vault, pulled them out and described to me exactly what he saw and how he graded the condition of each watch that I was considering. I agreed on a watch, Blake walked me through the purchase online and the watch arrived at my home two days later. The watch was perfect. It was in mint condition, exactly how he described it and I am very happy with my purchase. I will definitely go back for my next watch purchase.
Easy transaction, quick shipping, watch looks and functions great, as described. A+ transaction.
Fantastic experience! Watch was exactly as described and the entire experience was flawless. I had the watch authenticated at a local Omega store just to be safe and everything was perfect.
Great purchasing experience. Knowledgeable sales staff. Professional sales staff. Listened very well. Not salezy. Product was what was shown online. Well packaged and protected during shipping. As a salesperson I would rate my experience a 10 out of 10.
Excellent costumer service. My item was shipped the same day i made purchase and it was delivered 3 days after. Item delivered EXACTLY as described!!
Purchased a Oyster date 2 tone with diamond bezel. Call and talked with salesperson purchased online secure transaction and my watch showed up in 2 days as promised. Very impressed with the customer service and would highly recommend SwissWatchExpo. 5 stars
Came across this business looking for a specific watch for my wife for Mother's Day. They were great to work with, and the watch was exactly what I was wanting. Shipment and delivery was exactly what they promised. Thanks for a great transaction!
I bought a 2021 role Submariner that was listed as u worn. Like many people I was hesitant to buy an expensive wat h online especially since I had had a bad experience with another online dealer But the consultants i dealt with were professional knowledgeable and patiently answered all my questions and even called me a couple of times to make sure the buying process going smoothly The watch was delivered by UPS and well packed. It came wrapped in a UPS bag that was inside a UPS box that was inside another UPS shipping box The watch was gorgeous and just as described on their website and in perfect pristine condition. It came in the green Rolex box and even the outer beige box Rolex uses. All the paperwork including the usual booklets were included and even came with a letter of valuation that can be used to ensure it The whole experience was great and the company is a pleasure to deal with. I will definitely be purchasing from them in the future
Buy with confidence.....My watch is flawless... would definitely do business again without hesitation.
Incredible experience! Love my watch! How can a 30 year old watch look so good! Wearing it every day!
Great Online Service. This is a trusted website for timepieces. Always scary at first thought but my Omega Speedmaster is perfect. Bank wire for a discount and added trust was great too. Will def. Recommend and use again on the next piece. Especially with the current status of the watch market online shopping is great. All info was accurate. 2 day shipping. Follow directions and enjoy your wrist! Happy Buying!
Blake was extremely helpful answering all of my questions. Shipping was fast and the watch is awesome. And it fit perfectly right out of the box, bonus!
My experience was done via phone call with Michael. He was awesome. Very knowledgeable and offered different options for being able to get the selected watch via insurance claim. Watch arrived in time safe and sound and just as described.
I purchase the Omega Speedmaster online and it look exactly from the image on the website. The delivery and package are well secure and on time. The store have plenty of beautiful watch within a good decent price. I will purchase another watch again in the future.
I purchased a mint condition Rolex Day-Date 118238 champagne jubilee dial from SwissWatchExpo one month ago and I could not be more pleased with my experience. Michael Cash was very helpful in making sure all my questions were answered, and the numerous pictures on the website, including a serial number (blurred for security) and movement, made me very comfortable. The watch was also priced very fairly and was received within two days after the money was wired. It was packaged securely and came with everything pictured. I would certainly purchase with SWE. Thank you for the great service!
Good prices and great selection of new and pre-owned watches. The staff is competent and motivated. Blake Dill was the first to reach out to me after I initiated my purchase online - Blake was very prompt and helpful. Bank wire payment was relatively straightforward and shipment was quick. Overall very satisfied with the team's performance.
SWE had a great team that answered all the questions I had. They were both very communicative and helpful. When making such a big purchase you always want to feel comfortable and they definitely made me feel so. The timepiece was shipped promptly, with accurate instructions for tracking, and once I received it it was exactly as advertised and in immaculate condition. I would definitely recommend them to anyone looking for a quality watch and a white glove experience. Thanks!
Phenomenal support and customer service. Representatives are quick to respond and ensure the customer’s satisfaction. They make it easy to want to be a return customer
AMAZING customer service and an outstanding selection. I am in love with my new watch!!
Price was fair and service was amazing. They delivered on everything they said they would. Next time I'm looking for a watch my first stop will be Swiss Watch Expo.
Extremely happy with the service, their warranty and my watch purchase. Prettier than I thought and came beautifully wrapped. I have been looking for a pre-owned watch for awhile and also had a couple of local jewelers looking for me as well. Both the price and warranty were better with SwissWatchExpo. I brought my time piece to a local Rolex dealer to have links taken out and verified. ( Not that I didn't trust them) but hey, while having links removed why not? When and if, I up-grade, I will be using them. Would hope they would give me the best price since I purchased from them. P.S. I lost the first one I was on the fence about, if you find one you like it I wouldn't hesitate.
It was with great trepidation that I picked up the phone and called SwissWatchExpo. Having only bought watches from a local seller whom I trust, I had read all the horror stories about online scams. After speaking with Blake Dill, who patiently and knowledgeably answered my questions, I pulled the trigger. A few days later, I had a new watch on my wrist, and a new trusted resource to fuel my hobby. I just hope my local watch guy doesn't read this.
I had a wonderful experience working with Mitch Ingram at Swiss Watch Expo. He was so patient, knowledgeable and professional. I traded in an old Rolex watch that I had not worn in years and felt my asking price was fair and Mitch agreed. I had been wanting a Rolex Men’s President Watch for sooo long and I finally took the plunge, but still felt the price was good for a “mint” condition watch. It arrived quickly, in exactly the condition as promised. I took it to my local Rolex dealer to have a link removed and they said it was “a beautiful piece” of jewelry. I am soooo happy with my purchase! I would highly recommend Swiss Watch Expo to purchase your high quality luxury watch.
Incredibly easy to do business with SwissWatchExpo! I was amazed at the selection of time pieces and the interactions with the team was seamless. I will consider all my time piece purchases with them before I go anywhere else
I had been wanting a Breitling for a long time. Researching different sites and stores, hoping to see one I liked. The Navitimer was my preference and when I received it, I was truly impressed. It is a beautiful watch!!! I never spoke to a salesperson, but did call to get some information on a strap and they were very helpful. I will be getting my next Rolex soon and will definitely come here first!! Thanks again!!!
I recently bought a Rolex Air King and sold my Rolex Cellini and used that as a "trade" and I paid the difference for the Air King. SWE made the trade in process so easy and let me take my time to "think about it" before I decided to move forward with the trade and purchase. I got the watch I really wanted and I am extremely very happy with the whole process. And the 18 month warranty!
Amazing Selection of watches! Great customer service, love my new Rolex! Blake was very informative and had everything ready for me when I showed up to my appointment, I will be coming back to buy more watches! #1 stop in Atlanta for high end watches!
If you are in the market for a high line watch you have got to use SWE. Michael Cash helped me with my purchase and he was outstanding. He was eager to help and was a wealth of knowledge. I recently attempted to do business with one of their competitors and that was a big mistake. When SWE describes one as Excellent they really mean it and the customer service is unparalleled. Trust me, I shopped everywhere and these guys are great. Thanks Michael for everything.
Looked, bought and happy with my purchase. What more can you ask for, quick shipping, good terms and a great product. I'd call that great service.
Swiss Watch Expo absolutely crushed it when it was time to buy my Omega Racing 3552.59. The piece is absolutely exquisite and looked like it had been kept in a box and never worn. It came fully serviced with an 18 month warranty. If you have the opportunity to speak to Michael Cash, he is an encyclopedia of watches and made my experience seem like a concierge service. Their prices are extremely competitive and I had my watch 24 hours after I purchased it. This is my 2nd purchase from SWE and it won't be the last. THANKS MICHAEL!!!!
Great customer service. The watch was a wedding gift. My fiance, now husband absolutely loved it. Would highly recommend.
I rarely leave reviews but I wanted people to be aware this business is the real deal and to utilize this site. I shopped for six months for a pre-owned luxury watch and kept coming back to SwissWatchExpo. The Cartier women's watch was in pristine condition, just as the site indicated. The watch was delivered on-time and the product perfect!
I had a great experience purchasing a Breitling Bentley watch. Customer service and product were awesome. The watch showed up in 2 days as promised and was in perfect condition. Looking to buy another shortly.
This is the second watch I've purchased from Swiss Watch. Both transactions featured good prices and quick shipping. Watch was just as described. The sales people, Michael Cash in particular, were always helpful. I wouldn't hesitate to buy from them again.
Blake Dill made me feel like I’ve been a long-time customer the first time I called. This company is honest to have my purchased Rolex watch look exactly as shown in the ad. The price is very reasonable and lower than other similar stores. Nice company with great staff!
I was very happy and pleased with item, description, shipping and communication!. SWE gets it! The exemplary customer service is like no other. * I received a call right away to confirm purchase and verify I was buying a woman's watch. This was a gift for my 15th Wedding anniversary and it came fast, packaged beautifully and polished nicely - it looked fabulous. My wife enjoys the watch and wears it daily. I would definitely do business with SWE again in the future.
Came across this business looking for a specific watch for my wife for Mother's Day. They were great to work with, and the watch was exactly what I was wanting. Shipment and delivery was exactly what they promised. Thanks for a great transaction!
Skeptical of buying a watch online? Look no further. SWE is solid. From the buying experience, shipping, and unboxing…SWE has been hands down the best experience. I got a call saying that my order has been processed, and they even shipped it 30 minutes before they closed so I could have my watch sooner. Wow! The associate congratulated me for purchasing my Rolex and thanked me for my order. Fast shipping and it was packed securely. Unboxing experience was pleasant. Had a few extra goodies in there along with the Rolex, which was packed well and the box was in superior shape. I was skeptical of buying a watch online but SWE blew my expectations out of the water and I will definitely be a returning customer. There as 100’s of places to buy a Rolex online, but if you skip over SWE you are missing out.
I purchased a watch for my husband’s birthday. I was super nervous about buying online. I asked a lot of questions and SWE was never annoyed or pushy. Not due to any interaction with them (all positive), I still wanted Rolex to check it out. I work in NYC, so it just seemed like a good idea given how close the headquarters. SWE wasn’t offended when I mentioned it, instead said please post a review after they confirm it’s authenticity. Again, not because of SWE, they were super professional- I just needed the peace of mind. With regret, I had to return the watch. Turns out my husband doesn’t like Roman numerals as much as I thought he might. SWE was true to their no hassle return. It was very easy. When I decide to make another watch purchase, I wouldn’t hesitate to use SWE again. The watch was exactly as described, maybe even better. It was beautiful...just wish my husband thought so! Thanks for such a positive experience SWE!
I had a fantastic experience purchasing my watches from SWE and their amazing sales team. I had the pleasure to chat with Michael through Zoom where he demonstrated fantastic knowledge of the time pieces and was able to compare them so that I could see how they fit on my wrist remotely. Once I was ready to make the purchase, I simply had to set up an appointment. Just an amazing experience overall
I was in the market for a chronograph watch. I visited the Swiss Watch Expo website, along with other competitors for about a month checking on the brands and models within the brands. I called SWE and told the person who answered that I had general questions about chronographs and some models they had, in particular. I was referred to Mitch Ingall. Mitch was very patient, informative and knowledgeable about his products. I asked him to possibly research one of his watches a little bit deeper for me and that I wanted to think about the information he gave me and the choices I had. He thanked me and I felt no p ressure to buy. I sent an email to him thanking him for the time he took and the info he provided. The next day I received an email from Mitch was a substantial amount of research on one the watches we discussed. Based upon that info, I bought the watch and am delighted with it.
Bought a Rolex explorer 2 and the watch is perfect, everything about it exceeds expectations. The packaging was high quality. Above all, the service delivered was impeccable. Give these guys a call on the phone and you will be happy you did.
Excellent purchasing experience. The timepiece is even better than advertised, the staff is knowledgeable and efficient, the packaging and shipping is reliable. The pricing is very competitive - will definitely consider for the next piece in my collection.
I live in Hawaii and all of my transactions consisted of your website and a sales consultant by the name of Blake Dill who made the experience feel as if I was actually there👍🏾
Highly competitive pricing, quick shipping, good follow-up after the sale. Found their offerings to be far more price competitive than other online retailers while still providing products of high quality and in superb condition.
Super easy transaction, great information, very helpful with shipping and the watch was delivered safely packed and as described. Hard to do better than that!
Swiss Watch Expo has been my go-to store for adding superb pre-owned watches. SWE ordering is very easy if your order on-line and by phone the customer service is exceptional. SWE has professionals who are extremely knowledgeable about watches. Being a repeat customer shows that SWE is the watch store for repeat customers. How many stores do you know that can do that?
The process of purchasing a watch from Swiss Watch Expo couldn’t have been any better. I am local to Atlanta so I had the pleasure of purchasing my watch in person. Mitch was awesome - from taking my first call (to my many other calls), all the way through to the end of the purchase. I am so happy with my new Rolex and hope to purchase many more from Swiss Watch Expo!
So very helpful and professional. I want to thank you. I bought a 2006 Yacht Master. The watch is exceptional. Looks brand new. I’m already looking for more watches with SwissWatchExpo.
This is my third experience with SWE and each time I dealt with Mr. Michael Cash who is product knowledgeable, responsive, and great to deal with. This is a no-nonsense professional enterprise that I fully trust and look forward to doing more business with SWE in the near future
Had a really great experience with Swisswatchexpo, the sales staff helped me out a ton. Micheal was on top of getting my trade watches evaluated and gave a great price for them. I was able to pick up a watch that I look forward to wearing daily.
Everyone was very professional and helpful. Amazing customer service experience overall. Michael really went above and beyond.
Very professional sales team. Blake was thorough and especially helpful. I would whole heartedly recommend Swiss Watch Exchange for selling or purchasing a watch.
I am very pleased with the watch I purchased. It was better than i expected and arrived early. The transaction was seemless and Michael was a pleasure to deal with. I would definitely recommend SwissWatchExpo.
Great service and a very happy moment in my life to find this exact watch again! The Brietling blue face watch was the first watch I ever bought my husband. Like many 2008-2009 was a terrible year for us. We had to sell off the watch to help us survive with our first and only 2 year old son at the time. Writing this brings a tear to my eye. We learned a lot along the way. Family, being together, and your health are the most important things in life. Things can always be attained back if you keep the right mindset and attitude - and continue to work hard - believe - and keep the faith! I was thrilled that they had the watch and the rep was so helpful in making sure the purchase went through and we got it in a timely matter. In addition, they didn’t just drop on door step. We weren’t home the first day it came but they came back the next to ensure we received. Would def recommend and will do more purchases with them.Thank you & Blessings to all
This was my third Breitling that I purchased from SWE. Based on the quality and reasonable prices of the watches, the excellent customer service from folks like Mitch and Blake, and the attention to detail, courtesy, and professionalism provided throughout the whole process, I would not hesitate to purchase a fourth watch from them. Thanks SWE, again.
I had a very positive experience buying my Panerai 111 from Swiss Watch Expo. The watch, box, papers, and accessories were exactly as described and shown on the website listing, the watch itself is beautiful, and in beautiful condition. I would definitely buy again from Swiss Watch Expo.
Purchased my "holy grail" watch from Swiss Watch Expo after calling and speaking with Mitch. As nervous as I was about such an expensive purchase online I felt comfortable for some reason right away. One the watch arrived I was immediately put at ease as it exceeded my expectations. I would not hesitate to purchase from Swiss Watch Expo again!
Extremely satisfied with the customer service I received at Swiss Watch Expo. The staff was very helpful and knowledgeable regarding the overall purchase selection I made, and continued assisting me with follow up questions and suggestions after the purchase. My watch arrived in excellent condition and I couldn't be happier. Thank you SWP. Ed Rivera
I purchased a vintage Rolex Day Date from Swiss Watch Expo. I am just getting into collecting watches and this was my first internet purchase. I felt comfortable with them based upon reviews and the fact that they have a physical store. I placed my order online and they called me to clarify some things and offered suggestions to help expedite the order. They were super helpful and responsive. I will definitely use Swiss Watch Expo again.
Easy communication and the process of buying the watch was trouble free and the watch arrived here in the UK within 48 hours. Excellent service and the watch was exactly as described. A great purchasing experience and I would definitely BUY AGAIN.
Phenomenal customer service and knowledge in their watches. I researched for a very specific Omega for over a month and I kept finding myself back at the Swiss watch expo website and speaking with the staff there, they never got tired of answering my questions, and even after the purchase they continued to help me. They made me feel extremely comfortable making a purchase over the phone and then ultimately online. The watch showed up even more immaculate than the pics they had online. I would definitely recommend purchasing here regardless of price point.
This is the second watch that I have purchased from SWE. I had such a great experience in 2020 with a Rolex Submariner that I immediately went back to SWE when I decided to buy an Omega. SWE has an amazing selection of watches and they get new product all the time so that, if they don't have exactly what you want, wait a day or two and it will likely show up! I worked with Mitch, who does a terrific job, and bought an Omega Speedmaster but, when I got it, I didn't like it so I returned it. I then worked with the "Dynamic Duo" of Mitch and Blake and ended up with an Omega Seamaster Aqua Terra that is perfect. When SWE says "Mint", they mean it - the watch is like new. Very pleased. The end of the story - the return also went smoothly so it was another great experience from beginning to end.
I placed my order, it shipped same day and was very securely packaged. The watch arrived in perfect condition, I couldn’t be happier with my purchase.
This is the second watch that I have purchased from SWE. I had such a great experience in 2020 with a Rolex Submariner that I immediately went back to SWE when I decided to buy an Omega. SWE has an amazing selection of watches and they get new product all the time so that, if they don't have exactly what you want, wait a day or two and it will likely show up! I worked with Mitch, who does a terrific job, and bought an Omega Speedmaster but, when I got it, I didn't like it so I returned it. I then worked with the "Dynamic Duo" of Mitch and Blake and ended up with an Omega Seamaster Aqua Terra that is perfect. When SWE says "Mint", they mean it - the watch is like new. Very pleased. The end of the story - the return also went smoothly so it was another great experience from beginning to end.
I have been looking for the perfect watch for almost a month now and I was amazed with the customer service provided by Mitch at Swiss Watch Expo. Mitch took his time to answer and explain all the questions I had about multiple watches. I have been to several watch stores and none had the knowledge nor the amazing customer service that Mitch at the Swiss Watch Expo provided me with. The people over at the Swiss Watch Expo are true watch aficionados and are interested in building a long lasting relationship with their clients which is refreshing because all the other watch stores I went to only cared about making money and had little to no watch knowledge.
Straight shooters. Sold them a Rolex and while I was there bought a Cartier. Michael was great to work with. Thanks guys for a great experience.
I always wanted a day date and Swiss watch expo made that possible. Very easy to deal with. Brought the watch to my local AD to add extra links and they even complimented on the quality of the time peace. After having it all checked out, it was 100% Authentic. Will Definitely be buying again in the future!
What a great experience purchasing a pre-owned Panerai 177 from SwissWatchExpo! My sales consultant was Michael Cash, and he was incredibly helpful during the purchase process. He went and got the watch I was looking at, and was able to give me hands-on feedback as to its condition, which helped me feel confident about the purchase. The watch arrived promptly, two days later, in beautiful packaging and presentation, exactly as promised. It’s always a little nerve-wracking purchasing luxury items online, but SwissWatchExpo and Michael allayed any fears I had. I highly recommend them for any watch purchase or sale!
From start to finish my purchase process was the best I've ever had. After noticing several watches on SWE's website, I reached out and had the opportunity to speak with Michael Cash. Although I have familiarity with luxury watches, Michael took the time to answer several questions and provide an expert level of advisory that I certainly needed to make a decision. Michael took extra time out of his day to show me a variety of watches and finalize my purchase. When it comes to making luxury timepiece purchases, integrity is at the cornerstone and SWE is at the top of the list. Going forward all of my luxury timepieces will be purchased from SWE. -Excellent Customer Service! -Excellent Communication! -Excellent showroom/products! -Excellent pricing !
I definitely recommend doing business with this company because I know I will be, they really put the customer first and they make sure everything goes smoothly and I can really appreciate that and I’m pretty sure you will too
You guys at SWE hit it outta the park with my AWESOME Tudor Prince Chrono (Tiger). You guys were patient and answered all my questions so there were NO unpleasant surprises when my watch arrived. Just like you described. No hassle or complaints from me. You guys at SWE do it right. Thank you.
I have been looking for the particular Omega speedmaster for a long time! I finally was able to track it down to SWE and called them right away. Michael was very helpful! He immediately knew my concerns of buying a watch online, never have seen it in person. He explained how the process works, how I had 10 days after I received the watch to inspect it and if any doubts occurred, to return it. That in itself is great! I of course did no such thing, because it got delivered in perfect condition, with all the paperwork and was beautiful! Thank you for an excellent experience! Will recommend to everyone!
You guys at SWE hit it outta the park with my AWESOME Tudor Prince Chrono (Tiger). You guys were patient and answered all my questions so there were NO unpleasant surprises when my watch arrived. Just like you described. No hassle or complaints from me. You guys at SWE do it right. Thank you.
Swiss Watch Expo is the best luxury watch dealer I have ever worked with. They accomodate anything you need. I was looking for a high end 18KT Breitling Transocean. They had several models available, so I shopped around and they beat Watchbox's bid by $2,000. The staff was amazing and I would HIGHLY recommend Swiss Watch Expo!
Solid experience with Swiss Watch Expo. I've purchased twice from them and they've taken care of me both times. I would do business with them again.
As many others have indicated in their reviews, buying any piece of jewelry or a luxury watch over the Internet can be a bit of a nail-biting experience. You can only trust on the representation of the product the seller is offering, read online reviews and "hope for the best". I was looking for a PANTHÈRE DE CARTIER for my wife and found an example in very good shape at SWE. The price was fair considering this is kind of a timeless watch that Cartier still manufactures. My assigned Sales Rep. Mitch, worked with me through the process to make things very smooth. After receiving the watch, my wife decided she wanted to exchange it for a larger size so that I reached out to Mitch once again and he worked with me to get the exchanged processed. After a few days, a bigger version of the Panthere was being delivered. The watch was just as described. And my wife was really happy with her new watch. I will definitely keep SWE in my mind for any future watch purchases, they sell quality timepieces and take care of the customer. Win-Win.
Highly recommended! Smooth transaction. Got my Sub 2019- discontinued. Michael was the sales rep that helped me with everything , knowledgeable and friendly. Recommend to look for Michael if you are in the market for a Rolex. Overall it was a very pleasant experience, will definitely do business with them again.
They have the best customer service and they are so understanding. Before they ship they call you and explain to you what your buying just incase you dont know. They also know their watches and will give you a little history on different models of certain watches. I will deff purchase another watch from you guys.
Absolutely spectacular all the way around. The help I got in the purchase was great (Thanks Michael!). The shipping was fast, secure and stress free. The watch is perfect, if I didn’t know better I would swear it was brand new. Looking forward to the next time!
I’m a watch collector and have purchased watches from many different dealers and similar companies to SwissWatchExpo. This was the best experience to date. Product exactly as described and the out of box experience was great. The watch came with the original box and papers but included in the kit was a travel case, branded watch cleaning towel and labeled bag along with an appraisal and documentation in a nice folder. Will do business with them again.
I have purchased a number of watches from them. Their prices are fair, and the product descriptions and details are accurate. Even when there was a mechanical issue with one of the watches, they repaired it and covered it under their warranty.
No question definitely getting my next one from these guys. Employees are really helpful and knowledgeable. Authentic time pieces. I am very happy with my purchase.
Great experience! My brother has used several sites to buy used watches and on his recommendation I searched through all of them. SWE had the best selection of watches with papers and boxes, which was very important to me and their prices were excellent! I will definitely buy another watch from them!
Excellent communication. There was one small error on the description of the watch but It could happen to anyone. They answered all my questions and the watch was as promised. It looked beautiful! I was very, very Leary of purchasing on line but they went above and beyond my expectations. I took it in to a dealer for appraisal and everything checked out. Thank you guys and I will definitely be back when I purchase my next one!
Great customer service, professional approach, very patient and accommodating. I worked with Michael who literally gave me a virtual tour of the entire facility and showed the watch I ended up buying from them online. He put my mind at ease and made all of my hesitations disappear after I saw where I was buying from and the actual watch itself. Very comfortable and convenient virtual shopping experience.Thank you so much. I’ll be back for more! 😉
Excellent experience. Mr. Cash was extremely knowledgeable and pulled a number of watches out of the safe to inspect them and let me know the any differences which may not have been apparent in the pictures. The watch arrived exactly as described. Couldn’t be happier with the service or the product.
Had a pleasant experience. Michael Cash, Sales Consultant was very helpful and provided adequate information of selected watch specifications. Even though I returned the watch due to size desire, Swiss refunded my monies in less than a few days with no trouble. Thank you Michael Cash for your hospitality and I would buy from Swiss again. LJD
Recently purchased a Rolex Daytona from SwissWatch Expo and I have to say that Michael Cash and the Expo team went above and beyond. Michael stayed on the phone with me and answered every question. His passion for what he does was evident which made me more confident with this purchase. This team is honest, trustworthy and ethical in what they do. Highly recommend Michael and his team. The watch is beautiful- thank you!
A pleasure doing business with +++ Just received my IWC Platinum Vintage 1936 Pilot and its a beauty!! I was so impressed with Grants YouTube video of this piece I bought it. Great communication, fast shipping, and sincere after sale customer service is greatly appreciated. Customer for life.
Professional. Experienced. Great Inventory. Knowledgeable and Helpful. Treat yourself to a first class watch from a first class company SWE are the real deal.
Great experience! My watch arrived in 3 days and matched exactly the description on the web site, they said “mint condition” and it felt like brand new. I will definitely shop again with them in the future. Their offer is very vast and it is unlikely you will not find the watch of your dreams.
My first purchase through SWE and it went seamlessly. Mr. Cash was extremely helpful guiding me through a trade-in as well as the purchase. I absolutely love my new Pearlmaster! Thank you so much.
Highly recommended website, my experience with SwissWatchExpo is great, friendly staff specially Nancy, really helpful and the transaction went smooth. I got my dream watch in no time. Surely buying here again...101%
Recently purchased a pre-loved cartier watch via their website. Purchasing process was simple, and the company even provides discounts for alternate forms of payment such as wire transfers. I was really hesitant to purchase a high-end watch online due to concerns related to authenticity, but after reading other reviews I realized how reputable this company is. Packaging of watch was extremely secure and well-done. There was no way you could tell there was a $3K watch in the package! Shipping was also lightning fast and I loved the extra watch case included with the purchase. The company provides proof of authenticity and good warranty on time piece, recently serviced and seemed to even polish the watch before it was delivered. Stunning piece and wonderful service. Will definitely purchase from them again.
I can't express enough how thrilled I am with my new Rolex. Mr.Cash made my online purchase experience very easy and convenient. The entire transaction was seamless, he was also very honest and transparent. The watch arrived with lots of little goodies including a hard copy valuation letter. Highly recommend SWE. I will be returning in the future for sure!
I will be a repeat customer with Swiss Watch Expo! The staff is knowledgeable, helpful and responsive. The quality of the Cartier watch I received was excellent, as advertised. Very positive experience!
The staff was great and very knowledgeable about their products. Everything about the watch I purchased matched the description it was given online, even better actually. They are also taking COVID very seriously and have the appropriate accommodations in place. I highly recommend them.
I bought a Corum gold coin watch from Creed at Swiss Watch Expo in December, 2020. I've only had the watch about 2 months. A few days ago, I dropped it on hardwood floors. The watch came out of the casing and I was afraid I had broken it. I took the watch to Swiss Watch Expo and they repaired it while I waited and then DID NOT CHARGE ME TO FIX IT!!! Unbelievable!! SO NICE!! I have wanted this watch for 20 years and finally got it. The watch keeps perfect time and I love it. I get so many compliments as it is quite unique. I am SO HAPPY with Creed and all the people at Swiss Watch Expo. I plan on getting a Rolex Submariner in a few months. I will only go to SWE and highly recommend you do too. They are so nice, have beautiful watches and stand behind your purchase. Very rare and hard to find these days. THEY'RE THE BEST!!!!
This was my second purchase from SWE. Both times I worked with Creed and he was great. I wasn’t 100% sure what I wanted and he helped me make a better selection. My VC that I purchased two years ago has already appreciated $4k. I hope to add to my collection from them again soon.
I was very pleased with my experience at SWE. This was my first experience with online buying at this level. Michael Cash was very knowledgeable and professional, he followed through with everything he told me. I recommend this company without hesitation.
Amazing experience from start to finish. Michael Cash helped me find a watch for my husband's birthday and I can't say enough good things about how helpful he was and how easy the whole process was.
Made my second purchase from SWE. This a Piaget Polo that I wanted to purchase when living in HK in the mid-90s but would not (could not?) afford at the time. Quality, pricing and speed of delivery unsurpassed by others.
Great experience on the purchase of my new watch. The sales people are very knowledge and responsive, I was also fortunate to go in the store to look at a few watches before making my final decision.
Very pleased with the process of selling my Panerai and buying a limited edition Speedmaster. Will definitely purchase again from SwissWatchExpo
First time purchased a Cartier watch at SwissWatchExpo and was pleasantly surprised. The price was very reasonable and the process was easy and got the watch in two days. Customer service was great when I called because I could not open the clasps. I thought it was the wrong size but Bryan or Brandon (sorry I forgot the name) helped me out in no time... Thanks again...
I recently purchased a Rolex 36mm two tone datejust and before we finalized the order I got a call from SWE letting me know in detail on the time piece I was buying. I am very satisfied with the Rolex I bought from them. When I am ready to upgrade I will definitely be trading up with SWE. Thank you!
Michael Cash was my salesman. When you are trying to decide on such an important gift and a very expensive gift over the phone, you have only a voice to trust— with Michael it was comforting to have someone so professional & knowledgeable to guide me & provide relevant & important details to help me make the right decision. I highly recommend SWE & ask for Michael! Dr Hanshaw
Great customer services and phenomenal quality. I purchased a preowned Rolex that was in totally perfect condition. I will definitely be purchasing watches from SwissWatchExpo again! Thank you!
Excellent service! Michael was very helpful, he was available at all times for me and I am very happy with my newest watch. I’ll definitely be back!
I received my watch on time and the quality was great; their prices are very reasonable when you consider shipping is free and there are no taxes. I will use them again ; they have a lot of beautiful pieces ; I got a Rolex that takes 2-4 months to get anywhere else.
I purchased an 80s Rolex DateJust model 16014 (probably the best all-around timepiece anyone could have) from SWE. Michael Cash helped me through the process and I could not have been treated better! It was a great experience and the watch was stunning! One of the best examples of a 1980s Rolex with the legendary 3035 movement! It has the Clinergic 21 anchor escapement with Kif-Ultraflex shock resistance system! Not to mention the vintage aged matching lume on dial and hands! The 16014 is “Chris-approved” and so is SWE. Thank you SWE for helping me acquire this rare model!
Great service and price added with their new show room you will not be disappointed. Creed my sales man was very knowledgeable about my watch and made the purchase quick and easy. I purchased the Omega Seamaster Planet Ocean 45mm ( Casino Royal Watch). I will be back to do business with them on my next watch purchase.
Great experience! They sent the watch super fast and Creed (my associate) was very patient and kind with my questions.
Great communication and speedy service! The watch arrived in pristine condition- just as it was described! We will definitely purchase from here again!
I had the best shopping experience with SwissWatchExpo site. This business was the most transparent about their products, very detailed and the images were truthful to the product. Their price was good and ordering my watch was a simple process. I knew exactly what I am getting. The site and their packaging is a true statement of a high class product and service. I love my watch! And I highly recommend to buy from them.
My salesperson was very pleasant and professional. My watch arrived in a timely manner and was everything I expected it to be.
With Swiss Watch Expo, I have found an online and telephone shopping experience that ticks off all the boxes: reliable, transparent, highest quality, expertise, great value. I have now purchased two beautiful Rolex datejusts from SWE and have sold and traded in other watches with them. Each time I was given a fair deal. My two purchases were received quickly and in brand new condition having received in-house expert maintenance prior to sending them to me. I've dealt mostly with Michael, by telephone and email and with Crede by email, phone and FaceTime. It's all been good. I'm a very happy customer. In addition, I will remain in touch with them for all info and maintenance needed for these watches. It's wonderful and easy.
I recently purchased a classic time piece from SwissWatchExpo and am thrilled with my watch! The entire team was helpful, genuine, and patient, answering all of my questions about the model in general, as well as selecting a specific watch from their range of models. Their insight, knowledge, and advice was unparalleled during my search and I am immensely thrilled with purchasing my time piece! My watch was delivered in impeccable condition - an overall outstanding experience from choosing to purchase to receiving - look no further for an outstanding and fulfilling experience at Swiss Watch Expo!
I recently purchased an Omega Seamaster Chronograph Americas Cup watch from Swiss Watch Expo and I couldn’t be happier. The watch as advertised is in excellent condition. Salesman Michael Cash was great. He answered all my questions and with the sale I also received an insurance appraisal letter. I highly recommend these folks. Super friendly, courteous and professional. The armed officer on site was very professional as well.
I truly love my watch DATE JUST WHITE DIAL. The watch is beautiful. My transaction was very fast and the delivery only two days. Thank you so much for high quality and the good service. Highly recommended.
This is the 2nd watch I have purchased through Swiss Watch Expo. The process is so easy, and they have an amazing selection. My husband is very particular about watches, and I've hit a home run both times!
This was the second Omega Seamaster that I purchased from SWE. It was a pleasure working with them the first time so when I was in the market for another timepiece, SWE was the place I that wanted to purchase from again. They represented the timepiece accurately and if anything, they underrepresented the condition and beauty of the watch. The salesperson that I dealt with was Creed. I must say he was incredibly knowledgeable about the timepiece that I purchased and other comparable timepieces. He ultimately was an integral part of my decision making process which led to the second purchase of my beautiful timepiece from SWE. I will highly recommend Creed and his associates to my friends and family for any future timepiece purchases.
I ordered my watch on line. You had a customer service person call me to advise the best way to handle the dollars and use PayPal. Switched to PayPal and all went great. My second Rolex. Love it.
The team at Swisswatchexpo is excellent and very knowledgeable. I purchased my Omega seamaster planet ocean from them recently and am pleased with the experience.
Great place to deal with, have bought 2 watches , traded one. Honest, beautiful examples of fine watches, better than described.
First time to shop luxury watches online. Blake has helped alot with answering to my questions in timely manner. The watch arrived as it is described on webpage and happy to wear it everyday. Thanks again Blake!
I purchased an Omega Speedmaster Date in January 2021 from Swiss Watch Expo and was extremely pleased with both the watch and entire process. My purchase was online (my second online watch purchase overall, but first from SWE). I communicated with Mitch and Blake who were both helpful and prompt both by e-mail and phone. The watch itself I think looks better in person than in the online photos, to be honest. The shipping was quick and arrived as prescribed. I think that purchasing an expensive watch online can be somewhat nerve-racking; you're worried about scams or counterfeits, etc, and the wait to hold the item in your hands (after transferring a large sum of money) can feel never-ending. I think SWE did a *great* job to allay any concerns or worries. Their items are advertised well with all pertinent information (i.e. standard model #'s/dims, are there papers/box, wrist size for metal bracelets), and the process was managed professionally, courteously and quickly. For anyone considering an online purchase of a high-end Swiss watch, I would strongly recommend SWE and will certainly be considering them for any future purchases. Thank you to the SWE team for their help.
Michael Cash was wonderful to deal with and the over-all experience was fantastic! Will definitely look to them for all future purchase.
Mr. Cash was extremely helpful in my transaction. I sent money by wire to get even a better price on my watch! I received the gorgeous watch in 3 days as promised... in perfect condition!! Thank You SWE. Richard F. in Florida
Great job SwissWatch Expo. Everything was done quickly and efficiently. The watch I received is a beautiful timepiece and I wear it daily. Thanks again.
Amazing experience buying my first luxury watch. Customer service was always on top of any question I had and the whole transaction (payment, shipping, etc) was lighting fast and secure. Thank you very much SWE
Awesome customer service to say the least. Answered all my questions with integrity and made me feel confident that I was going to get an authentic Rolex. Walked me through the buying process. Each time I called, even though my initial contact was busy, the new person was able and to look up my account and be immediately up to my current status. Had my watch in a couple days without any issues. Highly recommend.
This was my first time buying anything of considerable value over the internet. I called and spoke with Mr. Cash (yes a distant relative of Johnny) and he was professional and answered all my question. I got my watch within a coupon of days of purchase and I’m thrilled. When I’m ready to upgrade I’ll sure be using this company again.
Accurate descriptions, fair trade value, fast shipping, strong communication, and excellent customer service. I'd purchase from SwissWatchExpo again.
I bought an Omega from SWE about two years ago and was helped by Blake Dill; it was a smooth transaction and I couldn’t have been more pleased with the Speedmaster. That was my first online purchase of a luxury watch, and any questions or concerns that I had were very courteously and professionally addressed by Blake. When the time came to get the Explorer I had been wanting, SWE seemed the logical choice. Once again my contact for the transaction was Blake, and again the entire process was seamless, with the newly acquired Rolex being an utterly delightful timepiece and a worthy addition to my collection. I cannot recommend Swiss Watch Expo highly enough. Their advertisements are thorough and straightforward, with comprehensive info and photos of each individual watch that enable the prospective buyer to feel confident that the decision he or she makes will not be a regrettable one. Thanks Again - JP
Excellent customer service. Mitch is extremely knowledgeable about Rolex and I'm sure other watches as well. He answered all my questions and even took watches out of the Vault to examine with his own eye to help me with my purchase over the phone. Couldn't have asked for more. Love it!
So happy! The watch I received was flawless. The description and photos were honest. Very pleased. At first my payment did not go thru mins later a very pleasant man called me and we figured out the reason. Shipped in two days, signed for my package, boxed beautifully. Wonderful customer service. 💝
Excellent customer service and quick process from order to delivery. The 2 Rolex watches look amazing and better in person than on-line. I will definitely be a returning customer.
So happy! The watch I received was flawless. The description and photos were honest. Very pleased. At first my payment did not go thru mins later a very pleasant man called me and we figured out the reason. Shipped in two days, signed for my package, boxed beautifully. Wonderful customer service. 💝
Friendly service, Great company to do business with, Very fast shipping, Wonderful product, Good price , Can’t ask for more, Thank you so much , Love the watch !
I had a really good customer service experience i enjoyed the entire process and really love my watch. I will be purchasing another watch in the future.
Professional. Knowledgeable; reliable. Our interactions were all phone-based but seemed more personal than that. Their knowledge of the watch I wanted was tremendous. They explained their processes well and everything went exactly as they said it would. And my watch is amazing. So are they!
My husband has wanted a specific Rolex for over 20 years. This was the year to splurge on it! I was extremely nervous doing this process online as opposed to in person however SWE handled the whole transaction beautifully and I was at ease throughout the entire process. The watch is exactly as described and we are thrilled! I purchased from across the country on a Thursday and the watch was in my hands on Saturday. We give SWE our highest recommendation.
Professional. Knowledgeable; reliable. Our interactions were all phone-based but seemed more personal than that. Their knowledge of the watch I wanted was tremendous. They explained their processes well and everything went exactly as they said it would. And my watch is amazing. So are they!
My husband has wanted a specific Rolex for over 20 years. This was the year to splurge on it! I was extremely nervous doing this process online as opposed to in person however SWE handled the whole transaction beautifully and I was at ease throughout the entire process. The watch is exactly as described and we are thrilled! I purchased from across the country on a Thursday and the watch was in my hands on Saturday. We give SWE our highest recommendation.
I shopped around for a specific watch, and SwissWatchExpo had the best price and a decent warranty. It was shipped quickly and it was in pristine condition. They also have knowledgeable employees you can speak with by phone. Excellent buying experience
Just got a new Panerai Luminor GTM from this shop. Amazing!! The watch came in perfect condition with all the paperwork and box. Certainly a new favorite. This shop is the only shop I will buy luxury watches from. From service, to knowledge, to price point you cannot go wrong here.
Amazing selection of authentic preowned watches that looks brand new. Great customer’s service to help answer any questions that are not listed on the website.
These guys are studs! Blake especially. He really helped me out big time when I almost made a tragic mistake. I was purchasing a vintage Rolex online unseen for a gift for one of my employees. He picked the watch out and I just ordered it. Ends up it was a 36mm Rolex and my employee, a first time watch purchaser, is 6 foot 5. Blake immediately called me to make sure I understood the size and to make sure I was okay with it BEFORE they shipped or took my money. Once I realized how small that would be on a guy that size we decided to go to a 40mm Omega that was the same price and just a beautiful time piece. My employee and myself couldn't be happier with Blake and the watch. Shipping was very fast and came extremely well packed with all boxes, papers, etc. They even threw in a free travel case for it. Pretty cool. So all in all I would rate the experience a 5 out of 5 and will definitely be a returning customer. PS I never rate or write reviews. These guys deserved and earned it!! Keep up the good work fellas!
Our entire experience with SWE was professional from beginning to end. Our salesman, Creed, was very knowledgeable and personalized the experience for us. Due to Covid we conducted the entire transaction through the mail and over the phone. Not once did we worry about fraud or being taken advantage of. SWE is honest and reputable and very easy to deal. Thanks!
First time customer. Was very happy with the experience - the shipping was fast and shipped securely. I didn’t need to interact with any employees because everything went smoothly. I felt better with purchase with the security of their warranty.
Simple and painless experience. Had in mind what I wanted and called in advance. Set up an appointment and tried it on. Mentioned a few others I had seen. They were happy to bring them out for me to see and compare. Transaction was easy and didn't feel pressure from anyone to make a purchase. Would buy with them again.
Great and friendly service! I purchased my watch in person. The staff was professional and very helpful. It was a great experience overall!!!
We just bought a beautiful JLC watch. I had originally "surprised" my husband with a Portifino watch. Note to self- don't surprise them because there are different size watches for different wrist sizes. Who knew- I thought it was going to be so hard to return. I was pleasantly surprised that the 'hassle free' returns was actually true. I called them and Creed was absolutely wonderful to work with during the return/exchange process. He asked if there was another watch we wanted to exchange with, and I didn't have an idea yet so he said not a problem, don't want to lose the window so I will start a return for you but if you find one to let him know and he would exchange it. It was a very straight-forward process and Creed was in constant communication with me. We are so happy with the exchange, we are still awaiting the new watch but I look forward to purchasing from this company again!
I had a very good experience with the helpful people at Swiss Watch Expo, and would highly recommend them for a luxury watch purchase. Their website is well organized, easy to navigate, and the photos and descriptions of the watches are very clear. I was initially hesitant about purchasing an expensive watch online, but I did my research and found that Swiss Watch Expo had an extensive collection of watches, had excellent reviews online, and I was very impressed when I called and talked with Creed and Michael. They provided really helpful info as I was making my decision. My watch arrived on the day promised, and I’m very happy with my new watch and with the service I received with Swiss Watch Expo.
Amazing service and quality. Watch came quickly and safely and was more beautiful than the pictures
The team at SWE helped me work thru their inventory over the phone to create a short list of watches I loved. Then I visited their new showroom to try them out and pick my favorite. Safe friendly and fair process. Quality products. What else could you ask?
My repeat patronage tells the story: this SWE purchase, like its predecessor, was seamless and pleasant. Thrilled with my watch and its acquisition experience. Thank you Michael C.!
We ordered online which can be scary but it wasn't. We called and spoke with the salesperson who was very helpful. We got a beautiful pre-owned Rolex. It came with authenticity papers and we took it to a Rolex dealer when it arrived and everything checked out. Great prices!
I have bought 2 watches for my husband from these fine folks. An Omega and a Rolex. Never disappoint. Now one for momma! Thanks for helping out Santa this year!
I was skeptical about buying a pre-owned luxury watch online without seeing it first. Michael answered all of my questions over the phone with patience and great information. The watch arrived quickly and was even more beautiful in person. I took it to my local watch repair expert to get the size of the bracelet adjusted. He confirmed the watch is in great condition. I wouldn't hesitate to buy from SWE again.
Excellent experience with SWE. Very responsive to questions about the watch. Once I placed my order the watch arrived quickly, and was in exact condition as I expected. Would highly recommend SWE.
After studying extensively it became obvious that SWE had little local competition. Not only are their prices competitive locally but competive country-wide. Their selection is substantial and staff very educated. They were very helpful and quite patient(although I wish more patient at times, but I understand with this business). The quality of the watch is NOT justified in the picture. It is so much more beautiful in person! If you can't see your watch in person before purchasing, just know that it is way more gorgeous in real life than in pictures! SwissWatchExpo is a blessing to the South East and will surely keep a great reputation for years if not decades to come. Thanks SWE! Recommend! Proudly~ M. L.
The customer service was great! These folks are 100% genuine no hazel no BS very knowledgeable folks! I would highly recommend! I love my new Rolex!
Bought an Omega Moonwatch, and it was delivered exactly as depicted. Couldn’t be happier with the experience.
I was uneasy about buying a watch on-line but Blake, one of their salespeople, gave me the courage to buy a Cartier Roadster for my (very picky) husband as an anniversary gift. He'd seen one, loved it but they're no longer produced by Cartier. So I took a chance. Am glad I did. The watch from Swiss Watch Expo looks brand new. It's beautiful and my husband loves it. Great experience! Karen B
Got my hard to find coveted watch from them at a very reasonable price. Entire staff was courteous, professional and responsive. Very pleased with my experience and would highly recommend.
The watch is perfect. The entire process was fast, professional and enjoyable. Swiss Watch Expo has a great selection and nice prices. Will definitely buy from them again!
My husband collects watches. I have found and purchased 2 classic , but elegant styles with Swiss Watch Expo. He is very particular with his watches because it can't get in the way when he's performing a procedure with patients, nor does he want it to be flashy and attention grabbing. I have found this family- owned business has a wide choice. I am also a returning client because they are personable and really care about the quality of their output.
Excellent service. Watch was as described and immaculate and shipped within 2 days. Very happy with my purchase and I will use them again.
I could not be more happy with my first experience with Swiss Watch Expo. Beyond polite, courteous, took time to answer questions and quick with follow-up. I had been looking for a Batman Rolex for awhile and finally decided to pull the trigger. Arrived exactly when they said it would and was in fantastic condition. If you're on the fence with buying online, I'd say check this crew out- you won't be disappointed!
Recently purchased an Omega Seamaster Planet Ocean 600m. The transaction was 100% on-line. I consider myself an informed buyer (have multiple Omega watches) and given the good reputation of SWE, I felt comfortable purchasing the watch without actually speaking to a salesman. Had an excellent experience! The watch arrived in the time promised and in safe, secure packaging. The watch was listed as "mint" on the website, and that is exactly what I got. The watch is FLAWLESS. Not a single scratch or scuff. Absolutely beautiful. I took it to my local Omega dealer to have the band adjusted, and he could not believe it was a used watch. I would absolutely purchase from SWE again, and if I ever find myself in the Atlanta area, would love to visit their showroom! Cheers guys!
Absolutely flawless transaction and product--My "new to me" Seamaster Planet Ocean is practically indiscernible from new, simply beautiful. Well done SWE!
My experience was made comfortable by friendly and knowledgeable staff who kept me well informed throughout. No pressure to buy. Wide selection of high quality watches and an offer to return my purchase if I wanted a different watch. Safe and secure shipping with tracking. Nice folks with great watched.
Swiss Watch Expo absolutely crushed it when it was time to buy my Omega Panda Dial 3211.31. It came fully serviced with an 18 month warranty. If you have the opportunity to speak to Blake, he is an encyclopedia of watches and made my experience seem like a concierge service. Their prices are extremely competitive and I had my watch 24 hours after I purchased it. THANKS BLAKE!!!!
Blake at Swiss Watch Expo was more than Great and helpful in finding this beautiful time piece for my fiancé. I have been looking for a Rolex for my partner for sometime now and stumbled across Swiss Watch Expo. Living in the Atlanta area made it so easy for being able to go to the location and find the perfect “early Christmas” gift for my fiancé. Pricing was straight forward and we were provided with all the paperwork specified on the website and given much needed knowledge on this masterpiece, being that my wife is a first time Rolex owner we needed it. Thank you so much for everything Blake. We will be coming to see you in the future.
I live out of state and did everything online and on the phone. Easy transaction and the watch was exactly as described. Brand new, never worn Rolex with all the papers and box.. My particular watch still had the plastic attached to the band and the side and crystal... I am very pleased and will be doing business with them again in the future.
Was surprised by this place: the selection in-store is bigger than anything I've seen, despite them being in the process of moving to a better store (Oct 2020). They had a couple examples I really wanted to see, so I looked at the site and found that one came with box/papers and the other did not (good info to have before showing up). When I arrived, was surprised that both watches looked better in person than online, eventually walking away with an LE Heuer With box and card. Worked with Michael and was in/out in 30 minutes. Will be using them for servicing in the future as well - just too convenient.
Excellent watch. Exactly what I was looking for. The staff, Michael Cash in particular, was extremely helpful in getting me the information I needed to make a great purchase. I highly recommend Swiss Watch Expo.
This was my second purchase from SWE, I first bought a Rolex and this time I bought myself a Cartier. I trust them 100%. Like I always say, they might not be the cheapest, but they sell the real deal”. They will also stand behind their sales. I used Mike Cash this time for my Purchase and the transaction was seamless”. He took pics and videos of my watch on his wrist and immediately sent them to me so I get an understanding of how it looked (size) on a mans wrist. He constantly stood in contact with me , explaining the history of this watch and all the Ins and outs of it. Yes, you’ll find a bad comment by people about any company and you just have to read everything!! All I know? Is that I trust them and I may pay a tad more but I get the confidence that I have a very nice pre-owned time piece. Remember! This is just my opinion. And weather I’m treated good or bad? I’ll leave the appropriate feedback Good luck everyone and stay safe. AND thank you ,,,all the staff at SWE. Tom C.
Excellent experience with a trustworthy company. Great communication helping me correct a shipping mix-up that was my fault. The person I spoke with was professional, friendly and he went above and beyond. Although the watch I purchased is used, it looks just like new.
I'm a repeat Omega buyer and very pleased with both purchases. Fair prices, quick delivery. Great selection. I would buy from them again and would not hesitate to recommend SWE to anybody looking to purchase a high-end watch without wanting to pay retail price.
I was in the market for a pre-owned Rolex. I have to admit I was nervous about making a large purchase sigh unseen. After speaking with Blake who answered my questions completely, then calling back and speaking to another associate who was equally knowledgeable, I pulled the trigger. Several days later my Rolex was in my hands, no additional costs, no run arounds, no hassles. My watch was even prettier than the photos on the cite. I could not be happier! I even called Blake back to express my appreciation. It is refreshing to deal with a company that takes the time to answer the phone and speak with their customers. Going forward, I would bypass others even if they were a little cheaper.
I worked with Michael Cash; he knows his stuff, was absolutely honest in his appraisal and regarding the price range of the watches I was selling, and even pointed me to an identical watch to the one I was thinking of buying that was less expensive. Great experience, highly recommend.
Very satisfied with my purchase, item exactly as described. Blake was extremely helpful throughout the purchase process (trade, selection, payment, shipping). Highly recommend Swiss Watch Expo!
Great experience. Mike was super helpful and knowledgeable when I called to ask questions about the watch and gave great advice about maintenance. Once my questions were answered, I ordered my watch at 3pm and had it by the next morning at 10am in protective packaging. Excellent service.
Can't say enough great things about the whole process with purchasing my watch from Swiss Watch Expo! Creed was extremely helpful and knowledgeable form begin to end. I purchased a beautiful blue face Datejust Midsize 31'mm Steel White Gold Diamond Dial Ladies Watch pre-owned Rolex in extremely excellent condition. Off course purchasing anything online, especially a Rolex watch i had to be very careful, but after doing my research, i was very comfortable with my purchase. Creed answer all my questions to my satisfaction and can't thank him enough for making this process as easy as possible. I received my watch in 2 business days and am truly in love with it!
Can't say enough great things about the whole process with purchasing my watch from Swiss Watch Expo! Creed was extremely helpful and knowledgeable from beginning to end. I purchased a beautiful blue face Datejust Midsize 31'mm Steel White Gold Diamond Dial Ladies Watch pre-owned Rolex in extremely excellent condition. Off course purchasing anything online, especially a Rolex watch i had to be very careful, but after doing my research, i was very comfortable with my purchase. Creed answered all my questions to my satisfaction and can't thank him enough for making this process as easy as possible. I received my watch in 2 business days and am truly in love with it!
I'm glad to hear that they are practicing safely down there in GA, though all my business to them hails from NY. They were really fast with getting the Breitling price to me, and I also bought an Omega from them which was delivered quickly. The prices are fair, and the authenticity is official (both timepieces verified at Omega and Breitling). They are a tried and true company, and I look to continue the development of my timepiece collection with them almost exclusively.
The watch I purchased from Swiss Watch Expo far exceeded my expectations. The watch was exactly as described on the website, came with the box and paperwork, and was in excellent working condition and shape. The communication from SWE throughout the whole process from purchase to delivery of my watch was outstanding. SWE sales consultant, Blake Dill, was so helpful and answered all my questions. Thank you for the excellent customer service, Blake! Lastly, thank you to Swiss Watch Expo for their honesty, integrity, professionalism and excellent selection of timepieces. Take care and stay safe!
Found excellent price on SwissWatchExpo and their service is superb. Ordered a watch (omega speedmaster hesalite sandwich) and it got delivered within a week - hassle free. For vintage watch looked like new condition. Will by from them again. Thanks
Recently purchased a 2006 Breitling Superocean Chronograph from SWE. The transaction was SUPER easy, hassle free, and I had my new watch the very next day as promised. The watch arrived in near MINT condition with ZERO visible scratches, marks, or dings. The watch is super accurate and running at about +/- 1/2 sec per day. When the watch arrived it fit, but was JUST a little snug with all adjustments maxed out. The local Breiltling AD has still not gotten back to me on getting an additional link, but one quick phone call to SWE and again, had my link the very next day. I ordered two just in case. Bottom line, these guys had the watch I wanted, at a fair price (about 200 less than the average listing on ebay or chrono24), an 18 month warranty on the watch, and superb customer service. Will definitely buy from them again!
On Tuesday I was looking for a Gently used Rolex watch as a spare while my everyday watch was being serviced. I came across the Swiss Watch Expo website and decided to just browse. On page 5 of the Ladies Rolex site I noticed one that was for sale that stated, never worn and I was intrigued. I called and spoke with Michael and asked a million questions about how they have a beautiful Ladies Rolex in stock that had never been worn with all the original plastic, box and Rolex card, he stated it was not uncommon.. I told him I would think about it and give him a call later.. I then checked Rolex to see when my current model would be ready from servicing and with Covid -19 it was going to be a while longer.. I wear a watch daily and was missing my Rolex so I called Michael back and said how soon could you get this one to me and to my great surprise it was shipped and delivered to me on Thursday.. It was beautiful and exactly as described and still had the original factory plastic pieces around the watch as well as the box and all the other necessary goodies. So in a nutshell, I was able to purchase this new still in the box unworn Rolex for a fraction of the cost I would have paid at a retail dealer. Once I received my Rolex I did call Rolex to verify the Model and Serial # for insurance purposes and everything checked out beautifully. I am extremely happy and will be watching their site when I purchase one for my husband for our 45th anniversary. I can not say enough about how easy this transaction was and never felt the slightest hesitation that I would not get exactly what I had ordered and read online about this particular Rolex and Swiss Watch Expo
Great selection of watches. Everyone is happy to help. Found what I need at a very good price. Couldn't be happier. The bracelet was adjusted within short time. Excellent and easy communication in person, by phone and by email. Will go back again.
Where do i begin? I’ve been shopping for a pre-owned Rolex for months now. The watches i’d come across in my home state where overpriced and in very bad conditions. I came across SWE because i travel to ATL often. I decided to give them a try, i went to the store, but they were only doing appointments only. I then called to make one before my trip was over and i had the pleasure of working with Creed. He was able to get me in under 15 minutes! When he brought out the watch the condition was pristine, it looked brand spanking new! I was immediately sold and made the purchase. I left out a very happy customer. Creed was an amazing sales consultant. Believe the pictures you see online because the watches are in immaculate condition! Thank you again Creed and SWE! I will be back.
I had a fantastic experience purchasing a watch from SWE, I spoke with Mark on the phone about a couple watches and later that day I placed my order online. The watch arrived quickly and packaged very safely and looks even better in person. My local AD confirmed everything SWE had said about the watch and that it was in very good condition. SWE will be the first retailer I go to next time I'm in the market for a luxury watch, very happy.
I looked for quite so time for a reputable watch dealers. (Since I am disabled and don't get out much). I chose Swiss Watch Expo because in the 1.5 months of calling the business they were very knowledgeable and courteous. I pick my 4 favorite watches and they helped me whittle them down to one. I received me Rolex today and it's stunning! Thank you guys again! Best regards, Joseph
Worked w/Michael & he was most helpful throughout This is the second time I've purchased from SWE and I expect it won't be my last. The entire process went unbelievably smoothly, my purchase was delivered promptly and was exactly as I expected. Thanks!
Michael C worked with me through a trade-in and purchase process. He was very helpful and responsive to emails. Trade-In value was very competitive and the purchased watch was exactly how it was described. The entire transaction was very smooth and satisfactory. From the time I shipped out the trade-in watch to when I received the purchased watch was exactly one week. I would definitely purchase again from Swiss Watch Expo and specifically, request to work with Michael C. Highly recommended!!!
Swiss Watch Expo has been my go-to store for adding superb pre-owned watches. SWE ordering is very easy if your order on-line and by phone the customer service is exceptional. SWE has professionals who are extremely knowledgeable about watches. Being a repeat customer shows that SWE is the watch store for repeat customers. How many stores do you know that can do that?
The watch I ordered was exactly what I wanted and arrived in the exact condition that was advertised! I had a few questions so I called to ask and the associates there were extremely helpful. I loved the service so much that I convinced my brother to purchase a watch as well. I would highly recommend SWE!
This place is my new go-to for all luxury watches! Came in to buy a Rolex and Creed accommodated us just a few minutes close to closing! They took great COVID precautions and we felt extremely safe and secure during our shopping experience. Creed was also very honest when helping us shop for the perfect watch. I can't wait to show off my new Rolex! Will definitely be back for more goodies!
I was in the market for a pre-owned Rolex 16234 Datejust, and I found exactly what I was looking for at SwissWatchExpo. The sales team was quick to respond, and even accommodated my request to switch to a different watch, after I had ordered and paid for a different one. The watch arrived quickly, and was exactly as described. Thank you for the smooth purchasing process, and I love the new Rolex!
I could’ve purchased a Panerai from anyone but I wouldn’t go anywhere else but Swiss Watch Expo! My online purchase was so smooth and when I did need help deciding between 2 of them, the sales person was happy to put his hands on both watches and make sure I was getting what I wanted. A worry free purchase. I never doubt their watches are 100% authentic and tested and serviced properly, You can tell they are passionate about all aspects of the buying experience. My watch arrived quickly and safely and my husband was thrilled. Buying this watch had a lot of personal meaning to both of us. Something so important should be handled with great care and it was! Thank you to the entire SWE team💙
I have had a gold Rolex that I bought for my 50th birthday. I have worn it for many years and it was always a fine watch. I have had it serviced by Rolex. When I retired and moved to a small town, the gold Rolex was no longer a requirement in my life so I put it baCK IN THE ORIGINAL BOX THAT IT CAME IN AND PUT IT AWAY. Now over the years, gold has increased in price and the worth of my gold Rolex increased in value. I thought about selling it but never pursued the act. One morning, Swiss Watch Expo sent me an e mail asking if I had any high end watches I'd like to sell. The timing and opportunity was all I needed. I worked with a salesman by the name of Mike. He was courteous and helpful and I sold my watch to them for what I considered to be a fair price and I bought another Rolex a little more in keeping with my present living activities. I was most pleased with the service I received from SWE and I am most happy with my new Rolex.
I found the perfect Rolex and Michael was great through the entire buying process. We purchased next day delivery and it arrived earlier than anticipated. When my watch arrived, it was wrapped in 3 boxes and polished beautifully. Thank you for making my first Rolex experience perfect!
I ordered a used Rolex from this store and initially was leery about purchasing one online. It was very clear that the company takes the time to authenticate their watches and thoroughly clean them. The watch I selected is 20 years old and looks like it is brand new. The packaging was awesome and they took the time to add little details which made the purchase special. I will definitely be ordering from them again and would recommend them to anyone!
First time dealing with SwissWatchExpo and I have to say the experience was excellent. Product I purchased was better than what I anticipated, easy and fast process. Look forward to my next purchase.
Excellent selection and great quality. I was In the market for a good reliable quality watch and was not disappointed with my purchase.
The watch I purchased is exactly as listed. Excellent customer service, fast shipping and watch as promised.
My buying experience was wonderful!! The sales staff helped me get my order placed after the store had already closed. My watch was shipped on time and when it arrived it was exactly as described on the website. The additional documentation and watch case is a very nice addition they send with the watch. I would highly recommend Swiss Watch Expo to anyone looking to buy a luxury timepiece!!!!
I received tremendously helpful and timely assistance from Michael and Victoria at Swiss Watch Expo, while deciding which model to choose among several different Rolex watches. Michael talked with me over the phone about watches I currently have and trading them in or selling them, and Victoria took time out of her very busy day to model different watches I was choosing between and to text me photos of them on her wrist. They made relatively generous offers to trade or sell watches I currently own.The entire experience was great! Their purchase prices are very reasonable also, compared to some other sites, and they have a very wide selection to choose from! I would definitely not hesitate to work with them again on purchasing, selling or swapping watches.
I’ve purchased 4 Rolex watches from SWE. Each transaction has been equally “above standard service” in: *quality of initial research/info via web site *detailed/informed/educated customer service if ever questions *precise shipping time-line *product safely packaged *delivery of exact product per condition described 5 STARS ON EVERY LEVEL
I have to give SWE a five star review. They have an excellent, huge selection of quality pieces and the customer service is really impeccable. I was buying a watch as a gift for someone and received expert advice on sizing, which was spot on (he needed an extra link so that it would be just right and we received it in two days, with everything our jeweler needed to make the adjustment). Their services are secure, speedy and reliable. I will only be buying my watches my SWE from now on.
My Sales Representative was Michael. He was outstanding. The watch that I purchased lived up to my expectations 100%! My experience with Michael and Swiss Watch Expo was extraordinarily positive.
Terrific service! After I placed my order, they got in touch and double-checked my purchase with me. Very expedient mailing, and of course, an amazing watch that I am extremely pleased with.
Online purchase went extremely well! I worked with Michael with the the sale of some of my watches and purchased one from him. Excellent service and safe, fast, and secure shipping. Will definitely think of Swiss Watch Expo for additional watches!
The watch was an absolute blessing to receive. My husband absolutely loves it! Thank you!!!
Worked with Blake and had a great no-hassle experience. Was able to answer all questions quickly and was very knowledgeable. Will definitely work with again! Thank you
All the people I talked to on the phone and emailed with were very professional, helpful, and transparent. It can be nervewracking making a large purchase over the internet but the care everyone took made me feel comfortable. The watch was in pristine condition and exactly as advertised! Very happy and will buy again from SWE.
All the people I talked to on the phone and emailed with were very professional, helpful, and transparent. It can be nervewracking making a large purchase over the internet but the care everyone took made me feel comfortable. The watch was in pristine condition and exactly as advertised! Very happy and will buy again from SWE.
Had a great experience with Swiss Watch Expo. The watch I ordered was in perfect condition. The Sales person could not have been more helpful and nice. I literally received my watch within 24 hours of ordering it!!! It is a gift for my Husband and I can't wait for his Birthday to get her 8/26/20 so I can give it to him!!!! :)
Very pleased with my experience with SWE and the timepiece that I purchased from them. This was a watch that I had first seen about 10 years ago and recently became motivated to try and find it. The watch is no longer being made, and I was able to find it from SWE and secure it at a pretty reasonable price. The watch was also in excellent condition and it's hard to know it was even a used timepiece. Thanks again, and I appreciate the assistance I received from Nancy and Blake.
Ordered a Rolex Datejust from SWE on a Tuesday, watch was shipped on Wednesday and delivered on Thursday. Package arrived securely wrapped and watch was in excellent condition. Could not be more satisfied with the product nor the service, Michael and Blake were professional, courteous and very helpful. I will do business again with SWE and highly recommend them to anyone searching for a quality product reasonably priced.
I ordered a pre-owned Rolex Datejust 16200 in excellent condition and when I opened the package...it was in excellent condition! I was a little bit scared to order such an expensive item online but I'll be doing business again in the future. I had no problems and fast shipping.
The team was super knowledgeable, and answered all of my questions. As a first time buyer, I really valued that they spent the time explaining the differences between options I was considering, and that they followed up after receiving my watch to make sure everything was good. Highly recommend.
I had a 100% positive experience with Swiss Watch Expo. My biggest concern buying a watch without being able to see it in person was that I wouldn’t get what was described. That’s absolutely not a problem with this company. I called and chatted with a salesman (I’m sorry that I don’t recall his name, because he was great). He was very patient and super knowledgeable. He understood exactly what I wanted, and we discussed to pros a cons of two options. I ended up going with his recommendation, which was entirely based on what I told him I was looking for. The watch arrived as scheduled and the condition was exactly as described. While the description referred to the watch as “mint condition”, I kind of questioned how that’s possible for a nearly 20 year old Rolex. Well, it is MINT. I wouldn’t hesitate to buy here again.
I recently bought a Rolex Oyster Perpetual Date and couldn't be happier with the watch. My sales consultant, Blake, was very attentive and helpful every step of the way. The watch looks even better in person.
Excellent service! A person picks up to help instantly. Hard working staff that have an extensive collection of watches. Thoroughly impressed!
I was very pleased with my watch purchase from SwissWatchExpo. The entire experience was professional from beginning to end. I had been searching for a particular five-digit reference for several months on other sites and was happy to find it on the website. The condition of the watch matched the pictures, was accurately described and arrived promptly across country. The price was competitive. I will certainly consider SwissWatchExpo for future purchases.
Dealt with M Cash. He was very responsive and very helpful with a small issue we had. Solved the problem immediately. Watch is beautiful Would definitely recommend them to others and would use them again. Selection is outstanding
Excellent prices and super fast shipping. My watch arrived 2 days after I purchased online. The watch looked brand new and the time and date was already set. I definitely would recommend Swiss Watch Expo to anyone looking for a great deal on a premium watch.
I’ve purchased four watches from Swiss Watch Expo and they have all been better than described. Rolex Submariner, Omega Sea Master, Breitling Chronomat and another Rolex ladies watch. They are so easy to deal with and shipping is fast, I’ll always be a customer and can’t wait to stop into the store sometime when in Atlanta. Thank you so much.
I bougth a Omega Seamaster from Swiss Watch Expo on the 21st of July. Three days later I could put the watch on my wrist home in Norway. The watch was as described by Blake at SWE - in mint condition. It was a very honest and good description of the watch and we had a very good communication. Thanks to Blake and SWE for the purchase. Best Regards, Haavard
Michael Cash pulled my watch, and personally inspected it before I purchased online. The watch arrived promptly and was in pristine condition. This was a great experience.
If you are in the market for a high line watch you have got to use SWE. Michael Cash helped me with my purchase and he was outstanding. He was eager to help and was a wealth of knowledge. I recently attempted to do business with one of their competitors and that was a big mistake. When SWE describes one as Excellent they really mean it and the customer service is unparalleled. Trust me, I shopped everywhere and these guys are great. Thanks Michael for everything.
This was the first time buying a used Swiss watch online. It took months of looking at reviews of different sites. I was looking for a particular IWC and they had it. I spoke to Blake Dill at the store and couldn’t have been more impressed by his professionalism. I made the purchase. I received the watch a couple days later and the watch was exactly as described.
This was the first time buying a used Swiss watch online. It took months of looking at reviews of different sites. I was looking for a particular IWC and they had it. I spoke to Blake Dill at the store and couldn’t have been more impressed by his professionalism. I made the purchase. I received the watch a couple days later and the watch was exactly as described.
Bought a Breitling SuperOcean 46. Excellent photos of "my" watch on their website, quick responses to my questions (definitely suggest to use Wire transfer for additional discount), quick shipment, watch is in mint condition as stated. Excellent experience overall.
I wanted a gold Omega watch for fathers day. It came lighting fast and in perfect condition.
Simply the best customer service , what you would expect in this category. I loved working with everyone at Swiss Watch Expo I look forward to again in the future thank you again Todd
Although I'm a long-time collector of vintage Rolex watches, I only just recently purchased my first vintage Rolex from SwissWatchExpo. As such, I genuinely found that SWE was extremely honest, knowledgeable and professional. I'd like to particularly commend Creed and Blake, who were superb. I would definitely recommend SWE, to either the serious collector, or the casual watch wearer.
I have waited my whole life to buy an Omega watch. I was impressed with SwissWatchExpo's selection and ordered a watch that was listed as in excellent condition. What I got was a watch that should have been characterized as pristine. It looks practically brand new and is absolutely stunning. I simply could not be happier with my purchase and I will no doubt be a return customer.
I had exceptional experience with SwissWatchExpo. I would like to express my special appreciation to Victoria and Michael for helping me to buy the watch of my dream. I am very impressed by their professionalism and By the outstanding customer service of the company. I would recommend SWE to my friends and family without any reservation.
I got a Daytona from SWE and every associate I talked to during the selection process was very helpful, attentive, knowledgeable and quick in answering any question I had. They shipped the watch super quickly and it got to my home safely and well packed. The product was exactly as described and in great condition. The certification that came with the watch contained a small typo on my name and they promptly mailed a new one with the correct name. Good job guys!
The experience was Five Stars from the initial call to shipping. The watch was in immaculate shape, far more than I expected. Will shop again and recommend to friends.
The most hassle free, simplified process to purchase a fine time piece. Any questions or concerns are immediately resolved and put to ease by their wonderful staff.
Bought my first Rolex DJ 36mm today from SWE & my watch exceeded my expectations. Everything is 100% authentic & every watch is in very good condition, looks brand new & never worn when you receive it. thankx SWE!
I was shopping around for a Rolex timepiece for myself as an early birthday present. And I am glad I found SwissWatchExpo. I stumbled upon a beautiful Rolex Datejust 18k YG with an enticing Jubilee bracelet and I knew that was the one for me, especially the awesome price they offered in comparison to other authorized dealer sites. Will come back to them again for another timepiece, wether it is another Rolex or not.
I always wanted a Rolex watch but was leery of counterfeits being offered online. I googled SwissWatchExpo and read glaring reviews about selection, customer service and authenticity. I contacted a sales associate of SWE named Mike who personally answered every question I had regarding 3 Rolex watches I was interested in purchasing. I made a purchase and received a Genuine Rolex to include authenticity papers within a few days. The watch is amazing and something I will always cherish. Thank you SWE for making it happen. Smooth process during the entire transaction. I will definitely buy another luxurious watch from SWE.
Ordered an Omega Seamaster from SWE in mint condition. Watch actually could have been characterized as being in pristine condition. An absolutely beautiful timepiece. Also experienced friendly and A1 level service from SWE Consultant Mr. Michael Cash. It has been an overall excellent purchasing experience and enthusiastically encourage/recommend anyone to seriously consider purchasing their fine jewelry form SWE.
Excellent service. I was even more presently surprised that my 1998 Rolex advertised as in excellent condition showed up in near mint condition.
I have never purchased any type of jewelry directly from an online platform. Instead, I usually work directly with my jeweler in NYC that I have known for over 15 years. I've had my eye on one ladies Cartier watch, in particular, for over 10 years. After surfing nearly *all* of the pages on the Internet during the 1st 1.5 mos of the virus lockdown, I Googled the watch and found a few different listings across a few sites. Swiss Watch Expo offered the best deal overall, including payment options, limited warranty, a formal appraisal, receipt, box, direct shipping and return guarantee. I found the entire team to be helpful and very responsive to emails. In the future, I'll definitely start my search for watches with Swiss Watch Expo.
I was looking for a Cartier watch for my daughter's college graduation gift. I hadn't really shopped for it before the quarantine so I felt very overwhelmed. I came across Swiss Watch Expo via a Google search. I found the watch I wanted in their inventory but had a lot of questions, so I called. To be honest, I didn't expect to get anybody on the phone but to my very pleasant surprise, I did. I was connected with Creed and he was amazing. Informative, patient and helpful. He answered all my questions and helped me settle on a watch and then walked me through the purchase. Blake then corresponded with me until the watch was shipped. I received the watch and it was exactly what Creed said it would be. I gave it to my daughter today and to say she was thrilled is an understatement. Making a large purchase on-line was a little stressful, but everybody at Swiss Watch Expo made it easy. I would highly recommend them and will definitely be a return customer. Thank you to Creed and Blake - job well done.
Everyone I dealt with was very knowledgeable and professional. They were able to answer all my questions concerning the watch I was interested in and made my purchase smooth and seamless. I would definitely recommend doing business with Swiss Watch Expo!
After a long search process we placed an order for a Rolex watch for my wife. Within minutes, I was contacted by an Agent of SwissWatchExpo who gave us some very informative tips and helpful tips. We received the watch a few days later and it is exactly as expected, immaculate. Great service and great products.
Highly recommend Swiss Watch Expo! I was in the market to purchase my first Rolex and decided to go the pre-owned route for the cost savings. Like most people I was weary of spending thousands of dollars online. However, I did EXTENSIVE research on the most reputable sites, and found that Swiss Watch Expo's name kept popping up. They had a number of Rolex watches available in the style I was looking for. I decided on a 26mm two toned datejust that came with original box (no papers). I emailed them all my questions and Michael, who was an awesome associate by the way, emailed me back in a timely manner saying to give him a call so we could talk through everything. I called and he patiently answered my questions and put my mind at ease. I purchased my watch shortly after I got off the phone and got the shipping confirmation a couple hours later. My watch arrived within 2 business days and was EXACTLY like described and pictured. If you're having second thoughts about purchasing from them- DON'T! You'll get amazing customer service and a quality watch.
Wonderful experience working with Swiss Watch Expo!!! I recently purchased a Rolex from them after having a horrible experience with a Brooklyn based watch vendor and couldn't be more pleased. They have the most transparent and best website (IMO) on the internet. It is rare to receive a product these days off the internet and have it exceed your expectations. I was so pleased, I bought another Rolex from them a couple weeks later. Thank you Blake for your wonderful service and advise!!!
I had been looking for a specific watch, an IWC limited edition item, and found that SWE had one. I contacted the company late on a Friday afternoon, and Creek took all the time I needed to discuss the watch and its condition. He was courteous and very helpful. I continued to explore the item, both by phone and email for several days, and then decided to make the purchase. Creek did everything I could ask for, and the transaction turned out to be a seamless one. I will not hesitate to return to the SWE site to see what matches they have for sale. I highly recommend this company.
I called SWE and originally spoke to Creed re: a watch I wanted to purchase. (Omega Speedmaster) He gave me great advice and ultimately I made a purchase. It arrived and was just as beautiful as the advertisement photo but unfortunately the day, date and month were just too small to read so I called and returned it. Their return policy is fabulous and with absolutely no problems re: the return. After some discussion , Creed suggested a few different Omega's and I made another purchase. The Seamaster arrived today and it's absolutely beautiful . This company posts conditions of their pre-owned wrist watches and their rating is spot on.
Matt was extremely helpful when I called with questions about a couple listings on the site. He was extremely knowledgeable, helpful, and friendly and I love my new watch. I will definitely continue to give them my business.
Excellent customer service, went over shipping in detail to make sure I had high confidence. My watch arrived in pristine shape and well-packed. Their inventory of high-quality timepieces is second to none. As a customer you get the clear sense that their reputation is of the highest importance to them and they work hard to maintain it.
I purchased a Rolex watch for my husband for our 45th wedding anniversary. I was totally confused, as there were so many to choose from. I reached out to the staff there, and Michael and Matthew were very helpful in finding a wonderful watch, in my price range, for my husband. He was so shocked when he opened it up, as he always wanted a Rolex watch. The watch looks like a brand new one, even though it is not.
SWE is a GREAT company! Just recently received my third watch from these guys. Have ordered from them for the last 6 years. They always stand behind what they represent including their products and very fair pricing. I've referred other friends and will gladly continue to do so.
I truly had a great experience in completing my purchase with Swiss Watch Expo. Everything was exactly as explained. The condition of the watch was "mint" and I could not be happier with my purchase. I was able to ask any and all questions and with no hesitation Matt had an answer to all of them. Matt was very helpful and always available. The package arrives in a well wrapped box and although I experienced a delay by one day it was not at the fault of Swiss Watch Expo. In fact, they were helpful in providing tracking information details when ever I called. I look forward to doing business with them again. I can not wait to make my next purchase.
Perfect service and responsiveness. Receive a beautiful piece at fair price and couldn’t have been happier with the end result.
I have to say I hardly ever post reviews. However, I am so SO happy with my purchase and the excellent service from Swiss Watch Expo that I have to! I bought a Rolex as a gift for my husband for his 50th birthday. I have to say I was nervous spending that much money online and was hoping the quality was everything it said on the website. It was EVEN BETTER THAN EXPECTED!!!! The quality of the watch is amazing!!! My husband cant stop looking at i . It is seriously beautiful and even better than the pictures! And the service i received was 2nd to none!! Each time i had a question i got a personal call within minutes! I would highly recommend and use again!!! I wish i could give more than 5 stars!!!
First purchase was a breeze. The team was very helpful and the shipping was perfect. Hubby loves his watch! Rolex has been on his bucket list. I said he deserves to be treated. We will definitely go back and recommend your company in the future.
I have to say I hardly ever post reviews. However, I am so SO happy with my purchase and the excellent service from Swiss Watch Expo that I have to! I bought a Rolex as a gift for my husband for his 50th birthday. I have to say I was nervous spending that much money online and was hoping the quality was everything it said on the website. It was EVEN BETTER THAN EXPECTED!!!! The quality of the watch is amazing!!! My husband cant stop looking at i . It is seriously beautiful and even better than the pictures! And the service i received was 2nd to none!! Each time i had a question i got a personal call within minutes! I would highly recommend and use again!!! I wish i could give more than 5 stars!!!
First purchase was a breeze. The team was very helpful and the shipping was perfect. Hubby loves his watch! Rolex has been on his bucket list. I said he deserves to be treated. We will definitely go back and recommend your company in the future
My husband has been looking for a Rolex for me for a while and we dealt with Creed. He was wonderful and answered all of our questions and always got back to us promptly. He made us feel assured that the watch was in great condition and when I got it I was so pleased with it. It looked like new. Creed will be my go to for any watch purchases in the future. Anyone ordering from Swiss Watch Expo should be completely at ease and know that you are getting the best pre-owned watch available. They are legit!!!
Great selection. Accurate photos and descriptions on website. When I called to get more information the representative was helpful and knowledgable. Watch arrived well packed and when promised. Watch is as described and so far runs well.
I've been wanting to purchase a pre-owned Rolex for some time, and I knew the specifications I was looking for. I would see some local to me, but they were always above a price I would consider paying for a pre-owned Rolex. During this pandemic, I started another search and found Swiss Watch Expo. Within about 10 minutes, I had found the exact watch for less than I'd seen anywhere else. Within an hour, I had initiated the wire transfer. The staff at the store was extremely helpful and kept in touch every step of the way. I ordered the watch on Saturday, and today, Thursday, it's on my wrist. The pictures on the website looked great, but because this particular Rolex is about 30 years old, I was expecting some wear. Imagine my surprise to find a 30 year old watch in immaculate condition!!! They even had the date set on it!
Highly recommended! I purchased my first luxury watch, an Omega, from SWE and it was a phenomenal, and FAST experience. I also worked with several employees over the phone and email and everyone was great to work with. Thanks SWE!
I was skeptical about buying a Rolex on-line. I carefully read several sites' policies. Swiss Watch Expo had generous return policies, responded to my emails very quickly, and had a great selection. I purchased the watch, and my girlfriend (former high end watch salesperson) declared it perfect. I would definitely recommend Swiss Watch Expo. It's nice to find a reputable, trustworthy and honest on-line company. Ken P.
I really say that I am 100% satisfied but I will say that now about SwissWatch. Every detail of my purchase has been handled extremely well. I love my New Rolex President. It is beautiful and looks just like new!! Really!!! Thank you for your excellent service and attention to detail.
This is the third watch purchased from Swiss Watch Expo . Mike and Matt are the best !!
Purchased an Omega on a Tuesday night and my watch was delivered on a Friday. Came as described with receipt, certificate of authenticity, thank you card, SWE bag, SWE case and SWE cloth. Highly recommended!
We ordered a Rolex watch from SWE and could not be more pleased with the outcome. The quality of the watch was as advertised (excellent condition) and our sales rep (Michael Cash) went above and beyond in helping us walk through the purchase - he was simply outstanding!
I’m a repeat customer. I’m thrilled with the piece I got, thrilled with that process, delivery and the product that arrived! Will be happy to buy from you again!
Mike Cash is amazing! He walked me through the process of purchasing a timepiece from his team; he wasn't about "selling" me, he wanted me to be informed and happy with the purchase. I plan on buying a perviously owned Rolex in a month or so and I will only buy from Swiss Watch Expo because of Mike's professionalism. #greatservice
Very Please with my purchase! Staff is extremely knowledgeable and courteous! Purchase was easy and shipped out immediately. I actually ordered my watch on Monday, and wore on Wednesday. I’m anticipating my next purchase all ready ! Total thumbs up!!!!!
I bought my first Rolex here and I won’t take the watch off unless I’m showering. The person that helped me was warm, friendly, and extremely helpful. I have already recommended this company to many of my friends.
It was my first experience purchasing an Omega timepiece and Jim at Swiss Watch Expo was fantastic. He was incredibly accommodating (even late on a Friday afternoon!) and helped me get the perfect watch- Seamaster Professional. I was extremely impressed with the professionalism of the staff, the showroom, and the services and repairs shop. I am already planning my next purchase through them. Thoroughly recommended, excellent establishment.
Fantastic service! Matthew was extremely helpful with questions I had about the Omega Seamaster I purchased. Watch came very well packaged and in the condition as advertised. Would use SWE again in the future.
Just bought an explorer II from SwissWatchExpo. Erik helped me out and was very knowledgeable. I would recommend to anyone looking for a great watch and smooth experience.
Great product, better then I was expecting. Most importantly the customer service is great. After placing the order I had a question, so O called them they helped me with whatever questions I had right there on the spot. Will definitely shop here again and will Highly recommend.
SwissWatchExpo helped us find and order a very special watch from my hubby for our 40th wedding anniversary. The watch was shipped and delivered as promised and included gift packaging. Eric and his team were most gracious in our entire experience shopping with them.
My purchase was exactly as advertised. I worked with Matt he was excellent. The Rolex I purchased exceeded my expectations, it was better than the pictures. Excellent company to do business with.
I’ve been looking for quite a while for a Rolex Submariner , I can across Swiss Watch Expo’s website. Well of course I was skeptical about buying a pre owned watch on the internet but after speaking with Erik from SWE I was well assured that their watches were authentic and well inspected by their jewelers. So I did a lot of research on this company and even went to the Better Business Bureau’s website and there are zero complaints about them. I also looked up other websites on BBB’s website and found a ton of compliments. Then I read all the reviews and of course there are some complaints but also make sure you read the company’s rebuttals and then they start making sense Many people don’t read all the companies policies and then complain when they don’t get their way. Well I then talked to Erik and purchased a 10k Rolex , he sent me pictures of the watches on his wrist and we went over all their policies and return rules. The next day I received the watch and I was amazed, it looked nicer that in the pics. I couldn’t be happier. He is a very professional watch expert. And made me feel very comfortable making my purchase. I can’t speak for everyone, but I’m a very happy customer and intend on buying my future watches from Erik @ SwissWatchExpo !
Purchased the watch I wanted, delivered in 2 days, as promised. It was packed very neatly and safely (triple boxed); watch is beautiful as per the descriptions and pictures on the website. I purchased another one yesterday, look forward to receiving it!!! Will recommend SWE to my friends and definitely will purchase again in the future!!
Swiss Watch Expo had a wide assortment of high end watches at reasonable prices. Their website was easy to use and had several different payment methods to choose from when purchasing with them. I highly recommend doing business with Swiss Watch Expo and I plan on using them again in the future.
The best dealer you can buy from them. I bought two Rolex watches and they are perfect .They take good care of the watches and have a very good communication with customers.
Great price, quality, experience. First time luxury watch purchase and everything exceeded my expectations. Order processed in a timely manner and flawless start to finish. Will be back.
These guys are awesome! The quality of their watches are top notch. I called them before I made a purchase and the gentleman was super knowledgeable and gave me the confidence to complete my purchase. Everything was perfect. I love my Rolex!
I had been in search of a mint condition, long discontinued Omega Seamaster Aqua Terra 150M (231.10.42.21.03.001) for quite sometime. As luck would have it the SwissWatchExpo ended up with one! The watch was truly “mint” as described and shipping was lightening fast! I will definitely purchase another Omega from them in the future! Thank you once again!
Arrived without an appointment (required but I missed that one the website) and was treated very professionally. Walked out 45 min later with a beautiful new piece to my collection. Didn’t try to up sale me nor push me into something beyond my liking. Well done SWE
Like many other people, I, too, was hesitant to purchase a luxury watch online. After reading the extensive information on the website about their company, employees (including pictures!), and history, plus the fact that they're not just an online presence, I felt comfortable enough to go through with the purchase. I dealt exclusively with Creed, who asked why I was interested in a particular model. That enquiry generated an educational session concerning the Rolex Explorer II 16570. Creed helped me to confirm that I'd made the right decision and would be pleased with my choice. He was right! The watch is beautiful and in the stated condition. It is a "full set," including original boxes, booklets, warranty card, and hang tag. SwissWatchExpo seems to be sincere in their mission to provide a positive experience. If you find the watch you want, call them, talk about it, and don't hesitate to buy it!
Excellent customer service. Every time I had a question, there was someone there ready to assist. Purchase was simple and delivery quick.
I was completely happy with my experience of buying my Cartier Panthere from this company. Over the course of a few weeks I spoke to three of their employees, all of whom were courteous and helpful. My watch is exactly how they represented it—perfect.
I purchased my Rolex day date from swiss and my experience was nothing less than perfect. I would purchase from them again without hesitation, as well as reccomend to all my family and friends.
Ordered a Heuer Monaco from them and they shipped it immediately. Watch is perfect and they assisted me with expedited shipping to Canada. Highly recommended
Seamless transaction. Very good selection of premium watches. I needed 2 additional links for my Rolex, which they found for me. Thank you for the great service.
I love, love my watch. It's even more beautiful and perfect than in the pictures! It's in perfect condition, and it's 24 years old! Erik and Matthew were so helpful and incredibly responsive to all of my questions, and in helping to get my watch sent to me on time so that I could enjoy it on my trip! I would recommend Swiss Watch Expo to anyone looking for a watch.
Jim and Matt were efficient and knowledgeable. Transaction went off without a hitch. I will buy from Swiss Watch Expo again.
Great experience buying a watch for my son (college graduation gift). Was looking at a specific Omega SeaMaster and was directed to an even better watch in stock. Arrived as excepted and looks/works great - son was thrilled!
The communication between SwissWatchExpo and me, as customer, was second to none. They were professional on the phone and via email, for that matter. Taking the time to discuss your purchase, the process of actually purchasing it, and staying with you through delivery goes a long way in the online luxury watch market. I would highly recommend SwissWatchExpo for your watch needs; if I ever choose to invest again in a pre-owned timepiece, SWE will be the first place I browse. Thanks again for a smooth and legitimate process and product.
This is the second watch I purchased and the transaction was seamless and the quality of the watches were as advertised. I would definitely recommend them if you are considering making a purchase of I high watch.
Everyone is very knowledgeable and I just got a feeling I was “safe”. There are so many scammers out there. I told them I would be taking the Rolex to my jeweler of many years to make sure it was authentic. My jeweler said it was in “mint” condition. You just can’t go wrong with this company. I’ve been wanting this piece for years but wasn’t going to pay 5 figures. I’m so, so happy and LOVE this! Thank you, SwissWatchExpo! I’m telling all my friends about you!
Great service. Fast response to any questions. Watch was exactly as described and shown in the pictures. Shipping was super fast. Highly recommend!
This is the third Rolex watch I’ve purchased from SWE. Always as advertised, great customer service. Accurate descriptions, no bait & switch!! Timely delivery. Highly recommend SWE
I recently purchased my very first Rolex from SWE. I had been researching and looking for my first Rolex watch for several years. I reached out to SWE and was put in touch with Jim who was excellent. He sent me photos of a couple of watches I was looking at and had a lady in the store put them on so I could compare sizing on her arm and also see them in pictures other than what was displayed on their page. He was not pushy and gave me some really good honest advice, which I really appreciated. I honestly felt like he wanted me to be happy with my purchase and wasn't just trying to sell me jus any watch. I ended up finding the perfect watch for me, when It arrived it looked better than the pictures showed, it looked brand new and was in excellent condition. I have recommended several of my friends to SWE. Even though I live in California and have options closer to home I will always go back to SWE. I found The whole process to be very easy and professional and I will continue to go back to SWE. Thank you again to SWE and Jim, I love my Rolex and I couldn't be happier.
I recently purchased an Omega Planet Ocean watch with the box and all of the papers. The listing said the watch was in mint condition and it actually was. It looked like it had only been worn a few times. Both sales people were very helpful and I am pleased with the purchase and the prompt delivery. Keep up the good work.
Great experience. I visited the store in Atlanta after viewing their extensive selection on-line and the service and expertise was exceptional. I am very much enjoying my Patek.
Ok this place is T H E BOMB!!! I LOVE my Breitling SuperOcean!! The service was on point...the quality was amazingly true to what they stated and the delivery was super quick!!! I will be doing business with them again!! I am also going to add a Bell and Ross and a Rolex in the future and see no reason why I wouldn’t buy from this company!
I bought a Rolex on SWE yesterday and it arrived today. The rep I talked to on the phone was really helpful and knowledgeable about Rolex’s. I was about to buy a brand new datejust for $7850 plus tax new at a Rolex dealer. I found SWE and got the same exact watch slightly preowned for $6000 tax and shipping included. The used watch arrived today in the box and looks brand new. Thanks SWE for providing me great service and saving me money. I will be back for a watch for my wife.
SwissWatchExpo were phenomenal. Erik Plumb was fantastic and fast at answering my questions and went above anything I expected when purchasing a Rolex for my son whose in the military and graduation from A School in June. Got it in less than 3 days. Thanks guys. You guys are amazing. Looking into another Rolex and of course, SwissWatch Expo is my go to store. Yvette
The team at Swiss Watch Expo is attentive and very responsive. The merchandise was better than advertised and arrived in pristine condition...more than likely I'll be a repeat customer. Great experience!
The staff & sales representative was very courteous & helpful. The watch was very nice with all documentation in place & as advertised
Could not have had a better experience dealing with my Sales Consultant (Eric). I would recommend 100% to everyone. My next watch will definitely be with Swiss watch expo.
New Omega I've been looking for is better than advertised. So far I'm thrilled with my purchase. Good price, quick delivery, great condition. I'd buy again.
My watch was exactly as described and the photographs were what really set SWE apart. Shipping was prompt and my watch was well packaged and arrived in perfect condition. I could not have asked for a better experience.
Extremely knowledgeable and very, very helpful throughout the entire purchase process. I was considering 3 different on-line companies that specialize in pre-owned Rolex watches. All 3 had decent looking inventory. And the prices were more or less within a few %'s of each other. But after speaking to each of them at least 2-3 times about various watches I was interested in, I absolutely felt SwissWatchExpo was the most forthcoming, and detail-providing one, and I most definitely felt they cared about what I was doing. I would strongly recommend them, and I would most certainly purchase from them again.
Fantastic to buy from. They have a great selection and excellent customer service. I even got a phone call to help me through technical difficulties I was having while shopping online. Definitely above and beyond.
Jim was awesome to work with and patiently helped me pick out my dream watch. I would definitely get in touch with him next time I’m looking to buy a watch, overall great customer service experience!
My experience with Swiss Watch Expo was nothing but PERFECT from start to finish! Mathew took my original call, answered all my questions with professionalism, then facilitated a quick & painless PayPal transaction that saved me an additional $100!! All in less than 20 minutes! Two days later a FLAWLESS Navitimer arrived at my home. The box was triple wrapped for security, contained ALL the original Breitling packaging, and even contained a current, certified appraisal of the watch for my records. Buy with confidence from SWE. These guys are experts in their craft!
SWE made my watch buying experience a pleasure. Everyone I had contact with there, especially Eric, was helpful in lining up my vintage Rolex purchase. Would highly recommend!
Excellent. Ordered on Sunday arrived on Wednesday. Triple boxed for safe shipping. Even included a case and cleaning cloth. Very polite and professional on the phone. Would not hesitate to buy again.
Excellent in-store customer service and purchase experience. I had searched the website for the watches that I was interested in, and used the in-store experience to make the final decision and purchase. SwissWatchExpo is the only choice for my future watch purchases.
Everything went exactly as promised and when I called with a minor question, I was met with a really helpful, knowledgable human being! Most importantly, the watch (a ladies' Cartier) was, if possible, better than depicted.
When they say mint, they mean mint. My watch arrived looking brand new like it had never been worn!
I was going through Atlanta so I decided to stop at their store location rather than buy online. I had been viewing the website for nearly a year and was impressed by the number of watches they had for sale. At first I was suspicious because they listed so many I thought perhaps they were an online broker rather than actually having the watches onsite. When I walked in the front door of the store I was stunned and pleasantly surprised! I have never seen so many high end pieces at one place to select from. With the help of salesman Jim Koonts I purchased two used rolex watches. Both my wife and I are extremely pleased with them and defintely will buy again in the future. I highly recommend you stop in to see the inventory.
I came to buy from Swiss Watch Expo by coincidence. I had been price shopping a watch for months and a nearby competitor got one in for $600 less than SWE had an identical one for. Hoping to get Swiss Watch to beat the price I called and spoke to Matt, but much to my dismay he advised me that they would not price match or beat the price, but I should still come by and look at his watch before I made my purchase. Since I was already driving 4 hours to get the watch I figured I would waste the time and go by SWE on the way since it was only 2 miles away from where I was going to buy a watch. After meeting with Matt and looking at the watch, I was extremely impressed with the watch, Matt and SWE, but $600 is a lot extra to spend just because the seller is better. So I went to where I intended to buy the watch. The watch I intended to purchase was just slightly not as nice SWE, but nothing about the business instilled the confidence in me that SWE did. Even though the watch still had 2 years of factory warranty, it was worth it to pay SWE the extra $600 based on their professionalism and attitude, the quality of not only this specific watch but the quality of everything they do, and the assurances and guarantees they are willing to put behind their watches. Never in a million years did I think SWE could convince me that it was worth an extra $600 to buy essentially the same watch from them, but they proved me wrong. Thank you to Matt and the SWE team for providing me with 100% confidence that I know own a perfect watch and complete confidence that if something was to go wrong down the road that I have an exceptional team on hand ready and willing to do things the right way to fix it.
I worked with Erik. He was extremely communicative and helpful. 10/10 would buy from here again.
5.0 star rating 3/25/2019 Excellent in-store customer service and purchase experience. I had searched the website for the watches that I was interested in, and used the in-store experience to make the final decision and purchase. SwissWatchExpo is the only choice for my future watch purchases.
We bought a watch for our daughter, and I couldn't have been more pleased with both the watch and the customer service! The selection of watches is amazing, and Erik was able to help us find the perfect one! He was extremely knowledgeable and helpful and patient. He earned our confidence right away. The follow-up after we purchased the watch has been wonderful. I would highly recommend this company.
Smooth online shopping experience! Always a concern when buying expensive products online. Friendly staff, quick turn around, product exactly as described. Could not be happier. Would purchase again.
Erik was so helpful when it came to purchasing my first Rolex! Love the shop, love the customer service, love the fast shipping!
Jim has done it again!! Superb customer service as always. I will continue to purchase watch's for my collection only from Swiss Watch Expo!!!
I can't say enough great things about SWE. The watch I purchased came promptly and EXACTLY the way I imagined it! The watch was exactly as it was featured on the website. I love SWE and will be buying another watch from them as soon as I pay off this one off. Plus Afffirm was awesome and easy to use. I recommend everyone to SWE, they are LEGIT!! Thanks Guys!!
After determining the ladies Rolex style I wanted and price range, Creed recommender two watches. The 20 year old watch I selected was like new! I certainly would shop at SWE again and recommend talking to Creed or one of the other knowledgeable staff!
I’ve purchased a couple of luxury watches from swisswatchexpo and have never been disappointed. Watches are beautiful! Would get another one for sure!
I am a returning customer and have worked with Jim in the past and most recently Erik. Both were receptive, knowledgeable and most importantly patient. I recently learned this is a family operated business and it shows. There is a true vested interest. A pleasure.
Awesome company to do business with! Extremely Courteous and responsive to your questions! Great prices and lightning quick shipping! Not to mention the Rolex is Beautiful!
Great Service! Jim and Ernesto were both great to work with. Very knowledgeable and helpful l. My watch is beautiful and will be treasured. Thank you and best regards, Michael
Great Service! Jim and Ernesto were both great to work with. Very knowledgeable and helpful l. My watch is beautiful and will be treasured. Thank you and best regards, Michael
The customer service is great, they really asnwered all my questions, and they went all the way to made sure I got what I wanted it, Thank you so Much
I had the pleasure of speaking to Rob. Who helped me with my purchase back in OCTOBER, not only was Rob very helpful but he was personable as well...he guided me through the purchasing process all the while answering question after question, he put me so at ease, that I started rushing him to complete the process...my beautiful timepiece arrived within 2 business days and it was just as Awesome in person as it was online! The SWE folks are very easy to work with and are always poised and ready to help, I will be making another purchase soon, I just have to narrow my choices down to one!!! They are very honest about their product and what you see is what you get...no surprises!!! Thank you Rob and SWE, I am a happy customer...
They are very helpful, and knowledgeable. I bought a Rolex as a Christmas gift for my wife, then she insisted buying another Rolex for me, both from Swiss Watch expo. Both watches arrived on schedule (signature required), and well packed, and exactly as described on the website, “excellent condition”. We are both completely satisfied with the entire transaction.
I just purchased a men's Cartier panthere watch online from Swiss Watch Expo. A couple of years ago my sister bought a vintage Rolex from them and she was very pleased with both her shopping experience and the watch itself. The Rolex is running great. I also enjoyed my shopping experience with Creed, my salesperson, who was knowledgeable about the watch and also informative and friendly. The free and fast shipping worked out great and my watch arrived keeping perfect time. Based on my experience, I can recommend SWE to anyone looking for a first class watch.
I don't normally write reviews, but my experience was worth 5 stars. I originally purchased a watch online and received it within 2 days. After getting the watch, I realized it was a bit small and didn't match exactly what I was looking for. I contacted the store and they immediately got back to me on how to return the watch. I gave them another watch (new Rolex Datejust) that I wanted to purchase and they managed to exchange my watch, and ship the new one to me the same day. I again received it within 2 days and couldn't be happier. It's exactly hat I was looking for. I must have called Jim Koonts about 20 times in the 2 days and he answered every question I had politely and kept assuring me to call anytime. I will definitely be buying again!
Very pleased with my purchasing,and customer service experiance! A trustworthy place to buy pre-owned timepieces in excellent condition at a good honest price.
The entire experiece was 5 star. I spoke with a very kind informed salesman who took my watch out of the salecase and described it to me in precise detail. When I received the watch it was exactly as quoted, if not more spectacular. I enjoyed the experience, love my watch, and will use them again for future purchases. DMK
Erik and Jim are terrific to work with, and these guys really have fabulous prices on Rolex. I have enjoyed working with them and hope to continue to do so.
Swiss Watch Expo Jim Koonts and Ernesto Castillo were very helpful and made my purchase experience most satisfying! I am really very happy with my Breitling LE 1461 Watch. Thanks Guys! Strongly recommended to potential customers.
Just purchased a Rolex from SWE and impeccable service and Kindness from the whole team and Jim & Erik Process was super smooth, and I received the watch as promised the next morning. Watch condition was brand new as described with full set box + papers and original Rolex protections Thanks for a great professional business !!!
As a Horology enthusiast of many years my experience with SwissWatchExpo has been very good. It is great place to get an honest and fair purchasing experience. I recommend!
I purchased a unworn Rolex Cellini Prince watch. I had some questions whether or not the watch had truly not been worn. I also had a question about what kind of time accuracy the watch was currently keeping. I called SwissWatchExpo and spoke to Jim Who is a very knowledgeable and was able to answer most of my questions. He also answered all of my other questions, and he even had their chief watchmaker examine the watch. He sent me an email summarizing their findings. The watch arrived exactly as it was described. SwissWatchExpo certainly earned my trust, and it was a pleasure to do business with them. I would without hesitation purchase from them again.
Great selection of watches and the people are super helpful. Jim Koonts was knowledgeable and professional. And no sales pressure like other places. All the watches are top quality. Highly recommended and we will do business with them again!
I purchased a Breitling through SWE that my fiance had seen two years ago on a vacation and regretted not buying at the time. Initially I was buying a watch with a 46mm face, and received a call from SWE telling me that unless my fiance was a huge guy that this watch might be overpowering on his arm. He was exactly right - I purchased the 42mm and we could not be happier with the lovely watch and the fantastic service from SWE. It appraised for insurance higher than what we paid for it, and most importantly my fiance absolutely loves the watch.
I’ll never buy a watch from another business! I’ve had nothing but extremely helpful customer service from the beginning of a purchase, to the end, and even later with a trade in! Swiss Watch Expo has the best prices, selection, and payment options. I purchased a watch from them, found out I wanted to trade into a different one, and they helped make that possible. Thanks for going above and beyond to make sure your customers are satisfied; you have a customer for life with me!
Bought a diamond dial Rolex. After i recieved it i brought it to a Rolex dealer to check it. He confirmed that it was a 100% authentic down to the diamonds like promised from SWE. Customer service picks up quickly and are very friendly.
The sales team are very knowledgeable about the watches they sell and went out of their way to ensure I got a good deal on my purchase. My sales professional Jim was excellent and I would definitely work with him again.
This is a first rate company that I plan on using again when my wife decides she also wants a Rolex. They were very responsive to all of my requests for information or assistance. I recommend using them without hesitation as I plan to in the future. My vintage Rolex is beautiful beyond description and it keeps perfect time I will buy another watch from them as soon as I decide which one. The one I purchased is 40 years old but looks brand new. Everyone I dealt with was very professional via telephone and email, maillot, Jim and Eric.
Super helpful over multiple phone calls to select the right model and size watch. Easy transaction, overnight shipping. Man thanks to Jim.
The people I have dealt with at Swiss Watch have been very accommodating, and answer questions very quickly about any particular watch I have had questions about. I appreciate the fact they took time to call me with a follow up on a particular watch. Top notch all the way around.
My experience at Swiss Watch Expo was Safe and Secure. Making sure that buying a big purchase online can be safe to do so, so I called the customer service and right away someone answered the phone very professionally and explained to me promptly about the Watch. I ordered the Rolex Submariner Date year 2006-2007 online and received it fast, like the very next day. When I opened the Rolex box I was very impressed with that it looks in new Condition. Again I felt very safe and welcomed before and after this purchase. Highly Recommended.
Awesome experience buying a Rolex Datejust. The service and delivery were excellent. The watch itself was better than in the photos. Definitely recommend these folks.
Amazing experience with SwissWatchExpo, they provided me with great communications and answered all my questions before my purchase and the product arrived quickly. Love the watch!
This company is awesome! They’re customer service is superior and I would recommend this company to friends and family members.
Just wanted to thank the staff at SwissWatchExpo for the help I received for my recent purchase. I was trying to find a pre-owned Cartier Panther for quite some time when I came across their website. It was exactly what I was looking for, well priced and in excellent condition. Jim was my initial contact at SwissWatch but I was also given assistance by Erik and Ernesto. You can't go wrong with anyone of these gentlemen. Jim was extremely knowledgeable with the watch line and I know this since I myself use to work in watch sales many years ago. I'll admit, it seemed to be a purchase that was too good to be true, but I took the watch to my local Cartier boutique for assurance and they confirmed it was indeed a legitimate watch. I will absolutely be referring friends and family to this company for any pre-owned watch needs. I'm sure to be using them again soon in the near future for another purchase! Thank you!!
Made an online purchase - I received the item exactly as pictured and described. Shipping was fast and professional. SWE will be the first place I go to for similar future purchases.
I purchased my husband a Rolex for Christmas and he absolutely loves it! It was exactly as it was pictured and the staff was very friendly. Very good experience!
I went to see the Omega watch at Swiss Watch Expo Atlanta location. the watch looked exactly it was published. Jim handled my transaction, I received my watch as it was promised. I would recommend other to buy the watch from Swiss Watch.
Excellent, beautiful and a glowing new owner!!! Great Company to work with!
I’ve always wanted a brand new Rolex. Well...I got a circa 1999-2000 31mm Datejust that was in PERFECT condition instead. Great customer service. Great product. Great price. Thank you SwissWatchExpo!!! You gained a loyal and lifelong customer.
SwissWatchExpo did more than I could of hoped for. I bought a Rolex Day-Date 18K White Gold year 2005 from them. The watch I received looks brand NEW; not a mark or scratch on it. It is PERFECT, Plus they included the original Rolex box and the Green Certificate from Rolex when the watch was first sold; both of these look brand new. I will always remember them with a warm feeling in my heart. Bob Ahntholz.
I have purchased three watches from Swiss Watch Expo over the last two years. A Rolex GMT Master II, a 50th anniversary Submariner and recently an Omega Speedmaster Racing.Every watch has been beautiful, and exactly as represented. The buying experience with SWE is no less exceptional. The entire staff are friendly, attentive and knowledgeable. My recent experience with Erik and the Speedmaster has been no different. However, the only reason I have waited the long to give a review is that the bracelet on the Omega was too short. I called Erik and he told me he would get the two lengths I need shipped to me right away. When I didn't receive them after a week, I called him back. He said they are hard to find but they are trying. Two days later, he called me to reassure me they are still trying to get the lengths. Based on the great experiences have had with SWE, and the fact it is Christmas season, I do not mind being patient with their efforts. I sure would like to be able to wear that lovey watch, though.
Just got my awesome Rolex Air King received Quickly and the condition was just perfect also it came with original box and papers very satisfied. Would highly recommend Bbarton
I have been looking for a specific watch for a while and saw it at SwissWatchExpo. I was skeptical about buying a watch on-line so I called with questions. Ernesto answered all my questions about the watch and explained the process with no sales pressure. Before buying I had 1 more question and this time I spoke to Eric. He was also very informative and professional. I am totally satisfied with the beautiful watch and the service.
I recently purchased a Cartier from Victoria and Jim at Swiss Watch Expo. I scheduled an appointment in advance and told them the options I was interested in (based on the website). They had the watches ready for me when I came in and politely explained details behind the watches, giving me time to try them on as well. Impeccable customer service! The watch I purchased looked brand new. I wear it all the time and have received many wonderful compliments.
Sales reps were so patient and helpful. When I decided to make the purchase, it was quick and easy and we had it in our hands in 2 days!! Fantastic service!
I've very pleased with the Rolex I purchased from Swiss Watch Expo! The watch arrived and looked exactly as advertised....I'm already looking towards my next purchase from them!
My sales rep was very knowledgeable and approachable. Answered all my questions from the basic to the complex and reassured me about making a substantial purchase online. Absolutely first rate. My watch is beautiful.
Incredible nice, gentle, professional, trusty, reliable, decent people, Ernesto, Jim, Derek, all of them.., thanks so much for your help to find my Rolex at reasonable price...Gilbert from Miami
I recently bought a stainless Rolex Daytona Cosmograph white face from Swiss Watch Expo. I based my decision on the excellent reviews and the wide selection of inventory. I dealt with Matt over the phone and never viewed the time piece in person, took them at their word. The watch was very well detailed and Matt answered all my questions. I decided to use wire transfer form of payment to save the extra money. SWE had excellent communications during the whole transaction. The watch arrived and was exactly as described in pristine condition. Between the time I ordered the watch and its arrival my situation changed and I had to return the watch under the "no hassle" policy. Matt asked if he could have me select something else, or if anything was wrong with the unit: there was nothing wrong with it. After that he gave me the Return Authorization Number and I sent the watch back. A week later I received my full return. Excellent service; their word is good. I would highly recommend this luxury watch reseller.
One of the best! Great product variety, fantastic customer service, super-fast shipping. Highly recommended. Many thanks for great service!
Very positive experience. The watch came exactly as advertised. I spoke to a salesperson, Jim, who was very knowledgeable and helpful. He said he had been in the business for thirty years, and his passion and enthusiasm came through.
If you are looking for the perfect watch look no further than the experienced professionals at SWE. Jim, Erik and Victoria and the entire team are outstanding. I am in sales and have led many sales teams in my career. I have to say that the SWE sales team is the epitome of professionalism. They take a consultative approach with the customer and are well informed and provide direction as to what option best suites their customer’s needs, budget , etc. Thank you and I will be a returning customer.
Good price, watch was as advertised. I authenticated it once I received it and check out perfectly. Service was excellent.
Wow!!! These guys went above and beyond what was necessary to insure a new customer's happiness and satisfaction. Absolutely fantastic from start to finish? I think it is TIME for everyone to splurge a little and obtain a fine watch from this company! Enjoy it!!!!
This is the second "large" purchase my husband and I have made from SWE in the past 2 years. Although the prices are very reasonable, we are nevertheless reluctant to pay such a large sum over the internet for a sight-unseen purchase. However, each time we have been absolutely delighted! Each Rolex we have gotten cannot be distinguished from brand new. Staff is always friendly, helpful and straight-forward..... No hard-sell.... Fast delivery..... This is definitely a first-class operation with carefully described inventory.
The Rolex I bought was exactly as promised to me. Honesty and transparency with that velvet touch. I was scared buying a high dollar item off the internet from photos. It takes a lot of trust, and the guys at SwissWatchExpo came through like champions. My 2018 Rolex 126660-0001 is a beauty. Thank you Erik Plumb and everyone else involved with my purchase. Sincerely, Markus Wakefield,
I've very pleased with the Rolex I purchased from Swiss Watch Expo! The watch arrived and looked exactly as advertised....I'm already looking towards my next purchase from them!
I purchased an unworn Omega from SWE and the experience was great. Communication was very good as I had a lot of questions. They were patient with me and then when I purchased the watch was delivered within 2 days. I like the fact this is a family business and therefore they are willing to go the extra mile on service.
I love the Rolex watch I bought from Switch Watch Expo. They had the exact watch I wanted for a very reasonable price and with Jim’s knowledgeably and friendly help, the buying process couldn’t have gone smoother.
Purchased a Rolex Hulk and everything was perfect from inquiry to delivery. I could not tell that the watch wasn’t brand new. Jim and team were amazing and will be purchasing from SWE again.
Great customer service. Ordered at 4pm, had watch in hand by 10am the next day. The watch was amazing, better than expected. Great selection, you will not regret. I will be telling people about this site, and WILL be buying from them again.
My wife and I visited the store in Atlanta. As I am a novice, Jim was very helpful in explaining the features and terminology of the various Swiss watches. I couldn't have been more satisfied with his expertise and the whole buying experience. I am very satisfied and would highly recommend SwissWatchExpo as a reputable and reliable vendor of high end watches.
I recently had an excellent experience with SwissWatchExpo. Erik and Ernesto worked together in a very professional manner with my purchase of a Vacheron Overseas watch. I would highly recommend SwissWatchExpo. Martin Racanelli
SWE Delivered what they said they would. Easy to navigate site, great selection, great pricing, PayPal is easy and delivery was as expected. One quick call to verify watch was in stock and advertised was worth it. I would recommend them.
Sales reps were so patient and helpful. When I decided to make the purchase, it was quick and easy and I had my watch in 2 days!! Fantastic service!
I initially was skeptical of buying a Rolex online. The fact that SWE also had a brick & mortar storefront where anyone is welcome to visit and see their stock eased those fear besides their 100% authentic guarantee. So I purchased a 34mm Rolesor Oyster Perpetual. Upon receiving it, thought 34mm looked to small for my wrist (considering the modern large 41mm plus watch craze). Since I was within 7 days and watch was unworn condition, I requested an exchange. Erik & Ernesto helped me with RMA process and I got my new pick a DateJust 36mm Turnograph with Thunderbird bezel in days. The watch was listed as "Excellent Condition" but in reality it looks like new. Very happy with my pre-owned Rolex.
I bought a Speedmaster Professional here and my satisfaction is 100%. The biggest problem with used watches are the possibility of counterfeits, so you want to buy from a reputable dealer like SwissWatchExpo. Second biggest problem is, if you buy from the same state they have to charge you a sales tax, so this place was great for me since I live in California. I would probably buy here again in the future!
Bought last month a hard to find model of a watch in "unworn/never worn" condition from Swiss Watch Expo and had a very positive experience. It was a "Special Order Item" so it took me a week to receive the watch. Their price was the best I found and I even paid through a bank wire to save an additional 3%. Being my first time buying an expensive watch online, I have to say that I was a bit anxious. Having said that, Ernesto and the team were very professional, understanding and patient. When the watch arrived everything was perfect: original box, papers, warranty, stickers, etc; just like buying a brand new watch. To be 100% certain that the watch was authentic and for my peace of mind I decided to take the watch to an authorized dealer. I was finally relaxed when they reconfirmed that it was an authentic, original piece. I am a happy Swiss Watch Expo client and the proud owner of a brand new ("unworn") beautiful watch.
These guys where so helpful. Made it so easy to make a purchase of a beautiful Rolex Watch for my husband. Very pleasant manner and very patient. Would recommend this company to my friends and family, no problem. My husband's watch came within two days.
I dealt with Ernesto the service was professional and prompt, my husbands watch arrived and was perfect! I will most definatly use this company SwissWatch Expo again in the future and highly recommend them.
Erik was very helpful with my purchase. He took the time to explain how the watch worked and their warranty / repair service. So glad I was able to make this purchase locally and with so much expertise. Would highly recommend SwissWatchExpo to anyone considering a luxury watch purchase.
Bought a gorgeous excellent condition Rolex 18k GMT ii anniversary dial... Will definitely do business with this fine company again.
When making a substantial purchase online, I feel it is very important to be able to connect with a personable, knowledgeable employee on the other line. Eric was all of that and more! When I needed to exchange the Rolex I purchased for a different one, Eric was helpful and made sure the process went smoothly for me. Swiss Watch Expo will be the first place I go in the future for any timepiece purchase.
Erik was great and gave me great confidence in the purchase by taking pics of the watch in real time. Could ‘t be happier with the purchase at the most competitive price I cold find!
I have now bought three Omega Speedmaster's from SwissWatchExpo and also they have helped me get extra links for one of them. Outstanding service and selection. Great prices and I know I can trust the description to be accurate. My go to place for watch purchases. Outstanding personal help also.:) Totally satisfied.
Really had a great experience at Swiss Watch Expo. Erik answered all my questions. The company is mainly online based, however, I was able to schedule an appointment and make my purchase in-store. This was a wedding gift for my husband and he was 100% pleased with his Rolex watch. Thank you again Erik for all your help.
Excellent service, very knowledgeable staff, product delivered as promised and and in excellent condition. Will definitely buy another watch from SWE.
During the purchasing, I even received a telephone call. I was pleasantly surprised. The watch was securely packaged and arrived as promised. The watch condition was described and pictured. All I had to do was get the bracelet sized and am now wearing my Patek Philippe Neptune. Thanks.
Incredibly knowledgeable, helpful, thoughtful, and professional. Wonderful team with a fantastic inventory. The particular timepiece I purchased was the watch in the photographs, and arrived in such pristine condition, I had to scrutinize it closely because I honestly thought it was brand new. Thank you very much Swiss Watch Expo....you’ve earned a customer for life and I’ll make sure to recommend you to everyone I know in the market.
SwissWatchExpo is the BEST!! Dealing with them was a breeze and the watch showed up ahead of time. The selection is beyond compare and the descriptions are spot on. I will use SwissWatchExpo again without reservation for my future watch purcheses.
couldn't be any better of a place to do business
I definitely recommend this place, the watch I bought with them was exactly as I look at it in the pictures. I am very proud of the purchase I made with them.
great communication and client satisfaction. the say what they deliver and deliver what they say. I am an avid watch collector and would find it difficult to purchase my next high end watch anywhere but from swiss watch expo. thanks for being people of honor.
Very friendly staff. Easy to make an appointment and a great selection of watches.
Matt was awesome he helped us with a surprise gift for a 50th birthday! We had a lot of questions and must of called and emailed 20x! He was very patient and very helpful! Thanks again Matt for all your help! We Love the watch!
Very smooth and easy buying process. We did most of the communication via email and everything was waiting on me upon my arrival and ten minutes later we were finished and I was on my way.
Ordered off the Website. Received in excellent condition. Just love it. Highly recommend
The team at SWE is amazing. I purchased a Rolex Day-Date from them and have received nothing but exceptional communication and support ever since the purchase. The whole staff is extremely friendly and knowledgeable. I would highly recommend anyone in the market for a luxury watch to make SWE your first stop. I for one will not go anywhere else in the future to make a purchase other than here.
Ordered A ROLEX DATEJUST 36MM STEEL YELLOW GOLD DIAMOND DIAL WATCH 16233 ... Watch came right on time in great condition .. Matt was easy to work with ... thanks for the great experience ... will be looking for my next one soon …
I was in the market for a Breitling Watch for my husband for his 50th birthday. I didn't know where to start so I just Googled Breitling watches and Swiss Watch Expo seemed to have a variety to choose from with prices within my budget. I was a little leery on buying such an expensive watch that i would never see or touch. So, I called and spoke with Erik Plump and he was extremely helpful with my investigation into the right watch for my husband. While we were on the phone i was reading off stock numbers from watches I found on their website and he was physically looking at them and telling me feedback on each specific watch. He was very blunt about the condition of each watch, which helped. After going over a few watches, I finally found THE ONE. I felt more at ease after dealing with Erick about purchasing this expensive watch over the internet. The watch was purchased and shipped the same day. He sent me tracking information within a few hours of purchase. Watch arrived in pristine condition along with the appraisal, just like he said. I also took the watch to a local Breitling dealer to have it engraved and they said this was a legitimate Breitling watch and i got a great deal. Thank you, Erik and Swiss Watch Expo for helping me find the best watch for my husband.
Ordering was fast and easy. Check out was fast and easy. I called to ask some questions about the watch I was going to order and they were very patient and helpful. You can't go wrong with Swiss Watch Expo!
This was my first large dollar purchase of a high end watch online. I love the watch, a white gold Rolex Day Date. Great transaction. Matt was outstanding. He described the piece accurately, added the two links that were needed to size the watch correctly, and the piece arrived as promised. Thank you Matt.
I had no clue what I was doing in purchasing a breitling watch for my boyfriend and Erik Plumb could not have been more helpful! Every aspect of making this purchase was wonderful! Prompt responses, going the extra mile to find the breitling box, and giving me an appraisal for the time piece. I will definitely return for a watch for me!
Beautiful selection of watches. As soon as I had a question, Adam promtly called me. So, so nice and professional. Highly recommend and will buy from them again.
Our experience with SwissWatchExpo was excellent. Adam was helpful from the start, when we initially called for information. After ordering, the watch arrived promptly, in excellent condition and exactly as pictured/described. We would recommend SwissWatchExpo for anyone looking for a luxury watch!
What a great company and he loves loves the watch, quick response to questions and updated the entire journey to me as this was a gift for hubby. He loves loves it, simply beautiful.. so many compliments.. Thanks for making his birthday SUPER. You guys are the best
Price fair, I bought a watch small than I expect, I’ve requested for a change and they were more than helpful, they accepted and gave me back as a credit every cent that I paid to use to buy my new Rolex now in a correct size!
They had a great selection of hard to find watches. The issue of doing a large purchase online was made easy and I never doubted the product or the people I was dealing with at Swisswatch.
Honestly I was a little worried about buying an expensive time piece on line even after reading all the reviews. SwissWatchExpo did more than take my worries away they restored my belief that good sales people are still out there ! I bought a Cartier Pasha but when it arrived I realized I had not paid attention to the size of the watch or the bracelet - the watch was too small and the bracelet too tight 😩 I reluctantly called the store convinced I was looking at a long protracted fight JUST to return the watch And then Matt answered the phone 😊 In no time he not only explained my options helped me pick a replacement and started the exchange process I found the same watch at a better price on their website called him again the next day about it and again my request for the slightly less expensive piece was granted !! Seamless is the best way I can describe the whole process Matt was understanding personable friendly and oh so helpful And let me tell you about my new watch It looks like a brand new one perfect in every sense of the word not a sign of anyone owning it before it became mine Soooo if you are thinking about getting a beautiful genuine high end watch go - no RUN- to SwissWatchExpo and ask for Matt You won’t regret it I promise !!
The staff are very helpful and honestly represented the watch. They prefer appointments, but were accommodating to me as a walk-in. I plan to buy another watch from Swiss Watch Expo
Watch was just as described. Great customer service and over night shipping was reasonable. Will do business with again!
Thank you Swiss Watch Expo for providing a great experience in purchasing my 1601 Rolex Datejust. As this was my first luxury timepiece purchase I was a little nervous at first. Erik and Matt assisted me through the entire purchasing process and communication was top notch. As I had many questions they were both patient and understanding. Shipping was fast and my timepiece was exactly what I was expecting. After purchase it was nice to have Erik reach out and inquire if I was satisfied with my timepiece and to congratulate me as well. I highly recommend Swiss Watch Expo to anyone looking to purchase a luxury timepiece online.
I was a bit hesitant for a couple of weeks to order a luxury item worth thousands on the internet but I looked into SWE and the customer reviews and decided to give them a chance. I was blown away by the response time, shipping time, and quality. I ordered my Rolex at about 3pm in the afternoon and it was at my door before 10am the following day. When I needed on extra link they were willing to find me one through their local resources and have it shipped to me within one day as well. Great experience all around and their price was about $2,000 below retail price! I’ll definitey be a return customer.
I live in Atlanta and called ahead to visit the showroom. Matt (the salesperson) asked which watches i would like to see. Upon arriving he had everything laid out for my review. This was my first rolex purchase and i had a lot of questions. He answered them perfectly. I have had the watch for two weeks now and love it.
5*****. It was a smooth transaction, great communications. I was dealing with Ernesto and Victoria and they were excellent. Thank you for your service. I’m looking forward for my next purchase with you guys. I definitely recommend swisswatchexpo to friends and family.
I had the pleasure of working with Adam, Mat, and my good friend Victoria who were all so helpful and consummate professionals. This is my second purchase of a watch from Swiss Watch Expo and I am extremely pleased with their high end watches and professionalism.
Ordered online and in two days my Datejust arrived! Exactly as described and priced very competitively. Wouldn’t hesitate to buy from them again
The service was excellent.Their team was extremely knowledgeable and helped me make a decision. They also worked with me to make sure I got it in time for Father's Day! I would absolutely shop with confidence with them again!
Matt and Ernesto were very pleasant, knowledgeable and helpful in assisting me in making my purchase. The timepiece arrived very promptly and was as represented on their website. I am thoroughly pleased with the entire transaction and would certainly recommend them to my friends.
OUTSTANDING, REMARKABLE, EXCELLENT CUSTOMER SERVICE! Bought two Rolexes here. The second, after I bought it online, we discovered that someone else had bought it just before online. The guys called us immediately, found me a similar watch, and sent it in 2 days. Next time in Atlanta, we visited the store. Got the same EXCELLENT customer service. A really handsome Asian guy waited on us - forgot to get his name - and he was everything you want in customer service : extremely knowledgeable, polite, articulate, cheerful, and funny. I've bought Rolexes from two other companies before discovering SWE. I'm sorry, now. The competition SUCKS. One, True Facet, where we first went, online, couldn't verify the accuracy of the watch once I spent over a week waiting for it to arrive there from the seller, and once they determined that it wasn't up to par, they said they'd search for a new one. I waited and waited, while, meanwhile, they had my $15k. They never found a watch for me, which should have been their first priority. I demanded my money back, and, thankfully, found SWE. End of story. This is a SUPERB luxury watch buying experience!
I was in the market for a Rolex watch and did not know where to start. So, I turned to the internet and started doing my research on Rolex watches. After two weeks of casual research, I honed in on the Rolex day-date. Then I seriously started scrutinizing dealers who sold high end watches. I looked at prices, customer care, shipping, return policies, credibility of businesses, authenticity of watches, and real people who listened to customers. Bingo, I found Swiss Watch Expo; lucky me. Swiss Watch had an inventory of choice watches on hand, had the best deal, and people who could communicate to the customer. Ernesto and Matthew are consummate professionals who handled all my questions, concerns, and doubts with alacrity. I got a mint used Rolex for a price that no other dealer could match. I super highly recommend Swiss Watch Expo.I would further add Swiss Watch is my go to dealer for prestige watches. Swiss Watch Expo is the real deal
I recently treated myself to a "new" Rolex from Swiss Watch Expo. I was pleasantly surprised with the excellent service I received from Matt. My first Rolex was a gift from my husband purchased from a retail store. If I decide I want another Rolex, I will use Swiss Watch Expo, the price and quality are great!
Great experience. Matt was very helpful and extended beyond the initial sale of the watch. I need a couple extra links and he got them to me within two days. I’d recommend Swiss Watch to EVERYONE!
My second purchase from SWE. There are not enough words of praise for the staff (for this purchase I was helped by Ernesto Castillo). The quality, pricing, and selection of merchandise exceeds expectations.
I have personally done business with SWE, they are fantastic to work with. They sell watches that are near brand new quality and they professionally service and time all their watches before you get them. This alone could cost you 500.00$ alone to have it done. The best part is you can use also get your timepiece with payments by using Affirm. You make a down payment and then get great terms to pay it off. I have a lot of timepieces and SWE is the best dealer I’ve patronized. Super knowledgeable watch experts, they do not over sell watches, they deliver excellent timepieces that you agree to purchase. I would also give them 5 extra stars for their selection and quality. You cannot go wrong with SWE! Most reputable timepiece broker I’ve done business with!
I received my Rolex Yachtmaster 16623 in 2 days just as promised. The watch is magnificent it is truly a beautiful watch. This company truely cares about the quality of used Rolex’s, when you buy from them expect nothing but the best. Thank you for an amazing time piece.
Swiss Watch Expo was great. Our initial Watch was a bit to snug for my husband. Called SWE and they immediately assisted us with the exchange process they even put our New Watch on hold for the exchange. Matt , the sales manager was very friendly and helpful. Will definitely use them again. I highly recommended SWE great watch and Great service.
Returned a watch (watch was just as described, just "not me") No hassle return and fast refund.
Super service. Watch as described. Mark help me on the phone and Ernesto Castillo did the watch appraisal for insurance. Rolex Sea Dweller 116600. And best price on Internet for this watch. Received watch next day and pay with PayPal. I will be ordering my next Rolex from Swiss Watch Expo for sure. Thanks.
No problems in any phase of my purchase. My watch arrived on time, in excellent condition. The watch looked much better in person than it did on line. It came with the original box as well as a travel box as an add on. Very happy with my purchase and I would recommend Swiss Watch Expo to anyone in the market for a pre-owned Swiss timepiece.
Great Company to work with. I was somewhat skeptical with a large online purchase sight unseen but Matt assured me that their watches were 100% authentic. He also advised me that I could take it to a Rolex service center for an insurance appraisal. They verified my new Rolex’s authenticity and it is a fantastic watch. I plan to buy another Rolex soon. Thanks Matt!
The gorgeous gold day-date President Rolex was exactly as described, maybe even better. Shipping was prompt. Plus, Not only did SWE send the original Rolex box but also a smart, zippered, lined aftermarket box for general daily use. Very impressive customer service. SWE exceeded my expectations.
The entire buying experience was great! Great costumer service from the start. They worked with me throughout the entire process. The watch is perfect! Exactly as described! Sales Manager Matt Robertson kept in touch to ensure I was satisfied with the purchase, their customer service, and of course, my watch! I highly recommend them!
I stopped by last weekend without an appointment after spending some time at a store that sells new Swiss watches. Thankfully, they had some time to help me. I wasn’t sure exactly what I wanted and the staff was very patient and helpful. I ended up buying a watch that the manufacturer is still producing, is in mint condition and works perfectly, there is no way anyone could tell it wasn’t brand new. I can’t see any reason to buy a new watch when you can get a pre-owned mint condition one for 40% off retail. Thank you, I’ll be back for my next watch
Fantastic experience. Received the watch in 2 days. The watch was even more than I expected. Excellent condition. Received a genuine Rolex box as well as a soft sided box. The process for wiring the payment was very easy and efficient and worth receiving the percentage off for doing so. I would highly recommend (and have already done so) Swiss Watch Expo to anyone interested in purchasing a certified pre-owned time piece.
Matt helped me finalize my online purchase. I am very happy with the quality of my Swiss automatic chronograph, it was exactly as described on the Swiss Watch Expo website. Thanks for a wonderful addition to my timepiece collection.
Great experience. There was no effort to upsell, in fact just the opposite. My sales rep Matt did a great job of tailoring my gift purchase for me. The watch was of high quality and exactly as advertised. I highly recommend Swiss Watch Expo if you are in the market for a pre owned watch.
I found an Omega Agua Terra that I have been looking for on the website. I was leery to make a purchase of this size through the internet with a site that I was not familiar with, but am glad that I did! I have been seeking this particular watch for almost a year, and when it arrived, it was exactly as described, and exactly what I wanted. thank you
Very pleasant smooth transaction the watch is in mint condition and I'm extremely happy with the watch as well as the excellent price and customer service that I received from SWE! I've purchased 3 watches from SWE in 2 years 2 Cartier's and 1 Rolex always quality and beautiful timepieces.
I researched a lot of sellers before deciding to buy from SWE. My primary concerns were authenticity and condition. What I found mostly were sellers that guaranteed authenticity, but provided inadequate information about the watches condition. SWE provides excellent pictures and information including serial numbers, and completely reconditions their watches inside and out. For me, their reconditioning process is the only way to guarantee authenticity and condition as the watch has to be disassembled and serviced for reconditioning, rather than an exterior polish only. I’m very pleased with this purchase and recommend SWE to anyone looking to purchase a high quality watch.
I absolutely love the watch I purchased. The watch arrive quickly and service was excellent. I must say everything exceeded my expectations. I would recommend SwissWatchExpo to all .
Very responsibles and delivery on time and merchandise was as they advertise. I would recommend Swiss Watch to anyone.
Description of product was spot on. Received my timepiece in a quick fashion. Got a great price. I’m really happy with the customer service.
My experience working with Matt was quite pleasant. I had several questions about the watch I wanted and Matt was very helpful and patient . The timepiece arrived on time and it was exactly as I expected based on the online description.
I stopped by last weekend without an appointment after spending some time at a store that sells new Swiss watches. Thankfully, they had some time to help me. I wasn’t sure exactly what I wanted and the staff was very patient and helpful. I ended up buying a watch that the manufacturer is still producing, is in mint condition and works perfectly, there is no way anyone could tell it wasn’t brand new. I can’t see any reason to buy a new watch when you can get a pre-owned mint condition one for 40% off retail. Thank you, I’ll be back for my next watch.
Delivered as advertised. Wonderful to do business with. Will definitely be purchasing from them again in future. Class act.
Found the watch that got away from me on SwissWatchExpo. I was very skeptical at first but thought I could just return it if it wasn't what I expected. I used PayPal and the transaction was very smooth and my watch arrived promptly afterward. I've already taken it to get sized perfectly for when I start wearing it...got it as an early graduation gift to myself ;-)
The care and attention that Matt gave me in my search for the watch I was looking for was wonderful. I truly felt that he was out to help me. He will hear from me again. Thank you Claire
Transaction was smooth by today's standards whereas everything usually has a catch. Not this time! My trade in was fairly priced and the Rolex GMT purchased was delivered as described. Great service!
This was my first luxury watch purchase (let alone first online purchase) and I was very satisfied with my experience. I called the storefront for more information on the piece I was interested in. I spoke with Matt who was very helpful and knowledgeable. I was reassured by him so I made the purchase. The watch was listed as “excellent” condition and it most certainly is. I would say it is like new. I am very happy with SWE and look forward to being a repeat customer in the future. Thanks.
Matt was wonderful! He was extremely knowledgeable, genuinely friendly, and very patient in helping me select the perfect watch for my son's graduation. Matt, I can't wait to come back and buy a watch for myself next time!
I recently purchased a pre-owned Breitling from this retailer, and couldn’t have been more satisfied with the process. Order handled smoothly, delivery was quick, and all checked out with the purchase. I admittedly was a bit nervous about purchasing a timepiece online, but I am definitely going to shop here again when ready to expand on my collection. Thanks so much!
This was my first purchase with Swiss Watch Expo (SWE). Working with Matt the Sales Manger was such a positive experience that if I ever purchased another Rolex or high end timepiece I would go through SWE again. Since it was my first on line fine timepiece purchase ever I did in fact get the timepiece authenticated and appraised during the money back guarantee period. The timepiece was authentic and the appraisal value provided by SWE was spot on. It is nice to be able to shop with confidence.
Hi... I don't have a Facebook page but I'm having my sisters.... Yes, I, kesha Shaw have bought my second Breitling from Swiss watch Expo and it has been nothing pure 100% authenticity. This company deals with nothing but professionalism to make sure your experience is of greatness... Thus, I'm one that is very skeptical about buying anything online and afraid of getting something other than what I've seen or was told... Not this company and I will definitely recommend anyone to purchase a great time piece from Swiss watch Expo... You'll find yourself leaving nothing but great reviews about this company such as myself.
Here are all the things about SwissWatchExpo I liked: Excellent selection of time-pieces with great prices. Manageable web site. Amazing pictures and detail. Clear instructions on methods of payments. Generous with their time when asking questions.
Excellent transaction, beautiful watch. Fast, tracked shipping. Ernesto Castillo was very helpful.
Amazon led me to Swiss Watch Expo where Matt shared that that particular watch without papers was sold. However, he had the Cartier Roadster I wanted in mint condition with box and papers for a fair price. He got it packaged within the hour where it would make that day’s express mail. Every detail about the watch arrived EXACTLY as Matt described. Looks brand new despite being 11 years old and this watch is not currently being produced by Cartier. I have wanted this watch for 7 years and could not be more thrilled with my legacy purchase or the service I received from Matt and Swiss Watch Expo in Atlanta.
This is by far the finest watch shop in Atlanta. They did a fantastic job helping me acquire two beautiful Swiss time pieces. They are most courteous and communicate wonderfully pre and post sale and are always available to answer any questions in a very courteous and professional manner. I have been to many jewelers over the years throughout the world and nothing beats Swiss Watch Expo's selection, competitive pricing and superb location. Their no haggle dealer pricing make it a pleasure to shop there. Matt, Ernesto, Victoria and the whole SWE team truly rock!
I went and took my husband to surprise him with a Rolex. I received the best customer service.....and price. I would definitely shop here again.
This was my first time purchasing a rolex watch as a gift for my mother but Matt was extremely helpful and their customer service was beyond excellent! They are family owned company and stands by every watch they sell! I would definitely recommend:)
I absolutely love and highly recommend this place! If you are looking for a quality timepiece, look no further. I've purchased several timepieces from here and I've never been disappointed. The staff is very professional and knowledgeable in the items they sell. Their customer service is superior and that's why it's a five star company!
I saw a Rolex Yachtmaster that I loved. My husband called and was able to speak with someone immediately who accommodated us and answered all our questions. We have been searching for a nice watch for a while, and this company’s price, quality, and service was by far the best. I would definitely buy from them again and recommend them to friends and family.
I purchased my watch via eBay and the information there was totally accurate. The watch arrived extraordinarily quickly considering that I live in Australia and was packaged extremely well with nothing left to chance for the safety of my watch. Considering that it was a 2004 model it presented as if new and was in immaculate condition with its original box and papers. Another nice touch was the inclusion of separate travel case. I would have absolutely no hesitation recommending Swiss Watch Expo to anyone who is in the market for a quality Swiss timepiece.
I have searched for a specific watch that I regret selling years ago. That search led me to Swiss Watch Expo and the price was shockingly in the same price range as the one I purchased in 2005. After reading the online reviews for SWE I decided to purchase the watch. I am pleased to say the actual watch exceeded my expectations. It looks much better than the online photo.
I recently had a transaction with them via Chrono24. They were very quick in responding and watch was delivered quickly as well. I initially dealt with Matt Robertson and everything went very smoothly. They say that when buying watches -especially used, you are essentially also buying into the reputation of the dealer. I would do business with Swiss Watch Expo again.
I got online a Rolex President with Diamond for my wife. Best Customer services, very helpful and reasonable price. Recommence for all shoppers.
Excellent selection of swiss watches with some great prices and really good finance terms. They have a lot of the hard to find stainless steel Rolexes and are all in fantastic shape and 100% authentic. Very easy to work with and answered all my questions. Would definitely recommend and will buy from again.
Fast, easy transaction with quick shipping. The product was gorgeous! Can’t stop staring at it while I’m out and wearing it! Thanks!
The Staff at SWE is very knowledgeable and helpful. Great Customer Service. Great quality watches Purchased a watch for my husband and he was very pleased with his gift. The transaction was effortless and the staff was very helpful along the way to get questions answered and the transaction done. This is a very reliable and dependable business. We did have our watch within 2 business days as promised. Matt was very helpful!
I stumbled upon Swiss Watch Expo while searching for a specific Rolex Explorer II and they just happen to have one as a new arrival. After reviewing the page advertising the watch, I pulled the trigger and was contacted in a matter of hours to confirm process my purchase. The representative was courteous, efficient and knowledgeable. I received my watch with everything as listed on the site in a few days after completing the purchase process in the condition as advertised. I would buy from Swiss Watch Expo again.
Best Price and Selection of Premium Pre Owned Watches We searched for a while to find a particular specific pre owned watch and found it here. Price was competitive and the watch was exactly as described and photographed. Service people are well informed and helpful. This is a good place you can trust for your purchase
Thrilled with my watch! A jeweler authenticated it and said it was superb. A legit place to get a preowned Rolex!
Easy peasy transaction. Watch was even better than described.
Great service. Watch came as promised. It’s exactly what they promised. Also came with an appraisal. These watches are verified and certified authentic. If your in the market for a luxury high end watch you can be assured you are getting an authentic product.
This is my first Rolex I bought from them. It was a vintage Rolex and in just like new condition as described. 18K gold Datejust Turnograph. Excellent service/transaction ... Received it with in two days and the insurance appraisal was more than I paid for the watch!
Great deal, fast delivery, excellent customer support. I give them my highest recommendation!!!
Best of the Best Pre Owned watches Best price and Best customer services
I would like to say that I feel that you are taking a risk, purchasing such an expensive item online that has been previously owned. The outcome was better than I expected. After I received the watch, just to confirm whether I received a Watch worthy of the price I paid, I got a second opinion. the staff of this other establishment gathered around my watch and told me that it was worth more than the insurance value placed on it. This made my Day. Marcus Soori and Ernesto Castillo made my purchasing experience enjoyable. Thank You, Greg Rouse.
Ordered my Breitling superocean from Swiss watch expo. Amazing customer service, ordered late Sunday night watch was dropped off on wensday by ups. Very detailed emails and kept me up to date. Will definitely purchase again. Thank you
The entire experience was so easy. The watch is absolutely in mint condition, and arrived within a couple of days. Will definitely use this company again !
Matt was great with answering questions and keeping me up to date during the purchase. Prices very competitive and outstanding product quality. Will definitley buy another watch from SwissWatchExpo again. Thanks Matt and Ernesto.
The Breitling watch I ordered was exactly as advertised and a GREAT price. I saved over $3,000 and I am totally satisfied.
My search for a very specific watch led me to Swiss Watch Expo. After discussing the condition of the watch on the phone I scheduled an appointment to inspect it in person. It was as mint condition as described but I decided to sleep on the decision before making such an expensive purchase. A week later I am now the proud owner of a circa 1991 Rolex GMT Master II with a Root Beer bezel and Slate Serti dial. Friends who have seen the watch thought it was brand new and couldn’t believe it was 26 years old. Marcus was easy to deal with and no beating around bush with sales speak. He even helped me save a bunch of money on sales tax.
Efficient transaction and five star service. I ordered a Yachtmaster II from them and they shipped it out within 1 business day. I spent weeks canvassing online and they were the ones most responsive with my questions.
Efficient transaction and five star service. I ordered a Yachtmaster II from them and they shipped it out within 1 business day. I spent weeks canvassing online and they were the ones most responsive with my questions.
I’ve bought several watches from Swiss Watch Expo and, without exception, my experiences have been outstanding! I have dealt principally with Marcus and also with Matt. They go above and beyond and to answer my questions, provide side-by-side comparison photographs when requested and have even sent me a photo of one watch on the wrist of a female employee so that I could get a true idea of how it would look when worn! I’ve also had to return a couple watches for reasons having nothing to do with the company and they have handled the exchanges with exceptional professionalism, courtesy and expedience. I would not hesitate to recommend SWE to anyone looking for a fine timepiece at a great price. The quality, service and selection are unmatched!
I purchased a Breitling Navatimer Patrouille Suisse for my USAF aviator husband for Christmas. He was thrilled, especially when we discovered that it had belonged to a member of the Swiss equivalency of our USAF Thunderbirds. It is a once in a lifetime watch that he treasures and will hand down to his son someday.
These guys are the real deal. They were fast, interactive and communicated positively. I am happy with my Rolex watch. Will I buy from them again? Absolutely yes!
Great doing business with you guys! Bought a Cartier Pasha and loving it!
Superb! The watch is exquisite, the craftsmanship is like no other. I loved the treatment as if i were a king. They did everything under the sun to ensure my happiness.
Excellent Transaction! This is the second watch I've purchased from them. Both were vintage Rolex watches and I'm very happy with them. My salesperson was Matt on both purchases and he was great to deal with.
A great experience all around. Marcus handled my purchase start to finish and later provided great follow up to a few questions I had. The Omega chronograph /day / date exceeded my expectations and I will absolutely be back for another timepiece very soon.
Highly recommended. I will buy again from them. It was a fast transaction. I will visit them when i am in Atlanta. Thank you!
Best store in GA. Probably largest selection of Swiss Watches. Great peaople to deal with. Top notch customer service. Highly recommend them for your next watch purchase or watch repair and maintenance.